Rainbow Office - User Guide
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3.9.
Archiver
Rainbow Office Archiver makes archiving important communications data simple and
convenient through the seamless integration of SFTP or Dropbox cloud storage with your
Rainbow Office service.
With Rainbow Office Archiver, you can securely save your messages and recorded calls
automatically and easily search the stored data at any time from within your Dropbox account
to quickly retrieve the records you want.
3.9.1.
Configuring Rainbow Office Archiver
To configure the Rainbow Office Archiver, follow these steps:
1.
Select the
More
tab
2.
Select
Apps and Resources
3.
Click
Archiver
4.
The Accounts tab displays the connection status of your accounts. Click
Connect
and enter the credentials to connect Rainbow Office to your Dropbox, SFTP, Google
Drive, or Box account
5.
Click
Sync Options
6.
You can enable or disable data backup from Rainbow Office to Dropbox, SFTP,
Google Drive, or Box by selecting
Turn On Backup
. Rainbow Office Archiver will run
the job on an hourly basis and archive to Dropbox, SFTP, Google Drive, or Box your
extensions’ ca
ll recordings generated within the hour before last Archiver job run
7.
Select the types of
Data to backup
. By default, Call Recordings are backed up for
admins and users. Users can select for their own extensions whether to backup Call
Recordings, Voice Mails, and/or Fax