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Aptiv Digital Passport DCT, Customer Service Manual

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Aptiv Digital Passport DCT Customer Service Manual Download Page 33

Receiving Messages From Your Cable Company

Passport DCT Customer Service Guide

27

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Receiving Messages From Your Cable Company

At some point in time, the cable company may want to send a message to its subscribers. It 
could be a general broadcast or specifically targeted message. The following information 
explains how to retrieve those messages.

You can receive messages sent from your cable 
company. When a message is sent, an icon 
displays over the broadcast, and a video LED at 
the front of the set-top box is turned on. 

After a few seconds the icon will disappear and 
the banners (Channel banner and QuickInfo™ 
banner) display a reminder icon until the 
message is retrieved.

To retrieve a message, go to the Settings menu. From there you can read the message, save or 
delete it. For additional information, refer to Retrieving and Managing Your Messages on 
page 83.

Summary of Contents for Passport DCT

Page 1: ...release 2 7 Passport DCT Customer Service Guide ABC Remote...

Page 2: ...uracies that may appear in this document or for any omissions Except as permitted by such license no part of this publication may be reproduced stored in a retrieval system transmitted adapted or tran...

Page 3: ...etting Started With Basic Procedures 11 Turning On the TV Set top Box and VCR 11 Selecting Channels 13 Viewing High Definition Television HDTV Channels 17 Changing or Muting the Volume 18 Using the Ch...

Page 4: ...de by Time 31 Displaying the Program Guide by Theme 33 Searching the Program Guide by Title 34 Viewing More Information About a Program 36 Displaying Program Guide Information For Future Days 37 Selec...

Page 5: ...Channels List 74 Adding and Removing Channels From the Skipped Channels List 77 Reviewing Modifying and Canceling Timers 79 Retrieving and Managing Your Messages 83 Selecting a Language 86 Setting Cl...

Page 6: ...urchasing 144 Purchasing Future PPV Programs From the Program Guide 144 Purchasing Programs From PPV Channels 148 Reviewing and Canceling PPV Purchases 151 Adding a VCR Timer to a Purchase 154 Chapter...

Page 7: ...that household members can only watch programs with locked content if they know the PIN You may lock content based on TV Parental Guideline criteria Fantasy Violence Violence Sexual Situations Adult L...

Page 8: ...l 0 Non ASTB boxes will not display these channels in their lineup Force Purchase PIN Head end configuration to enable the purchase PIN option on all boxes to force purchase pin entry for all purchasi...

Page 9: ...m You can browse using the channel banner to display program information for programs and channels other than the one you selected Program guide The program guide shows what is on television You can a...

Page 10: ...cribers need the following equipment DCT 2000 compatible or DCT 2500 compatible set top box DCT 2000 compatible or DCT 2500 compatible remote control NTSC TV Cable connection with Passport DCT service...

Page 11: ...xt day Increase or decrease volume Mute volume Display or hide the Settings menu Browse down Show program guide Turn VCR on or off Show or hide help screens Browse left Bypass settop Make decisions in...

Page 12: ...to the channel you last selected View the next favorite channel or highlight the next favorite channel in the program guide Exit the current Passport DCT item channel banner program guide Settings me...

Page 13: ...STOP FFWD REW and REC buttons work with a VOD movie Rewind VCR tape if you press the VCR button first Play VCR tape if you press the VCR button first Fast forward VCR tape if you press the VCR button...

Page 14: ...dures Helps you with basic procedures such as turning on the TV VCR and set top box selecting channels and using the channel banner Chapter 4 Using the Program Guide Helps you use the program guide in...

Page 15: ...rs over the phone In that situation it would be tedious to have to convert subscriber into you for every step Chapter 8 Purchasing Premium Services Using iSubscribe Helps you purchase unsubscribed pre...

Page 16: ...10 Passport DCT Customer Service Guide Introducing Passport DCT...

Page 17: ...op Box and VCR page 11 Selecting Channels page 13 Changing or Muting the Volume page 18 Using the Channel Banner page 20 About Passport DCT Symbols page 26 Turning On the TV Set top Box and VCR To tur...

Page 18: ...set top box To turn on the VCR Note If the VCR does not turn on check if it is plugged into a working electrical socket If you are using the remote it could be that the remote needs new batteries or t...

