Aastra 6751i RP, Administrator'S Manual

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AastraLink RP System Administrator Guide 31
Advanced Admi
nistrator Options
Setting Voicemail Options
You can specify a number of settings to control how employees initially receive voicemail messages, including whether
they'll listen to messages on their phones or receive them as attachments to e-mail (or both), as well as how callers will be
greeted.
To change voicemail settings using Administrator, do the following.
1 Click the Phone System button.
2 In the Tasks pane, under Users, click Add User or Edit User, as appropriate.
3 Click the Voicemail tab.
4 Select the options that you want to change.
5 Click OK in the User Properties dialog box.
Note: Voicemail settings can also be changed by users through the Assistant software.
Using the Automated Receptionist
Incoming calls may be routed directly to one or more phones, or answered by the Automated Receptionist.
The Automated Receptionist Plan is useful if you want the automated voice, called the Automated Receptionist, to answer
calls and transfer them accordingly. Occasionally, a caller may want to speak to a person instead of the automated voice, or
the Automated Receptionist may not be able to recognize what a caller is saying. It is good idea to specify a user as the
operator to handle these situations.
To specify an Automated Receptionist Plan using Administrator, do the following.
1 Click the Call Routing button.
2 In the Tasks pane, click Choose How to Answer Calls.
3 Click the Automated Receptionist Plan.