ABB DSQC1016, Manual

Page: 105 / 156

6.3 Reset the Service Box
Overview
This section describes the procedure to reset the Service Box.
In some cases it is needed to fully reset the Service box on request by ABB Support.
This reset will completely wipe out all configuration and history and reformat the
service box in the default setup. The box will be restored in factory mode (Retrofit
+ Remote ABB SIMs (or WiFi) and LAN IP address 192.168.125.83) and
needs to be reconfigured if default setup is not used.
WARNING
The reset procedure should not be interrupted until finished or the box firmware
may be destroyed and the box has to be sent back to ABB.
Prerequisite
As preparation, identify the reset hole under the antenna connector and prepare
a pin. You can verify the reset button through the LED BI1 by pressing briefly the
reset button with the pin.
Reset procedure
The following procedure provides information about the reset of Service Box.
Note Action
Power OFF the box. 1
Press the reset button with a pin. 2
Keep reset pressed and power on the
box. Keep reset pressed. 3
After 5 seconds (from Power ON) the user
led will be red. keep reset pressed. 4
After 25 seconds (from Power ON) the
User LED will be off. Keep reset pressed. 5
After 30 seconds (from Power ON) the
User LED will blink red. Release the reset
button. 6
The reset process will start and the box
will reboot a few times in default values. 7
Wait until the User LED is green again to
do required reconfiguration 8
Ports used
The service box port uses the following ports and provides the following services:
Description Port
Used for ABB Firmware installation (not used in production) Port 21/TCP
Used for Status and Configuration with a local web client. Port 80/TCP
Used as an alternative port for Status and Configuration. Port 81/TCP
Continues on next page
Product manual - Connected Services 105
3HAC060439-001 Revision: E
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6 Troubleshooting
6.3 Reset the Service Box