Page 19: ...ow to select that channel You can enter up to four numbers for a channel When you enter four numbers the set top box immediately displays the channel If your cable system is set up for three digit cha...

Page 20: ...a channel that was selected For at least one minute With the numbered buttons on the remote With the FAV button From the program guide From a channel banner browse From an alert for a timer For examp...

Page 21: ...nd end times When the channel banner first displays it shows information about the current channel and program From here you can browse the channel banner This allows you to continue watching the curr...

Page 22: ...you will see one of the following views To select a channel in the Program Guide 1 Press the INFO button The channel banner displays the program title and show time of the currently selected program...

Page 23: ...ay turn to a blank display For additional information about HDTV connections and channels contact your local cable provider If you have a HDTV and an HD compatible set top box you may wish to use the...

Page 24: ...the volume rather than the TV The first time you use your set top box use the following procedure to set the balance between your devices Note If you prefer to use the TV to control the volume refer...

Page 25: ...fter a few moments The figure below shows the volume banner To decrease the volume press the VOL button A volume banner displays with bars indicating the volume level The volume banner disappears auto...

Page 26: ...your cable company if the letter symbol displays The following figure shows the channel banner The channel banner displays automatically for a few seconds when you change channels You can also display...

Page 27: ...nner disappears automatically Using the QuickInfo banner Passport DCT includes the QuickInfo banner to provide additional information about the program It includes all the information contained in the...

Page 28: ...e EXIT button on the remote Press the INFO button once Wait until the extended channel banner disappears automatically Note You can also use the following buttons to exit the banner and display a dial...

Page 29: ...in the channel banner for The channel that is one channel up from the current channel The channel that is one channel down from the current channel The program scheduled previous to the program shown...

Page 30: ...ted channel press the SELECT button The set top box now changes channels and displays the channel you selected To continue viewing the currently selected channel and not change channels programs you c...

Page 31: ...he PAGE DOWN button to view the next two lines of text To see the previous two lines of text use the PAGE UP button 4 Do one of the following To view a channel shown in the QuickInfo banner if it is d...

Page 32: ...hannel rating content time period or title with parental control currently unlocked A channel marked as a favorite channel A channel marked as a skipped channel A program with stereo sound A program w...

Page 33: ...those messages You can receive messages sent from your cable company When a message is sent an icon displays over the broadcast and a video LED at the front of the set top box is turned on After a fe...

Page 34: ...28 Passport DCT Customer Service Guide Getting Started With Basic Procedures...

Page 35: ...e Program Guide by Title page 34 Viewing More Information About a Program page 36 Displaying Program Guide Information For Future Days page 37 Selecting a Current Program page 40 Purchasing PPV Progra...

Page 36: ...l of the DCT 2500 5100 and 6200 set top boxes The program guide shows you The time grid or a list of programs by theme or time A black highlight indicating the currently highlighted program The channe...

Page 37: ...e type timer Note For an explanation of Passport DCT symbols refer to page 26 Displaying the Program Guide Press the GUIDE button The program guide displays showing the time grid and the current progr...

Page 38: ...AGE button to view programs on the previous five channels Use the FAV button to highlight from favorite channel to favorite channel Use the right arrow button to view future program descriptions for t...

Page 39: ...ss the GUIDE button to display the guide Press the B button a list of themes similar to the following displays for your selection 2 Use the up and down arrows to scroll through the themes list Press t...

Page 40: ...scroll into view as each new search character is added 5 To return to the theme list press the left arrow button If you wish to view another list of programs repeat steps 2 through 4 6 Press the EXIT...

Page 41: ...ess the SELECT button You may search for titles beginning with the articles A AN or THE in either of two ways By the first letter of the second word For example to search for a program entitled The Se...

Page 42: ...review press the right arrow button until you reach the end of the row Press the right arrow button one more time and the focus changes to the program list on the right see below 6 To scroll through t...

Page 43: ...e DCT 2000 or higher You may be able to view up to seven days in advance The procedure below describes how you do this To display program guide information for the next day 1 In the program guide pres...

Page 44: ...ion During the time the data is loading you receive a confirmation message during this time you can scroll through existing data exit and enter the guide perform other guide functions or watch TV 2 Pr...

