Aastra 5i Series Page 721 Administrator'S Manual Download

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Troubleshooting

41-001160-01, Rev 00, Releaes 2.3

9-9

Troubleshooting

Aastra Web UI

Step Action

Click on

Advanced Settings->Troubleshooting

To set log settings:

In the "

Log IP

" field, enter the IP address of where you want log files to be stored.

In the "

Log Port

" field, enter the port number associated with the IP address specified in the "Log IP"

field. This port passes the information from the IP phone to the IP address location.

Summary of Contents for 5i Series

Page 1: ...Administrator Guide Release 2 3 SI SIP I IP PHONE PHONE 41 001160 01 Rev 00 9143i 9480i 9480i CT 9143i 9480i 9480i CT and 5i Series Phones and 5i Series Phones...

Page 2: ...l use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained...

Page 3: ...ibe translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise dis...

Page 4: ......

Page 5: ...restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished t...

Page 6: ...ense is also granted to make and use derivative works provided that such works are identified as derived from the RSA Data Security Inc MD5 Message Digest Algorithm in all material mentioning or refer...

Page 7: ...other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software develope...

Page 8: ...TUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE...

Page 9: ...that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must repro...

Page 10: ...SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN A...

Page 11: ...utors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY...

Page 12: ...e U S and foreign export laws and regulations and v using the Run Time Module other than in connection with operation of the Target Application Aastra Telecom and Wind River Systems i Retain ownership...

Page 13: ...er intellectual property rights You may transfer the Software only if the recipient agrees to be fully bound by these terms and if you retain no copies of the Software LIMITED MEDIA WARRANTY If the So...

Page 14: ...xcluding its principles of conflict of laws and the United Nations Convention on Contracts for the Sale of Goods You may not export the Software in violation of applicable export laws and regulations...

Page 15: ...inal SSLeay License viii libSRTP SRTP Cisco xi Wind River Systems VxWorks software xii UPnP Intel xii Preface About this guide xvii Introduction xvii Audience xvii Other Documentation xviii Chapters a...

Page 16: ...guration Files 1 39 Chapter 2 Configuration Interface Methods About this chapter 2 1 Configuration Methods 2 2 Description 2 2 IP Phone UI 2 2 Aastra Web UI 2 6 Configuration Files Administrator Only...

Page 17: ...d Network Settings 4 26 Global SIP Settings 4 66 Description 4 66 Basic SIP Settings 4 67 Advanced SIP Settings optional 4 80 Real time Transport Protocol RTP Settings 4 89 Autodial Settings 4 99 Conf...

Page 18: ...mote phones 5 83 Message Waiting Indicator Line 5 85 DND Key Mode 5 87 Call Forward Mode 5 89 Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED and Emergency Location Identification Nu...

Page 19: ...d Receive Gain Adjustments 5 339 Centralized Conferencing for Sylantro and Broadsoft Servers 5 341 Authentication Support for HTTP HTTPS Download Methods used with Broadsoft Client Management System C...

Page 20: ...ne 7 2 Configuration File Encryption Method 7 2 Procedure to Encrypt Configuration Files 7 4 Vendor Configuration File Encryption 7 6 Chapter 8 Upgrading the Firmware About this chapter 8 1 Upgrading...

Page 21: ...nd Advanced Parameters A 6 Simplified IP Phone UI Options Menu A 6 Network Settings A 7 DHCP Option Settings A 12 Password Settings A 14 Emergency Dial Plan Settings A 15 Aastra Web UI Settings A 16 C...

Page 22: ...ist Settings A 119 Customize Callers List and Services Key A 120 Call Forward Settings A 121 Call Forward Key Mode Settings A 122 LLDP MED and ELIN Settings A 124 Missed Calls Indicator Settings A 126...

Page 23: ...key Settings for 57i and 57i CT A 199 Handset Feature Key Settings for the 9480i CT and 57i CT A 206 Expansion Module Key Settings for 536M 53i 55i 57i 57i CT and 560M for 55i 57i 57i CT A 208 Locking...

Page 24: ...erver Set up B 2 Appendix C Configuring the IP Phone at the Asterisk IP PBX About this appendix C 1 IP Phone at the Asterisk IP PBX C 2 Appendix D Sample Configuration Files About this appendix D 1 Sa...

Page 25: ...irectory Object Directory List Screen G 39 Status Message Object Idle Screen G 41 Execute Commands Object for executing XML commands G 43 XML URI for Key Press Simulation G 60 Dynamic Configuration Ob...

Page 26: ......

Page 27: ...IP phones Audience This guide is for network administrators system administrators developers and partners who need to understand how to operate and maintain the IP phone on a SIP network It also provi...

Page 28: ...Model 9143i 9480i 9480i CT and 5i Series SIP IP Phone Administrator Guide explains how to set the phone up on the network as well as advanced configuration instructions for the SIP IP phone This guid...

Page 29: ...the IP Phone Chapter 4 Configuring operational information on the IP Phones Chapter 5 Configuring advanced operational information on the IP Phones Chapter 6 Encryption information Chapter 7 Firmware...

Page 30: ......

Page 31: ...models use for operation Topics This chapter covers the following topics Topic Page IP Phone Models page 1 3 Model 9143i IP Phone page 1 6 Model 9480i and 9480i CT IP Phones page 1 10 Model 51i IP Ph...

Page 32: ...er 1 2 41 001160 01 Rev 00 Releaes 2 3 IP Phone Administrator Guide Firmware and Configuration Files page 1 36 Configuration File Precedence page 1 38 Installing the Firmware Configuration Files page...

Page 33: ...ol SIP The 9480i CT and 57i CT offers the base phone along with a cordless extension References For more information about the features and installation requirements see the SIP IP Phone Installation...

Page 34: ...es 2 3 IP Phone Administrator Guide Optional Accessories The following are optional accessories for the IP Phones 55i 57i 57i CT 53i 51i Power over Ethernet PoE Additional Ethernet Cable category 5 5e...

Page 35: ...ditional softkeys for the phone The 560M module adds 60 additional softkeys to the IP phone models 55i 57i and 57i CT using the 3 function keys on the bottom right of the unit The 560M module provides...

Page 36: ...peeddial key configuration feature Full duplex speakerphone for handsfree calls Supports up to 9 call lines Headset support modular connector Built in two port 10 100 Ethernet ports lets you share a c...

Page 37: ...open list such as the Options List without saving changes Hold key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing Volume contr...

Page 38: ...e password protected Contact your System Administrator for more information Directory key Accesses the Directory on the phone The Directory List is your personal phone book conveniently stored within...

Page 39: ...ere are no functions configured on the programmable keys keys are configured as None Note For more information about configuring the programmable keys 1 through 7 to perform specific functions see Cha...

Page 40: ...t 10 100 Ethernet switch lets you share a connection with your computer Inline power support based on 802 3af standard which eliminates power adapters AC power adapter included Enhanced busy lamp fiel...

Page 41: ...that is flashing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Volume control key Adjusts the volume for the handse...

Page 42: ...intercom call to a remote extension and answers incoming intercom calls The 9480i and 9480i CT IP Phones also have default softkey 4 configured as Icom Services key Displays a list of Services availab...

Page 43: ...ev 00 Releaes 2 3 1 13 Overview 9480i CT Cordless Handset Features 5 line backlit display screen 2 multi functional softkeys Programmable function key supports up to 14 functions Vibration Alerter Hea...

Page 44: ...o the programmed Feature Key List Scrolls up when in the various lists Adds a space during editing 5 Softkeys Activates feature or option shown on the display above the keys 6 Call key Used to obtain...

Page 45: ...bol keypad or a text keypad 51i Phone Features 3 line LCD screen 1 call appearance line Press and Hold speeddial key configuration feature Supports 1 call line with transfer capabilities Full duplex s...

Page 46: ...redials the last dialed number Volume control key Adjusts the volume for the handset ringer and handsfree speaker Save key Saves names and numbers to the Directory List Also saves names and numbers fr...

Page 47: ...also let you scroll through menu selections such as the Options List UP Arrow This key also acts as a Transfer Key allowing you to transfer calls when required DOWN Arrow This key also acts as a Confe...

Page 48: ...edials the last dialed number Volume control key Adjusts the volume for the handset ringer and handsfree speaker Save key Saves names and numbers to the Directory List Also saves names and numbers fro...

Page 49: ...also let you scroll through menu selections such as the Options List UP Arrow This key also acts as a Transfer Key allowing you to transfer calls when required DOWN Arrow This key also acts as a Confe...

Page 50: ...eatures 3 line LCD screen 6 top keys all 6 keys are programmable 3 call appearance lines with LEDs Press and Hold speeddial key configuration feature Supports up to 9 call lines Full duplex speakerpho...

Page 51: ...ll appearance button beside the light that is flashing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Volume control...

Page 52: ...tively These keys are locked but can be unlocked and made configurable if required by the System Administrator The following are the default functions for the programmable keys on the 53i IP phone 1 S...

Page 53: ...55i Phone Features 8 line graphical LCD screen 144 x 75 pixels with white backlight 12 programmable keys 6 Top keys Programmable hard keys 6 Bottom keys Programmable state based softkeys 4 call appear...

Page 54: ...phone Your System Administrator may have already customized some of your settings Check with your System Administrator before changing the administrator only options Hold key Places an active call on...

Page 55: ...ses the character on the left pressing the RIGHT arrow key sets the option Programmable keys 6 Top keys programmable hard keys up to 6 programmable functions By default the top keys 1 through 4 are as...

Page 56: ...ic functions on the 55i IP phone However after you lift the handset there are specific static softkeys that display that cannot be changed These are as follows 1 DIAL Allows you to dial out on the pho...

Page 57: ...res 11 line graphical LCD screen 144 x 128 pixels with white backlight 12 multi functional softkeys 6 Top Keys programmable static softkeys 6 Bottom Keys programmable state based softkeys 4 call appea...

Page 58: ...Options key Accesses options to customize your phone Your System Administrator may have already customized some of your settings Check with your System Administrator before changing the administrator...

Page 59: ...gation keys Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display if there is more than 1 line of status text messages These buttons also let you scro...

Page 60: ...oicemail provided by third parties 2 DIRECTORY Displays up to 200 names and phone numbers stored in alphabetical order 3 CALLERS LIST Accesses the last 200 calls received 4 ICOM Accesses another exten...

Page 61: ...tion Alerter Headset Jack Desk charging stand 57i CT Cordless Handset Key Descriptions Function Function Description 1 Receiver 2 Volume key During Ringing Adjusts ringer volume During a call Adjusts...

Page 62: ...Also used as a Hold key 7 Dial Pad 8 Mute Key When used prevents the caller from hearing you 9 Headset Jack 10 Status Light 11 Release key To end calls and go on hook Exits Menu and the various lists...

