AudioCodes 405HD, Administrator'S Manual, Page: 193 / 242

Administrator's Manual A. Configuring Phones in Server-Specific Deployments
Version 3.4.3 193 400HD Series IP Phones
A.1.10 Adding a Contact to the Corporate Directory
Phone contacts can be added to the Corporate Directory.
 To add a contact to the Corporate Directory:

In the Directory page shown in the figure above, enter the contact's Name, Office,
Home and Mobile number fields, and then click Submit .
A.1.11 Disabling Handset Mode
Administrators can disable handset mode parameter 'voip/handset_mode/enabled' whose
default is enabled. Some call centers don't want agents to work with any device other than
headsets. In this case, their administrators can change the parameter default to disabled.
Note: Some call centers don't even connnect the handsets to the phones. In this case,
even though the handsets are not physically connected to the phones, admininstrators
should disable the new parameter.

To disable handset mode:

Use the table as reference.
Table A-8: BroadSoft Server - Shared Call Appearance Add
Parameter Description
voip/handset_mode/enabled When disabled 0 , the handset becomes
unavailable. Configure either:

1 = Enabled (default)

0 = Disabled