Page 45: ...in the display for example 4am 4pm 4 Continue pressing the right arrow button to highlight the desired time frame Press the SELECT button to load the data Note It takes about one half minute to load...

Page 46: ...rom the Program Guide on page 144 Setting Program Timers Note This section covers normal program timers PPV timers are set during a PPV purchase For more information on PPV timers refer to either Purc...

Page 47: ...records the program using the VCR Controller Note To have your VCR record automatically via the VCR timer the VCR Controller must be set up Refer to Setting Up Your VCR Controls page 171 Programs sele...

Page 48: ...Daily Monday Sunday each day at the time designated the timer displays records Weekly Each week on the same day and time the timer displays records M F On Monday through Friday the timer displays reco...

Page 49: ...below For additional information on VCR setup refer to Setting Up Your VCR Controls on page 171 Press the A button to continue If the program you have selected runs longer than six hours you will see...

Page 50: ...ft arrow button to adjust the timers by changing their status to Clear Suspend or keep Active 3 Do one of the following Press the A button to accept indicating readiness to continue with any changes y...

Page 51: ...us display Timer Overlap Options and to make further adjustments manually Note Pressing the EXIT button aborts the new timer setup and all the changes You may see this message display when modifying a...

Page 52: ...may be suspended Or Press the C button to return to the timer overlap options display above and make further manual adjustments You see this display if you attempt to set a ninth PPV purchase A maxim...

Page 53: ...n hold It remains on the list but does not activate unless returned to an active state resumed Clear eliminates the non PPV timer Cancel eliminates a PPV purchase timer Sample procedure to resolve a t...

Page 54: ...he timer status using the right arrow button Active Clear or Suspend For additional information on these three options refer to Modifying or Clearing Timers page 50 or Modifying or Canceling PPV Purch...

Page 55: ...al information refer to Modifying or Clearing Timers page 50 4 You may see this display If there are still overlaps you are given the opportunity to choose to go Back and review adjust the overlaps ma...

Page 56: ...ying the type of instance that you have set resetting timers The following table lists all options Only some of these display depending on the type of timer and whether or not it is set for recurring...

Page 57: ...nt timer page 53 Resume Event Timer Displays when you have suspended any event timer Select this option to reactivate all instances of your timer page 53 Suspend VCR Timer Displays when you have set a...

Page 58: ...ges to the timer 1 Press the GUIDE button The program guide displays 2 Press the arrow buttons to highlight the program timer to be suspended The program displays in the program guide highlight in yel...

Page 59: ...procedure you can elect to cancel this procedure by pressing the C button In that event there are no changes to the timer 1 Press the GUIDE button The program guide displays 2 Press the arrow buttons...

Page 60: ...set from Event to VCR or vice versa 5 If you selected either Reset or Set type timer instead you must select the type of instance Using the right arrow button scroll through the options until the one...

Page 61: ...port DCT resolve the overlap Refer to Resolving Timer Overlaps and Issues on page 43 for additional information If you have set parental controls and this program falls within the parameters of parent...

Page 62: ...at has an event timer set on left and a display for a program that has a VCR timer set on right Use the scroll bars to highlight either the Clear Event Timer or Clear VCR Timer option and proceed to t...

Page 63: ...ven if it is suspended If a PPV timer is in a suspended state when the program airs you are not charged for the purchase page 58 Cancel Purchase Displays for every purchased event If you select this o...

Page 64: ...purchase are canceled if you can cancel the PPV purchase If you cannot cancel the purchase but do not wish to record it select the Clear VCR Timer Only option page 61 Clear VCR Timer Only Displays wh...

Page 65: ...ocedure you can elect to cancel this procedure by pressing the C button In that event there are no changes to the timer 4 Highlight the Suspend type option where type is either an Purchase or Purchase...

Page 66: ...tion refer to Purchasing Programs From PPV Channels on page 148 One of the following displays appears if you have selected a future PPV program The example shows a suspended program without a VCR time...

Page 67: ...s gives you the opportunity to resume it at a later time If you elect that option refer to Suspending Future PPV Programs on page 58 To cancel purchases for a future PPV program from the program guide...