Page 63: ...server setup you may have the IP phone may download a firmware version automatically or you may need to download it manually Installation Considerations The following considerations must be made befor...

Page 64: ...TTPS Ethernet Fast Ethernet LAN 10 100 Mb Category 5 5e straight through cabling Power source For Ethernet networks that supply in line power to the phone IEEE 802 3af For power use the Ethernet cable...

Page 65: ...need to download to your IP phone Stores configuration files for the IP phone Stores the software when performing software upgrades to the IP phone Reference To set the protocol for your configuration...

Page 66: ...the phone The configuration files consist of two files called aastra cfg This file contains configuration information about the IP Phone MAC cfg for example 00085D1610DE cfg This file contains config...

Page 67: ...ware file includes all the necessary files you need for your phone including the language files Loading the language files to your phone s is optional For more information about loading language files...

Page 68: ...n the event of conflicting values set by the different methods values are applied in the following sequence 1 Default values hard coded in the phone software 2 Values downloaded from the configuration...

Page 69: ...e phone model st to the root directory of the configuration server The IP phone accepts the new firmware file only if it is different from the firmware currently loaded on the IP phone Note The phone...

Page 70: ......

Page 71: ...an use to configure the IP phones Topics This chapter covers the following topics Note Features characteristics requirements and configuration that are specific to a particular IP phone models are ind...

Page 72: ...se the phone s hard keys and keypad to configure specific features on the IP phone By default specific softkeys programmable keys on each phone model can also access the Directory List and Callers Lis...

Page 73: ...h phone model Note An Administrator can apply a simplified options menu to the IP phones An Administrator can also enable and disable the use of an Administrator password protection in the IP phone UI...

Page 74: ...Configuration Methods 2 4 41 001160 01 Rev 00 Releaes 2 3 IP Phone Administrator Guide 53i 55i 57i 57i CT 57i CT Handset Options Key Options Key 51i...

Page 75: ...CT 55i 57i 57i CT To select an option press the Select softkey press 4 or select the number on the keypad that corresponds to the option in the Option List 4 On 9143i 51i 53i Use the Set softkey after...

Page 76: ...yer Security TLS as a sublayer under its regular HTTP application layering SSL is a commonly used protocol for managing the security of a message transmission on the Internet It uses a 40 bit key size...

Page 77: ...lient and server HTTPS Client When an HTTPS client opens and closes its TCP socket the SSL software respectively handshakes upon opening and disconnects upon closing from the HTTPS server The main HTT...

Page 78: ...isplaying Loading Page Authentication Support for HTTP HTTPS Download Methods for Broadsoft Client Management System CMS The IP Phones have authentication support per RFC 2617 when using HTTP or HTTPS...

Page 79: ...y others Accepting the certificate then forwards you to the phone s Web UI Reference For more information on configuring the HTTPS protocol see Chapter 4 the sections Configuring the Configuration Ser...

Page 80: ...ollowing procedure to access the Aastra Web UI Step Action 1 Open your web browser and enter the phone s IP address or host name into the address field The following is an example of the Login screen...

Page 81: ...word is 22222 For a user the default username is user and the password field is left blank The IP phones accept numeric passwords only The Network Status window displays for the IP phone you are acces...

Page 82: ...tion provides the following options Note Programmable Keys apply to the 9143i 53i and 55i Softkeys apply to the 9480i 9480i CT 55i 57i and 57i CT Expansion Modules apply to the 53i 55i 57i and 57i CT...

Page 83: ...53i 55i 57i and 57i CT only Applicable to User and Administrator Handset Keys 9480i CT and 57i CT only Allows you to configure up to 15 softkeys on the handset Applicable to User and Administrator Ke...

Page 84: ...UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Use LLDP ELIN This section also allows you to set Incoming Intercom Settings Outgoing Intercom Settings Admin Only...

Page 85: ...dial Settings that apply to specific lines on the IP phone Action URI Allows an administrator to specify a uniform resource identifier URI that triggers a GET when certain events occur An Administrato...

Page 86: ...P MD5 or EAP TLS Applicable to Administrator Only Troubleshooting Allows you to perform troubleshooting tasks whereby the results can be forwarded to Aastra Technical Support for analyzing and trouble...

Page 87: ...g mac cfg References For information about configuration file precedence see Chapter 1 Overview For a description of each configuration file parameter see Appendix A Configuration Parameters Using the...

Page 88: ...ra cfg mac cfg or both 2 Enter the required configuration parameters followed by the applicable value For example directory 1 company_directory directory 2 my_personal_directory 3 Save the changes and...

Page 89: ...Administrator can use the IP Phone UI the Aastra Web UI or the configuration files to enter and change values This chapter provides information about the available Administrator options Topics This ch...

Page 90: ...5 Basic Settings page 3 19 Account Configuration page 3 34 Network Settings page 3 36 Line Settings page 3 69 Softkeys Programmable Keys Expansion Module Keys page 3 70 Action URI page 3 71 Configurat...

Page 91: ...using the IP Phone UI the Aastra Web UI or the configuration files IP Phone UI Options Using the IP Phone UI you can access the Administrator options at Options Administrator Menu using the default pa...

Page 92: ...P Settings Factory Default Erase Local Config References For information about all other user options in the Options Menu see your model specific SIP IP Phone User Guide For procedures on configuring...

Page 93: ...Simplified IP Phone UI Options Menu You can enable the simplified IP Phone UI Options menu using the configurations files only Full Options Menu Simplified Options Menu Call Forward Call Forward Prefe...

Page 94: ...istrator logs into the Web UI using a Web browser and entering the Admin username and password at the login prompt The default username is admin and the default password is 22222 The IP phones accept...

Page 95: ...r can configure this via the Aastra Web UI if enabled by an Administrator Basic Settings Preferences Key Mapping Basic Settings Preferences Priority Alerting Settings Basic Settings Preferences Direct...

Page 96: ...IP Phone see Chapter 4 Configuring Network and Session Initiation Protocol SIP Features For procedures on configuring the Basic Settings for the IP Phone see Chapter 5 Configuring Operational Feature...

Page 97: ...us via IP Phone UI In the IP phone UI the Phone Status options are available to the user and the administrator and do not require a password entry The following options display for phone status on the...

Page 98: ...s the Link State Negotiation Method Speed and Duplex Method that the phone uses on its PC Port Firmware Info Displays information about the firmware that is currently installed on the IP phone Phone S...

Page 99: ...ex for Port 0 and Port 1 Hardware Information Displays the current IP phone platform and the revision number Firmware Information Displays information about the firmware that is currently installed on...

Page 100: ...oxy aastra com on port 5060 Status is Registered Backup registrar is used Yes SIP Error Number Displays on accounts when registration fails with the SIP proxy server Example Backup Registrar Line SIP...

Page 101: ...OR To re load modified configuration files OR If the settings for the IP phone on the IP PBX system have been modified You can restart the phone using the IP Phone UI or the Aastra Web UI Restarting...

Page 102: ...trator Level Options 3 14 41 001160 01 Rev 00 Releaes 2 3 IP Phone Administrator Guide Restarting the Phone Using the Aastra Web UI Aastra Web UI 1 Click on Operation Reset Phone 2 Click to restart th...

Page 103: ...tory defaults for all of the settings in the aastra cfg mac cfg and local configuration Performing this action results in losing all user modified settings You can reset a phone to factory defaults us...

Page 104: ...istrator Guide Settings Factory Defaults Using the Aastra Web UI Aastra Web UI Step Action 1 Click on Operation Reset Current Settings 2 In the Restore to Factory Defaults field click This restores al...

Page 105: ...dified settings For more information about local configuration see Chapter 1 the section Configuration File Precedence on page 1 38 Erasing the Phone s Local Configuration Using the IP Phone UI IP Pho...

Page 106: ...strator Guide Erasing the Phone s Local Configuration Using the Aastra Web UII Aastra Web UI Step Action 1 Click on Operation Reset Current Settings 2 In the Remove Local Configuration Settings field...

Page 107: ...dial plan that describes the number and pattern of digits that a user dials to reach a particular telephone number For more information on this feature see Local Dial Plan on page 5 49 Send Dial Plan...

Page 108: ...basis see Chapter 5 the section Park Calls Pick Up Parked Calls on page 5 55 To configure the Pickup feature on a key see Chapter 5 the section Park Pick Up Key on page 5 219 Suppress DTMF Playback N...

Page 109: ...s Note This option can be set by both Users and Administrators xml status scroll delay Allows you to set the time delay in seconds between the scrolling of each status message on the phone For more in...

Page 110: ...Plug and Play UpnP on a specific line on the IP phone For more information on this feature see UPnP Mapping Lines for remote phones on page 5 83 Message Waiting Indicator Line Note This option can be...

Page 111: ...ction Call Forwarding on page 5 234 LLDP ELIN Note This option can be set by both Users and Administrators use lldp elin Enables or disables the use of an Emergency Location Identification Number ELIN...

Page 112: ...intercom call and sends a busy signal to the caller For more information on this feature see Incoming Outgoing Intercom with Auto Answer and Barge In on page 5 98 Microphone Mute Note This option can...

Page 113: ...Intercom calls This parameter is required for all server side Intercom calls For more information on this feature see Incoming Outgoing Intercom with Auto Answer and Barge In on page 5 98 Line sip in...

Page 114: ...f a value is entered for this parameter If you leave this parameter blank the Redial key returns to its original functionality Note If you configure the Redial key for speeddialing on the 9480i CT or...

Page 115: ...on this feature see Ring Tones and Tone Sets on page 5 113 N A LineN Note This option can be set by both Users and Administrators lineN ring tone Sets the type of ring tone on the IP phone on a per l...

Page 116: ...Priority alert priority When an alert priority keyword appears in the header of the INVITE request the configured Bellcore ring tone is applied to the IP phone For more information on this feature se...

Page 117: ...Directed Call Pickup Prefix directed call pickup prefix Allows you to specify a prefix to use for directed call pickup that you can use with a BLF or BLF List softkey For more information on this fea...

Page 118: ...Available Timer acd auto available timer Specifies the length of time in seconds before the IP phone status switches back to available For more information on this feature see Automatic Call Distribut...

Page 119: ...is option can be set by both Users and Administrators N A time zone name Custom Parameters time zone minutes dst minutes dst start end relative date dst start month dst end month dst start week dst en...

Page 120: ...eter in Configuration Files Description WebPage Language Note This option can be set by both Users and Administrators language The language you want to display in the IP Phone UI and the Aastra Web UI...

Page 121: ...ues are English French Fran ais German Deutsch Italian Italiano Spanish Espa ol For more information on this feature see Specifying the Input Language to Use on page 5 37 Language 1 thru 4 language N...

