Contact Advantage Manual
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Installation and Setup
Pre-Installation Checklist
Before installing Contact Advantage, please review the following
checklist:
•
Make sure that AltiWare OE 4.5 has been installed on the AltiServ
system.
•
Make sure that TCP/IP is enabled on both machines.
•
Make sure the client is able to connect to the server on the network.
•
Local administrator rights are required to install AltiView and
AltiAgent.
•
Make sure License Key has been installed and activated.
Installing Contact Advantage on a Client System
After completing the pre-installation checklist, proceed as follows on the
client machine:
1.
Exit any/all Windows applications.
2.
Insert the AltiClient CD into the CD ROM drive.
3.
Run the Setup program under AltiClient\ and follow the step-by-step
installation instructions as they appear on the screen.
Uninstalling Contact Advantage
1.
From the Windows Start menu, select Programs
AltiClient
Uninstall AltiClient.
2.
Click OK when the dialog box asks if you want to uninstall the
program, and respond to any additional prompts.
Microsoft Outlook and Outlook Express Support
Contact Advantage supports Microsoft Outlook 97, 98, and 2000, and
Outlook Express 5.0, allowing you to obtain phone numbers to dial from a
Microsoft Contact list. Contact Advantage also lets you see the incoming
calls that have a matching record in the Contact list.
Summary of Contents for Contact Advantage
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