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Verifying the condition of the storage devices

As POST determines the system configuration, it tests for the presence
of each mass storage device installed in the system. As each device is
checked, its activity indicator should turn on green briefly. Check the
activity indicators for the hard drive(s), DVD-ROM drive, floppy drive,
and any other 5.25-inch device you may have installed.

If any of these indicators fail to light up, refer to related problems
listed in the

“Specific problems and corrective actions” section

.

Confirming loading of the operating system

Once the system boots up, the operating system prompt appears on
the screen. The prompt varies according to the operating system. If
the operating system prompt does not appear, see "No characters
appear the display monitor" on page 109.

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Summary of Contents for Altos G540 Series

Page 1: ...Acer Altos G540 Series User s Guide ...

Page 2: ...ided below The serial number and model number are recorded on the label affixed to the unit All correspondence concerning the unit should include these information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Model...

Page 3: ...he instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice...

Page 4: ...uding interference that may cause undesired operation Notice Canadian users This Class A digital apparatus meets all requirements of the Canadian nterference Causing Equipment Regulations Laser compliance statement The CD ROM drive in this server is a laser product The CD ROM drive s classification label shown below is located on the drive CLASS 1 LASER PRODUCT CAUTION INVISIBLE LASER RADIATION WH...

Page 5: ... built in installation unless proper ventilation is provided 6 This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company 7 Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord 8 If an extension cord is used with this pro...

Page 6: ...roduct has been dropped or the chassis has been damaged f If the product exhibits a distinct change in performance indicating a need for service 12 Replace the battery with the same type as the product s battery we recommend Use of another battery may present a risk of fire or explosion Refer battery replacement to a qualified service technician 13 Warning Batteries may explode if not handled prop...

Page 7: ...1 Hot plug HDD LED indicator 22 LAN port LED indicators 22 Power supply module LED indicators 23 2 System setup 25 Setting up the system 27 Pre installation requirements 27 Connecting peripherals 28 Turning on the system 29 Power on problems 30 Configuring the system OS 31 Rack mount configuration 32 Turning off the system 33 3 System upgrade 35 Installation precautions 37 ESD precautions 37 Pre i...

Page 8: ...tem BIOS 69 BIOS overview 71 Entering BIOS setup 72 BIOS setup primary menus 72 BIOS setup navigation keys 73 Main menu 74 Advanced menu 75 Advanced Processor Options 76 Memory Configuration 78 Advanced Chipset Control 79 PCI Configuration 80 I O Device Configuration 81 IDE Configuration 83 Floppy Configuration 85 Boot Configuration 86 DMI Event Logging 87 Security menu 89 Setting a system passwor...

Page 9: ...1 Server management overview 113 RAID configuration utilities 114 Onboard SATA RAID Configuration Utility 114 LSI 1068 SAS Configuration Utility 116 LSI MegaRAID SAS RAID Configuration Utility 117 Appendix B Rack mount configuration 119 Rack installation information 121 Rack installation precautions 121 Rack mount kit 122 Vertical mounting hole pattern 124 Rack installation procedures 125 Preparin...

Page 10: ...x ...

Page 11: ...1 System tour ...

Page 12: ...ssor system featuring the latest in computing technology It host a range of powerful and flexible features designed to meet the needs of various network environments From simple networking functions to computing intensive applications the Altos G540 delivers ...

Page 13: ... EM64T Virtualization Technology Demand Based Switching Technology Compatibility with the broadest range of 32 and 64 bit applications Execute Disable Bit and reliable RAS security features Chipset North bridge Intel 5000P Memory Controller Hub MCH South bridge Intel 6321ESB I O Controller Hub ICH Memory Eight fully buffered DIMM FBD DIMM slots supporting 240 pin DDR2 667 FBD ECC modules 16 GB max...

Page 14: ...set 16 MB DDR SDRAM Networking Two Gigabit Ethernet LAN ports RJ 45 Intel I O Acceleration Technology IOAT support via Intel ESB2 Media storage Two 5 25 inch device bays support CD ROM DVD ROM DVD RW DVD combo drive DAT tape drive AIT tape drive LTO 2 half height tape drive 3 5 floppy disk drive FDD Two hard disk drive HDD cage bays support Hot swap or easy swap HDD cages Up to eight SAS SATA2 dri...

Page 15: ...system function Acer Server Management ASM monitors potential problem spots in the network environment Operating system Microsoft Windows Server 2003 Microsoft Windows Server 2003 x64 Edition Red Hat Enterprise Linux 4 0 Red Hat Enterprise Linux 4 0 x86_64 Novell NetWare 6 5 SUSE Linux Enterprise Server 9 0 SUSE Linux Enterprise Server 9 0 EM64T Two front USB 2 0 ports PS 2 keyboard port PS 2 mous...

Page 16: ...Depth 212 mm 8 3 in Width 550 mm 21 6 in Mainboard Dimensions length x width 304 8 x 330 2 mm 12 x 13 in Platform Extended ATX EATX Environmental Temperature Operating 10 to 35 C with the maximum rate of change not to exceed 10 per hour Non operating 40 to 70 C Humidity non operating 90 non condensing 35 C Vibration operating Half sine 2g peak 11 m sec System cooling 2081 5 BTU hour ...

