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HOW TO CONTACT US
CONTACT INFORMATION
Analog Way SAS
33 rue du Saule Trapu
Parc du Moulin
91300 Massy
France
Tel.: +33 1 64 47 16 03
Fax: +33 1 64 47 14 73
Analog Way Inc.
299 Broadway, Suite 1620
New York, NY 10007
United States of America
Tel.: +1 212 269 1902
Fax. +1 212 269 1943
Analog Way Pte Ltd.
No. 10 Ubi Crescent
#03-05 Ubi Techpark Lobby A
Singapore 408564
Tel.: +65 6292 5800
Fax: +65 6292 5205
.Before calling your regional maintenance center, please gather the following information :
- Serial number of the unit
- Firmware version (look in : SYSTEM/UPDATE)
- Model reference (ORC50)
- Description of failure
When sending an e-mail, remember to indicate your full details.
* NOTE * : if experiencing problems while setting up or running a show, feel free to export it via USB
key. Send it to us by e-mail, we’ll be happy to look at it for you and help you find the solutions you
need.
