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Alien Hero ALIEN654 Operation Manual Download Page 148

ALIEN HERO INSTRUCTION MANUAL

148

Last Revised 16/10/2013

17.  Frequently Asked Questions

Why does my device make a beeping sound after booting?

The possible reasons for the warning beep on the device are as follows:
There is no HDD installed in the device, or the HDD is not initialised or HDD error.
To cancel the beeping sound and use the device without HDD, enter the Menu >
Setup > Exceptions and Exception Type and click on the down arrow key and select
Record Exception.

Why does the device seem unresponsive when operating with the IR remote
control?

Please read through the section

Using the IR Remote Control

, and check:

The batteries are installed correctly in the remote, making sure that the polarities of
the batteries are not reversed, the batteries are not flat and the remote has not been
tampered with. Also check there are no fluorescent lamps in use nearby.

Why does the PTZ camera telemetry not work?

If the PTZ seem unresponsive, please check:
The RS-485 cable is properly connected according to polarity and the protocol, baud
rate and ID in the DVR PTZ menu, matches the settings in the PTZ camera.

Why is there no video recorded after setting the motion detection?

If there is no recorded video after setting the motion detection, please check:
The record schedule is setup correctly by following the steps listed in

Configuring

Record

.

The motion detection area is not configured correctly (See

Configuring Motion

Detection

).

The correct channels are not being triggered for motion detection (See

Configuring

Motion Detection

).

Why doesn’t the DVR detect my USB device for exporting recorded files?

There is a chance that the DVR and the USB device are not compatible. Try
formatting to FAT32 in a PC first and if still having problems try an alternative brand
of device.

My DVR is in Live View mode and the menu does not display. It does not
respond to the mouse, the front panel, the remote or keyboard.

On the standard DVR your device may be in auxiliary mode. This occurs when the

Main/Spot

 button is pressed on the front panel. To return to the previous mode of

operation, press the

Main/Spot

 button again and then press

Enter

 button on the front

panel. Alternatively leave the monitor connected and powered up, ensuring any other
monitor or monitor cable is disconnected from the DVR and just reboot the DVR
only.

Summary of Contents for ALIEN654

Page 1: ...s per channel on HD model 4CIF recording at 25fps per channel on Stnd models Supports Universal Plug Play for Port Forwarding 2 x Hard Drive bays in 8 and 16 channel units Uses up to 4Tb per Hard Drive HDMI and VGA video outputs on HD model HDMI VGA Composite on Stnd models Instant Detective Network access from IPhone IPAD Android phones Version 1 0 ...

Page 2: ... listed under the Low Voltage Directive 2006 95 EC and the EMC Directive 2004 108 EC This symbol on the products and or accompanying documents means that used electronic equipment must not be mixed with general household waste For treatment recovery and recycling please return this unit to your trade supplier or local designated collection point as defined by your local council ...

Page 3: ...ry specifications Ensure unit is properly secured to a rack or shelf Major shocks or jolts may cause damage to the sensitive electronics within the unit Use the device in conjunction with a UPS unit if possible Power down the unit before connecting and disconnecting accessories and peripherals Only use recommended HDDs in this device Improper use or incorrect replacement of the Cadmium battery may...

Page 4: ...anual switch and automatic cycle view is also provided the interval of automatic cycle can be adjusted Quick setting menu is provided for live view The selected live view channel can be coverted Motion detection tamper proof video exception and video loss alarm functions Privacy mask Multiple PTZ protocols supported setting and calling of PTZ preset patrol and pattern Zooming in by clicking the mo...

Page 5: ...screen monitoring audio alarm notifying surveillance centre and Email Automatic restore when system is abnormal Other Local Functions Operable by mouse or IR remote control Three level user management admin user is allowed to create many operating accounts and define their operating permission which includes the limit to access any channel Operation exceptions and log recording and searching Impor...

Page 6: ...perations in Live View Mode 25 3 2 1 Front Panel Operation 26 3 2 2 Using the Mouse in Live View 26 3 2 3 Using an Auxilliary Monitor 27 3 2 4 Main Aux Output Switching 27 3 2 5 Quick Setting Toolbar in Live View Mode 28 3 3 Adjust Live View Settings 31 3 3 1 Live View General 31 3 3 2 Live View View 32 3 3 3 Live View View Alien 8 16 channel models 32 3 4 Channel Zero Encoding 33 3 5 User Logout ...

Page 7: ...acking Up Video Clips 87 7 6 Managing Backup Devices 89 8 Event Settings 92 8 1 Motion Detection 92 8 2 Setting Up Alarms 94 8 3 Detecting Video Loss 95 8 4 Detecting Video Tampering 97 8 5 Error Exception Reporting 99 8 6 Setting Alarm Response Actions 99 8 7 Triggering or Clearing Alarm Output Manually 101 9 Network Settings 103 9 1 General Settings 103 9 2 Configuring PPPoE Settings 103 9 3 Con...

Page 8: ...les 134 12 9 Restoring Default Settings 135 13 Upgrading the Firmware 136 13 1 Upgrading by Local Backup Device 136 13 2 Upgrading by FTP 136 14 Configuring Other Settings 138 14 1 Configuring General Settings 138 14 2 Configuring RS232 Serial Port 139 14 3 Configuring DST Settings 139 14 4 General More Settings 140 15 Managing User Accounts 141 15 1 Adding a User 141 15 2 Deleting a User 144 15 3...

Page 9: ...rol with the address from 1 254 and keyboard at the same time and the SHIFT button is not used Indicator turns orange a when the DVR is controlled by IR remote control with the address from 1 254 and keyboard at the same time and the SHIFT button is used as well b when the DVR is controlled by IR remote control with the address from 1 254 and the SHIFT button is used 3 Tx Rx Indicator blinks green...

Page 10: ...s TUV Access PTZ control interface 9WXYZ PREV Enter numeral 9 Enter letters WXYZ Multi camera display in live view In Playback mode or Menu Playback Tag playback interface this button can be used to delete the selected tag 0 A Enter numeral 0 Switch between input methods upper and lowercase alphabet symbols and numeric input In Playback mode this button can be used to add the default tag 5 SHIFT S...

Page 11: ...eceiver Receiver for IR remote 1 1 2 The front panel of the ALIEN678 Figure 1 1 Front Panel of ALIEN678 Table 1 1 Description of Front Panel No Name Function Description POWER Power indicator turns yellow when power switch on the rear panel is turned on STATUS Status indicator blinks red when data is being read from or written to HDD 1 TX RX TX RX indictor blinks yellow when network connection is ...

Page 12: ...ween different channels in All day Playback mode 4 EDIT Button Editing text fields When editing text fields it will also function as a Backspace button to delete the character in front of the cursor On checkbox fields pressing the EDIT button will tick the checkbox In Playback mode it can be used to generate video clips for backup 5 A Button Switching between input methods upper and lowercase alph...

Page 13: ...panel If there is no response after you press any button on the remote follow the procedure below to troubleshoot Steps 1 Go to Menu Configuration General More Settings by operating the mouse 2 Check and remember the device No The default No is 255 This device No is valid for all the IR remote controls 3 Press the DEV button on the remote control 4 Enter the device No from step 2 5 Press the ENTER...