Page 17: ... and 50 levels Backup battery unit BBU option Ultra 320 SCSI HBA for backup devices only Redundant modules Hot swap redundant power supply Redundant system fan Server management BMC Baseboard Management Controller module IPMI Intelligent Platform Management Interface 2 0 compliant In band and out band server management ARMC 3 Acer Remote Management Card 3 module High performance KVM redirection In...

Page 18: ... bezel No Component 1 Side panel release button 2 Security keylock This lock secures the bezel door to protect the server unit from unauthorized access 3 LED indicator panel For more information on the LED indicators description go to page 21 4 Bezel door ...

Page 19: ...e tray get stucked insert a paperclip to this hole to manually eject the tray 4 DVD ROM drive Disk drive for reading CD VCD and DVD contents 5 5 25 inch drive bay Allows installation of additional storage devices Go to page 4 for a list of supported devices 6 Power indicator Indicates the system power status green 7 HDD activity indicator Indicates the status of a system hard drive green amber 8 S...

Page 20: ...or SATA2 HDDs 12 HDD cage bay Supports an optional four bay HDD cage hot plug or easy swap 13 USB 2 0 ports Connects to USB devices 14 Power button Press to turn the server on off or to put it in standby mode 15 FDD Eject button Press this button to eject the floppy disk from the FDD 16 Floppy disk drive Disk drive for reading floppy disks 17 FDD activity indicator When the LED indicator is lit th...

Page 21: ...ower supply module cord socket Connect the system power cord here 3 Main power supply module Provides the system s main power supply 4 PS 2 mouse port Connects to a PS 2 mouse 5 PS 2 keyboard port Connects to a PS 2 keyboard 6 Parallel port Connects to parallel devices 7 Serial port Connects to serial devices 8 Monitor port Connects to monitors ...

Page 22: ...nects to an Internet or intranet network 12 PCI slot covers Protects the vacant expansion slots 13 System fan Regulates the system airflow 14 Redundant power supply module bay Accommodates an optional hot swap redundant power supply module 15 Power supply module fault indicator Indicates the occurrence of a fault condition in the power supply module green amber 16 Power supply module status indica...

Page 23: ...er supply module bay 2 Air duct 3 Heat sink fan HSF assemblies 4 Release sliders for the 5 25 inch devices 5 Release sliders for the HDD cages 6 Mainboard 7 PCI slot lock levers 8 System fan Users have the option to purchase a redundant system fan unit ...

Page 24: ...1 System tour 14 System boards Mainboard ...

Page 25: ...0 FBD slots 9 DIMMC1 DIMMC2 DIMMD1 DIMMD2 Branch 1 FBD slots 10 FAN_R2 System fan 2 cable connector 11 FAN_R1 System fan 1 cable connector 12 ATX1 24 pin ATX power connector 13 ATX3 8 pin ATX power connector 14 FAN_CPU1 Processor 1 HSF cable connector 15 U47 Intel 5000P MCH north bridge 16 CPU 1 Processor 1 socket 17 U108 Winbond W83792D hardware monitoring IC 18 CPU 2 Processor 2 socket 19 FAN_CP...

Page 26: ... CMOS jumper Close 1 2 Normal CMOS settings default Close 2 3 Clear CMOS restore system defaults 26 U69 Intel ESB2 ICH south bridge 27 BAT1 CMOS battery 28 U61 BIOS flash ROM Read Only Memory 29 FDC1 FDD cable connector 30 U45 ITE ITE8712F A I O controller 31 PCI7 32 bit 33 MHz PCI expansion slot 32 JP_FP1 Signal cable connector for the front panel LED indicators power button 33 Chassis intrusion ...

Page 27: ...X 3 slot green supports the installation of a SAS ZCR Zero Channel RAID option card 64 bit 66 100 MHz PCI X expansion slots 40 PCI E 1 PCI Express x8 expansion slot No Code Description 1 J7 to J10 SAS SATA2 HDD access LED control jumpers Close 2 3 HDD LED control via pin 11 default 2 SGIO_JP Debug diagnostic connector 3 JP2 SAF TE firmware flash connector 4 J4 Backplane board peering cable connect...

Page 28: ...ata cable connector 8 J5 Backplane board management cable connector 9 SATA SAS_1 4 SAS SATA2 HDD connectors No Code Description 1 SODIMM_CON1 Controller mainboard connector 2 JP3 SAS controller RAID jumper Set to Close 2 3 to enable firmware RAID 0 channel RAID support default 3 SAS1 1 SAS data cable connector 1 4 U1 LSI SAS 1068 chipset 5 SAS1 2 SAS data cable connector 2 6 SU3 Flash ROM 7 U5 nvS...

Page 29: ...ent software In conjunction with the mainboard hardware monitor it allows system administrators to manage the system remotely over a network No Code Description 1 SODIMM1 ARMC 3 module connector 2 DIMM1 BMC module mainboard connector 3 U3 SDRAM Synchronous Dynamic Random Access Memory 4 U1 H85 216x BMC chipset ...

Page 30: ...regardless of its condition Options to access server configuration performance and storage view a summary of key components and monitor system health events are readily access using a simple browser No Code Description 1 LAN1 Dedicated NIC port cable connector 2 U6 SRAM Static Random Access Memory 3 U9 SDRAM 4 SODIMM1 ARMC 3 module mainboard connector 5 U8 Flash ROM 6 U5 SRAM 7 U1 Peppercon KIRA 1...