Page 122: ...one for these features are Account Phone Custom You can set the modes for DND and CFWD in the Aastra Web UI at the path Basic Settings Preferences General or using the following parameters in the conf...

Page 123: ...you configured is enabled All other accounts are grayed out but set to the same configuration Using the Aastra Web UI if you make changes to that initial account the changes apply to all accounts on t...

Page 124: ...ork Settings The following paragraphs describe the network parameters you can configure on the IP phone Network settings are in two categories Basic network settings Advanced network settings Note Spe...

Page 125: ...information The DHCP server serves the network information that the IP phone requires If the IP phone is unable to get any required information then you must enter it manually DHCP populates the foll...

Page 126: ...information see Configuring Network Settings Manually on page 4 20 Primary DNS Primary DNS dns1 Primary domain name server IP address For any of the IP address settings on the IP phone a domain name...

Page 127: ...5i 57i 57i CT N A LAN Port PC Port PC Port PassThru Enable Disable 9143i 51i 53i PC Port PassThru Enable Disable 9480i 9480i CT 55i 57i 57i CT ethernet port 0 ethernet port 1 pc port passthrough enabl...

Page 128: ...value during start up results in an automatic reboot For more information see Using Option 77 User Class on the IP Phone on page 4 11 Option Override DHCP Option Override dhcp config option override...

Page 129: ...LLDP MED and Emergency Location Identification Number ELIN on page 5 93 N A LLDP Packet Interval lldp interval The amount of time in seconds between the transmission of LLDP Data Unit LLDPDU packets T...

Page 130: ...ter in the event that only non default UPnP gateways get discovered on the network The UPnP port mappings are saved to this IP address so even if the phone reboots it will still have the correct port...

Page 131: ...ed sip nortel nat support Enables or disables the phone to operate while connected to a network device that enforces NAT For more information see Chapter 4 Configuring Nortel NAT optional on page 4 28...

Page 132: ...ameter to 1 prevents the use of the configured Time Server s For more information see Chapter 4 Network Time Servers on page 4 63 N A Time Servers 1 2 and 3 time server1 time server2 time server3 time...

Page 133: ...on page 4 36 XML HTTP POSTs HTTPS Server Block XML HTTP POSTs https block http post xml Enables or disables the blocking of XML scripts from HTTP POSTs Some client applications use HTTP POSTs to tran...

Page 134: ...ransport Layer Security version 1 TLS 1 0 is a protocol that ensures privacy between communicating applications and their users on the Internet TLS is the successor to SSL SSL 3 0 Secure Socket Layer...

Page 135: ...id or are not signed by Verisign Thawte or GeoTrust the phones fail to download configuration files For more information see Chapter 4 HTTPS Server Certificate Validation on page 4 40 Check Expires Ch...

Page 136: ...Filename https user certificates Specifies a file name for a PEM file located on the configuration server This file contains the User provided certificates in PEM format These certificates are used t...

Page 137: ...fferentiated Services Code Point DSCP for SIP packets For more information see Chapter 4 Type of Service ToS Quality of Service QoS and DiffServ QoS on page 4 50 Type of Service RTP RTP tos rtp The Di...

Page 138: ...see Chapter 4 Virtual LAN optional on page 4 50 Other Priority Priority Non IP Packet priority non ip Specifies the priority value for non IP packets For more information see Chapter 4 Virtual LAN opt...

Page 139: ...ameter It is the mapping between the DSCP value and the VLAN priority value for SIP RTP and RTCP packets You enter the tos priority map value as follows DSCP_1 Priority_1 DSCP_2 Priori ty_2 DSCP_64 Pr...

Page 140: ...port Example You enable tagging on the LAN Port VLAN id as normal but set the PC Port VLAN id port 1 to 4095 The following example sets the phone to be on VLAN 3 on the LAN Port but the PC Port is con...

Page 141: ...specific parameters using the IP Phone UI the Aastra Web UI or the configuration files If you have a proxy server or have a SIP registrar present at a different location than the PBX server the SIP p...

Page 142: ...alues are up to 20 alphanumeric characters For more information see Chapter 4 Basic SIP Settings on page 4 67 User Name Phone Number Global and Per Line sip user name global sip lineN user name per li...

Page 143: ...when entering For more information see Chapter 4 Basic SIP Settings on page 4 67 N A BLA Number Global and Per Line sip bla number global sip lineN bla number per line Phone number that you assign to...

Page 144: ...roxy port per line SIP proxy server s port number Default is 0 For more information see Chapter 4 Basic SIP Settings on page 4 67 N A Backup Proxy Server Global and Per Line sip backup proxy server gl...

Page 145: ...e Chapter 4 Basic SIP Settings on page 4 67 Registrar Server Registrar Server Global and Per Line sip registrar ip global sip lineN registrar ip per line IP address of the SIP registrar Up to 64 alpha...

Page 146: ...p registrar s typically the backup SIP proxy port number For more information see Chapter 4 Basic SIP Settings on page 4 67 N A Registration Period Global and Per Line sip registration period global s...

Page 147: ...ng the box for this field in the Aastra Web UI Default is disabled For more information see Chapter 4 Advanced SIP Settings optional on page 4 80 Explicit MWI Subscription Period sip explicit mwi subs...

Page 148: ...specified line with the BroadSoft s server side DND CFWD or ACD features For more information about this parameter see Chapter 6 the section As Feature Event Subscription on page 6 17 AS Feature Event...

Page 149: ...ation see Chapter 4 Advanced SIP Settings optional on page 4 80 Timer 1 and Timer 2 sip T1 timer sip T2 timer These timers are SIP transaction layer timers defined in RFC 3261 Timer 1 is an estimate i...

Page 150: ...ST specify the Trusted Certificates the Root and Intermediate Certificates the Local Certificate and the Private Key are optional For more information see Chapter 4 Advanced SIP Settings optional on p...

Page 151: ...d SIP Settings optional on page 4 80 Registration Timeout Retry Timer sip registration timeout retry timer Specifies the length of time in seconds that the phone waits until it re attempts to register...

Page 152: ...tional on page 4 80 BLA Subscription Period sip bla subscription period Specifies the amount of time in seconds that the phone waits to receive a BLA subscribe message from the server If you specify z...

Page 153: ...oxy see Chapter 6 the section Whitelist Proxy on page 6 24 XML SIP Notify sip xml notify event Enables or disables the phone to accept or reject an aastra xml SIP NOTIFY message Note To ensure the SIP...

Page 154: ...Real time Transport Protocol RTP Settings on page 4 89 N A Basic Codecs G 711 u Law G 711 a Law G 729 sip use basic codecs Enables or disables basic codecs Enabling this parameter allows the IP phone...

Page 155: ...t Protocol RTP Settings on page 4 89 N A RTP Encryption Global and Per Line sip srtp mode global sip lineN srtp mode per line This parameter determines if SRTP is enabled on this IP phone as follows I...

Page 156: ...er Line sip autodial timeout sip lineN autodial timeout Globally or on a per line basis specifies the time in seconds that the phone waits to dial a preconfigured number after the handset is lifted fr...

Page 157: ...stra Web UI Basic SIP Authentication Settings Basic SIP Network Settings Advanced SIP Settings Missed Call Summary Subscription only RTP Settings DTMF Method and RTP Encryption only Autodial Settings...

Page 158: ...eys You can have up to 3 expansion modules on an IP phone totaling 180 softkeys Valid for 55i 57i and 57i CT phones The softkey programmable key or expansion module key can be set to use a specific fu...

Page 159: ...that triggers a GET when certain XML events occur The IP phone XML events that support this feature are Startup Successful registration Incoming call Outgoing call Offhook Onhook Disconnected XML SIP...

Page 160: ...out XML content If XML content is provided in the SIP NOTIFY it is processed directly by the phone as it is done for an XML PUSH Reference For more information about enabling the XML SIP Notify on the...

Page 161: ...eters in Configuration Files Description Download Protocol Settings Download Protocol Download Protocol download protocol Protocol to use for downloading new versions of software to the IP phone Valid...

Page 162: ...ation files reside on the TFTP server for downloading to the IP Phone If the IP phone s configuration and firmware files are located in a sub directory beneath the server s root directory the relative...

Page 163: ...on page 4 104 Select TFTP Use Alternate TFTP use alternate tftp Enables or disables the alternate TFTP server Valid values are 0 disabled and 1 enabled For more information see Chapter 4 Configuratio...

Page 164: ...l on page 4 104 FTP Username FTP Username ftp username The username to enter for accessing the FTP server This will become effective after this configuration file has been downloaded into the phone No...

Page 165: ...ath name for which the configuration files reside on the HTTP server for downloading to the IP Phone If the IP phone s configuration and firmware files are located in a sub directory beneath the serve...

Page 166: ...es the path name for which the configuration files reside on the HTTPS server for downloading to the IP Phone If the IP phone s configuration and firmware files are located in a sub directory beneath...

Page 167: ...not overwritten by an auto resync update Auto resync affects the configuration files only However the settings in the Aastra Web UI take precedence over the IP phone UI and the configuration files 3 T...

Page 168: ...ntering a value for this parameter using the configuration files the value can be entered using minute values from 00 to 59 for example the auto resync time can be entered as 02 56 5 Auto Resync adds...

Page 169: ...dresses N A XML Push Server List Approved IP Addresses xml application post list The HTTP server that is pushing XML applications to the IP phone For more information see Chapter 5 the section XML Pus...

Page 170: ...nload the firmware stored on the configuration server in one of three ways Manual firmware update using the Aastra Web UI TFTP only Manual update of firmware and configuration files by restarting the...

Page 171: ...ocol Specifies the protocol that the RTP port on the IP phone uses to send out SIP signaling packets Default is USP Notes 1 If you set the value of this parameter to 4 TLS the phone checks to see if t...

Page 172: ...tent TLS requires the outbound proxy server and outbound proxy port parameters be configured in either the configuration files or the Aastra Web UI Advanced Settings Global SIP Basic SIP Network Setti...

Page 173: ...st CA root certificate This parameter is required when configuring TLS optional for Persistent TLS Note The certificate files must use the format pem To create custom certificate files to use on your...

Page 174: ...when the phone uses the TLS transport protocol to setup a call The Trusted Certificate files define a list of trusted certificates The phone s trusted list must contain the CA root certificates for al...

Page 175: ...he 802 1x Protocol Note If configuring 802 1x using the IP Phone UI the certificates and private keys must already be configured and stored on the phone Use the configuration files or the Aastra Web U...

Page 176: ...Support on page 6 31 EAP TLS 802 1x Mode EAP Type eap type Specifies the type of authentication to use on the IP Phone For more information see Chapter 6 the section 802 1x Support on page 6 31 Ident...