Page 14: ...iew Show menu Menu Exit current menu to upper level menu Scrolling up Live view Previous screen Right click Menu Previous item Scroll Wheel Scrolling down Live view Next screen Right click Menu Next item 1 4 Input Method Description Figure 1 2 Soft Keyboard Description of the buttons on the soft keyboard Table 1 4 Description of the Soft Keyboard Icons Icons Description Icons Description English C...

Page 15: ...ut 6 Alarm In Out Connection for alarm input output 7 VGA DB15 connector for VGA output Display local video output and menu 8 AUDIO IN RCA connector for audio input 9 AUDIO OUT RCA connector for audio output 10 LAN Interface Connector for LAN Local Area Network 11 RS 485 Interface Connector for RS 485 devices Connect the D and D terminals to T and T of PTZ receiver respectively 12 12V 12VDC power ...

Page 16: ...rea Network 6 POWER Switch for turning on off the device 7 USB Interface Connects USB mouse or USB flash memory devices 8 HDMI HDMI video output 9 VGA DB15 connector for VGA output Display local video output and menu 10 AUDIO OUT RCA connector for audio output 11 RS 485 Interface Connector for RS 485 devices Connect the D and D terminals to T and T of PTZ receiver respectively 12 12V 12VDC power s...

Page 17: ...rea Network 6 POWER Switch for turning on off the device 7 USB Interface Connects USB mouse or USB flash memory devices 8 HDMI HDMI video output 9 VGA DB15 connector for VGA output Display local video output and menu 10 AUDIO OUT RCA connector for audio output 11 RS 485 Interface Connector for RS 485 devices Connect the D and D terminals to T and T of PTZ receiver respectively 12 12V 12VDC power s...

Page 18: ... alarm inputs x 4 and output alarm x 1 5 POWER Switch for turning on off the device 6 RS232 Connector for RS232 devices 7 VIDEO IN BNC connector for HDSI video inputs x 4 8 HDMI HDMI video output 9 USB Interface Connects USB mouse or USB flash memory devices 10 LAN Interface Connector for LAN Local Area Network 11 RS 485 Interface Connector for RS 485 devices Connect the D and D terminals to T and...

Page 19: ... off the device 5 RS232 Connector for RS232 devices 6 VIDEO IN BNC connector for HDSI video inputs x 8 7 HDMI HDMI video output 8 USB Interface Connects USB mouse or USB flash memory devices 9 LAN Interface Connector for LAN Local Area Network 10 RS 485 Interface Connector for RS 485 devices Connect the D and D terminals to T and T of PTZ receiver respectively 11 12V 12VDC power supply 12 Alarm In...

Page 20: ...ALIEN HERO INSTRUCTION MANUAL 20 Last Revised 16 10 2013 1 5 6 Pending new model ...

Page 21: ...er Supply UPS be used in conjunction with the device Press the POWER button on the front panel The Power indicator LED on the front panel should be green indicating the device is getting power Shutting down the device Steps To shut down the device Enter the Shutdown menu Menu Turn Off Figure 1 6 Shutdown Menu Click the Shutdown button Click the Yes button Turn off the power switch on the rear of t...

Page 22: ...an be cancelled and amendments made later Figure 2a Smart Setup Resolution Operating the Smart Setup The Smart Setup can walk you through some important settings on the device If you do not want to use the Smart Setup immediately click the Cancel button You can also choose to use the Smart Setup next time by leaving the Start Smart Setup when DVR starts checkbox checked Click Next button on the Sm...

Page 23: ... confirm the password in the given fields Click the Next button to enter the date and time settings window as shown in Figure 2d Figure 2d Date and Time Settings After the time settings click Next button which takes you back to the Network Setup window as shown in Figure 2e Figure 2e Network Configuration Click Next button after you configured the network parameters which takes you to the HDD Mana...

Page 24: ...se format the HDD click the Init button Initialisation removes all the data saved on the HDD Now click Next button to enter the Record Settings window as shown below Figure 2g Record Settings Click Copy to copy the settings to other channels as shown in Figure 2h Figure 2h Copy Record Settings ...

Page 25: ...ons provided The functions are listed below Single Screen showing only one screen on the monitor Multi screen showing multiple screens on the monitor simultaneously Auto switch the screen is auto switched to display single or multiple screens You must set the dwell time for each screen in the configuration menu before enabling Auto switch Menu Setup Live View General Dwell Time All day Playback pl...

Page 26: ... when right clicking mouse on this camera Name Description Menu Enter the main menu of the system by right clicking the mouse Single Screen Switch to the single full screen by choosing channel number from the dropdown list Multi screen Adjust the screen layout by choosing from the dropdown list Previous Screen Switch to the previous screen Next Screen Switch to the next screen Start Stop Auto swit...

Page 27: ...his feature will switch to the next set of displays Quick Set Set the Video Output mode to Standard Bright Gentle or Vivid Menu Output Mode Select the menu output mode from HDMI VGA Main CVBS or Auto Main Monitor Switch to the Main Output mode and the operation for the auxiliary output is disabled Note In the live view mode of the main output monitor the menu operation is not available while Aux o...

Page 28: ...ration More Settings to Auto or HDMI VGA and then restart the device to switch the main output back to HDMI VGA output 3 2 5 Quick Setting Toolbar in Live View Mode On the screen of each channel there is a quick setting toolbar which shows when you right click the mouse on the camera Figure 3 2 5a Quick Setting Toolbar Table 3 2 5b Description of Quick Setting Toolbar Icons Icons Description Icons...

Page 29: ...m the drop down menu according to different light conditions Four modes are selectable Standard in general lighting conditions default Indoor the image is relatively smoother Dim Light the image is smoother than the other three modes Outdoor the image is relatively clearer and sharper The degree of contrast and saturation is high Figure 3 2 5d Image Settings 3 Adjust the image parameters including...

Page 30: ... to Other Camera s 2 Select the camera s to be configured with the image settings You can also click the Analogue checkbox to select all cameras 3 Click the OK button to finish the Copy settings Note You can click the Restore button to restore the current image settings to default parameters ...

Page 31: ...ds to hold between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the selected video output Notes for standard models 1 When the VGA HDMI output interface is used as the main video output and the Audio Output for the VGA HDMI output interface is enabled the VGA HDMI audio and AUDIO OUT can be used for live view playback and two wa...

Page 32: ...ert the camera picture Otherwise set the required channel number ensuring no number is duplicated 4 Note that if you wish to swap channel numbers you will need to set them to X first 5 Click or to go to the previous or next page 6 Click the Apply button to save the setting 3 3 3 Live View View Setting Camera Order Alien 8 16 channel models 1 Select View Tab 2 Click a window to select it and then d...

Page 33: ...annel zero encoding is an option whereby a number of channels can be displayed within the confines of a single channel display without the overhead of a large network bandwidth Figure 3 4 Channel Zero Encoding Enter the Live View Settings interface Menu Setup Live View Select the Channel Zero Encoding tab Check the checkbox after Enable Channel Zero Encoding Configure the Frame Rate Max Bitrate Mo...