Page 31: ... On The system has AC power and is powered on Blinking The system is in standby mode HDD activity Green Blinking There is an ongoing HDD activity Amber On An system hard drive failed Status fault1 1 The status fault LED indicator is only enabled when the optional BMC module is installed on the mainboard To purchase this option contact your local Acer representative Green On System in normal mode A...

Page 32: ...on HDD access Blinking Ongoing hot plug HDD activity HDD failure On Hot plug HDD failure HDD rebuild Flashing green amber HDD is rebuilding data Indicator Color Status Description Network speed top Amber On GbE link network access Green On 100 Mbps link network access Off 10 Mbps link network access Network connection bottom Green On Active network link Blinking Ongoing network data activity Off O...

Page 33: ... Description Status top Green On Output requirements are met Off AC power is disconnected from the module Fault bottom Green On Input voltage requirements are met Amber On Overvoltage Overcurrent Output short circuit Off AC power is disconnected from the module ...

Page 34: ...1 System tour 24 ...

Page 35: ...2 System setup ...

Page 36: ...This chapter gives you instructions on how to prepare the system for operation Procedures for connecting peripherals are also explained ...

Page 37: ...m vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents Check the following items from the package Acer Altos G540 system Acer EasyBUILDTM DVD Pack Acer Altos G540 accessory box System keys attached to the rear of the bezel door If any of the ab...

Page 38: ...connection instructions for each port Note Consult the operating system manual for information on how to configure the network setup Caution Do not route the power cord where it will walked on or pinched by items placed against it The server is designed to be electrically grounded earthed To ensure proper operation plug the power cord into a properly grounded AC outlet only ...

Page 39: ...necessary peripherals you can now power on the system Follow the procedure below 1 Open the bezel door 2 Press the power button The system starts up and displays a welcome message on the monitor After that a series of power on self test POST messages appears The POST messages indicate if the system is running well or not ...

Page 40: ...re The external power cord may be loosely connected Check the power cord connection from the power outlet to the power cord socket on the rear panel Make sure that the cord is properly connected to the power outlet and to the power cord socket No power comes from the grounded power outlet Have an electrician check your power outlet Loose or improperly connected internal power cables Check the inte...

Page 41: ...edges to avoid smudges or fingerprints 4 Gently press the disc down to make sure that it is properly inserted Caution While pressing the disc be careful not to bend the disc tray Make sure that the disc is properly inserted before closing the disc tray Improper insertion may damage both the disc and the DVD ROM drive 5 Press the drive Eject button again to close the disc tray 6 The Acer EasyBUILD ...

Page 42: ...nt kit is available for customers who prefer to mount the server in a system rack To purchase a rack mount kit contact your local Acer representative or order directly from http www acer com The figure below shows the Altos G540 server in a rack mount position For instructions on tower to rack configuration refer to Appendix B Rack mount configuration on page 119 ...

Page 43: ... user documentation To turn off the system via software 1 Press Ctrl Alt Delete on the attached keyboard or click the Start on the Windows taskbar 2 Select Shut Down 3 Select Shut down from the drop down menu then click OK To turn off the system via hardware If you cannot shut down the server via software press the power button for at least four seconds Quickly pressing the button may put the serv...

Page 44: ...2 System setup 34 ...

Page 45: ...3 System upgrade ...

Page 46: ...This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system ...

Page 47: ...precautions before you install a server component Do not remove a component from its protective packaging until you are ready to install it Do not touch the component pins leads or circuitry Components with a Printed Circuit Board PCB assembly should always be laid with the assembly side down Wear a wrist grounding strap and attach it to a metal part of the server before handling components If a w...

Page 48: ...m their outlets 3 Disconnect all telecommunication cables from their ports 4 Place the server on a flat stable surface 5 Open the server according to the instructions on page 39 6 Follow the ESD precautions described in the previous section when handling a server component Post installation instructions Perform the steps below after installing a server component 1 See to it that all components are...

Page 49: ...components The front bezel and left side panel are removable to allow access to the server s internal components Refer to the following sections for instructions Removing the side panel 1 Perform the pre installation instructions described on page 37 2 Remove the side panel 1 Remove the two screws located on the rear edge of the side panel 2 Press the side panel release button 3 Slide the side pan...

Page 50: ...moving the front bezel 1 Remove the side panel Refer to the previous section for instructions 2 Remove the front bezel 1 Release the bezel door retention tabs from the chassis interior 2 Pull the bezel away from the chassis ...

Page 51: ...ng the top cage bay You have the option to purchase an extra HDD cage to provide the system with additional storage capacity and scalability Contact your local Acer representative for more information Note The HDD cage comes with HDD dummy covers You need to purchase a blank HDD carrier to install a hard drive Installing a HDD cage 1 Perform the pre installation instructions described on page 37 2...

Page 52: ...a hot plug HDD cage proceed to next step for related drive cable connections Drive cable connections for an easy swap HDD can be found on page page 47 2 Connect the following cables to the hot plug HDD cage backplane board 1 Connect the hard drive power cables to the CN1 and CN2 connectors of the backplane board 2 Connect the SAS SATA2 cable to the SAS CON connector of the backplane board ...

