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If you need the Room Controller's serial number when troubleshooting, the number is on:
•
a sticker on the back of the main controller board
•
a Module Status report (Modstat) under
Core
(or
Main
)
board hardware
To obtain a modstat in WebCTRL:
1
Select the Room Controller in the
NET
tree.
2
On the
Properties
page, click
Module Status
.
The Room Controller's 7-year Lithium BR2330 battery provides a minimum of 10,000
hours of data retention during power outages.
If the Room Controller sends a Low Battery alarm to WebCTRL, the Room Controller must
be sent to ALC for battery replacement. Request an RMA on the
Dealer website
If needed for troubleshooting or start-up, you can prevent WebCTRL Server from
communicating with the Room Controller.
1
Select the Room Controller in WebCTRL's
NET
tree.
2
On the
Properties
page, select the
Out of Service
checkbox.
3
Click
OK
.
Serial number
Replacing the
battery in a
networked Room
Controller
To take the Room
Controller out of
service