Page 34: ...live view mode and if you want to do any operations you will need to enter user name and password to log in again Enter the Turn Off menu Menu Turn Off Figure 3 5 Turn Off Click Logout Note After you have logged out the system menu operations on the screen are invalid A user name and password is required to login on the system ...

Page 35: ...Z camera Note All the parameters should be exactly the same as the PTZ camera parameters Example If the PTZ camera has a Baud Rate of 2400 Protocol PELCO D and Address or ID of 001 you should input these parameters in this menu Click Copy if you want to configure same settings to other PTZ cameras but change Ids as these must be unique Click Apply button to save the settings 4 2 Setting PTZ Preset...

Page 36: ...et Repeat the steps to save more presets If the number of the presets you want to save is more than 17 you can click on and choose the available numbers Figure 4 2 1b More Presets 4 2 2 Calling Presets Purpose This feature enables the camera to point to a specified position such as a door when an event takes place Call preset in the PTZ setting interface Steps Enter the PTZ Control interface using...

Page 37: ...ECIAL NOTE To initiate a Patrol Tour refer to the respective PTZ camera menu instructions In most cases Patrols are initiated using a Preset number Purpose Patrols can be set to move the PTZ to different preset points and have it stay there for a set duration before moving on to the next preset The preset point is the order number that is used for the corresponding preset number The presets can be...

Page 38: ...No determines the order at which the PTZ will follow while cycling through the patrol Duration refers to the time span it stays at the corresponding preset point Speed defines the speed at which the PTZ will move from one preset to the next Figure 4 2 3b Key point Configuration Click OK to save the key point to the patrol Repeat the above steps to add more key points You can also delete all the ke...

Page 39: ...ting interface Menu Video PTZ More Settings Select the patrol number and then click to call the patrol Click to stop it Figure 4 2 4a Calling Patrol Calling preset in live view mode Steps Press PTZ control on the front panel or on the remote or click PTZ Control icon on the quick setting toolbar to show the PTZ control toolbar Choose Patrol on the control bar Click the patrol you want to call Figu...

Page 40: ...Pattern Click and use your mouse to drag the image or click the eight directional buttons in the control box under the image to move the PTZ camera The movement of the PTZ is recorded as the pattern Click to save the pattern Repeat the above steps to save more patterns 4 2 6 Calling Patterns Purpose Follow the procedure to move the PTZ camera according to the predefined patterns Calling pattern in...

Page 41: ...r click PTZ Control icon on the quick setting toolbar Then choose Pattern on the control bar Double click the pattern number you want to call or you can select the pattern number and click to call the pattern 4 3 PTZ Control Toolbar In the Live View mode you can press the PTZ Control button on the front panel or on the remote control or choose the PTZ Control icon to enter the PTZ toolbar Figure 4...

Page 42: ... Icon Description Icon Description Direction button and the auto cycle button Zoom Focus Iris Zoom Focus Iris The speed of the PTZ movement Light on off Wiper on off 3D Zoom Lock Centrally Preset Patrol Pattern Home Menu Previous item Next item Start pattern patrol Stop the patrol or pattern movement Minimise windows Exit ...

Page 43: ...ves General Figure 5 1a Drives General Checking the storage mode in the Drives Menu Click Advanced to check the storage mode in the Drives menu If the HDD mode is Quota you can set the maximum record capacity and maximum picture capacity For detailed information see Chapter 10 Configuring Quota Mode If the HDD mode is Group you can set the HDD group number For detailed information see Chapter 5 Co...

Page 44: ...igurable Frame Rate Set the frame rate of recording HD 1080P max 12FPS Max Bitrate Mode Set the mode to General or Customise 32 3072 or 16384 for HD Max Bitrate Kbps Select or customise the maximum bit rate for recording Max Bitrate Range Recommended A recommended Max bitrate range is provided for reference 4 Configure the pre record post record time expired time redundant record this option is on...

Page 45: ...current main stream settings to other camera s click Copy to enter the Copy Camera interface Select the camera s and click OK to finish the copy settings Figure 5 2 Copy Camera Settings 6 On the Record settings interface click Apply to save the settings Note You can click the Restore button to restore the current main stream settings to the default parameters 5 3 Set encoding parameters for sub st...

Page 46: ...ALIEN HERO INSTRUCTION MANUAL 46 Last Revised 16 10 2013 to finish the copy settings Figure 5 3b Copy Camera Settings ...

Page 47: ...rd Schedule interface Menu Schedule Schedule Select Record Figure 5 4a Record Schedule Choose the camera you want to configure Select the check box after the Enable Schedule item There are two ways to set the recording schedule times Option 1 Using Edit function Click Edit In the display box you can choose the day s you want to set schedule To schedule an all day recording check the checkbox marke...

Page 48: ...he above steps to schedule recording capture for other days in the week If the schedule can also be set to other days click Copy Figure 5 4c Copy Schedule to Other Days Note The Holiday option is available when you enable holiday schedule in Holiday settings See Chapter 5 Configuring Holiday Record Figure 5 4d Holiday Settings Return to Schedule Click Apply in the Record Schedule interface to save...

Page 49: ... or Event type coloured boxes the cursor will change to a pen icon and you can then use this to draw a box for the required record type covering the required time interval When you release the mouse pen icon the red coloured box will change to the event or normal record type colour selected You can use the Copy option to copy the schedule settings to other cameras and click Apply in the Record Sch...

Page 50: ...surveillance centre and so on In this chapter you can follow the steps to schedule a recording which is triggered by motion detection Steps Enter the Motion Detection interface Menu Video Motion Figure 5 5a Motion Detection Configure Motion Detection Choose camera you want to configure Check the checkbox after Enable Motion Detection Drag and draw the area for motion detection by mouse If you want...

Page 51: ...save the settings Click OK to return to the previous menu Exit the Motion Detection menu Enter Schedule settings interface Menu Schedule Schedule Record Figure 5 5d Record Schedule Check the checkbox after the Enable Schedule item Click Edit Figure 5 5e Edit Schedule Motion Detection In the message box you can choose the day to which you want to set schedule Set the Type as Motion Normal BLUE ...

Page 52: ...ve and must not overlap each other Repeat the above steps for triggering recording capture for the whole week If the same time period applies for other days then just click Copy Click OK to return to upper level menu You can repeat steps to set schedule for other channels If the settings can also be used for other channels click Copy and then choose the channel that you want to copy Then click OK ...

Page 53: ...gered recordings Steps Enter the Alarm setting interface Menu Setup Alarm Figure 5 6a Alarm Settings Click Alarm Input Figure 5 6b Alarm Settings Alarm Input Select Alarm Input number and configure alarm parameters Choose N O normally open or N C normally closed for alarm type Check the checkbox for Setting Click Handling Figure 5 6c Alarm Handling ...

Page 54: ...Figure 5 6d Copy Alarm Input Enter Record Schedule setting interface Menu Schedule Schedule Click Record Schedule Check the checkbox after the Enable Schedule Figure 5 6e Record Schedule Click Edit Set the Type to Alarm In the display box you can choose the day that you want to set schedule To schedule an all day recording check the checkbox for All Day To setup other schedules leave the All Day c...