Page 53: ...iver to disengage the tabs on the top edge of the cover from its bezel slots 2 Detach the cover from the bezel Store this cover for future reinstallation 5 Observe the post installation instructions described on page 38 For instructions on how to install a hard drive in an easy swap HDD cage go to page 47 For instructions on how to install a hard drive in a hot plug HDD cage go to page 45 ...

Page 54: ...ower cables from the backplane board then remove all HDDs from the cage For an easy swap HDD cage disconnect the data and power cables from their HDD connectors then remove all HDDs from the cage 3 Remove the HDD cage 1 Move the release slider all the way up to eject the hot plug HDD cage 2 Remove the cage from the HDD bay 4 Observe the post installation instructions described on page 38 ...

Page 55: ...ll the SAS controller board option For related instructions go to page 62 To install a hot plug hard drive 1 If necessary unlock the front bezel then pull it open 2 Remove the HDD dummy cover from the cage 3 Prepare the blank HDD carrier for installation 1 Remove the four screws that secures the blank frame You will use these screws to secure the hard disk later 2 Detach the plastic frame from the...

Page 56: ...e new hard drive into the cage 1 Slide the drive into the cage with the carrier handle still extended 2 Make sure that the drive is properly inserted before pushing the handle back until it clicks into place 6 Set up the new hard drive s RAID configuration For related instructions go to the RAID configuration utilities section on page 114 ...

Page 57: ...o the power supply module HDD power cables 2 Connect the data connectors of the SAS SATA2 cable to the signal connectors of the of the easy swap HDDs 3 Connect the other end of the SAS SATA2 power cable to the SAS1 1 connector of the SAS controller board 4 Observe the post installation instructions described on page 38 5 Set up the new hard drive s RAID configuration For related instructions go to...

Page 58: ...ay To install an optional storage device 1 Perform the pre installation instructions described on page 37 2 If you intend to replace a default storage device the DVD drive or the floppy drive go to the next step If you intend to install a new storage device on the middle device bay go to step 5 3 Disconnect the power and data cables IDE or FDD data cable from rear of the old drive 4 Remove the def...

Page 59: ...o a regular 5 25 inch storage device If you intend to replace or install a floppy drive refer to the documentation that came with the new drive for instructions on how to set up the FDD conversion kit 1 Install the new 5 25 inch drive into the drive bay 2 Move the release slider into the lock position 3 Connect the power and IDE cables to the new 5 25 inch drive 7 Observe the post installation ins...

Page 60: ...ays be populated If no processor is installed in this socket the system will fail to boot Before removing a processor make sure to back up all important system files When installing a second processor make sure it has same stepping and frequency specifications as the default processor Handle the processor and the HSF assembly carefully Damage to either may prevent the system from functioning prope...

Page 61: ... Do not let the thermal patch touch the work surface Use an alcohol pad to wipe off the thermal grease from both the HSF assembly and the processor socket retention plate 5 Remove the default processor Warning The processor becomes very hot when the system is on Allow it to cool off first before handling 1 Release then lift up the load lever 2 Open the retention plate to expose the socket body 3 G...

Page 62: ...are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins 2 Close the retention plate 3 Engage the load lever back into place 9 Apply the thermal interface material 1 Use an alcohol pad to wipe off the old thermal grease from both the HSF assembly and the processor socket retention plate 2 Apply a thin layer of an Acer approved thermal interfac...

Page 63: ...nboard connector Refer to the Mainboard section on page 14 for the location of the HSF connectors 12 Observe the post installation instructions described on page 38 To install a second processor 1 Perform steps 1 through 4 of the previous section 2 Prepare the processor socket 2 for installation Refer to steps 5 1 and 5 2 of the previous section 3 Install the new processor Refer to steps 7 and 8 o...

Page 64: ... the HSF assembly 1 Align then insert the HSF on top of the retention plate 2 Use a long nosed screwdriver to tighten the four HSF mounting pins to secure the assembly 5 Observe the post installation instructions described on page 38 ...

Page 65: ...h is made up of two channels each which in turn comprised of two FBD slots Branch 0 Channel A DIMMA1 and DIMMA2 Channel B DIMMB1 and DIMMB2 Branch 1 Channel C DIMMC1 and DIMMC2 Channel D DIMMD1 and DIMMD2 System memory configuration guidelines To ensure data integrity use only Acer approved 240 pin DDR2 667 FBD ECC modules in 512 MB 1 GB or 2 GB capacities Use identical modules same specification ...

Page 66: ...installed in the DIMMA1 slot Branch 0 Branch 1 DIMM A1 DIMMA2 DIMMB 1 DIMMB2 DIMMC1 DIMMC2 DIMMD1 DIMMD2 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 G...

Page 67: ... remove an FBD Important Before removing an FBD make sure to back up all important system files Also note that FBDs should be removed in pairs 1 Perform the pre installation instructions described on page 37 2 Lay the server on its side components showing 3 Remove the air duct to access to the FBD slots 1 Remove the three screws that secure the air duct 2 Detach the air duct from the heat sink fan...

Page 68: ...page 38 To install an FBD 1 Perform steps 1 through 3 of the previous section 2 Select an empty FBD slot 3 If necessary open the holding clips of the selected FBD slot 4 Remove the new FBD from its protective packaging handling it by the edges 5 Install the FBD 1 Align the FBD so that the notch on the slot fits the keyed edge of the module then press the module at both ends to seat it fully into t...

