Associated Research 3030D, Operation And Service Manual, Page: 2 / 43

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5 YEAR WARRANTY POLICY
Associated Research, Inc., certifies that the instrument listed in this manual meets or
exceeds published manufacturing specifications. This instrument was calibrated using
standards that are traceable to the National Institute of Standards and Technology (NIST).
Your new instrument is warranted to be free from defects in workmanship and material for
a period of (1) year from date of shipment. Options and accessories that are external to the
instrument are warranted for a period of (90) days from the date of shipment. You must
return the “Owners Registration Card” provided within (15) days from receipt of your
instrument.
AR recommends that your instrument be calibrated on a twelve-month cycle. Instruments
purchased and used in North America only, may have their warranty extended in one-year
increments to a maximum of
(5) years provided they are returned to AR at least annually
for calibration and inspection. The annual calibration and inspection must be performed
annually each and every year following receipt of instrument. Any instrument not
calibrated and inspected annually will not be eligible for extended warranty status. This
extended warranty is non-transferable and is offered only to the original purchaser.
A return material authorization (RMA) must be obtained from AR before returning this
instrument for warranty service. Please contact our Customer Support Center at 1-800-
858-TEST (8378) to obtain an RMA number. It is important that the instrument is packed
in its original container for safe transport. If the original container in not available please
contact our customer support center for proper instructions on packaging. Damages
sustained as a result of improper packaging will not be honored. Transportation costs for
the return of an instrument for warranty service must be prepaid by the customer. AR will
assume the return freight costs when returning the instrument to the customer during the
first year of ownership. All freight charges after the first year are the customer’s
responsibility. The return method will be at the discretion of Associated Research.
Except as provided herein, Associated Research makes no warranties to the purchaser of
this instrument and all other warranties, express or implied (including, without limitation,
merchantability or fitness for a particular purpose) are hereby excluded, disclaimed and
waived.
Any non-authorized modifications, tampering or physical damage will void your warranty.
Elimination of any connections in the earth grounding system or bypassing any safety
systems will void this warranty. This warranty does not cover batteries or accessories not
of Associated Research manufacture. Parts used must be parts that are recommended by
AR as an acceptable specified part. Use of non-authorized parts in the repair of this
instrument will void the warranty.