Page 55: ...d to manually cancel the recording The Instant recording has priority over scheduled recording Steps Enter the Instant settings interface Menu Instant Figure 5 7a Instant Record Enabling Instant Record Select Record on the left bar Click the status button before camera number to change to for each camera or click on Analogue status button to select all cameras Disable manual record Click the statu...

Page 56: ...bar Figure 5 8a Holiday Settings Enable Edit Holiday schedule Click to enter the Edit interface Figure 5 8b Edit Holiday Settings Check the checkbox after Enable Select Mode from the dropdown list There are three different modes for the date format to configure holiday schedule Set the start and end date Click Apply to save settings Click OK to exit the Edit interface Enter Record settings interfa...

Page 57: ...opy and choose the channel you want to apply the same settings 5 9 Configuring Redundant Recording Purpose Enabling redundant recording allows recorded files to be not only recorded on a hard drive but also duplicated on another hard drive for backup purposes in the event that a hard drive fails This is accomplished by setting up a redundant HDD that will effectively enhance the data safety and re...

Page 58: ...e settings Click OK to return to the previous menu Enter the Video setting interface Menu Video Encoding Select Record 5 10 Configuring HDD Group for Recording Purpose You can group the HDDs and save the recorded files in certain HDD groups Steps Enter HDD setting interface Menu Drives Figure 5 10a HDD General Figure 5 9c Encoding Record Select camera number a tick the Redundant Record box Click A...

Page 59: ...K to return to previous menu Repeat the above steps to configure more HDD groups Select the Channels for saving the recorded files and captured pictures in the required HDD group 5 11 File Protection Purpose You can lock the recorded files or set the HDD property to Read only to protect recorded files from being overwritten Protect files by locking the recorded files Steps Enter Playback setting i...

Page 60: ... unlock the file and the file is not protected Warning Unlocking a file that is outside the file retention period will immediately delete the file Only unlock if you do not require the file The following warning will be displayed Figure 5 11c Unlocking Attention Protect file by setting HDD property to Read only Note To edit HDD property you need to set the storage mode of the HDD to Group See Chap...

Page 61: ...you want to save files on the HDD change the property to R W Read Write If there is only one HDD and it is set to Read only the device will not record any files Only live viewing mode is available If you set the HDD to Read only when the device is saving files to it the file will be saved in the next R W HDD If there is only one HDD the recording will stop Figure 5 11e HDD General Editing ...

Page 62: ... minutes on this channel will be played back Figure 6 1a Instant Playback Interface All day Playback by channel Enter the All day Playback interface Mouse right click a channel in live view mode and select All day Playback from the menu as shown Figure 6 1b Right click Menu under Live View Front Panel Press PLAY button to play back recorded files of the channel in single screen live view mode Unde...

Page 63: ...annel and time selection menu displays by moving the mouse to the right of the playback interface Click the channel s if you want to switch playback to another channel or execute simultaneous playback of multiple channels as shown below Figure 6 1d All day Playback Interface with Channel List Record Options marked in colours Red There are Event Recorded file s for this day Blue There are Continuou...

Page 64: ...Hide Exit Process bar Video type bar Zoom In Zoom Out Note Playback progress bar Use the mouse to click any point of the progress bar or drag the progress bar to locate special frames About video type bar represents normal recording manual or schedule represents event recording motion alarm motion alarm motion alarm 6 2 Playing Back by Time Purpose Play back video files recorded in specified time ...

Page 65: ...to n Operation Button Operation Audio on Mute Start Stop clipping 30s forward 30s reverse Add default tag Add customised tag Tag management Speed down Pause reverse play Reverse play Single frame reverse play Pause play Play Single frame play Stop Speed up Video Search Video type bar Hide Exit Progress bar Note Playback progress bar Use the mouse to click any point on the progress bar or drag the ...

Page 66: ...rch button to enter the Search Result interface 6 3a Normal Video Search Choose a record file you want to play back If there is only one channel in the search result clicking button takes you to Full screen Playback interface of this channel If more than one channel is optional clicking button takes you to further steps Figure 6 3b Result of Normal Video Search Choose channels for simultaneous pla...

Page 67: ...s Playback Synchronous Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process Figure 6 3d 4 ch Synchronous Playback Interface The hidden list of recorded files displays by moving the mouse to the right of the playback interface Figure 6 3e 4 ch Synchronous Playback Interface with Video List Figure 6 3f Toolbar for Normal Playback ...

Page 68: ...he mouse to click any point of the progress bar or drag the progress bar to locate special frames About video type bar represents normal recording manual or schedule represents event recording motion alarm motion alarm motion alarm 6 4 Playing Back by Event Search Purpose Play back recorded files on one or several channels by restricting event type e g alarm input and motion detection Channel swit...

Page 69: ... Result interface Figure 6 4b Video Search by Motion Click button to enter the Playback interface Note Pre play and post play can be configured Click Details button to view detailed information about the recorded file e g start time end time file size etc Figure 6 4c Motion Details Interface Playback interface The toolbar in the bottom part of Playback interface can be used to control playing proc...

Page 70: ...4f Toolbar for Playback by Event Table 6 4g Detailed Explanation of Playback by event Toolbar Button Operation Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping 30s forward 30s reverse Add default tag Add customised tag Tag management Speed down Pause reverse play Reverse play Single frame reverse play Pause play Play Single frame play Stop Speed up Video Search ...

Page 71: ...information like people and location of a certain time point during playback You are also allowed to use video tag s to search for record files and position time point Playback start end time can be edited Before playing back by tag Enter Playback interface by selecting Menu Play Normal select channel and time and start playback Figure 6 5a Interface for Playback by Time Click button to add defaul...

Page 72: ...Keyword Input keyword if you choose Tag Keyword Figure 6 5c Video Search by Tag Set playback conditions and tag management Choose the tag name of the recorded file you want to play back it can be edited or deleted Pre play and post play time can be set according to actual needs Note Pre play time and post play time is added to the time point of the tag Figure 6 5d Result of Video Search by Tag Pla...

Page 73: ...e 6 5g Toolbar for Playback by Tag Table 6 5h Detailed Explanation of Playback by tag Toolbar Button Operation Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping 30s forward 30s reverse Add default tag Add customised tag Tag management Lower Speed Pause reverse play Reverse play Single frame reverse play Pause play Play Single frame play Stop Increase Speed Previo...

Page 74: ...og Purpose Play back record file s associated with channels after searching system logs Steps Enter Log Search interface Menu Tools Log Search Set search time and type and click Search button Choose a log with record file and click button to enter Playback interface Note If there is no record file for this time point in the log the message No result found will display Figure 6 6b Result of System ...

Page 75: ...click on the playback screen represents playback of one frame Selecting reverse playback of the recorded file Click button and until the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame It is also feasible to use the pause button in toolbar 6 8 Instant Detective Purpose In order to locate motion detection events easily and accurately in th...

Page 76: ...ysis area selection interface Figure 6 8b Right click Menu under Playback You can click button marked Full Screen to set the full screen as target search area After drawing area s click button to execute Instant Detective search in this area Note Multi area and full screen searching modes are supported See pictures below Figure 6 8c Instant Detective controls ...

