ABB DSQC1016, Manual

Page: 132 / 156

7.6 Remote Access on production
Introduction
To allow Remote Access for someone, first create a user. Use eCatcher to create
a Remote Access User.
Note
The Remote Access User can be created in advance but due to security reasons
it is better to create a Remote Access User only when it is required.
When a Remote Access User is created, the credentials
(username/password/Talk2M Account) and the box name need to be given securely
to the Remote Tech. The Remote Tech uses these credentials for Remote Access.
You need to activate the Remote Access by authorization through MyRobot and
by enabling the Security Remote Access Input through a key.
Creating a Remote Access user
You can create a Remote Access user which can be used only for a remote access
session. For more details, see
Creating a Remote Access user on page 140 .
Activating Remote Access
Once a Remote Access User is created you need to activate this new user by:
• authorizing the Remote Access through MyRobot.
• authorizing the Remote Access locally by enabling the digital input usually
through a physical key switch.
Remote connection by remote technician
The remote technician after receiving the credentials and information for Remote
Access connection runs eCatcher on a remote PC and performs the Remote access
connection to access the local equipments. For more details see,
Creating a remote
session by remote technician on page 142 .
Stopping the Remote Access session
When the Service Box is in the Remote Access mode it is not connected and
managed by ABB. To stop the Remote Access mode, the Remote Access digital
input should be set to OFF. The Service Box returns to Connected Services mode.
Due to security reasons the user account should be removed and the authorization
should be disabled in MyRobot, if the time limit is not already expired.
132 Product manual - Connected Services
3HAC060439-001 Revision: E
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7 Remote Access
7.6 Remote Access on production