Page 177: ...see Chapter 6 the section 802 1x Support on page 6 31 N A Trusted Certificates Filename 802 1x trusted certificates Specifies the file name that contains the trusted certificates For more information...

Page 178: ...t in which to save log files Filter the logs according to severity that get reported to log files Save the current local configuration file to a specified location Save the current server configuratio...

Page 179: ...Administrator Level Options 41 001160 01 Rev 00 Releaes 2 3 3 91 Administrator Options...

Page 180: ......

Page 181: ...apter also includes procedures for configuring the Network and Global SIP features via the configuration files the IP Phone UI and the Aastra Web UI where applicable Topics This chapter covers the fol...

Page 182: ...tings page 4 26 Global SIP Settings page 4 66 Basic SIP Settings page 4 67 Advanced SIP Settings optional page 4 80 Real time Transport Protocol RTP Settings page 4 89 Autodial Settings page 4 99 Conf...

Page 183: ...ator password To configure the phone using the Aastra Web UI you must enter an administrator username and password References For configuring the IP phone at the Asterisk IP PBX see Appendix C Configu...

Page 184: ...Primary DNS Secondary DNS LAN Port PC Port Basic Network Settings DHCP The IP phone is capable of querying a DHCP server allowing a network administrator a centralized and automated method of configu...

Page 185: ...er message that the DHCP server generates to tell the phone which configuration server it should use to download new firmware and configuration files For DHCP to automatically populate the IP address...

Page 186: ...e phone s configuration files The following is an Option 43 example using Linux On the startup of the phones when the DHCP server receives the request with the information in this example it allows th...

Page 187: ...Phone57i cfg server name ftp username password 10 10 10 1 class vendor class 57iCT match if option vendor class identifier AastraIPPhone57iCT vendor option space AastraIPPhone57iCT option AastraIPPhon...

Page 188: ...ftp user password ftpserver option tftp server name ftp 192 168 1 45 option tftp server name ftp ftpsvr example com for anonymous user option tftp server name ftp userID password ftpsvr example com T...

Page 189: ...age A 12 Aastra IP Phone UI Step Action 1 Press Options and then select Administrator Menu On the 51i Press Services and then select Options Administrator Menu 2 Select Network Settings 3 Select Hostn...

Page 190: ...ated with Model MAC address of your phone for example 53i00085D164435 If you want to change the hostname enter a hostname for your phone in the Hostname field Valid values are up to 64 alpha numeric c...

Page 191: ...option to choose the address pool for which it allocates an address from and or to select any other configuration option An Administrator can configure the DHCP Option 77 User Class via the configura...

Page 192: ...enu On the 51i Press Services and then select Options Administrator Menu 2 Select Network Settings 3 Select DHCP Settings 4 Select DHCP User Class 5 In the DHCP User Class field enter a DHCP User Clas...

Page 193: ...ngs Network Advanced Network Settings 2 In the DHCP User Class field enter a DHCP User Class to apply to your phones For example admin Valid values are up to 64 alpha numeric characters 3 Click to sav...

Page 194: ...hcp config option override You can set this parameter via the configuration files IP Phone UI or the Aastra Web UI Setting this parameter results in the phone only using the chosen DHCP option and ign...

Page 195: ...ervices and then select Options Administrator Menu 2 Select Network Settings 3 Select DHCP Settings 4 Select Option Override The following list displays None default no override uses normal precedence...

Page 196: ...ngs 2 In the DHCP Option Override field select an option to use to override the normal precedence order Valid values are None default no override uses normal precedence order of 43 160 159 66 Option 4...

Page 197: ...using the first DHCP offer without listening for more DHCP offers If the first DHCP message contains no configuration server information the phone continues to listen for other DHCP messages If the s...

Page 198: ...le and disable DHCP using the configuration files the IP phone UI or the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Net...

Page 199: ...ng Network and Session Initiation Protocol SIP Features Aastra Web UI Step Action 1 Click on Advanced Settings Network Basic Network Settings 2 Enable the DHCP field by checking the check box Disable...

Page 200: ...the phone uses the TFTP protocol as the default server protocol If you want to specify a different protocol to use see Configuration Server Protocol on page 4 104 Configuration Files For specific par...

Page 201: ...he IP phone is manually configured Aastra Web UI Step Action 1 Click on Advanced Settings Network Basic Network Settings 2 Enter an IP address of the phone in the IP Address field 3 Enter a subnet mas...

Page 202: ...In the auto negotiation process the connected devices share their speed and duplex capabilities and connect at the highest common denominator HCD Auto negotiation can be used by devices that are capab...

Page 203: ...ve data in both directions On the IP phones you can set the full duplex transmission to transmit in 10Mbps or in 100Mbps Configuring the LAN Port and PC Port You can configure the Ethernet port transm...

Page 204: ...s AutoNegotiation 8 Select PC Port Link 9 Select a negotiation method to use on port 1and press Done Valid values are AutoNegotiation FullDuplex 10Mbps FullDuplex 100Mbps HalfDuplex 10Mbps HalfDuplex...

Page 205: ...ld select a negotiation method to use on port 0 Valid values are Auto Negotiation Full Duplex 10Mbps Full Duplex 100Mbps Half Duplex 10Mbps Half Duplex 100Mbps Default is Auto Negotiation 3 In the PC...

Page 206: ...using the Aastra Web UI or the configuration files Network Address Translation NAT The protocols used by all IP phones do not interoperate completely with Network Address Translation NAT For the IP P...

Page 207: ...gistrars The phone at IP address 10 10 10 30 is configured to register with the proxy at 63 251 195 30 Because this proxy registrar is not a Nortel proxy and has no SBC or ALG functionality the config...

Page 208: ...e network by translating port numbers within packets between the public and private networks When using NAT and an RTP packet arrives at the public side of the firewall it is expected to have the NAT...

Page 209: ...ptions List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones accept numeric passwords only 4 Select Network Settings 5 Select NAT Settings 6 Select Nortel NAT 7 Press...

Page 210: ...ick on Advanced Settings Network Advanced Network Settings 2 Select Yes enable or No disable in the Nortel NAT Traversal Enabled field to enable or disable NAT for a Nortel network 3 Enter a time in s...

Page 211: ...on the phone to enter the Options List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones accept numeric passwords only 4 Select Network Settings 5 Select Static NAT 6...

Page 212: ...The value must be entered in dotted decimal format For example 0 0 0 0 The NAT IP is the public IP address of your NAT device 3 Enter a NAT port in the NAT SIP Port field Default is 51620 The NAT SIP...

Page 213: ...ports using the configuration files or the Aastra Web UI After configuring these parameters you must reboot the phone If NAT is disabled the port number also shows in the VIA and Contact SIP headers I...

Page 214: ...the Configuration Files You use the following parameters to configure SIP and TLS ports for NAT traversal sip local port sip local tls port Configuration Files For specific parameters you can set in t...

Page 215: ...SIP and TLS source ports using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 The Local SIP UDP TCP Port field has a default value of 5060 Change this...

Page 216: ...the Internet When a server and client communicate TLS ensures that no third party may eavesdrop or tamper with any message TLS is the successor to SSL When an HTTPS client opens and closes its TCP so...

Page 217: ...astra Web UI you can configure the following regarding HTTPS Specify HTTPS security client method to use TSLv1 or SSLv3 Enable or disable HTTP to HTTPS server redirect function HTTPS server blocking o...

Page 218: ...to select a client method to use for HTTPS Valid values are SSL 3 0 default TLS 1 0 9 Press Done to save the changes Configure HTTPS Server 10 Select HTTPS Server 11 Select HTTP HTTPS 12 Press Change...

Page 219: ...HTTPS Client Method field Valid values are SSL 3 0 default TSL 1 0 3 Enable HTTP to HTTPS redirect by checking the HTTPS Server Redirect HTTP to HTTPS field check box Disable this field by unchecking...

Page 220: ...d Thawte pre loaded User Provided Certificates The administrator has the option to upload their own certificates onto the phone The phone downloads these certificates in a file of PEM format during bo...

Page 221: ...Phone UI or the Aastra Web UI https validate certificates Enables disables validation https validate hostname Enables disables the checking of the certificate commonName against the server name https...

Page 222: ...ggle the Enable field to Yes or No Note If you are using HTTPS as a configuration method and use a self signed certificate you must set this field to No before upgrading to Release 2 3 of the IP Phone...

Page 223: ...ge is immediately applied after pressing DONE Enable Disable HTTPS Validate Hostnames 10 Select Check Hostnames 11 Press Change to toggle the Check Hostnames field to Yes or No 12 Press DONE to save t...

Page 224: ...to Release 2 3 of the IP Phones 3 The Check Certificate Expiration field is enabled by default To disable validation of certificate expiration click the check mark in the box to clear the check mark W...

Page 225: ...a PEM file located on the configuration server This file contains the User provided certificates in PEM format These certificates are used to validate peer certificates Notes 1 You must disable the V...

Page 226: ...one back to local mode the UPnP manager removes any open port mappings and shuts itself down If you boot the phone in remote mode the UPnP manager initializes after the phone obtains an IP address and...

Page 227: ...n UPnP Mapping Lines for remote phones on page 5 83 Configuring UPnP optional Use the following procedures to configure UPnP on the IP phones Configuration Files For specific parameters you can set in...

Page 228: ...rator Guide 8 Press Done 3 times to save the changes Note The session prompts you to restart the IP phone to apply the configuration settings 9 Select Restart Aastra Web UI Step Action 1 Click on Adva...

Page 229: ...d Session Initiation Protocol SIP Features 2 The UPnP field is disabled by default To enable UPnP place a check in the Enabled box Uncheck the box to disable this field This field enables and disable...

Page 230: ...llowing sections describe the VLAN features you can configure on the IP phones Type of Service ToS Quality of Service QoS and DiffServ QoS ToS is an octet as a field in the standard IP header It is us...

Page 231: ...otes 1 In order for the software to successfully maintain connectivity with a network using VLAN functionality the IP phone reboots if you modify the tagging enabled VLAN Enable in the Web UI vlan id...

Page 232: ...ll packets An administrator can also configure VLAN priority for non IP packets using the priority non ip parameter Since the default DSCP settings for SIP RTP and RTCP are 26 46 and 46 respectively t...

Page 233: ...ToS DSCP is enabled by default The SIP RTP and RTCP parameters show defaults of 26 46 and 46 respectively Use the following procedures to change these settings if required Configuration Files For spe...

Page 234: ...of Service RTCP Default is 46 Valid values are 0 to 63 Note If you change the ToS DSCP setting for a Protocol and VLAN is enabled you will need to map the applicable priority to the Protocol setting...

Page 235: ...col field SIP or RTP or RTCP 3 Enter a value from 0 to 63 Default values are as follows SIP 26 RTP 46 RTCP 46 Note If you change the ToS DSCP setting for a Protocol and VLAN is enabled you will need t...