Page 77: ...ar for Instant Detective Playback Table 6 8f Detailed Explanation of Instant Detective Toolbar Button Operation Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping 30s forward 30s reverse Add default tag Add customised tag Tag management Lower Speed Pause reverse play Reverse play Single frame reverse play Pause play Play Single frame play Stop Speed up Previous In...

Page 78: ...ed represents event recording motion alarm motion alarm motion alarm 6 9 Digital Zoom Steps Right click the mouse on a channel under playback and choose Digital Zoom to enter Digital Zoom interface Use the mouse to draw a red rectangle and the image within it will be enlarged up to 16 times Figure 6 9b Right click Menu in Playback The right click menu Note This menu differs slightly between one pl...

Page 79: ...6 10 2013 Table 6 9c Detailed Explanation of Right click Menu in Playback Button Function Return to Search interface Enter Digital Zoom interface Instant Detective search on a specified area Show hide control interface Return to Live View interface ...

Page 80: ...e message Max 24 hours are allowed for quick export will display The number of channels for synchronous export cannot exceed 4 Otherwise the message Max 4 channels are allowed for synchronous quick export will display Figure 7 1a Quick Export Interface Export Go to Export interface choose backup device and create folder name double click it and then click Export button to start exporting Note Here...

Page 81: ...recorded file s and player program Choose the recorded file in Export interface and click button to check it Note The Player player exe is exported automatically during record file export Figure 7 1d Checkup of Quick Export Result Using USB To exit Playback click on the small X located in the far right corner of the Playback panel ...

Page 82: ...interface Figure 7 2a Normal Video Search for Backup Select record files you want to backup Click button to play the recorded file if you want to check it Click the checkbox before starting the backup Note The size of the currently selected files is displayed in the lower left corner of the window Figure 7 2b Result of Normal Video Search for Backup Export Click Export button and start backup Note...

Page 83: ... by Normal Video Search using USB Writer Stay in the Exporting interface until all recorded files are exported and displaying Export finished Figure 7 2e Export Finished Check backup result Choose the recorded file in Export interface and click button to check it Note The Player player exe will be exported automatically during file export ...

Page 84: ...r 7 3 Backing up by Event Search Motion only Purpose Back up event related record files using USB devices USB flash drives USB HDDs USB writer and SATA writer dependent on model Quick Backup and Normal Backup are supported Steps Enter Export interface Menu Backup Event Select Motion from the dropdown list of Event Type NOTE Alarm Input Search is not supported Select the alarm input No and time Cli...

Page 85: ... interface with detailed information of all channels triggered by the Motion input Clicking Quick Export button will export record files of all channels triggered by the Motion input Figure 7 3b Result of Event Search Click Details button to view detailed information of the record file e g start time end time file size etc Note The size of the currently selected files is displayed in the lower lef...

Page 86: ...rom vendor You can also format USB flash drive or USB HDDs via the DVR Figure 7 3d Export by Event Using USB Flash Drive Stay in the Exporting interface until all record files are exported with message Export finished displayed Figure 7 3e Export Finished Check backup result Note The Player player exe will be exported automatically during record file export Figure 7 3f Checkup of Event Export Resu...

Page 87: ...ng record file s Quit Playback interface after finishing clipping and you will then be prompted to save the clips Note A maximum of 30 clips can be selected for each channel Figure 7 4a Interface for Playback by Time Click Yes to save video clips and enter Export interface or click No to quit and do not save video clips Figure 7 4b Video Clip Saving Export Click Export button and start backup Note...

Page 88: ...Stay in the Exporting interface until all recorded files are exported with message Export finished displayed Figure 7 4d Export Finished Check backup result Note The program Player exe will be exported automatically during record file export Figure 7 4e Checkup of Video Clip Export Results using USB Flash Drive ...

Page 89: ...p Select record files you want to back up Click Export button to enter Export interface Note At least one record file shall be selected Figure 7 6b Result of Normal Video Search for Backup Backup device management Click New Folder button if you want to create a new folder on the backup device Select a recorded file or folder on the backup device and click button if you want to delete it Select a r...

Page 90: ...ers and DVD R W dependent on model Enter Search Result interface of record files Menu Backup Normal Set search condition and click Search button to enter Search Result interface Note At least one channel shall be selected Figure 7 6d Normal Video Search for Backup Select record files you want to back up Click Export button to enter Export interface Note At least one record file shall be selected ...

Page 91: ...agement Click Erase button if you want to erase the files from a re writable CD DVD Note There must be a re writable CD DVD when you undertake this operation If the inserted USB writer or SATA writer is not recognised Click the Refresh button Reconnect device Check for compatibility from vendor Figure 7 6f USB Writer Management ...

Page 92: ...se a camera you want to set up motion detection Menu Video Motion Figure 8 1a Motion Detection Setup Interface Set up detection area and sensitivity Tick Enable Motion Detection use the mouse to draw detection area s and drag the sensitivity bar to set sensitivity Click Handling button and set alarm response actions Figure 8 1b Set Detection Area and Sensitivity Click Trigger Channel tab and selec...

Page 93: ...hedule for Motion Detection Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter 8 6 Repeat the above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the motion detection settings of the channel If you want to set up motion detection for another chann...

Page 94: ...its alarm response actions Figure 8 2b Alarm Input Setup Interface Select Trigger Channel tab and select one or more channels which will start to record capture or become full screen monitoring when an external alarm is input Select Arming Schedule tab to set the channel s arming schedule Choose one day of a week and up to eight time periods can be set within each day Note Time periods must be con...

Page 95: ...age One alarm input can trigger presets patrols or patterns for more than one channel However presets patrols and patterns are exclusive Figure 8 2d Set PTZ Linking of Alarm Input If you want to set handling method of another alarm input repeat the above steps or just copy the above settings to it 8 3 Detecting Video Loss Purpose Detect video loss of a channel and take alarm response action s Step...

Page 96: ...and click Handling button to set up handling method of video loss Figure 8 3b Set Handling Method of Video Loss 1 Set up arming schedule of the channel Select Arming Schedule tab to set the channel s arming schedule Select the day of a week and up to eight time periods can be set within each day Note Time periods must be consecutive and must not overlap Figure 8 3c Set Arming Schedule for Video Lo...

Page 97: ... OK button to complete the video loss settings for the channel If you want to set up the video loss handling method for another channel repeat the above steps or just copy the above settings to it Figure 8 3d Copy Settings for Video Loss 8 4 Detecting Video Tampering Purpose Trigger alarm when the lens is covered and take alarm response action s Steps Enter Tamper proof in Video Menu and select a ...

Page 98: ... Schedule tab to set the channel s arming schedule Choose a day of the week and up to eight time periods can be set within each day Note Time periods must be consecutive and must not overlap Figure 8 4c Set Arming Schedule for Video Tampering Select Handling tab to set up alarm response actions for video tampering alarm please refer to Chapter 8 6 Repeat the above steps to set up arming schedule f...

