Altigen MaxOutlook, Manual

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MaxOutlook Manual 55
Co
nfigur
at
ion
If this box is not checked, then a phone number selected by
the Smart Tag method or the Select-n-Dial method is
displayed in the MaxAgent dialer, and you need to click the
Connect button to make the call .
•
Release Link Tie (IP Trunk) —When checked, clicking the Transfer
button will automatically send “FLASH *” to release a tie trunk if the
incoming call is through an IP trunk. (Option is disabled by default.)
IMPORTANT! Before checking this check box, see your phone
system administrator. If your company is using multiple
systems and the tie trunk feature, the administrator
needs to
have used Enterprise Manager to synchronize the
systems
. Otherwise this feature will not work .
Note: The call being transferred must originate from an
AltiGen PBX system running AltiWare ACC/ACM 5.0 or
later, or MAXCS ACC/ACM 6.0 or later.
•
Disable Auto Format —If the MAX Communication Server’s country
code is US/Canada, MaxOutlook automatically adds the long distance/
international dialing prefix (corresponding to the server’s country code)
when returning a call from voice mail or when making a call from the
History tab. If this is not appropriate for your setup, check Disable
Auto Format .
Call Handling
Click the Call Handling tab in the Config window to configure incoming call
handling for your extension.