Troubleshooting
41-001160-01, Rev 00, Releaes 2.3
9-11
Troubleshooting
Reference
For information that describes solutions to most common problems using the IP
phones, see the next section,
“Troubleshooting Solutions”
on
page 9-15.
10
Click on
Operation->Reset
.
11
In the "
Restart Phone
" field click
to restart the IP phone.
To perform support tasks:
12
To store the local configuration file to the specified location, click on
in the "
Get
local.cfg
" field.
13
To store the server configuration file to the specified location, click on
in the
"
Get server.cfg
" field.
14
To display task and stack status information, as well as Free Memory and Maximum Block Free
Memory on the phone, click on
in the "
Show Task and Stack Status
" field.
Note:
The local and server configuration file information and the task and stack status information is
for use by Aastra Technical Support for troubleshooting purposes.
Aastra Web UI
Step Action
Summary of Contents for 5i Series
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Page 179: ...Administrator Level Options 41 001160 01 Rev 00 Releaes 2 3 3 91 Administrator Options...
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Page 1014: ...Sample Configuration Files D 34 41 001160 01 Rev 00 Release 2 3 IP Phone Administrator Guide...
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