4 9
SECTION 20
WARRANTY STATEMENT
Adam (hereinafter referred to as the company) will, at its option, repair or replace free
of charge any product or part thereof which is shown to the satisfaction of the
company to be defective due to faulty materials or workmanship within 12 months
from the date of purchase, subject to the conditions set out below:
1.
Gas fire installation and commissioning must be carried out by a GAS SAFE
registered engineer that has a valid and relevant qualification to work on such
appliances in accordance with the installation instructions supplied with the product.
2.
Your receipt will act as both proof of purchase and a guarantee validation
document.
3.
A valid and correctly completed installers Commissioning Declaration form (as
supplied on the back page) relating to the installation of the product must be
presented to the company in respect of any claim under this guarantee.
4.
A CP1 form must be completed on commissioning the appliance and registered
with GAS SAFE installer.
5.
The product must only be operated in accordance with the user instruction
book.
6.
The installation must be in accordance with the installation instructions and
comply with all current legislation and building regulations.
•
The fire controls are getting too hot
•
Excessive sooting is forming on the fuel bed
•
Poor flame picture
•
Remote controls are not working
These symptoms tend to be chimney/flue or installation related and as such mostly are
not covered by your warranty and are mostly dealt with in the installation instructions,
DO NOT USE YOUR APPLIANCE and in the first instance contact your installer to
investigate these further, to establish their cause before contacting Adam Fires.
CONTACTING ADAM FIRES FOR WARRANTY SERVICE OR TO PURCHASE SPARE PARTS
In the event of a service or parts claim please note that some parts such as ceramics,
batteries, trims and fronts etc are categorized as “user serviceable parts’ and are not
covered by a service visit.
Please ensure you have the following information at hand when you contact Adam
Fires;
•
The full serial number which is located on the data badge of the appliance
•
Your receipt of purchase showing the date and where purchased from
•
Your installers details
You can contact a representative for Adam in the UK by phone to obtain advice on
08448 809 301
SECTION 21
Summary of Contents for Eco4
Page 42: ...4 2 S E C T I O N 1 9 LIST OF SPARES Eco4 Manual Control ...
Page 43: ...4 3 S E C T I O N 1 9 Eco4 Slide Control ...
Page 44: ...4 4 S E C T I O N 1 9 Eco4 Remote Control 1C 2C 4C 5C 3C 6C ...
Page 45: ...4 5 S E C T I O N 1 9 Eco4 Ceramics ...
Page 46: ...4 2 4 6 S E C T I O N 1 9 Eco4 Ceramics A22 A23 ...
