Avaya IP Office 2050, User Manual

Page: 58 / 142

Managing Avaya 2050 IP Softphone calls
58
To enable the IP 2050 Softphone TAPI Service Provider:
1. Select Start > Control Panel > Phone and Modem Options .
The Phone and Modems Options window opens.
2. Click Advanced .
3. From the list of available Telephony Providers, select Avaya 2050 IP
Softphone TAPI Service Provider .
4. Click OK .
To make a call using Microsoft Outlook:
Note: The Avaya 2050 IP Softphone must be active before making a
call.
1. On the Contacts list, right-click on the name of the contact you want
to call and select
Call Contact .
The New Call dialog box displays.
2. Click the Dialing Options button.
3. From the Connect using line menu, select Avaya 2050 IP
Softphone Line .
4. Click OK .
5. From the New Call dialog box, select Start Call .
For errors encountered when using the Avaya 2050 IP Softphone TAPI
Service Provider, see
“TAPI problems” on page 129 .
Viewing active status
The status appears on the window title bar as shown in the following
table.
Table 2: Viewing active status (Part 1 of 2)
Status Description
Incoming Call There is an incoming call.