56K PCI DATA/FAX Modem
40
6. Troubleshooting :
;
Windows doesn’t detect Modem
1.
Check whether the Modem is plug into a proper extension slot.
2.
Check whether the PCI slot is enable in the BIOS. Consult on the manual of the motherboard.
3.
Check the manual of your motherboard and plug the modem into a universal 33MHz PCI slot.
;
There is no dial tone
1.
Ensure that the telephone cable is securely connected at both ends.
2.
Ensure the telephone cable is plugged into the correct jack on the modem.
3.
Unplug the telephone line cable from the computer, and connect it directly to a telephone from the wall
outlet. Check for a dial tone. If there is none, the problem is in the telephone line or system. Call the
service provider.
4.
Check whether the Modem driver is properly installed.
;
Modem is calling, but no connection is established
1.
Call again later.
2.
Try the direct outgoing line to ensure proper telephone service.
3.
Check the number you are dialing is correct.
4.
Your ISP is busy. Try to call again later.
;
Error report of “No Dial-tone”
1.
Wait until the telephone line is free.
2.
Test the telephone line with an ordinary phone set to ensure the line is in service.
;
The modem disconnects during a connection
1.
Ensure that the telephone cable is securely connected at both ends.
2.
Ensure that call-waiting is disabled.
3.
Another phone extension in the house might have been picked up.
;
Data is not transmitted or received for unusually long periods of time
1.
Re-dial the call. ( The telephone line connection may be poor. )
2.
Try another ISP number, the server could be busy.
