ABB DSQC1016, Manual

Page: 124 / 156

7.5 Preparation for Remote Access
Introduction
Before providing Remote Access to external users, you must verify that the
connection works with the new Talk2M account. You can verify the Remote Access
using eCatcher and ensure that the box is registered.
Testing the Remote Access connectivity
You can verify whether the Remote Access is functioning by connecting remotely
using its admin account. For this you need to:
• Configure the conditions on the server
• Configure the Site (For more details, see Customer site configuration on
page 115 .
To enable Remote Access:
1 Enable the authorization on MyRobot and define a time limit (maximum 24
hours).
2 Turn ON the Remote Access key.
If all the conditions are set correctly the Service Box reboots from Connected
Services to Remote Access. The user LED goes off for a while and blinks while
the box switches to Remote Access. To indicate that the box is in the Remote
Access mode the user LED stays green, the modem LED is green when connected,
and the T2M (DO LED) blinks every second.
Remote Access connectivity information
Introduction
It is possible to see the status of connectivity through FlexPendant or through the
status page of the Service Box. Additional information about connectivity is available
in the Service Box Wan Setup and WAN Info page for the config user. For more
details, see
Network Service Box connectivity on page 75 .
Remote access information - FlexPendant
To verify if the Remote Access is enabled and active on the FlexPendant:
1 Tap System Info > Service box .
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124 Product manual - Connected Services
3HAC060439-001 Revision: E
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7 Remote Access
7.5 Preparation for Remote Access