Page 68: ...ave selected a future PPV purchase The example on the left shows a display for a program without a VCR timer and the example on the right shows a display for a program that has a VCR timer set Use the...

Page 69: ...erences in the Settings Menu page 67 Exiting the Settings Menu page 67 Setting and Using the Sleep Timer page 67 Setting and Using the Alarm page 70 Adding and Removing Channels From the Favorite Chan...

Page 70: ...r if one of the following is displayed a third party application a dialog box or the Settings menu To access the QuickMenu 1 From a channel being viewed full screen broadcast video the program guide o...

Page 71: ...s preference Lets you Refer to Sleep Turn off the set top box automatically after a selected time interval page 67 Alarm Schedule a regular automatic power on time and channel Schedule a regular power...

Page 72: ...l channels only or display set top box menus and help page 86 Audio Specify the cable set top box s volume level output mode for analog and digital channels and dynamic range compression and Tru Surro...

Page 73: ...the sleep timer you can turn off the set top box automatically after a selected time interval You can select from the following intervals 5 minutes 10 minutes 15 minutes 30 minutes 45 minutes 1 hour...

Page 74: ...refer to Setting Settop AC Outlet Use page 109 To set the sleep timer 1 Press the MENU button until the Settings menu displays 2 Press the up or down arrow button to highlight the Sleep preference and...

Page 75: ...op box turns off 5 minutes to 3 hours 7 Press the SELECT button to accept and you see the time remaining 8 To exit the Settings menu press the EXIT button When the time has elapsed the set top box tur...

Page 76: ...either you turn it off or it turns off automatically at the designated stop time Note If you wish to have the TV turn on and off automatically with the set top box plug the TV power cord into the AC...

Page 77: ...erence The current setting displays 3 Press the right arrow button to move to the Settings column A bullet in front of a setting indicates what is currently selected 4 Press the up or down arrow butto...

Page 78: ...and the Start column highlights 9 Use the up or down arrow or the number buttons to highlight the hour to power on the set top box and press the SELECT button The minutes column highlights Note If you...

Page 79: ...column displays 13 Repeat steps 9 through 12 to set the alarm time to power off the set top box Press the SELECT button to accept each selection The Preference column highlights and your time and cha...

Page 80: ...t To set up favorite channels you use the Favorite Channels preference You can add and delete channels as shown in the procedures below 1 Press the MENU button until the Settings menu displays 2 Press...

Page 81: ...ference shows 0 Favorites Set 3 Press the right arrow button to move to the Channels column 4 Press the up or down arrow button to highlight the number and name of the channel you want to make a favor...

Page 82: ...t arrow button to move to the Channels column Favorite channels are marked by a star symbol 4 Select what you want to delete To delete an individual channel press the up or down arrow button to highli...

Page 83: ...hannels for viewing by entering the channel number or by selecting the channel from the program guide To add Channels to the Skipped Channels List 1 Press the MENU button until the Settings menu displ...

Page 84: ...e Channels column and the channel number is added to the Skipped Channels list 6 To add another channel repeat steps 4 and 5 7 When finished press the left arrow button You return to the Preference co...

Page 85: ...option rather than the Timer Review option 4 Select what you want to remove To remove an individual channel press the up or down arrow button to highlight the number and name of the channel you want t...

Page 86: ...he list and can be resumed with minimal effort Select this status if you wish to retain the timer but do not wish to have it activate To resume it select Resume Resume Displays if the timer is in susp...

Page 87: ...w or cancel timers The number of scheduled timers displays 3 Press the right arrow button to view the timer list For each timer the Summary column shows the type of recurrence the show time the channe...

Page 88: ...he parental control parameters at one point in the procedure you are asked to put in your parental control PIN Enter the 4 digit PIN If you have elected to resume the timer the active status for that...

Page 89: ...it is one of the following non PPV timer the entry disappears from the display PPV timer that can be canceled you see the following message Press the A button to accept and the entry disappears from t...

Page 90: ...y the Message Reminder icon To access messages in the Settings menu 1 Press the MENU button until the Settings menu displays 2 Press the up or down arrow button to highlight the Messages preference 3...

Page 91: ...ss A The deletion confirmation dialog appears To save a message press C For this parental control preference Refer to Change PIN Changing the PIN page 141 Purchasing Requiring the PIN for Purchasing p...