Page 236: ...l Area Network VLAN Settings on page A 36 IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones acce...

Page 237: ...s Done 3 times to return to the VLAN Settings menu To set VLAN ID and priority for PC Port Port 1 20 Select PC Port VLAN 21 Select PC Port VLAN ID 22 Enter a value from 1 to 4095 to specify the VLAN I...

Page 238: ...o save the change 24 Select PC Port Priority 25 Select a PC Port VLAN priority value from 0 to 7 for the PC Port Default is 0 26 Press Done 4 times to save the changes Note The session prompts you to...

Page 239: ...d check box Disable this field by unchecking the check box 3 With VLAN enabled select the priority 0 to 7 for non IP packets in the Priority Non IP Packet field To set VLAN ID and priority for the LAN...

Page 240: ...Port The following is an example of configuring the phone on a VLAN where all untagged packets are sent to the passthrough port Example You enable tagging as normal enter a value for the LAN Port VLA...

Page 241: ...T or firewall A parameter created for the Via header called Rport in RFC 3581 allows a client to request that the server send the response back to the source IP address and the port from which the req...

Page 242: ...Aastra Web UI 1 Click on Advanced Settings Network Advanced Network Settings 2 In the Advanced Network Settings section enable the Rport RFC3581 field by checking the check box Disable Rport by unche...

Page 243: ...gure the NTP servers using the configuration files Use the following procedure to enable disable the NTP server using the IP Phone UI Note The IP phones support NTP version 1 Configuration Files For s...

Page 244: ...Aastra Web UI 8 Enter the IP Address in dotted decimal or qualified domain name for the Time Server 9 Press Done to save the change Aastra Web UI Step Action 1 Click on Advanced Settings Network Adva...

Page 245: ...Network and Session Initiation Protocol SIP Features 3 Enter an IP address or qualified domain name in the Time Server 1 Time Server 2 and or Time Server 3 field s to specify the location of the NTP t...

Page 246: ...configure and modify these parameters and associated values using the configuration files the IP phone UI or the Aastra Web UI The Aastra Web UI and configuration file methods configure global and pe...

Page 247: ...al and per line authentication and network parameters on the IP phones SIP Global Parameters IP Phone UI Parameters Aastra Web UI Parameters Configuration File Parameters SIP Global Authentication Par...

Page 248: ...rd BLA Number Line Mode sip lineN screen name sip lineN screen name 2 sip lineN user name sip lineN display name sip lineN auth name sip lineN password sip lineN bla number sip lineN mode sip lineN vm...

Page 249: ...section are ignored even if some of the parameters within the global set are not defined in the per line set SIP Precedence Example The following example shows the SIP proxy feature and example schema...

Page 250: ...SIP network block the phone does not apply any of the global SIP network block parameters So even though the global parameters configure a SIP registrar Line3 on the phone ignores all global network...

Page 251: ...s Outgoing calls and the previously mentioned subscriptions behave the same as registrations where the primary proxy is tried before the backup You can configure the backup SIP proxy on a global or pe...

Page 252: ...ngs optional You can configure SIP settings using the configuration files the IP Phone UI or the Aastra Web UI Note To configure the SIP settings per line use the configuration files or the Aastra Web...

Page 253: ...rar IP Port 10 Enter an IP address or fully qualified host name in the Registrar Server field Default is 0 0 0 0 A global value of 0 0 0 0 disables registration However the phone is still active and y...

Page 254: ...of the From SIP header field 19 Press Done to save the changes 20 Select Screen Name and enter the name to display on the idle screen 21 Press Done to save the changes 22 Select Authentication Name t...

Page 255: ...ngs 41 001160 01 Rev 00 Releaes 2 3 4 75 Configuring Network and Session Initiation Protocol SIP Features Aastra Web UI Step Action 1 For global configuration click on Advanced Settings Global SIP Bas...

Page 256: ...s 2 3 IP Phone Administrator Guide Or for per line configuration click on Advanced Settings Line N 1 9 To configure SIP authentication settings 2 In the Screen Name field enter the screen name that di...

Page 257: ...ld enter the phone number of the IP phone 5 In the Caller ID field enter the phone number of the IP phone 6 In the Authentication Name field enter the name used in the username field of the Authorizat...

Page 258: ...Port field enter the port on the IP phone that allows SIP messages to be sent to the outbound proxy server 16 In the Registrar Server field enter an IP address or fully qualified host name for the SI...

Page 259: ...ng Network and Session Initiation Protocol SIP Features 21 To enter a value in the Conference Server URI field see Chapter 5 the section Centralized Conferencing for Sylantro and Broadsoft Servers on...

Page 260: ...see Chapter 6 AS Feature Event Subscription global AS Feature Event Subscription per line see Chapter 6 AS Feature Event Subscription Period see Chapter 6 sip as feature event subscription global sip...

Page 261: ...ip acd subscription period see Chapter 5 BLA Subscription Period see Chapter 5 sip acd subscription period see Chapter 5 Blacklist Duration see Chapter 6 sip blacklist duration see Chapter 6 Whitelist...

Page 262: ...ameters For more information about Blacklist Duration and Whitelist Proxy see Chapter 6 Configuring Advanced Operational Features Configuring Advanced SIP Settings Use the following procedures to conf...

Page 263: ...4 83 Configuring Network and Session Initiation Protocol SIP Features Aastra Web UI Step Action For Global configuration click on Advanced Settings Global SIP Advanced SIP Settings 1 Or for per line...

Page 264: ...was initially directed to For more information about this feature see Chapter 6 the section Missed Call Summary Subscription on page 6 13 Note The Missed Call Summary Subscription feature is configura...

Page 265: ...live The proxy uses these re INVITE requests to maintain the status of the connected sessions See RFC4028 for details 10 In the Timer 1 and Timer 2 fields enter a time in milliseconds that will apply...

Page 266: ...0 to 214748364 Default is 120 17 In the Registration Renewal Timer field enter the length of time in seconds prior to expiration that the phone renews registrations For example if the value is set to...

Page 267: ...The Blacklist Duration field is enabled by default with a value of 300 seconds 5 minutes Valid values are 0 to 9999999 This feature sets the time period in seconds that the IP phone resubscribes the B...

Page 268: ...xml SIP NOTIFY message Note To ensure the SIP NOTIFY is coming from a trusted source it is recommended that you enable the Whitelist feature Whitelist Proxy parameter on the IP phone If enabled and t...

Page 269: ...m Protocol UDP as the transport layer encapsulation protocol You can set the following parameters for RTP on the IP Phones Note If RFC2833 relay of DTMF tones is configured it is sent on the same port...

Page 270: ...ional calls would then use ports 5002 5003 etc You can configure the RTP port on a global basis only using the configuration files the IP Phone UI or the Aastra Web UI Basic Codecs G 711 u Law G 711 a...

Page 271: ...must enter the payload value payload the packetization time in milliseconds ptime and enable or disable silence suppression silsupp Payload is the codec type to be used This represents the data forma...

Page 272: ...lid values for creating a Codec preference list are as follows Customized Codec Settings You can specify a customized Codec preference list on a global basis using the configuration files or the Aastr...

Page 273: ...etwork As administrator you specify the global SRTP setting for all lines on the IP phone You can choose among three levels of SRTP encryption as follows SRTP Disabled default IP phone generates and r...

Page 274: ...Suppression In IP telephony silence on a line lack of voice uses up bandwidth when sending voice over a packet switched system Silence suppression is encoding that starts and stops the times of silenc...

Page 275: ...ation files see Appendix A the section RTP Codec DTMF Global Settings on page A 109 IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Administrator Menu 3 Enter your Admi...

Page 276: ...6 41 001160 01 Rev 00 Releaes 2 3 IP Phone Administrator Guide Aastra Web UI Step Action 1 Click on Advanced Settings Global SIP RTP Settings Global Settings Click on Advanced Settings Line N RTP Sett...

Page 277: ...to 5 seconds 3 Enable the Basic Codecs G 711 u Law G 711 a Law G 729 field by checking the check box Disable this field by unchecking the box Default is disabled Enabling this parameter allows the IP...

Page 278: ...to use from the RTP Encryption list box Valid values are SRTP Disabled SRTP Preferred or SRTP Only Default is SRTP Disabled Note You can configure RTP Encryption on a global or per line basis 8 The S...

Page 279: ...e time allotted then the IP phone begins to dial the number By default the Autodial feature functions as a hotline If you want Autodial to function as a warmline you can use the Autodial time out para...

Page 280: ...ollowing parameters to configure Autodial using the configuration files Global Configuration sip autodial number sip autodial timeout Per Line Configuration sip lineN autodial number sip lineN autodia...

Page 281: ...ick on Advanced Settings Global SIP Autodial Settings 2 In the Autodial Number field specify the SIP number that the IP phone dials whenever the IP phone is off hook An empty blank value disables auto...

Page 282: ...ave your changes To specify a different autodial configuration for this specific line disable the Use Global Settings parameter Then proceed to step 3 3 In the Autodial Number field specify the SIP nu...

Page 283: ...for the timer for this line as follows If you want the IP phone to autodial the number immediately hotline whenever the IP phone is off hook accept the default value of 0 If you want to specify a leng...

Page 284: ...onfigure the type of protocol that the IP phone uses by setting it in the configuration files the IP phone UI or the Aastra Web UI Configuring the Configuration Server Protocol Use the following proce...

Page 285: ...e following Use TFTP Use FTP Use HTTP Use HTTPS Default is Use TFTP The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server 7 Press Don...

Page 286: ...fied domain name of the alternate TFTP server Press Done or Set to save the change Select Alt TFTP Path Enter the path name for which the configuration files reside on the Alternate TFTP server for do...

Page 287: ...e phone over HTTP Default is 80 Press Done or Set HTTPS Settings Select HTTP Client Select Download Server Enter the IP address of the HTTPS server Press Done or Set Select Download Path Enter the pat...

Page 288: ...P HTTPS For 9143i 51i 53i Press Change to select Do not redirect or Redirect Default is Do not redirect Enabling this feature redirects the HTTP protocol to HTTPS Press Set For 9480i 9480i CT 55i 57i...

Page 289: ...iguration Server Protocol 41 001160 01 Rev 00 Releaes 2 3 4 109 Configuring Network and Session Initiation Protocol SIP Features Aastra Web UI Step Action 1 Click on Advanced Settings Configuration Se...

Page 290: ...pphone 57i configfiles Optional You can also configure an alternate TFTP server if required If Use Alternate TFTP is enabled you must also enter an IP address or qualified domain name for the alternat...

Page 291: ...r the path name in the form folderX folderX folderX For example ipphone 57i configfiles Enter the HTTP port number in the HTTP Port field that the server uses to load the con figuration to the phone o...

