AT&T MERLIN MAIL, System Programming And Maintenance Manual

Page: 119 / 224

MERLIN MAIL—ML System Programming
NOTE:
Submenus must be programmed before the main menu from
which they are accessed.
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Action 3—Play an Existing Announcement
Automated Attendant Service plays a pre-recorded
announcement. Use this Selector Code Action when information
that callers need can be provided in a two-minute recording.
For example, the Travel Agency offers special discounted trips
each month. Callers who are interested in discounted trips press
[4] at the main menu to hear the following announcement
providing destinations, departure dates, and prices:
Automated Attendant Service Prompts Caller Response
Caller presses [4] for
information on discounted
trips. Automated Attendant
Service plays the following
announcement:
The Travel Agency is p/eased to offer the
following discounted trips in November:
Spend a week in Mexico City for $1599. Price
includes round-trip airfare, transfers, rental
car, and seven nights in a luxurious hotel.
Departure dates are November 12th and 15th
only.
Cruise the Hawaiian Islands for $1299. Arrive
in Honolulu on November 3rd, spend a day on
Oahu touring Pearl Harbor and Diamond
Head, then board the ship on November 4th
for stops at Maui, Lanai, and the big island,
Hawaii. Take the island tours included in this
package, or feel free to explore each island
on your own.
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Programming the Automated Attendant Menus
3-57