Alcorn Mcbride V+ series, User Manual

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Welcome 1-3
W
el
com
e
Technical Support
You can obtain information about specifying, installing, configuring, and
programming your Alcorn McBride Show Control product from three sources:

This
Show Control User’s Guide

Online Help

Alcorn McBride Technical Support
Both the
Show Control User’s Guide
and the Online Help assume that you are
familiar with basic Microsoft Windows techniques.
Using This Guide
This guide presents the best way to accomplish tasks found in common (and
uncommon) show control situations. Basic functionality is discussed in detail
in the
WinScript User’s Guide
, and more interesting and complex show
situations are discussed in the Application Notes . Finally, specific hardware
information for your Show Controller may be found in the Hardware
References
.
Online Help
The Show Control Basics Tutorial ,
WinScript User’s Guide
, and Show
Control Event References
make up the WinScript Online Help system. All
configuration and setup screens in WinScript have context-sensitive help buttons
that provide functional information on demand. You can also access the help
system from the pull-down menus, or by pressing the F1 key.
Additionally, there are hundreds of answers to frequently asked questions in our
knowledge base, at http://www.alcorn.com/kb
Contacting Technical Support
Several support options are available during the business day, around the clock,
and on weekends:
For… Contact… When?…
E-Mail Support
support@alcorn.com Any Time
Knowledge Base http://www.alcorn.com/kb Any Time
Software/Firmware
Updates
http://www.alcorn.com/support Any Time
Telephone Support
(407) 296-5800 M-F 9am–6pm (EST)
Fax Support (407) 296-5801 M-F 9am-6pm (EST)