Page 292: ...Configuration Server Protocol 4 112 41 001160 01 Rev 00 Releaes 2 3 IP Phone Administrator Guide...

Page 293: ...to use these features Topics This chapter covers the following topics Topic Page Operational Features page 5 5 User Passwords page 5 5 Administrator Passwords page 5 9 Locking Unlocking the Phone page...

Page 294: ...ting Indicator Line page 5 85 DND Key Mode page 5 87 Call Forward Mode page 5 89 Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED and Emergency Location Identification Number ELIN pag...

Page 295: ...0i 9480i CT 55i 57i and 57i CT only page 5 293 XML Customized Services page 5 296 Creating Customized XML Services on the IP Phones page 5 296 Configuring the Phone to use XML page 5 302 XML Get Timeo...

Page 296: ...r Guide Centralized Conferencing for Sylantro and Broadsoft Servers page 5 341 Authentication Support for HTTP HTTPS Download Methods used with Broadsoft Client Management System CMS page 5 345 Custom...

Page 297: ...phone UI or the Aastra Web UI Use the following procedures to change the user password Configuring a User Password Note The IP phones support numeric characters only in passwords If you enter a passw...

Page 298: ...er password 8 Press Enter A message Password Changed displays on the screen Aastra Web UI 1 Click on Operation User Password 2 In the Current Password field enter the current user password 3 In the Ne...

Page 299: ...r or an administrator can reset it so a new password can be entered The reset user password feature resets the password to the factory default which is blank no password You can reset a user password...

Page 300: ...ield leave this blank 4 In the New Password field enter a new password for the user Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the ph...

Page 301: ...ey not password protected or 1 true Options key password protected If this parameter is set to 1 a user has to enter a password at the IP phone UI If the password is entered correctly the user is allo...

Page 302: ...ny of the following methods to lock unlock a phone Using the IP Phone UI via the Phone Lock option in the Options Menu Using the Aastra Web UI via the path Operation Phone Lock Using the configuration...

Page 303: ...hone and prevent it from being used or configured IP Phone UI Step Action Lock the phone 1 Press on the phone to enter the Options List 2 Select Phone Lock The prompt Lock the phone displays 3 Press L...

Page 304: ...IP phone and prevent it from being used or configured Aastra Web UI 1 Click on Operation Phone Lock Lock the phone 2 In the Lock the Phone field click The phone locks dynamically and displays the foll...

Page 305: ...ation files you assign the function of the key as phonelock Use the following procedure to configure a key as a lock unlock key using the configuration files Reference To use the lock unlock softkey o...

Page 306: ...In the Aastra Web UI you assign the function of the as Phone Lock Use the following procedure to configure a key as a lock unlock key using the Aastra Web UI Aastra Web UI 1 Click on Operation Softke...

Page 307: ...ck to save your changes IP Phone UI Step Action Lock the phone 1 Press the LOCK softkey The phone locks The LED for the softkey AND the Message Waiting Lamp illuminate steady ON An Unlock label appear...

Page 308: ...ing emergency services Once you specify the emergency number s on the phone you can dial those numbers directly on the dial pad when required and the phone automatically dials to those emergency servi...

Page 309: ...r specific parameters you can set in the configuration files see Appendix A the section Emergency Dial Plan Settings on page A 15 Aastra Web UI 1 Click on Operation Phone Lock 2 In the Emergency Dial...

Page 310: ...ective starting in 2007 The US has made a change to its daylight savings time observance starting in 2007 The Energy Policy Act of 2005 mandates that DST will now begin at 2 00 A M on the second Sunda...

Page 311: ...ws you to customize the time zone for your area using additional configuration parameters The following is an example using relative time for EST time zone name custom The following table identifies t...

Page 312: ...re 1 to 31 dst end day 31 dst start hour The hour that DST starts Valid values are an integer from 0 midnight to 23 dst start hour 5 dst end hour The hour that DST ends Valid values are an integer fro...

Page 313: ...ified week in the specified month that DST starts on Valid values are an integer from 1 to 7 1 Sunday 2 Monday 7 Saturday dst start day 2 dst end day The day of the specified week in the specified mon...

Page 314: ...iles using absolute time time zone name custom dst start end relative date 0 absolute start of DST dst start month 3 March dst start week 2 second full week dst start day 1 Sunday End of DST dst end m...

Page 315: ...to set on the IP phone 5 Press Done to save the time you entered 6 Select Time Format Valid values are 12hr and 24hr Note The default Time Format is 12hr 7 Press Change to toggle between 24hr and 12hr...

Page 316: ...lid values see Appendix A the section Time and Date Settings on page A 45 Note The default Time Zone is US Eastern 18 Press Done to save the Time Zone you selected Set Daylight Savings Time 19 Select...

Page 317: ...etting 2 In the Time Format field select the time format you want to use on your phone Valid values are 12h 12 hour format default 24h 24 hour format Note The time displays on the phone s idle screen...

Page 318: ...urable You can set this backlight feature using the configuration files and the IP Phone UI Configuring the Backlight Mode Using the Configuration Files Use the following information to set the backli...

Page 319: ...ect the Backlight status for your phone Default is On Valid options are Off On Default Auto Note Setting the Backlight to Auto displays an ADVANCED button for you to set the Auto timer 6 If you select...

Page 320: ...to stay backlit when the phone is idle Default is 10 seconds Valid values are 1 to 30 When this period of time is reached the phone turns off the backlight Use the Backspace and or Clear softkeys to d...

Page 321: ...tor can turn it ON and OFF using the IP Phone UI or the configuration files Enabling Disabling Live Dialpad Using the Configuration Files Use the following procedure to enable disable Live Dialpad on...

Page 322: ...rom the configuration server to the local MAC cfg configuration file You can use the configuration files or the Aastra Web UI to perform the download Each language pack consists of the IP Phone UI and...

Page 323: ...ca txt language 2 lang_it txt language 3 lang_de txt language 4 lang_es_mx txt The above entries in the MAC cfg file tells the phone which language packs to load When the language pack s have loaded y...

Page 324: ...UI you can specify a language pack to load using the parameters at Basic Settings Preferences Language Settings You use the following fields in the Aastra Web UI to specify which language packs to lo...

Page 325: ...Aastra Web UI to specify the files for the Aastra Web UI Use the following procedures to specify the language to use on the IP phone Configuration Files For specific parameters you can set in the con...

Page 326: ...or the 57i CT cordless handset are English French and Spanish only 2 All languages may not be available for selection The available languages are dependant on the language packs currently loaded to th...

Page 327: ...the Aastra Web UI in French Spanish German and Italian lang_de txt lang_es txt lang_es_mx txt lang_fr txt lang_fr_ca txt lang_it txt Note You must have the language pack s already loaded to your phone...

Page 328: ...ch Spanish European Spanish and Mexican Spanish German Italian Notes 1 Valid values for the 57i CT cordless handset are English French and Spanish only 2 All languages may not be available for selecti...

Page 329: ...Administrator and User can enable this feature using the Aastra Web UI or the IP Phone UI An Administrator can also use the configuration files to enable this feature Users can then use text and char...

Page 330: ...s Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0...

Page 331: ...s Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0...

Page 332: ...hone UI Once Language Input is enabled an Administrator or User can change the input language on the phone using the IP Phone UI The Input Language option appears under the Language option in the IP P...

Page 333: ...3 Select Input Language from the Language List 4 Select the language you want to use on the IP phone for inputting text and characters Valid values are English default Fran ais French Espa ol Spanish...

Page 334: ...ge using the Aastra Web UI Aastra Web UI 1 Click on Basic Settings Preferences Language Settings 2 Select a language from the Input Language field Setting this field allows you to specify the language...

Page 335: ...ais German Deutsch Italian Italiano Spanish Espa ol The following is an example of an XML script using the inputLanguage attribute with a value of German XML Example AastraIPPhoneInputScreen Beep Yes...

Page 336: ...is also compatible with XML encoding on the IP Phones The following table illustrates the Latin 2 character set now used on the IP Phones Note If a non supported value is used with the inputLanguage...

Page 337: ...ynamic for XML pushes You use the following locking parameters in the configuration files to lock the softkeys and programmable keys on the 9143i 9480i 9480i CT 53i 55i 57i and 57i CT The locking para...

Page 338: ...i There are 4 programmable keys on the 53i phone located to the left of the paper label Two additional keys SAVE and DELETE can be made programmable by the Administrator providing a total of 6 program...

Page 339: ...lect an entry then press twice to delete entry By default the Save and Delete keys are locked so that a user can use them for saving and deleting only An Administrator can unlock these keys using the...

Page 340: ...tions are automatically set back to the default settings of Save and Delete Locking and Unlocking the Save and Delete Keys using the Configuration Files Note The Save and Delete functions are limited...

Page 341: ...s that are not linked to the PSTN or to other PBXs can use any dial plan The IP phones have local dial plan capacity You configure the SIP Local Dial Plan using the Aastra Web UI or the configuration...

Page 342: ...string and the call is dialed You can enable this feature by adding a prepend digit s to the end of the Local Dial Plan parameter string in the configuration files or the Aastra Web UI at Basic Setti...

Page 343: ...5 seconds after you pick up the handset or after you finish dialing the numbers on the keypad before making the call You can enable or disable the dial plan terminator using Aastra Web UI or the confi...

Page 344: ...number of digits and the semicolon indicates that the phone is to present a dial tone after the previous dialed digit For example in the string 9 xxxxx the user dials 9 to get the outside line listen...

Page 345: ...cific parameters you can set in the configuration files see Appendix A the section SIP Local Dial Plan Settings on page A 62 Aastra Web UI 1 Click on Basic Settings Preferences 2 In the Local Dial Pla...

Page 346: ...ev 00 Release 2 3 IP Phone Administrator Guide 4 In the Digit Timeout in seconds field enter a timeout value This is the length of time in seconds he phone waits before dialing Default is 4 seconds 5...

Page 347: ...tatic configuration on the IP phones Reference For information on configuring the park and pickup programmable configuration using a key see Park Pick Up Key on page 5 219 Park Pickup Static Configura...

Page 348: ...ing the Park softkey to park the call the default label of Pickup displays on the first screen of the phone UI The values you enter for the Park Pickup feature are dependant on your type of server The...

Page 349: ...llowing procedures to configure the Park Pickup call feature using the static configuration method Note Aastra recommends you configure either the static or the programmable configuration but not both...

Page 350: ...n the Park Call field to which incoming live calls will be parked Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 56 3 Enter a server value...

Page 351: ...dialed in the LCD window When the suppression of DTMF playback is enabled the IP phone dials the stored number and displays the entire number immediately in the LCD window allowing the call to be dia...

Page 352: ...General 2 Enable the Suppress DTMF Playback field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings You must restart your IP phone f...