Page 69: ...s do not close the FBD is not properly inserted 6 Reinstall the air duct 7 Observe the post installation instructions described on page 38 The system automatically detects the amount of memory installed Run the BIOS setup to view the new value for total system memory and make a note of it ...

Page 70: ...nstall an expansion card 1 Perform the pre installation instructions described on page 37 2 If necessary remove any cables that prevent access to the processor sockets 3 Locate an empty expansion slot that is compatible with the specification of the card you intend to install 4 Install the expansion card 1 Press the release latch of the slot cover opposite the selected expansion slot 2 Pull out th...

Page 71: ... to secure the card in place 5 Connect the necessary cables to the expansion card as required 5 Observe the post installation instructions described on page 38 When you turn on the system the BIOS setup automatically detects and assigns resources to the new device applicable only to Plug and Play expansion cards ...

Page 72: ...vent access to it 3 Remove the SAS controller board from its protective packaging handling it by the edges 4 Install the SAS controller board 1 Align then insert the gold lined edge of the board into the SODIMM slot 2 Firmly press the board down to seat it properly 3 Secure the board with the one screw 5 Observe the post installation instructions described on page 38 When you turn on the system th...

Page 73: ...to it 3 If necessary open the holding clips of the IPMB_6 slot 4 Remove the BMC module from its protective packaging handling it by the edges 5 Install the BMC module 1 Align the module so that the notch on the IPMB_6 slot fits the keyed edge of the module then press the module at both ends to seat it fully into the slot When the module is properly installed the holding clips will automatically lo...

Page 74: ...7 2 Locate the IPMB_6 slot If necessary remove any boards or cables that prevent access to it 3 If necessary open the holding clips of the IPMB_6 slot 4 Remove the ARMC 3 module from its protective packaging handling it by the edges 5 Install the ARMC 3 module 1 Align the module so that the notch on the IPMB_6 slot fits the keyed edge of the module then press the module at both ends to seat it ful...

Page 75: ...r Caution Do not discard the slot cover If the expansion card is removed in the future the slot cover must be reinstalled to maintain proper system cooling 3 Insert the dedicated NIC port card into the selected slot Make sure that the card is properly seated 4 Press the release latch to secure the card in place 5 Connect the card s LAN cable to the LAN1 connector of the ARMC 3 module 7 Observe the...

Page 76: ...he equipment the installation of power supply modules should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels WARNING To reduce the risk of personal injury from hot surfaces observe the thermal labels on each power supply modules You can also consider wearing protective gloves WARNING To redu...

Page 77: ...e chassis Keep the cover for future reassembly 2 Slide the module into the empty bay until you feel resistance and it locks into place 3 Verify that the power status indicators on the main power supply and on the newly installed redundant power supply are illuminated green ...

Page 78: ...3 System upgrade 68 ...

Page 79: ...4SystemBIOS ...

Page 80: ...This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters ...

Page 81: ...essage to make changes to the BIOS setup Note If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance BIOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration data t...

Page 82: ...need to restart the server The Setup Main menu will be displayed showing the Setup s menu bar Use the left and right arrow keys to move between selections on the menu bar BIOS setup primary menus The tabs on the Setup menu bar correspond to the six primary BIOS Setup menus namely Main Advanced Security Server Boot Exit In the descriptive table following each of the menu screenshots settings in bol...

Page 83: ...rently selected field only if it is user configurable Press these keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu Note Grayed out fields are not user configurable Enter key Display a submenu screen Note Availability of submenu screen is indicated by a Esc If you press this key On one of the primary menu screens the Exit menu displays On a submenu screen...

Page 84: ...Date Set the date following the weekday month day year format BIOS Version Version number of the BIOS setup utility BIOS Date Date when the BIOS setup utility was created Processor CPU Type CPU Speed CPU Count Technical specifications for the installed processor Total Memory Size Total size of system memory detected during POST ...

Page 85: ...75 Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components Select a submenu item then press Enter to access the related submenu screen ...

Page 86: ...h 1 MHz being equal to 1 million cycles per second The faster the clock the more instructions the CPU can execute per second Processor CPUID Processor ID number Processor L2 Cache Processor second level cache size detected during POST Note This field is not shown on the above screenshot Hyperthreading Select whether to enable the Intel Hyper Threading HT Technology function HT enables the host ope...

Page 87: ...l logical processors in a physical processor will run in a C1 state Enabled Disabled CPU Cache Control Set which processor cache functions to run during system debugging Press Enter to access the related submenu Parameter Description Option Hardware Prefetcher Select whether to enable the speculative prefetch unit of the processor Enabled Disabled Adjacent Cache Line Prefetch When enabled cache li...

Page 88: ...lect whether to delete the historical memory data log System memory will be retested on the next boot up Yes No Extend RAM Setup Select whether to enable extended memory testing during boot up Enabled Disabled Memory Branch Mode Select the type of memory branch mode to employ Sequential Interleave Mirror Single Channel 0 Branch 0 1 Rank Sparing Select whether to enable sparing for the selected mem...

Page 89: ...able the Intel Acceleration Technology I OAT function It addresses all segments of the server I O bottleneck problem using TCP IP and without requiring any modification of existing or future applications Enabled Disabled Wake On LAN PME Select whether to wake up the system when a LAN or PME event is detected Enabled Disabled Wake On Ring Select whether to wake up the system when an incoming call i...

