TD 92579EN
15 February 2012 / Ver. H
Installation and Operation Manual
IP-DECT Base Station & IP-DECT Gateway (software version 5.0.x)
142
10
Troubleshooting
10.1 Load Firmware Using the Gwload Tool
If the firmware is corrupt, for example if firmware download is interrupted the IPBS
/IPBL
could become unreachable by the web GUI. It will not be possible to load new firmware or
to start correctly. If this occurs, the IPBS
/IPBL
runs on the bootcode and the Gwload tool
(a tftp-style client used to repair a broken firmware) can be used to upload firmware.
1
Download the Gwload software from the IP-DECT system provider.
2
Set the IPBS
/IPBL
in TFTP-mode by performing a medium (~3 sec) hardware reset,
see
8.23
Reset Using the Reset Button
on page 138.
3
Start a command window.
To update with wew firmware, execute the following command from the folder
where the gwload.exe file is located:
IPBS:
gwload /setip /i <ipaddress> /gwtype 1201 /prot <..path/firmwarefilename> /go
IPBL:
gwload /setip /i <ipaddress> /gwtype 4001 /prot <..path/firmwarefilename> /go
4
If there is more than one IPBS
/IPBL
in TFTP mode, select the unit to update and
press enter.
10.2 Fault Code Descriptions
This section lists the possible fault codes, their description and severity level.
Explanation of the table columns
C
,
M
and
I
:
C
= Critical (IP-DECT) / Critical (Unite)
M
= Major (IP-DECT) / Error (Unite)
I
= Indeterminate (IP-DECT) / Warning (Unite)
Description
Code
Device
C
M
I
Interface down (Gateway)
0x00010001
IPBS/IPBL
X
Registration down (Gateway)
0x00010002
IPBS/IPBL
X
Protocol error (Gateway)
0x00010003
IPBS/IPBL
X
The LDAP replicator is not connected (Users)
0x00030001
IPBS/IPBL
X
CPU resources are not available (Radio)
0x00030101
IPBS/IPBL
X
Standby master active (Master)
0x00030201
IPBS/IPBL
X
User registration failure (Master)
0x00030202
IPBS/IPBL
X
Emergency registration down (Master)
0x00030203
IPBS/IPBL
X
Connection to Radio lost (Master)
0x00030204
IPBS/IPBL
X
Primary/redundant trunk is down (Master)
0x00030205
IPBS/IPBL
X
Connection to Mobility Master lost (Mobility
Master)
0x00030301
IPBS/IPBL
X
Cannot establish connection to Mobility Master
(Mobility Master)
0x00030302
IPBS/IPBL
X
Connection to Master lost (Mobility Master)
0x00030303
IPBS/IPBL
X