Page 99: ...ect user ID or password Input Output Video Standard Mismatch I O video standards do not match Record Exception No space for saving recorded files or captured images Steps Enter Exceptions interface in Setup Menu and setup various exceptions Menu Setup Exceptions Please refer to Chapter 8 6 for detailed alarm response actions Figure 8 5 Exceptions Setup Interface 8 6 Setting Alarm Response Actions ...

Page 100: ... Sends an exception or alarm signal to remote alarm host when an event occurs The alarm host refers to the PC installed with Remote Client Note The alarm signal will be transmitted automatically at detection mode when remote alarm host is configured Please refer to Chapter 9 for details of alarm host configuration Send Email Send an email with alarm information to a user or users when an alarm is ...

Page 101: ...nel Figure 8 6c Copy Settings for Alarm Output 8 7 Triggering or Clearing Alarm Output Manually Purpose Sensor alarm can be triggered or cleared manually If Manually Clear is selected in the dropdown list of dwell time for an alarm output the alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related ope...

Page 102: ...ALIEN HERO INSTRUCTION MANUAL 102 Last Revised 16 10 2013 Figure 8 7a Clear or Trigger Alarm Output Manually ...

Page 103: ... IPv4 Gateway MTU and DNS Server If the DHCP server is available you can click the DHCP checkbox to automatically obtain an IP address and other network settings from that server Note The valid value range of MTU is 500 1500 After having configured the general settings click the Apply button to save the settings 9 2 Configuring PPPoE Settings NOTE PPPoE is not generally used in the UK and therefor...

Page 104: ...guring DDNS The Alien Hero models incorporate an independent Dynamic DNS updater service to resolve the router IP address when the router is not allocated a static IP address This service is called IPPOSTCODE and is now available for the ALIEN654 ALIEN658 ALIEN666 ALIEN674 and ALIEN678 Further information about other models will be advised when available Note Standard Hero models require firmware ...

Page 105: ... Type field 4 Leave the password field blank This is entered in Step 3 5 Enter a valid email address into the email field you will receive an email 6 Click Apply The DVR should connect to ippostcode com requesting a new DNS record for itself the server should respond with Record Created and send you an email containing a password Figure 9 3b DDNS Settings Interface Step 3 Enter your Alien DDNS Pas...

Page 106: ... wide open for public access 2 Don t lose the new password there is no backdoor otherwise the DVR will be coming back to us for engineer reset DynDNS Enter Server Address for DynDNS e g members dyndns org In the Device Domain Name text field enter the domain obtained from the DynDNS website Enter the User Name and Password registered in the DynDNS website Figure 9 3c DynDNS Settings Interface Pean...

Page 107: ...pose A Network Time Protocol NTP Server can be configured on your DVR to ensure the system date time in the DVR matches the NTP server date and time Steps Enter the Network Settings interface Menu Setup Network NTP Select the NTP tab to enter the NTP Settings interface Figure 9 4a NTP Settings Interface Check the Enable NTP checkbox to enable this feature Configure the following NTP settings Inter...

Page 108: ... synchronisation 9 5 Configuring SNMP Purpose You can use the SNMP protocol to get device status and parameter related information Steps Enter the Network Settings interface Menu Setup Network SNMP Select the SNMP tab to enter the SNMP Settings interface Figure 9 5a SNMP Settings Interface Check the SNMP checkbox to enable this feature Configure the SNMP settings Figure 9 5b Configure SNMP Setting...

Page 109: ...nabled in most current routers Steps 1 Enter the Network Settings interface Menu Setup Network 2 Select the UPnP tab to enter the UPnP interface Figure 9 6a UPnP Settings Interface 3 Check checkbox to enable UPnP 4 Set the Mapping Type to Auto or Manual When you select Auto the mapping ports can be automatically assigned by the router When you select Manual you can edit the mapping ports required ...

Page 110: ...umber of cameras on the network A multicast address spans the Class D IP range of 224 0 0 0 to 239 255 255 255 It is recommended to use the IP address ranging from 239 252 0 0 to 239 255 255 255 Steps Enter the Network Settings interface Menu Setup Network Select the More Settings tab to enter the More Settings interface Set Multicast IP When adding a device to the client software the multicast ad...

Page 111: ...hange it within the following ranges 554 or 1024 65535 Click the Apply button to save and exit the menu 9 10 Configuring Server and HTTP Ports Purpose You can change the server and HTTP ports in the Network Settings menu The default server port is 8000 and the default HTTP port is 80 Steps Enter the Network Settings interface Menu Setup Network More Settings Select the More Settings tab to enter t...

Page 112: ...ection event is detected Before configuring the Email settings the device must be connected to a local area network LAN that maintains an SMTP mail server The network must also be connected to either an intranet or the Internet depending on the location of the Email accounts to which you want to send notification Steps Enter the Network Settings interface Menu Setup Network Set the IPv4 Address IP...

Page 113: ...rt The SMTP port The default TCP IP port used for SMTP is 25 Enable SSL optional Click the checkbox to enable SSL if required by the SMTP server Sender The name of sender Sender s Address The Email address of sender Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of user to be notified Receiver s Address The Email address of user to be notified Enable Att...

Page 114: ...ls Net Detect Traffic Figure 9 12a Network Traffic Interface You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second 9 13 Testing Network Delay and Packet Loss Purpose You can obtain network connecting status of device through the network detection function including network delay packet loss etc Steps Enter the Network Traffic int...

Page 115: ...etwork Packet Purpose By connecting the device to a network the captured network data packet can be exported to a USB flash drive and other local backup devices Steps Enter the Network Traffic interface Menu Tools Net Detect Network Detection Click the Network Detection tab to enter the Network Detection interface Select the backup device from the dropdown list in Device Name Note Click the Refres...

Page 116: ...Checking Network Statistics Purpose You can check the network status to obtain the real time information of the device Steps Enter the HDD Information interface Menu Tools Net Detect Network Stat Click the Network Stat tab to enter the Network Statistics menu Figure 9 15a Network Stats Interface View the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback and bandwidt...

Page 117: ... be used with your device Steps Enter the HDD Information interface Menu Drives General Figure 10 1a HDD Information Interface Select HDD to be initialised Click the Init button Figure 10 1b Confirm Initialisation Select the OK button to start initialisation Figure 10 1c Start Initialisation After the HDD has been initialised the status of the HDD will change from Uninitialised to Normal ...

Page 118: ...ll erase all data on it 10 2 Managing Network HDD Purpose You can add the allocated NAS or IP SAN disk to DVR and use it as a network HDD Steps Enter the HDD Information interface Menu Drives General Figure 10 2a HDD Information Interface Click the Add button to enter the Add NetHDD interface Figure 10 2b Adding NetHDD Interface ...

Page 119: ...re 10 2c1 Add NAS Disk Add IP SAN Enter the NetHDD IP address in the text field Click the Search button on the available IP SAN disks Select the IP SAN disk from the list shown below Click the OK button to add the selected IP SAN disk Note Only one IP SAN disk can be added Figure 10 2c2 Add IP SAN Disk After having successfully added the NAS or IP SAN disk return to the HDD Information menu The ad...

