AstroNova QuickLabel QL800, User Manual

Page: 130 / 172

Troubleshooting
130 QL-800 User Guide
6 Remove the transport entrance guide. This guide is located on the transport unit near the
media entrance pinch.
• If the entrance guide is secured by screws, unfasten the two screws and remove the
guide.
• If the entrance guide is secured by magnets, simply remove the guide.
7 Carefully cut the media under the transport entrance guide. You can use scissors or a blade
to start the cut, and then tear the rest of the way with your hands.
Caution: Use caution when cutting media inside the printer. Do not cut near ink tubes,
belts, or wires.
8 Lift the roller handle to open the input pinch rollers. Then remove the media from the printer.
9 Release the roller handle and the rollers will return to their normal position.