AT&T MERLIN MAIL, System Programming And Maintenance Manual

Page: 132 / 224

MERLIN MAIL—ML System Programming
9. Repeat Steps 6 through 8 for each Selector Code to be modified in this
m e n u .
10.
[*][#]
when finished making the Selector Code changes for this menu.
The current Timeout Action plays, followed by the Timeout Action Menu.
11. Choose the Dial O/Timeout Action that defines what happens to a call
when there is no touch-tone response from the caller or the caller
presses 0 (zero):
—
—
—
— [0]
for transfer to the system operator.
[1]
to record a message in the General Mailbox.
[2]
for disconnect.
[*][#] to quit.
The system plays back the selected Dial 0/Timeout Action. The system then
prompts you to record the main menu script at the tone.
12. Choose one:
—
[#]
to use the existing script.
The message "The existing menu prompt will be used" plays.
If the MERLIN MAIL—ML system was setup for monolingual operation,
the Menu Administration Menu plays. This procedure is complete.
If the MERLIN MAIL—ML system was setup for bilingual operation, the
system prompts you to record the main menu script in the secondary
system language.
— Record the main menu script (up to two minutes).
NOTE:
If you have changed a Selector Code that requires a
change to the menu script, you must re-record the entire
script. If the Selector Code changes have no affect on the
menu script, you can use the existing script.
3-70
Programming the Automated Attendant Menus