Page 353: ...es of specific frequencies One tone is generated from a high frequency group of tones and the other from a low frequency group If you enable the Display DTMF Digits parameter the digits you are dialin...

Page 354: ...es General 2 Enable the Display DTMF Digits field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings You must restart your IP phone fo...

Page 355: ...forward the call according to the rule configured The phone can only transfer the currently active call or accept transferred calls if there is no active calls If call waiting is disabled on the 57i C...

Page 356: ...The tone is also audible to the caller to indicate to that caller you are currently on another call A User or Administrator can configure this feature An Administrator can configure this feature usin...

Page 357: ...this field uncheck the box This feature allows you to enable or disable the call waiting feature on the IP phone 3 The Play Call Waiting Tone field is enabled by default To disable this field uncheck...

Page 358: ...n the IP phone You can configure this feature using the configuration files and the Aastra Web UI Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the I...

Page 359: ...v 00 Release 2 3 5 67 Configuring Operational Features Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Stuttered Dial Tone field is enabled by default To disable this field uncheck t...

Page 360: ...can be turned ON or OFF using the Aastra Web UI the configuration files or in an XML script Reference For more information about enabling disabling the XML Beep Support in an XML script see XML Custom...

Page 361: ...Rev 00 Release 2 3 5 69 Configuring Operational Features Aastra Web UI 1 Click on Basic Settings Preferences General 2 The XML Beep Support field is enabled by default To disable this field uncheck th...

Page 362: ...each message to display before scrolling to the next message You can configure this option via the configuration files or the Aastra Web UI Reference For more information about configuring the status...

Page 363: ...erational Features Aastra Web UI 1 Click on Basic Settings Preferences General 2 In the Status Scroll Delay seconds field enter a value in seconds that each XML status message displays on the phone De...

Page 364: ...hone or sends busy signal if all remaining lines are busy and the LED for that line blinks You have a choice to ignore the incoming call or answer the incoming call on another line via the Ignore and...

Page 365: ...e incoming call interrupts your dialing on an outgoing intercom call On an incoming intercom call the enabled Allow Barge In and Auto Answer occurs while you are dialing to transfer or conference the...

Page 366: ...Phone Administrator Guide Aastra Web UI 1 Click on Basic Settings Preferences General 2 Incoming Call Interrupts Dialing is disabled by default If required enable the Incoming Call Interrupts Dialing...

Page 367: ...You can do this using the switch focus to ringing line parameter in the configuration files or the Aastra Web UI Configuring Switch Focus to Ringing Line You use the following procedures to enable or...

Page 368: ...IP Phone Administrator Guide Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Switch Focus to Ringing Line field is enabled by default To disable this field uncheck the box 3 Click to...

Page 369: ...phone Phone Feature Preferred Line Behavior call return The phone switches back to the focused line immediately after the call ends speeddial The line is already specified when the speeddial is creat...

Page 370: ...ult and recovery mode clears the preferred line and preferred line timeout parameters and the phone operates in a non preferred line mode Notes 1 If you specify a value of 0 for the preferred line par...

Page 371: ...s Preferences General 2 In the Preferred Line field select a preferred line to switch focus to after incoming or outgoing calls end on the phone Valid values are None disables the preferred line focus...

Page 372: ...ferred Line Timeout field enter the amount of time in seconds that the phone switches back to the preferred line after a call incoming or outgoing ends on the phone or after a duration of inactivity o...

Page 373: ...ter and the phone receives another call when an active call is already present the phone displays softkey 1 as answer and softkey 2 as ignore You can press the required softkey as applicable For the 9...

Page 374: ...Phone Administrator Guide Aastra Web UI 1 Click on Basic Settings Preferences General 2 Incoming Call Interrupts Dialing is disabled by default If required enable the Incoming Call Interrupts Dialing...

Page 375: ...rt mappings are set up between the phone and the Internet Gateway Device IGD in your network The phone controls the opening closing and polling of ports on the IGD HTTP and SIP use a single port each...

Page 376: ...General 2 The UPnP Mapping Lines field is set to 0 by default If required change the setting to a specific line by selecting a line from the list Valid values are 0 through 10 The line you select is...

Page 377: ...ou configure the MWI LED for all lines the LED illuminates if a voice mail is pending on any line on the phone lines 1 through 9 A User can configure the MWI using the Aastra Web UI only An Administra...

Page 378: ...ral 2 In the Message Waiting Indicator Line field select a single line from 1 to 9 or select All for all lines If you select a single line the MWI illuminates when a voice mail message is pending on t...

Page 379: ...nistrator or User can set the DND mode using the Aastra Web UI at the path Basic Settings Preferences General DND Key Mode An Administrator can also set the DND Key Mode using the configuration files...

Page 380: ...ON for all accounts on the phone DND key toggles all accounts on the phone to ON or OFF custom Sets the phone to display custom screens after pressing the DND key that list the account s on the phone...

Page 381: ...xtension module key The following describes the behavior for each CFWD mode Account mode The account mode allows you to configure CFWD on a per account basis Pressing a configured CFWD key applies to...

Page 382: ...le different call forwarding rules modes independently for example you can set different phone numbers for Busy All and NoAns modes and then turn them on off individually The behavior of these states...

Page 383: ...rational Features Aastra Web UI 1 Click on Basic Settings Preferences General Note If there is no CFWD key configured on the phone or it is removed you can still configure Call Forwarding via the IP P...

Page 384: ...he changes apply to all accounts on the phone custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific state All Busy and or No Answer fo...

Page 385: ...erial asset number On the IP Phones LLDP MED performs the following Supports the MAC PHY configuration e g speed rate duplex mode Supports VLAN info from the network policy this takes precedence over...

Page 386: ...ure to enable disable LLDP MED using the IP Phone UI Parameter Method of Configuration Who Can Configure lldp Configuration Files Administrator lldp interval Configuration Files Administrator use lldp...

Page 387: ...trator Menu On the 51i Press Services and then select Options Administrator Menu 2 Select Network Settings 3 Select Ethernet VLAN 4 Select LLDP Support 5 Press CHANGE to toggle the LLDP setting to Ena...

Page 388: ...work Advanced Network Settings 2 The LLDP field is enabled by default To disable LLDP click the check mark in the box to clear the check mark 3 In the LLDP Packet Interval field enter the time in seco...

Page 389: ...al 6 The Use LLDP ELIN field is enabled by default To disable LLDP ELIN click the check mark in the box to clear the check mark This field enables or disables the use of an Emergency Location Identifi...

Page 390: ...placing the intercom call For example an outgoing intercom call can use the configuration of line 1 but places the actual intercom call using line 9 Only an Administrator can configure outgoing interc...

Page 391: ...lows you to enable or disable automatic answering for an Intercom call If Auto Answer is enabled the phone automatically answers an incoming intercom call If Play Warning Tone is also enabled the phon...

Page 392: ...phone treats an incoming intercom call like a normal call and plays the call warning tone You can set this parameter using the configuration files or the Aastra Web UI For incoming intercom calls an a...

Page 393: ...parameters you can set in the configuration files for incoming Intercom see Appendix A the section Incoming Intercom Settings on page A 169 Aastra Web UI Outgoing intercom settings 9480i 9480i CT 55i...

Page 394: ...g Intercom Settings 2 The Auto Answer field is enabled by default The automatic answering feature is turned on for the IP phone for answering Intercom calls To disable this field uncheck the box Note...

Page 395: ...oftkeyN type topsoftkeyN type prgkeyN type or expmodX keyN type sofkeyN label softkeyN value topsoftkeyN value prgkeyN value or expmodX keyN value An Administrator or User can use the following parame...

Page 396: ...meter is disabled and there is not other call on the phone then the paging is automatically played via the preferred audio device see the model specific IP Phone User Guide for setting Audio Mode on t...

Page 397: ...ging RTP Settings using the configuration files Use the following procedure to configure RTP streaming for Paging applications using the Aastra Web UI Configuration Files For specific parameters you c...

Page 398: ...r the IP address in dotted decimal format for example 224 0 0 2 10000 239 0 1 20 15000 If this field is blank Paging listening capability is disabled on the phone 3 Click on Softkeys and XML or Click...

Page 399: ...ess es and a port number for the Paging key When you press this key the phone initiates an outgoing multicast RTP session to the specified address es using the specified port For example 224 0 0 2 100...

Page 400: ...he phones use the Intercom configuration settings The incoming Page is dependant on the Allow Barge In parameter setting and the Idling On Call state Aastra IP Phone UI Step Action On the IP Phone pre...

Page 401: ...ed If this parameter is set to 1 the key is not active and is ignored if pressed by the user For redial disabled the value of 1 does not save the dialed number to the Redial List If this parameter is...

Page 402: ...figure this feature using the configuration files or the Aastra Web UI Use the following procedures to set the Redial and Conf keys as speeddial keys Configuration Files For specific parameters you ca...

Page 403: ...Basic Settings Preferences 2 In the Key Mapping section enter a number in the Map Redial Key To field that the IP phone will use to speeddial when the Redial key is pressed 3 Enter a number in the Map...

Page 404: ...uickly redial the last number that was dialed out from the phone You can Press the REDIAL key twice to redial the last number dialed Press the REDIAL key once scroll the list of numbers then press the...

Page 405: ...nable disable these ring tones on a global basis or on a per line basis The following table identifies the valid settings and default values for each type of configuration method Ring Tone Settings Ta...

Page 406: ...00 Release 2 3 IP Phone Administrator Guide Configuration Method Valid Values Default Value Aastra Web UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per Line Global Tone 1 Tone 2 Tone 3 Tone 4...

Page 407: ...phones are US Default also used in Canada Australia Europe generic tones France Germany Italy Mexico United Kingdom UK When you configure the country s tone set the country specific tone is heard on t...

Page 408: ...A 135 or Ring Tone Per Line Settings on page A 137 IP Phone UI Step Action For global configuration only 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Tones 4 Select Set...

Page 409: ...id values are Australia Europe France Germany Italy Mexico UK and US Default is US 3 Select a value from the Global Ring Tone field Note See the Ring Tone Settings Table on page 5 113 for valid values...

Page 410: ...e INVITE request in the IP packet for an Alert Info header If it contains an Alert Info header the firmware strips out the URL and keyword parameter and maps it to the appropriate Bellcore tone If the...

Page 411: ...cies and cadences Ring cadence is the ringing pattern heard by the called party before they pick up the call On the IP phones if you enable priority alerting when using an Asterisk or Broadworks serve...

Page 412: ...lert community 4 alert emergency alert external alert group alert internal alert priority Normal ringing default Bellcore dr2 Bellcore dr3 Bellcore dr4 Bellcore dr5 Silent Bellcore Tone Pattern ID Pat...