Page 120: ...s Enter the Storage Mode interface Menu Drives Advanced Set the Mode to Group as shown below Figure 10 3a Storage Mode Interface Click the Apply button and the following Attention box will display Figure 10 3b Attention for Reboot Click the Yes button to reboot the device to activate the changes After reboot of device enter the HDD Information interface Menu Drives General Select HDD from the list...

Page 121: ...y please set the storage mode to Group refer to Chapter 10 3 Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both on the redundancy HDD and the R W HDD simultaneously so as to ensure high security and reliability of v...

Page 122: ...Quota Mode Purpose Each camera can be configured with allocated quota for the storage of recorded files Steps Enter the Storage Mode interface Menu HDD Advanced Set the Mode to Quota Note The device must be rebooted to enable the changes to take effect Figure 10 5a Storage Mode Settings Interface Select a camera that you want to configure for quota Enter the storage capacity in the text fields Max...

Page 123: ...k the status of the installed HDDs on the DVR so as to take an immediate check in case of HDD failure Checking HDD Status in HDD Information Interface Steps Enter the HDD Information interface Menu Drives General Check the status of each HDD which is displayed on the list Figure 10 6a View HDD Status 1 Note If the status of the HDD is Normal or Sleeping it is working normally If the status is Unin...

Page 124: ... you can select the checkbox before the Use the disk when failed item Figure 10 7a S M A R T Settings Interface 10 8 Detecting Bad Sector Note This function is dependent on the model of DVR Purpose The bad sectors of a HDD may cause the system to slow down when reading or writing data You can detect the bad sectors of the HDD and thus to take immediate measures to repair it Steps 1 Enter the Bad S...

Page 125: ...down list Click the checkbox s below to select the HDD error alarm type s as shown below Note The alarm type can be selected from Audio Warning Notify Surveillance Center Send Email and Trigger Alarm Output Please refer to Chapter 8 Setting Alarm Response Actions Figure 10 9a Configure HDD Error Alarm When the Trigger Alarm Output is selected you can also select the alarm output to be triggered fr...

Page 126: ...Edit the Camera Name in the text field Configure the Display Name Display Date and Display Week by clicking the checkbox Select the Date Format Time Format and Display Mode Figure 11 1a OSD Configuration Interface You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position Copy Camera Settings If you want to copy the OSD settings of the current camera to...

Page 127: ...to configure the four sided privacy mask zones that cannot be viewed by the operator Steps Enter the Privacy Mask Settings interface Menu Video Privacy Mask Select the camera to set privacy mask Click the checkbox of Enable Privacy Mask to enable this feature Figure 11 2a Privacy Mask Settings Interface Use the mouse to draw a zone on the window The zones will be marked with different frame colour...

Page 128: ...age Settings interface Menu Video Image Figure 11 3a Image Settings Interface Select the camera to set image parameters Select the mode from the dropdown list in Mode Four modes are selectable Standard Indoor Dim Light and Outdoor When the mode is selected for customising you can adjust the video parameters including Brightness Contrast Saturation Hue Sharpness and De Noising Adjust the image para...

Page 129: ... the value of the brightness contrast saturation and hue to 0 255 the sharpness to 0 15 and the denoising level to 0 5 Figure 11 3b Configure Customised Image Settings You can click the Copy button to copy the image settings of the current camera to other cameras Please refer to Chapter 11 1 Configuring OSD Settings Click the Apply button to save the settings ...

Page 130: ...tab to enter the Device Information menu to view the device name model serial number firmware version and encoding version Figure 12 1a Device Information Interface 12 2 Viewing Camera Information Steps Enter the System Information interface Menu Tools System Info Camera Click the Camera tab to enter the Camera Information menu to view the status of each camera as shown in Figure 12 2a Figure 12 2...

Page 131: ... tab to enter the Record Information menu to view the recording status and encoding parameters of each camera Figure 12 3a Record Information Interface 12 4 Viewing Alarm Information Steps Enter the System Information interface Menu Tools System Info Alarm Click the Alarm tab to enter the Alarm Information menu to view the alarm information Figure 12 4a Alarm Information Interface ...

Page 132: ...ick the Network tab to enter the Network Information menu to view the network information Figure 12 5a Network Information Interface 12 6 Viewing HDD Information Steps Enter the System Information interface Menu Tools System Info HDD Click the HDD tab to enter the HDD Information menu to view the HDD status free space property etc Figure 12 6a HDD Information Interface ...

Page 133: ...a Log Search Interface Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type Click the Search button to start searching log files The matched log files will be displayed on the list shown below Note Up to 2000 log files can be displayed each time Figure 12 7b Log Search Results You can click the button of each log or double click it to view...

Page 134: ...on to format the backup device before exporting log files Note Please connect the backup device to the DVR before operating log export The log files exported to the backup device are named by exporting time e g 20110514124841logback txt yyyymmddhhmmss 12 8 Importing Exporting Configuration Files Purpose The configuration files of the device can be exported to local device for backup and the config...

Page 135: ...ss is completed you must reboot the device Note After having finished the import of configuration files the device will reboot automatically 12 9 Restoring Default Settings Steps Enter the Default interface Menu Tools Default Figure 12 9a Restore Factory Default Click the OK button to restore the default settings Note Except for network parameters including IP address subnet mask gateway MTU NIC w...

Page 136: ...rade interface Menu Tools Upgrade Local Upgrade Click the Local Upgrade tab to enter the local upgrade menu Figure 13 1a Local Upgrade Interface Select the update file from the backup device Click the Upgrade button to start upgrading After the upgrading is complete reboot the device to activate the new firmware 13 2 Upgrading by FTP Before you start Configure PC running FTP server and DVR on the ...

Page 137: ...137 Last Revised 16 10 2013 Figure 13 2a FTP Upgrade Interface Enter the FTP Server Address in the text field Click the Upgrade button to start upgrading After the upgrading is complete reboot the device to activate the new firmware ...

Page 138: ...language used is English CVBS Output Standard Select the CVBS output standard i e NTSC or PAL PAL is used in the UK VGA Resolution Select the VGA HDMI output resolution which must be the same as the resolution of the monitor screen Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the mous...

Page 139: ...rolled remotely by the PC through the network and the protocol of the serial device Steps Enter the RS232 Settings interface Menu Setup RS 232 Figure 14 1 RS 232 Settings Interface Configure RS232 parameters including baud rate data bit stop bit parity flow control and usage Click the Apply button to save the settings 14 3 Configuring DST Settings Daylight Saving Time changes Steps Enter the Gener...

Page 140: ... output mode to Standard Bright Gentle or Vivid CVBS Output Brightness Adjust the video output brightness Operation Timeout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Menu Output Mode You can select from Auto HDMI VGA or Main CVBS Note When you se...

Page 141: ...strator user name is admin and the password is 12345 The Administrator has the permission to add and delete users and configure user parameters 15 1 Adding a User Steps Enter the User Management interface Menu Setup User User Management Figure 15 1a User Management Interface Click the Add button to enter the Add User interface Figure 15 1b Add User Menu ...

