Auto-Sleepers Symbol Plus 2018, Manual

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7-30
CONNECTION OF SERVICES
3.14 Common Fault Table
Fault Possible Cause Proposed Fix
Connecting lead between Check and connect lead as per 2.3C
the site and Leisure
Vehicle not connected
RCD switched off Reset RCD as per 2.3D
RCD not operating Check supply polarity; if the RCD continues to fail contact your Dealer
correctly as there is probably an equipment or wiring fault
MCB switched off Reset MCB by switching OFF (down position) then back ON (up
position), if the MCB continues to fail contact your Dealer as there is
propably an equipment or wiring fault
No or deficient supply Contact site Warden for assistance
from site
Other fault Contact your Dealer
Mains Supply reversed? The reverse polarity light is designed to illuminate when the Live and
Neutral supply has been reversed/crossed over. If the light
illuminates there is a problem with the site supply or the cable
connecting the supply to your vehicle. The light is designed to work
on UK electrical supplies (where the neutral conductor is connected
to earth at the sub station). If you are using your vehicle outside the
UK this light may illuminate when no fault exists. In these cases
consult the site warden for advice.
Generator being used ‘The Reverse Polarity warning light is on when using my Generator’.
This is a normal side effect when using some types of generator.
Instead of connecting the neutral conductor to earth, some generators
centre tap the earth connection making both neutral and live
conductors 110V above earth. This 110V difference causes the neon
polarity indicator to illuminate. In most cases it is still safe to use the
generator, but please consult the generator handbook for further
information.
Control Panel has no Check batteries and fuses, turn PSU shutdown switch and charger
display switch on and ensure mains supply is connected.
Check control panel connecting lead at PSU and behind Control Panel
Contact your Dealer
12V Power turns off Battery protect feature has operated to protect the Vehicle battery and
or the Leisure battery. See 3.4C.
Over voltage protection has been activated, the control panel will
display a warning. A number of things can cause this but the most
common is the solar panel, it is worth checking the regulator is
connected correctly and operating within the correct parameters.
Engine has been started, all equipment has been disconnected to
meet EMC requirements. See 2.6
Observe control panel handling instructions.
Control panel software may have crashed. Reboot control panel by
turning off the PSU isolate switch. Wait 30 seconds then turn the
switch back on. Check with your dealer that your system has the latest
software installed, as an update may be available.
No 230 volt output
from PSU
Reverse Polarity
light is illuminated
on PSU
Control Panel
problems
Control Panel locked/
erratic function