Page 90: ...the device expansion ROM for the related PCI slot Enabled Disabled SAS Option ROM When enabled this setting will initialize the SAS controller board expansion ROM Enabled Disabled LAN 1 2 Option ROM Scan Select whether to enable the selected onboard LAN device When enabled device expansion ROM will be initialized Enabled Disabled ...

Page 91: ...n Option Serial Port A B When enabled allows you to configure the serial port settings When set to Auto allows the server s BIOS or OS to select a configuration When set to Disabled displays no configuration for the serial port Enabled Disabled Auto ...

Page 92: ...o operate in a bi directional mode and at a speed higher than the maximum data transfer rate Output only Bi Directional EPP ECP Base I O Address Base I O address of the parallel port 378 278 Interrupt IRQ setting of the parallel port IRQ5 IRQ7 PS 2 Mouse Enable this parameter if you intend to use a mouse or trackball with a PS 2 interface Enabled Disabled USB Controller Enables or disables the onb...

Page 93: ...ther to enable support for SATA devices Enabled Disabled Native Mode Operation Select the native mode for the SATA function Auto Serial ATA SATA Controller Mode Option Select whether to set SATA PATA devices to legacy Compatible or native Enhanced mode Selecting the Enhanced mode will display the SATA RAID Enable field Enable this option to use the onboard SATA RAID controller Compatible Enhanced ...

Page 94: ...n the selected hard drive Maximum Capacity Maximum capacity of the selected hard drive Multi Sector Transfers Set the multi Sector transfer mode 16 Sectors Disabled 2 Sectors 4 Sectors 8 Sectors LBA Mode Control Selects the hard disk drive translation method For drivers with more than 504 MB LBA mode is necessary Enabled Disabled 32 bit I O Enables or disables the 32 bit data transfer function Ena...

Page 95: ...ed in the server Transfer Mode Select a transfer mode to enhance hard disk performance Fast PIO 4 Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 FPIO 3 DMA 1 FPIO 4 DMA 2 Ultra DMA Mode Selects DMA Direct Memory Access mode Mode 6 Disabled Mode 0 Mode 1 Mode 2 Mode 3 Mode 4 Mode 5 Parameter Description Option ...

Page 96: ...erase data in the section of memory for ESCD Extended System Configuration Data which stores the configuration settings for non PnP plug in devices Yes No Multiprocessor Specification Select the multiprocessor MP specification revision level Note Some operating system will require a 1 1 setting for compatibility reasons 1 4 1 1 POST Error Pause Select whether to pause POST when a boot up error is ...

Page 97: ...hutdown When set to Stay Off the system remains off after power shutdown When set to Power On the system will be turned on from a power failure Last State Stay Off Power On NumLock Select the NumLock behavior during boot up On Off Parameter Description Option Event Log Validity Indicates the validity of the DMI event log Event Log Capacity Displays the space capacity allotted for the DMI event log...

Page 98: ...ging Select whether to allow logging of all DMI events Enabled Disabled ECC Event Logging Select whether to allow logging of ECC events Enabled Disabled Mark DMI Events as Read Press Enter to view the DMI event log then select an log entry to mark as read Clear All Event Logs Select whether to delete all DMI event log entries during the next system start up Yes No Parameter Description Option ...

Page 99: ...nge all settings in the Setup Utility User password Entering this password will restrict a user s access to the Setup menus To enable or disable this field a supervisor password must first be set A user can only access and modify the System Time System Date and Set User Password fields Power on password When the Password on Boot field is enabled a password will be required to boot up the server To...

Page 100: ...ess Enter again 4 Press F10 5 Select Yes to save the new password and close the Setup Utility Parameter Description Option Supervisor Password Is This parameter indicates whether a supervisor password has been assigned Clear Enabled User Password Is This parameter indicates whether a user password has been assigned Clear Enabled Set Supervisor Password Press Enter to configure the supervisor passw...

Page 101: ... entry then press Enter again 5 Press F10 6 Select Yes to save the modified password and close the Setup Utility Removing a system password 1 Use the up down keys to select a password parameter Set Supervisor Password or Set User Password then press Enter 2 Enter the current password then press Enter 3 Press Enter twice without entering anything in the new and confirm password fields After doing t...

Page 102: ...tion as well as BIOS and BMC firmware versions Press Enter to access the related submenu Console Redirection Displays console redirection related settings Press Enter to access the related submenu Event Log Configuration Displays DMI event log related settings Press Enter to access the related submenu ...

Page 103: ...stem Management The System Management submenu is a simple display page for basic system ID information as well as BIOS and BMC firmware versions Items on this window are non configurable Console Redirection ...

Page 104: ...OM A Disabled Baud Rate Select the baud rate for console redirection 300 1200 2400 9600 19 2K 38 4K 57 6K 115 2K Console Type Select a terminal type to be used for console redirection VT100 VT100 8bit PC ANSI 7bit VT100 VT UTF8 Flow Control Assign control for the console redirection flow None XON OFF CTS RTS Continue C R After POST Select whether to enable console redirection after POST On Off ...

Page 105: ... Description Option Clear All Event Logs Press Enter then select whether to clear all entries in the system event log Log POST Sys Event Select whether to enable the BIOS event log to be integrated in the system event log Enabled Disabled ...

