Altigen MaxOutlook, Manual

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46 MaxOutlook Manual
•
Name —Caller ID information, if available.
•
Date/Time —the date and time of the call.
When you sort on Date/Time, the calls are sorted by last
disconnected and not in the order the call was received. It is
therefore possible to have a record with an earlier timestamp
followed by a record with a later timestamp.
Also, the timestamp for call data is based on the client system,
while the timestamp for voice mail messages is from MAX
Communication Server. Thus, the times displayed here may
not match those in the voice mail view in the main window.
•
Duration —the duration of the call.
•
DNIS —DNIS digits collected, if available
•
Group —Group number or name
•
Note —a note attached to the call. To enter a note, double-click the
Note field and type your note.
Use the Delete button to delete selected calls in the history list. Use the
Delete All button to delete the entire call history list. MaxOutlook will ask
you to confirm the deletion; click Yes to delete or No to cancel:
Using the Contacts Tab
To populate the Contacts tab with the contacts listed in your Microsoft
Outlook, see “CRM Integration” on page 64. Once the list is populated, the
numbers that appear on this tab can be called, transferred to, and
conferenced just like any other number.