Page 92: ...ay and not the actual data If there is a power loss it takes a couple of minutes to reload the Spanish language To select the display language 1 Press the MENU button The Settings menu displays 2 Pres...

Page 93: ...ress the SELECT button to accept the setting The option you selected now has a bullet in front of it 8 Press the left arrow button and your language selection displays 9 To exit the settings menu pres...

Page 94: ...t in front of it 6 Press the up or down arrow button to highlight the desired language 7 Press the SELECT button to accept the setting The option you selected now has a bullet in front of it 8 Press t...

Page 95: ...The Settings menu displays 2 Press the up or down arrow button to highlight the Language preference 3 Press the right arrow button to move to the Option column 4 Press the down arrow button to highlig...

Page 96: ...pearance of the Closed Captions preference in the Settings Menu is dependent upon the configurations available on the set top boxes To set Closed Captions options 7 Press the SELECT button to accept t...

Page 97: ...the Closed Captions preference Note You can also view and change other options at this point 4 To change an option use the up or down arrow button to highlight the option and press SELECT In this exam...

Page 98: ...while you are viewing a program from the Output Format Options Ribbon The first way while setting the output format is covered in the following procedure Refer to Output Format Options Ribbon on page...

Page 99: ...ion you should select 5 Do one of the following To accept the format and the aspect ratio defaults proceed to step 8 To accept the format and to customize the aspect ratio press the right arrow button...

Page 100: ...g you selected If the setting is supported by your TV you will see the Output Format Confirmation dialog box 11 If the setting is supported by your TV you will see the Output Format Confirmation dialo...

Page 101: ...ll help you decide which option to select When selecting an aspect ratio for a standard 480P Std or 480i television you have the following options Zoom and Letterbox When selecting an Output Format op...

Page 102: ...he remote using the Bypass button To access the Output Format Options Ribbon Note If you remote control device offers a button you can use that in place of the A B button described in this procedure 1...

Page 103: ...approximately 68 69 of the maximum volume which is the optimum set top box audio output level If you set the volume to a fixed level and press the or VOL button the volume level is automatically set t...

Page 104: ...he balance between your devices To set the volume level 1 Press the MENU button until the Settings menu displays 2 Use the up or down arrow button to highlight the Audio preference 3 Press the right a...

Page 105: ...a bullet in front of it 6 Use the up or down arrow button to highlight the desired selection 7 Press the SELECT button to accept the setting The setting you selected now has a bullet in front of it 8...

Page 106: ...1 Press the MENU button until the Settings menu displays 2 Press the up or down arrow button to highlight the Audio preference 3 Press the right arrow button to move to the Option column This display...

Page 107: ...gital audio Without this Not Available displays beside the setting and entry is not possible To specify the digital output 5 Press the right arrow button to move to the Setting column The output mode...

Page 108: ...option displays 5 Press the right arrow button to move to the Setting column The output mode options display the currently selected setting has a bullet in front of it 6 To set the output press the up...

Page 109: ...e processed by the cable system and sent along to the receiver When enabled and the set top box is turned off audio signals can be received from an external auxiliary source such as a CD player and pa...

Page 110: ...rough option displays 5 Press the right arrow button to move to the Setting column 6 Press the up or down arrow button to highlight ON or OFF 7 Press the SELECT button to accept the setting The option...

Page 111: ...boosting the volume slightly or dramatically You have the option of light heavy or no compression No Compression Plays the entire range Light Compression Slightly boosts quiet programming Heavy Compr...

Page 112: ...en the set top box is on 4 Press the up or down arrow button to highlight the Dynamic Range option The current setting for the Dynamic Range option displays 5 Press the right arrow button to move to t...

Page 113: ...ay To set the clock display option This clock display option Does the following Time Channel Displays the channel numbers while you are changing channels displays the time otherwise Time Displays the...

Page 114: ...utton to move to the Setting column The currently selected setting has a bullet in front of it 6 Press the up or down arrow button to highlight one of the three clock options 7 Press the SELECT button...

Page 115: ...op Clock preference display 4 Press the up or down arrow button to highlight the Illumination option The current setting displays 5 Press the right arrow button to move to the Setting column The Illum...