Page 106: ... drive priority during system boot up BIOS setup will display an error message if the drive s specified is not bootable By default the server searches for boot devices in the following order 1 Floppy disk drive 2 Optical disc drive 3 Removable device 4 Hard drive ...

Page 107: ...changes made and close the BIOS setup Load Setup Defaults Loads the default settings for all BIOS setup parameters Setup Defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to load these settings the system might not function properly Discard Changes Discards all changes made in the BIOS ...

Page 108: ...4 System BIOS 98 ...

Page 109: ...5 System troubleshooting ...

Page 110: ...This chapter provides possible solutions for specific problems If you cannot correct the problem contact your local Acer representative or authorized dealer for assistance ...

Page 111: ... of the methods below Perform Purpose To do this Soft boot reset To clear the system memory and reload the operating system Press Ctrl Alt Del Cold boot reset To clear the system memory restart POST and reload the operating system This will halt power to all peripherals Press the system power button off and then on ...

Page 112: ...occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less possible cause If the problem you are experiencing is with a specific application see the There is problem with the software program section on page 108 ...

Page 113: ...ted and configured Are the BIOS configuration settings in the BIOS setup utility correct Is the operating system properly loaded Refer to the operating system documentation Are all hardware components compliant with the tested components lists Are all internal cables correctly connected and secured Are the processors fully seated in their mainboard sockets Are all standoffs in the proper location ...

Page 114: ...tor 3 Make sure the system power cord is plugged into a properly grounded AC outlet and in the power supply module cord socket 4 Make sure the display monitor and keyboard are correctly connected to the system 5 Turn on the display monitor 6 Set the display brightness and contrast controls to at least two thirds of their maximum range Refer the documentation that came with your display monitor 7 I...

Page 115: ...drive s DVD ROM drive floppy drive and any other 5 25 inch device you may have installed If any of these indicators fail to light up refer to related problems listed in the Specific problems and corrective actions section Confirming loading of the operating system Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the o...

Page 116: ...stall the cards back in one at a time with a reboot between each addition to determine if one of them is causing the problem Make sure that you have properly installed system compliant memory modules and that there populated according to the system guidelines Make sure that you have installed system compliant processors and that there populated according to the system guidelines FDD activity indic...

Page 117: ... the tip of a paperclip into the small hole on the DVD drive Slowly pull the tray out from the drive until the tray is fully extended DVD drive cannot read a disc Do the following Make sure you are using the correct type of disc Make sure the disc is properly seated in the drive Make sure the disc is unscratch and free of any contaminant Make sure the drive s IDE and power cables are properly conn...

Page 118: ...ice connected to a USB port does not work Do the following Reduce the number of external devices connected to a USB hub Refer to the documentation that came with the device There is problem with the software program Do the following Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using ...

Page 119: ...t you have properly installed system compliant memory modules and that there populated according to the system guidelines Make sure that you have installed system compliant processors and that there populated according to the system guidelines If you are using an add in video controller card do the following 1 Verify that the display monitor works using the onboard video controller 2 Verify that t...

Page 120: ...5 System troubleshooting 110 ...

Page 121: ...Appendix A Server management tools ...

Page 122: ...This appendix gives an overview of the different server management tools supported by your server ...

Page 123: ... environment through a single management station For detailed instructions on how to install and use this utility refer to the user documentation accompanying it Onboard SATA RAID Configuration Utility Use any of these utilities to configure RAID for the system hard drives The two LSI utilities are only available when their corresponding SAS controller board option is installed in the server Proce...

Page 124: ...SATA RAID Configuration Utility This section explains how to create a RAID 1 volume using the onboard SATA controller To enable the onboard SATA RAID controller 1 Turn on the server and the monitor If the server is already turned on close all open applications then restart the server 2 During POST press F2 to access the BIOS Setup Utility 3 Select the Advanced I O Device Configuration submenu 4 Ch...

Page 125: ...new RAID volume then press Enter 3 Use the Up and Down arrow keys to select RAID 1 Mirror for the RAID level then press Enter 4 Use the space bar to select the drives that you want to add into the array then press Enter This step is only applicable for systems with more than two hard drives installed 5 Press Enter to accept the RAID 1 volume capacity 6 Press Enter then Y to start creating the new ...

Page 126: ... press Enter 3 Press Esc then select Save changes then exit this menu 4 Select SAS1068 then press Enter 5 Select Advanced Adapter Properties then press Enter 6 Select Restore Defaults then press Enter 7 Press Esc twice then select Save changes then exit this menu To create a RAID 1 volume with a hot spare disk 1 On the LSI Logic Config Utility click SAS1068 then press Enter 2 Select RAID Propertie...

Page 127: ...ID 1 volume when the LSI MegaRAID SAS RAID controller board is installed To initialize the LSI MegaRAID SAS RAID Configuration Utility 1 Turn on the server and the monitor If the server is already turned on close all open applications then restart the server 2 During POST press Ctrl H on the RAID BIOS prompt After POST completion the Adapter Selection window will appear 3 Click Start to launch the...

Page 128: ...olume click Accept then Yes to save the configuration 10 Click Yes to initialize the new logical drives All the created logical drives will be listed 11 Click on Home to revert to the Configuration menu 12 Select Exit then Yes 13 Press Ctrl Alt Del to reboot the system Proceed to the installation of the operating system Refer to the user documentation that came with your OS for related instruction...

