Altigen Contact Advantage, Manual

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Contact Advantage Manual 67
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Voice Mail Play Options
You can choose to play your messages on your phone set, or play them on
your sound card and speakers. If you choose to play them on your sound
card, you have another choice: you can choose to play the message as it
downloads, or to download it completely and play it on an external media
player.
Screen Pop, Audio Beep, and Auto Close
Select the Screen Pop check box if you want a Contact Advantage window
to pop up on your screen when you have a call. You can then click a call to
take it or perform other Contact Advantage actions. For Contact Advantage
to pop up, you cannot have closed the application entirely, but it can be
minimized.
Note: The Screen Pop and Audio Beep selections on this screen differ
from the Alert option you can select in the Advanced window,
which alerts you when a call goes into your workgroup’s queue.
See “Advanced Options for Web-based and Workgroup Calls” on
page 68 for details.
Select the Auto Close check box to have Contact Advantage close the pop
up window once you have finished with the call.
Accessing Databases
Contact Advantage can access phone numbers from your Microsoft
Outlook, Outlook Express, ACT!, or GoldMine® database. During
installation, the install program reads which applications you have installed
on your PC.
In the drop down list under Use Database, select the database you want to
use. You have these additional options:
• Select the Screen Pop check box to have a database contact window
pop up when you receive a call from someone for whom you have a
record in the database contact directory.
• Select the Dial-by-Name check box enable access to the names in the
database directory when you dial. With this option enabled, the names
and their associated numbers in your Outlook, ACT!, or GoldMine®
directory are added to the contact list in the dial pad window.