Page 116: ...g three options for the set top box s AC outlet To set the settop AC outlet use This Settop AC Outlet option Works like this On The AC outlet power stays on when the set top box is off Off The AC outl...

Page 117: ...n front of a setting indicates it is currently selected 4 Press the up or down arrow button to highlight the desired setting 5 Press the SELECT button to accept the setting The option you selected now...

Page 118: ...112 Passport DCT Customer Service Guide Selecting Passport DCT Settings...

Page 119: ...e parental control if you are a parent and do not want your children to be able to watch certain channels or programs with mature content or if you want to restrict TV watching at certain times like l...

Page 120: ...r purchasing and how you change your PIN Selecting Parental Control Settings To set up parental control you specify which channels ratings and time period you want to lock Additionally you can opt to...

Page 121: ...dure is an overview of all the procedures covered in this chapter Note The first time that you enter the Parental Control option you see a display that tells you to first set up a PIN shown on the lef...

Page 122: ...ect the next option you wish to set To exit the Settings menu press the EXIT button This preference Lets you Refer to Change PIN Select this option to change the PIN number page 141 Purchasing Enable...

Page 123: ...3 To lock channels Lock Titles Select this option to block all titles and related programming rated NC 17 and Adult when locking it turned on page 127 Lock Content Select this option to lock content r...

Page 124: ...items return to step 7 12 Press the left arrow button and the channels you have selected for locking display 13 From the channels column you may select to do one of the following To continue configuri...

Page 125: ...w button to highlight the Parental Control preference 3 Press the right arrow to move to the Option column 4 Press the numbered buttons to enter the four numbers of your PIN to access parental control...

Page 126: ...cked are automatically locked with your rating selection Looking at the table this means that the ratings below the one you select will all be locked For example if you lock the rating NA all ratings...

Page 127: ...TV MA Mature audience The television program is designed for an adult audience The program contains material that parents may find inappropriate for children under age 17 R Similar to TV MA R programs...

Page 128: ...control options press the left arrow button once to return to the options display and select the next option you wish to set To continue configuring other Settings press the left arrow button twice to...

Page 129: ...enu displays 2 Press the up or down arrow button to highlight the Parental Control preference 3 Press the right arrow to move to the Option column 4 Press the numbered buttons to enter the four number...

Page 130: ...SELECT button The lock symbol disappears 10 To unlock additional ratings repeat steps 8 and 9 11 From the rating column you may select to do one of the following To continue configuring the parental c...

Page 131: ...and minutes when you want the locked time period to begin 9 Press the SELECT button to set the start time You now see the End column 10 Press the up or down arrow button to highlight the hour and minu...

Page 132: ...button to highlight the Lock Time preference 6 Press the right arrow button A display similar to the one below appears 7 To delete the current time lock highlight the Clear All option 8 Press the SEL...

Page 133: ...to enable the parameters For a detailed overview of how parental control functions refer to About Parental Control on page 113 To lock titles 1 Press the MENU button until the Settings menu displays...

Page 134: ...s press the left arrow button once to return to the options column and select the next option you wish to set To continue configuring other Settings press the left arrow button twice to return to the...

Page 135: ...hat do not possess content ratings cannot by locked using this criterion Additionally not all DCT Units feature the Content Locking option For more information contact your cable provider The followin...

Page 136: ...QuickInfo banner as described in the table below Intense Explicit Activity Explicit Crude Indecent Graphic Display Content Ratings location Program Guide The first line of the description immediately...

Page 137: ...splays 2 Press the up or down arrow to highlight the Parental Control preference 3 Press the right arrow to move to the Option column 4 Press the numbered buttons to enter the four numbers of your PIN...

Page 138: ...ill cause all other subordinate ratings beneath it to lock as well However unlocking a subordinate rating has no effect on the ratings beneath it 9 From the Setting column you may select to do one of...

Page 139: ...locking criteria select the Clear All option and press the SELECT button Go to step 11 8 To unlock specific content locking criteria press the up or down arrow button to highlight the locked rating yo...

Page 140: ...procedures for both methods Note If parental control is set to Off Relock it remains off until the set top power is turned off and on or if there is no activity for five hours After that parental cont...

