AudioCodes 405HD, Administrator'S Manual, Page: 5 / 242

Administrator's Manual Contents
Version 3.4.3 5 400HD Series IP Phones
5.8.6 Configuring Automatic Answer ........................................................................... 103
5.8.7 Configuring Do Not Disturb (DnD) ...................................................................... 104
5.8.8 Configuring Call Pick Up .................................................................................... 105
5.8.9 Configuring Message Waiting Indication ............................................................ 106
5.8.10 Configuring Busy Lamp Field ............................................................................. 107
5.8.11 Configuring Advice of Charge ............................................................................ 108
5.8.12 Configuring a Tone to Alert to Long Hold ........................................................... 108
5.8.13 Disabling the HOLD Key .................................................................................... 109
5.8.14 Configuring Onhook Disconnect when Held ....................................................... 109
5.8.15 Configuring the Ringer’s Default Audio Device ................................................... 110
5.8.16 Enabling Hands Free Mode ............................................................................... 111
5.8.17 Enabling Supervisors to Listen in ....................................................................... 111
5.8.18 Allowing an Incoming Call when the Phone is Locked ........................................ 112
5.8.19 Allowing Call Center Agents to Record Welcome Greetings ............................... 113
5.8.20 Enabling the Electronic Hook Switch .................................................................. 114
5.8.21 Disabling the Hard Mute Key on the Phone ........................................................ 115
5.8.22 Configuring Call Transfer ................................................................................... 116
5.8.22.1 Configuring the TRANSFER Key to Perform Consultative Transfer ..... 116
5.8.23 Creating a Speed Dial ....................................................................................... 117
5.8.24 Configuring Call Park ......................................................................................... 118
5.9 Configuring Volume Levels ................................................................................. 119
5.9.1 Configuring Gain Control ................................................................................... 119
5.9.2 Configuring Tone Volume .................................................................................. 119
5.9.3 Configuring Ringer Volume ................................................................................ 120
5.9.4 Configuring Speaker Volume ............................................................................. 121
5.9.5 Configuring Handset Volume ............................................................................. 123
5.9.6 Configuring Headset Volume ............................................................................. 125
6 Configuring Phone Settings ........................................................................... 127
6.1 Configuring the Phone Directory ......................................................................... 127
6.1.1 Configuring the Corporate Directory ................................................................... 127
6.1.1.1 Configuring the LDAP-based Corporate Directory ............................... 127
6.1.1.2 Loading a Text-based Corporate Directory File ................................... 129
6.2 Configuring Keys ................................................................................................ 130
6.2.1 Configuring Function and Programmable Keys .................................................. 130
6.2.1.1 Configuring a Configuration File for Speed Dials Only ......................... 131
6.2.2 Configuring Softkeys ......................................................................................... 132
6.2.2.1 Configuring Programmable Softkeys (PSKs) ....................................... 133
6.2.2.2 Configuring a PSK to Allow Paging during an Ongoing Call | Call Hold 135
6.2.2.3 Configuring a PSK for a Customized UI Experience ............................ 135
6.2.3 Configuring Navigation Control Button Positions ................................................ 137
6.3 Disabling Hard Keys and Softkeys ...................................................................... 138
6.4 Configuring Paging ............................................................................................. 140
6.4.1 Configuring Barge-in .......................................................................................... 141
6.5 Configuring Feature Key Synchronization ........................................................... 142
6.6 Configuring Phone Screen Settings .................................................................... 143
6.7 C450HD Screen Saver Configuration ................................................................. 146
6.8 Configuring Personal Settings ............................................................................ 147
6.8.1 Configuring Language ....................................................................................... 147
7 Configuring Security ....................................................................................... 149
7.1 Implementing X.509 Authentication .................................................................... 149
7.1.1 Factory-Set Certificates and AudioCodes Trusted Root CA ................................ 149
7.1.2 User-Generated Certificates .............................................................................. 150
7.1.3 External Trusted Root CAs ................................................................................ 151