Page 129: ...Appendix B Rack mount configuration ...

Page 130: ...This appendix shows you how to set up the Altos G540 server in a rack mount configuration ...

Page 131: ...t the rack from falling over when one or more systems are fully extended out of the rack assembly You must also consider the weight of any other devices installed in the rack assembly The equipment rack must be installed according to the manufacturer s instructions Main AC power disconnect You are responsible for installing an AC power disconnect for the entire rack unit This main disconnect must ...

Page 132: ...it overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload The system name plate rating should be used when addressing concerns about circuit overload Rack mount kit The rack mount kit components and their respective function is listed on the table below Component Quantity Usage Mounting rails 2 Allows the server to slide...

Page 133: ...ponents Refer to the next section for details Screw type Quantity Figure Usage M6 X 13 8 Install the mounting rails to the rack M6 x 18 2 Secure the cable arm to the rack M6 cage nut 2 Install into the vertical rails of the rack for cable arm support Distand 8 Install into the vertical rails of the rack for server support M4 x 5 4 Secure the mounting rails to the chassis U 6 32 x 6 4 6 Secure the ...

Page 134: ...h closer spacing to the center of the next pair is equivalent to 1U Note The unit of measurement used in this guide is U 1U 1 75 inches or 44 45 mm The total sum of the heights of all components in the rack measured in U cannot exceed the height of the rack For more information refer to the documentation that came with the system rack When installing components you must start your measurement from...

Page 135: ... Use a flat blade screwdriver to remove the stoppers securing the foot stands to the chassis 3 Detach the foot stands from the server Store the foot stands and its toppers for future reassembly 2 Expose the installation recess for the topside inner rail 1 Remove the two screws securing the recess cover on the topside of the server 2 Detach the recess cover from the server ...

Page 136: ... 2 Do the same thing to the other mounting rail 4 Attach the rack handles and inner rails to the server 1 Align the screw holes on the rack handles with those on the server 2 Secure the rack handles with two U 6 32 x 6 4 screws each 3 Insert the pegs on the server with the notches on the mounting rails then slide the mounting rails backward to seat them properly 4 Secure the mounting rails to the ...

Page 137: ...rack 2 Adjust the front bracket to the preferred length 1 Turn the captive thumbscrews counterclockwise to loosen them 2 Slide the front bracket to the preferred length 3 Secure the front bracket in its preferred position by turning the captive thumbscrews clockwise Do the same thing to the other front bracket ...

Page 138: ...on 128 3 Install the mounting rails to the system rack 1 Install the mounting rails to the rack by using four M6 x 13 screws for each rail 2 Extend the middle sliding piece of each mounting rail forward until you hear an audible click ...

Page 139: ... rack It also recommended that two or more people help in installing the server to the rack to minimize the chances of accidents 1 Press the release latch on both sides of the rack mounting rails 2 Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack then push the server into the rack until you hear an audible click ...

Page 140: ...m the system As you slide the system in and out of the rack the cable arm collapses and extends keeping the cables untangled and attached to the system To install the cable arm 1 Attach the cable arm to the rear panel using two U 6 32 x 6 4 screws 2 Install two M6 cage nuts into the vertical rail to which the cable arm is to be attached ...

Page 141: ...uts and secure it with two M6 x 18 screws 4 Arrange the server cables 1 Connect the power peripheral and networking cables into their appropriate ports on the rear panel Go to page 28 for related instructions 2 Secure all server cables to the cable arm using the cable clamps ...

Page 142: ...Appendix B Rack mount configuration 132 ...

Page 143: ...onfiguration 95 Exit menu 97 Floppy Configuration 85 I O Device Configuration 81 IDE Configuration 83 Main menu 74 Memory Configuration 78 navigation keys 73 PCI Configuration 80 Security menu 89 Server menu 92 System Management 93 BMC module board layout 19 install 63 mainboard slot 16 specifications 7 boot time diagnostic screen 86 boot up sequence 96 C cable arm 130 CMOS battery 16 CMOS clear j...

Page 144: ...ase 52 hot plug HDD activity indicator location 10 activity indicator status 22 cable connections 42 install 45 I I O port connections 28 L LAN ports location 12 network connection indicator 22 network speed indicator 22 troubleshooting 108 LED indicators front panel 21 HDD carrier 22 LAN port 22 power supply module 23 LSI Logic Config Utility 116 LSI MegaRAID SAS RAID Configuration Utility 117 M ...

Page 145: ...ack installation cable arm 130 mounting hole pattern 124 precautions 121 procedures 125 rack mount kit 122 screw types 123 RAID configuration LSI Logic Config Utility 116 LSI MegaRAID SAS RAID Configuration Utility 117 Onboard SATA RAID Configuration Utility 114 rear panel 11 S SAS controller board board layout 18 install 62 mainboard slot 16 security keylock 8 serial port BIOS setting 81 location...

Page 146: ... memory 55 post installation instructions 38 preinstallation instructions 38 processor 50 redundant power supply module 66 SAS controller board 62 T thermal grease 52 troubleshooting display problems 109 DVD ROM drive problems 107 FAQ 106 FDD problem 106 hardware diagnostics 104 HDD problem 107 initial checklist 103 initial startup problems 102 memory problem 107 network problems 108 power indicat...

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