Page 141: ...You now see the Option column 5 Press the up or down arrow button to highlight the Locking option 6 Press the right arrow button to move to the Setting column 7 Press the up or down arrow button to h...

Page 142: ...viewers can watch all programs at all times Unlocking parental control does not remove your locking settings Passport DCT keeps your settings so that you can activate them at any time without having t...

Page 143: ...of your PIN You now see the Option column 5 Press the up or down arrow button to highlight the Locking option 6 Press the right arrow button to move to the Setting column 7 Press the up or down arrow...

Page 144: ...has been locked from viewing due to one or more of the channel rating time title locks 2 Press the SELECT button The following options displays 3 Using the up and down arrow button highlight the desi...

Page 145: ...mote it is temporary The set top box is put into the Off Relock status You see the following display if you have selected to unlock this channel only All programs only on this channel will be unlocked...

Page 146: ...this procedure from a channel that is not locked you see a display asking you whether you wish to unlock that channel only or all channels Use the up or down arrow button to highlight your desired opt...

Page 147: ...e your PIN from time to time to avoid unauthorized viewers from finding out the PIN To change the PIN 6 Press the right arrow button to move to the Setting column 7 Press the down arrow button to high...

Page 148: ...e numbered buttons to enter the four numbers of your current PIN The following message displays 8 Press the numbered buttons to enter the four numbers of your new PIN The following message displays 9...

Page 149: ...ch PPV program the cable provider determines the specifics of the offer such as the price the buying window of opportunity whether there is a free preview and whether you can cancel a purchase You can...

Page 150: ...purchasing refer to Requiring the PIN for Purchasing on page 140 It is advisable to change your PIN from time to time to avoid unauthorized viewers uncovering your PIN number For information about ch...

Page 151: ...tons to highlight the future PPV program you want to purchase PPV programs available for purchase display in green Note Another method to review PPV programming would be to access the guide by the the...

Page 152: ...number of purchases you see this display If you do not see this display proceed to the next step If you do see this display you must either review your previous purchases and cancel one of them or wa...

Page 153: ...ou see the display on your right To continue on and let Passport DCT resolve the overlap press the A button To return to the previous display press the C button Note For additional information on chan...

Page 154: ...ore the program you are notified that the program is about to start Note If you have set a VCR timer make sure that there is a recordable tape in your VCR and it is turned on 1 Select the PPV channel...

Page 155: ...lls you that a preview is showing for this PPV program Go to the next step 4 To purchase the event press the B button You see the following display 5 Using the up and down arrow buttons select either...

Page 156: ...umber of Timers on page 49 7 If there is an overlap with another timer you are given the opportunity to resolve the overlap If you do not see this display proceed to the next step If you do see this d...

Page 157: ...ettings menu to review and cancel PPV purchases This preference does not show past purchases only pending For information refer to Reviewing Modifying and Canceling Timers page 79 For information abou...

Page 158: ...ng purchases as long as they are within the cancel window The procedure below describes how you do this To review or cancel PPV purchases 1 Press the MENU button The Settings menu displays 2 Press the...

Page 159: ...canceled you see the following message Go to the next step If this is a program that can no longer be canceled you see a message indicating this Press the A button and go to step 8 6 Press the A butt...

Page 160: ...channel instead of this message you selected a purchase for a PPV program that is currently playing You may still be able to cancel the purchase but you can only do so with the Purchase Review prefere...

Page 161: ...on and press the A button to accept the change 5 You see one of the following displays Note Note if the program exceeds 6 hours you will first see an alert informing you of this Read and follow the me...

Page 162: ...156 Passport DCT Customer Service Guide Purchasing PPV Programs...

Page 163: ...tion screen will Appear Figure 2 Scroll to Set VCR Timer and choose This Instance Daily Weekly Monday through Friday or Saturday and Sunday for the time slot you have selected Press the A Button to ac...

Page 164: ...OTE REMEMBER to turn your VCR OFF so that the timer you program in the VCR will turn on at the correct time and be in sync with the conver ter timer CLEARING or SUSPENDING the timers Sometimes you wan...

Page 165: ...e LED front panel display and most remote control buttons will be locked for the duration of the show To unlock the remote press STOP or EXIT Starting Your VCR on Impulse Be sure that your VCR is turn...

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