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Administrator's Manual
5. Configuring VoIP Settings
Version 3.4.3
89
400HD Series IP Phones
5.4.4 Configuring Beeps to Headsets when a Call Comes in to a Call
Center
Note:
Support pending.
Network administrators can configure a beep instead of ringing to be played to agents'
headsets when a call comes in to a Call Center. The beep is heard even if 'Auto answer' is
configured to
0
.
To play beeps to headsets instead of ringing:
•
Use the table as reference.
Table 5-22: Configuring Beeps to be Played to Headsets when Calls Come in
Parameter
Description
voip/beep_to_ringing_device/enabled
Enables/disables beeping the device.
0
Disable (default)
1
Enable
voip/beep_to_ringing_device/number_of_beeps
If the feature is enabled, the number of
beeps must be configured. Default: 3.
voip/hands_free_mode/enabled
Enables/disables hands-free mode.
0
Disable (default)
1
Enable
voip/handset_mode/enabled
Enables/disables handset mode.
0
Disable (default)
1
Enable
voip/headset_only/enabled
Enables/disables ‘only headset’.
0
Disable (default)
1
Enable
Summary of Contents for 405HD
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