Page 142: ... Search in Local Configuration Remote Log Search in Remote Configuration but only has local remote playback in the Camera Configuration User s MAC Address The MAC address of the remote PC which logs onto the device If it is configured and enabled it only allows the remote user with this MAC address to access the device Click the OK button to save the settings and go back to the User Management int...

Page 143: ... signal Two Way Audio Operating two way audio between remote client and DVR Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling the alarm output Remote Advanced Operation Remotely operating HDD management initialising HDD setting HDD property upgrading system firmware clearing I O alarm output Remote Shutdown Reboot Remotely shutting down or...

Page 144: ...eting a User Steps Enter the User Management interface Menu Setup User Select the user to be deleted from the list as shown below Figure 15 2a Delete a User Click the icon to delete the selected user 15 3 Editing a User Steps Enter the User Management interface Menu Setup User Select the user to be edited from the list as shown below Figure 15 3a Edit a User ...

Page 145: ...to save the settings and exit the menu 15 4 Changing Password of Admin Purpose The password of the admin user account can be changed in the User Management menu Steps Enter the User Management interface Menu Setup User Change Password Click the Change Password tab to enter the Change Password menu as shown below Figure 15 4a Change Password Enter the old password new password and confirm password ...

Page 146: ...6 Last Revised 16 10 2013 15 5 Logging off Shutting down Rebooting DVR Figure 15 5a Turn Off Menu Figure 15 5b Main Menu Enter the Shutdown option Menu Turn Off Click Logout to log out Shutdown to shutdown DVR or Reboot to reboot DVR ...

Page 147: ...nect to the ADSL transceiver modem over Ethernet and in plain Metro Ethernet networks DDNS Dynamic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or othe...

Page 148: ...R PTZ menu matches the settings in the PTZ camera Why is there no video recorded after setting the motion detection If there is no recorded video after setting the motion detection please check The record schedule is setup correctly by following the steps listed in Configuring Record The motion detection area is not configured correctly See Configuring Motion Detection The correct channels are not...

Page 149: ...HDD 500Gb HDD 1 0Tb HDD 2 0Tb HDD 3 0Tb HDD 4 0Tb 25 2dy 14hr 5dy 3hr 10dy 7hr 15dy 11hr 20dy 14hr 12 5dy 3hr 10dy 7hr 20dy 14hr 30dy 22hr 41dy 5hr 6 10dy 7hr 20dy 14hr 41dy 5hr 61dy 20hr 82dy 10hr 4 13dy 16hr 27dy 11hr 54dy 23hr 82dy 10hr 109dy 22hr 2 27dy 11hr 54dy 23hr 109dy 22hr 164dy 21hr 219dy 20hr 1 54dy 23hr 82dy 10hr 164dy 21hr 247dy 8hr 329dy 18hr 4CIF mode Frame Rate HDD 500Gb HDD 1 0Tb...

Page 150: ...Tb HDD 2 0Tb HDD 3 0Tb HDD 4 0Tb 25 5dy 3hr 10dy 7hr 20dy 14hr 30dy 21hr 41dy 4hr 12 10dy 7hr 20dy 14hr 41dy 5hr 61dy 19hr 82dy 10hr 6 20dy 14hr 41dy 5hr 82dy 10hr 123dy 15hr 164dy 20hr 4 27dy 11hr 54dy 23hr 109dy 22hr 164dy 21hr 219dy 20hr 2 54dy 23hr 109dy 22hr 219dy 20hr 329dy 18hr 439dy 16hr 1 82dy 10hr 164dy 21hr 329dy 18hr 494dy 15hr 659dy 12hr 4CIF mode Frame Rate HDD 500Gb HDD 1 0Tb HDD 2 ...

Page 151: ...HDD 2 0Tb HDD 3 0Tb HDD 4 0Tb 25 10dy 7hr 20dy 14hr 41dy 5hr 61dy 19hr 82dy 10hr 12 20dy 14hr 41dy 5hr 82dy 10hr 123dy 15hr 164dy 21hr 6 41dy 5hr 82dy 10hr 164dy 21hr 247dy 7hr 329dy 18hr 4 54dy 23hr 109dy 22hr 219dy 20hr 329dy 18hr 439dy 17hr 2 109dy 22hr 219dy 20hr 439dy 17hr 659dy 13hr 879dy 10hr 1 219dy 20hr 439dy 17hr 879dy 10hr 1319dy 3hr 1758dy 20hr 4CIF mode Frame Rate HDD 500Gb HDD 1 0Tb ...

Page 152: ...ALIEN HERO INSTRUCTION MANUAL 152 Last Revised 16 10 2013 18 4 Record Timings for 16 channels unit NYA ...

Page 153: ...329dy 18hr 494dy 15hr 659dy 12hr 4CIF mode Frame Rate HDD 500Gb HDD 1 0Tb HDD 2 0Tb HDD 3 0Tb HDD 4 0Tb 25 2dy 14hr 5dy 3hr 10dy 7hr 15dy 10hr 20dy 14hr 12 5dy 3hr 10dy 7hr 20dy 14hr 30dy 21hr 41dy 5hr 6 10dy 7hr 20dy 14hr 41dy 5hr 61dy 19hr 82dy 10hr 4 20dy 14hr 27dy 11hr 54dy 23hr 82dy 10hr 109dy 22hr 2 27dy 11hr 54dy 23hr 109dy 22hr 164dy 21hr 219dy 20hr 1 54dy 23hr 82dy 10hr 164dy 21hr 247dy 7...

Page 154: ... 879dy 10hr 1319dy 3hr 1758dy 20hr 4CIF mode Frame Rate HDD 500Gb HDD 1 0Tb HDD 2 0Tb HDD 3 0Tb HDD 4 0Tb 25 5dy 4hr 10dy 7hr 20dy 14hr 30dy 21hr 41dy 5hr 12 10dy 7hr 20dy 14hr 41dy 5hr 64dy 19hr 82dy 10hr 6 20dy 15hr 41dy 5hr 82dy 10hr 123dy 15hr 164dy 21hr 4 27dy 12hr 54dy 23hr 109dy 22hr 164dy 21hr 219dy 20hr 2 54dy 23hr 109dy 22hr 219dy 20hr 329dy 18hr 439dy 17hr 1 109dy 22hr 219dy 20hr 439dy ...

Page 155: ...5 Last Revised 16 10 2013 19 Frame Rate Settings for Alien Hero Frame Rate Setting Frame Rate MAINSTREAM CIF 25 MAINSTREAM 2CIF 25 MAINSTREAM 4CIF 25 SUBSTREAM QCIF YES SUBSTREAM MAX FRAMES 25 SUBSTREAM CIF YES SUBSTREAM MAX FRAMES 25 ...

Page 156: ...IF QCIF Frame Rate Max 25 fps in PAL Dual Stream Mainstream Substream Synchronous Playback 16 channels 8 channels 4 channels SATA Interfaces 2 x SATA Hard Drive 1 x SATA Hard Drive Hard Drive Capacity 8Tb 4Tb Network Interfaces RJ45 10M 100M USB Interface 2 x USB2 Interfaces Serial Interfaces 1 x RS485 1 x RS232 Alarm Inputs 16 x channels 8 channels 4 channels Alarm Outputs 16 x channels 8 channel...

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