Page 413: ...121 Configuring Operational Features Note If the Do Not Disturb DND or the Call Forward CFWD feature is enabled on the server side and the user is still waiting for a call the Bellcore dr5 is a ring s...

Page 414: ...es Use the following procedures to configure priority alerting and ring tone cadences on the IP phones Configuration Files For specific parameters you can set in the configuration files see Appendix A...

Page 415: ...astra Web UI 1 Click on Basic Settings Preferences 2 In the Priority Alerting Settings section enable the Enable Priority Alerting field by checking the check box Disable this field by unchecking the...

Page 416: ...page 119 For Sylantro servers call waiting tones are specified by the Bellcore tones you configure in the Aastra Web UI or the configuration files See the table Ring Tone Pattern Sylantro Servers on...

Page 417: ...out BLF see Busy Lamp Field BLF on page 161 Using XML a user can intercept a call by selecting an extension from a list and then pressing a Pickup softkey programmable key To use the Directed call pic...

Page 418: ...call pickup prefix When the phone performs the Directed Call Pickup after pressing a BLF or BLF List softkey the phone prepends the 98 value to the designated extension of the BLF or BLF List softkey...

Page 419: ...rovides applicable information If the Directed Call Pickup over BLF information is missing in the messages to the server the Directed Call Pickup by Prefix method is used if a value for the prefix cod...

Page 420: ...ion files see Appendix A the section Directed Call Pickup BLF or XML Call Interception Settings on page A 176 Aastra Web UI 1 Click on Basic Settings Preferences Directed Call Pickup Settings 2 Enable...

Page 421: ...t ring splash when there is an incoming call on the BLF monitored extension If the Play a Ring Splash parameter is enabled and the host tone is idle the tone plays a ring splash 5 Click to save your c...

Page 422: ...up field by checking the check box 3 optional Enter a prefix in the Directed Call Pickup Prefix field For example 98 This prefix is appended to the beginning of the Directed Call Pickup number when di...

Page 423: ...r Click on Operation Programmable Keys or Click on Operation Expansion Module N Note Depending on your phone model the key configuration screen displays The 57i Key Screen is shown as an example 6 Sel...

Page 424: ...BLF List the value is an identifier for the list of numbers you are monitoring 10 Click to save your changes 11 In the Line field select a line number that is actively registered to the appropriate SI...

Page 425: ...or programmable key is pressed This XML application must be entered as a URI in the Value field of the XML key For information about creating an XML script see Appendix G the section Text Menu Object...

Page 426: ...by checking the check box 3 optional Enter a prefix in the Directed Call Pickup Prefix field For example 98 This prefix is appended to the beginning of the Directed Call Pickup number when dialed from...

Page 427: ...on Operation Expansion Module N Note Depending on your phone model the key configuration screen displays The 57i Key Screen is shown as an example 6 Select a softkey or programmable key to configure 7...

Page 428: ...ample http 65 205 71 13 xml startup key php user SIPREMOTENUMBER Note For more information about creating an XML script to use with Directed Call Pickup see Appendix G the section Text Menu Object Men...

Page 429: ...wing table provides the number of softkeys you can configure and the number of lines available for each type of phone The 536M expansion module consists of 36 softkeys You can have up to 3 expansion m...

Page 430: ...the line is in use or the line is set as Do Not Disturb The following table identifies the applicable default states for each type of softkey you can configure on the IP phone Softkey Type Default Sta...

Page 431: ...keyN states idle connected You must associate the softkeyN state parameter with a specific softkey In the following example the softkeyN states parameter is associated with softkey 12 Last Call Return...

Page 432: ...tes outgoing Note The IP phone idle screen condenses the softkeys So in the previous example softkey 12 will appear in position 1 if no other softkeys are set A softkey type of empty does not display...

Page 433: ...Softkeys and programmable keys are configurable using the Aastra Web UI or the configuration files Note The empty key type allows a softkey to be removed quickly by deleting the softkey information f...

Page 434: ...ny attached expansion module keys on the 53i 55i 57i and 57i CT to perform specific functions using the configuration files or the Aastra Web UI The following table identifies the available functions...

Page 435: ...numbers automatically dial when you press the softkey and the phone waits for you to enter the remaining numbers to dial out For more information about speeddial prefixes see Speeddial Prefixes on pag...

Page 436: ...ction Automatic Call Distribution ACD for Sylantro Servers on page 5 176 For more information about ACD subscription period see ACD Subscription Period on page 5 186 Directed Call Pickup DCP Group Cal...

Page 437: ...can also access Web Apps from the Services menu on these phones On the 9143i and 53i you can access WebApps from the Services menu or from a configured programmable key By default WebApps displays in...

Page 438: ...e key is set to be used as a pickup key to pick up a parked call For more information on pickup see the section Park Pick Up Key on page 5 219 Last Call Return LCR lcr Last Call Return For Sylantro Se...

Page 439: ...n page 282 Icom icom Intercom Indicates the key is set to be used as the Intercom key For more information about using the Intercom key see your model specific Aastra IP Phone User s Guide For informa...

Page 440: ...is configured as a phone lock key allowing you to press this key to lock unlock the phone For more information about the lock unlock key see Locking IP Phone Keys on page 5 45 Paging paging Paging In...

Page 441: ...Operational Features 41 001160 01 Rev 00 Release 2 3 5 149 Configuring Operational Features Reference For more information about key functions for your model phone see your Model specific User s Guide...

Page 442: ...and Programmable Keys Use the following procedures to configure the softkeys and programmable keys on the IP phone Configuration Files For specific parameters you can set in the configuration files se...

Page 443: ...hone model the key configuration screen displays The 57i Key Screen is shown as an example 2 Select a key to configure For Softkeys and Expansion Module Keys 3 In the Type field select the type of sof...

Page 444: ...he Idle Connected Incoming or Outgoing fields to check or uncheck the box Note Operational states are not applicable to expansion modules 8 Click to save your changes For programmable keys 9 In the Ha...

Page 445: ...dset Key Key Function Description 1 Line 1 Line 1 key Selects line one 2 Line 2 Line 2 key Selects line two 3 Line 3 Line 3 key Selects line three 4 Line 4 Line 4 key Selects line four 5 Icom Icom key...

Page 446: ...key to go back on hook Duplicate functions can exist in the feature key as there is no filtering or duplicate checking done on the handset or the base If no line keys are programmed for the feature k...

Page 447: ...ne None Indicates the key is disabled This option is available from Web UI only Line Lines 1 through 9 are available for selection line Line Indicates the key is configured for line use Icom icom Icom...

Page 448: ...key is set to be used as a pickup key to pick up a parked call For more information on pickup see the section Park Pick Up Key on page 5 219 Conference conf Conf Indicates the key is configured as a...

Page 449: ...r in the Directory List to be sent to the handsets A 57i CT accepts a maximum of 50 entries with the public attribute For more information about the public private keys see your Aastra IP Phone 57i CT...

Page 450: ...ration files or the Aastra Web UI Use the following procedure to program the feature keys on your 57i CT Base Station and all paired handsets Use the following procedures to configure the IP phone han...

Page 451: ...dset key you want to program 3 Select the function for that handset key from the Key Function field 4 Click to save the function you selected to the handset key The key programming information is sent...

Page 452: ...1 A new feature for the speeddial option allows you to configure a preset string of numbers followed by a This feature allows the phone to speeddial a prefix number and then pause to let you enter th...

Page 453: ...57i CT the busy and idle indicators show on the IP phone screen display next to the softkey or programmable key configured for BLF functionality When the monitored user is idle an icon with the hands...

Page 454: ...s off hook or unregistered The LED goes off when the is idle When the monitored extension is ringing the LED flashes You can configure a BLF List key on the IP Phones using the configuration files or...

Page 455: ...0 01 Rev 00 Release 2 3 5 163 Configuring Operational Features On the 9143i 51i and 53i running Broadsoft firmware the programmable key LEDs illuminate either flashing solid or turn off depending on t...

Page 456: ...iber if it is not defined already For example 9995551212 Subscribecontext sip BroadSoft BLF Configuration You can enable the BLF feature on BroadSoft BroadWorks Rel 13 or higher through the BroadWorks...

Page 457: ...ing BLFs Use the following procedures to configure BLF and BLF List on the IP phone Configuration Files To set BLF or BLF List in the configuration files see Appendix A the sections Softkey Programmab...

Page 458: ...XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen displays The 57i Key Screen is shown as an example 2 Se...

Page 459: ...example for BLF the value is the extension you want to monitor For BLF List the value is an identifier for the list of numbers you are monitoring 6 Click to save your changes 7 In the Line field selec...

Page 460: ...minutes The default is 3600 1 hour Setting this parameter to a value lower than 3600 allows the configured BLF feature to become active more quickly after a software firmware upgrade or after a reboot...

Page 461: ...ase 2 3 5 169 Configuring Operational Features Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 Enter a value in seconds from 120 2 min to 3600 1 hour in the BLF Subscript...

Page 462: ...recipient can transfer the call to an extension by 1 Pressing Xfer key 2 Entering the number of the extension or pressing speeddial or BLF key 3 Pressing Xfer key again The BLF and Speeddial transfer...

Page 463: ...BLF Xfer key transfers the call to the extension unconditionally disregarding the status of the monitored extension If transferring a call to an extension fails a message Transfer Failed displays on...

Page 464: ...phone to go offhook and dial the predefined extension Speeddial Xfer and Blind Transfer When the phone is connected to a call pressing the Speeddial Xfer key blind transfers the call to the predefined...

Page 465: ...peeddialxfer softkey1 label BX7801 softkey1 value 7801 softkey1 line 1 softkey1 states idle connected incoming outgoing busy prgkey1 type blfxfer prgkey1 value 35 prgkey1 line 1 Softkey Parameters Pro...

Page 466: ...nfigure the BLF Xfer key and or the Speeddial Xfer Key on the IP phone similar to configuring a BLF key or speeddial key using the Aastra Web UI Use the following procedure to configure BLF Xfer and o...

Page 467: ...the Label field enter a key label to assign to the BLF Xfer key for example BX35 4 In the Value field enter the monitored extension for example 35 5 In the Line field select the line for which you wan...

Page 468: ...ne user is ready to receive calls from the server the user logs into a queue Depending on the server configuration the IP phone is either in an unavailable or available state If the phone is set to av...

Page 469: ...ble timer Configuring an Automatic Call Distribution ACD Key You can configure an ACD key on softkeys programmable keys and extension module keys The following table illustrates examples of configurin...

Page 470: ...elease 2 3 IP Phone Administrator Guide Configuring the ACD Auto Available Timer Configuration Files To configure the ACD Auto Available Timer using the configuration files see Appendix A the section...

Page 471: ...example Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen...

Page 472: ...line which the IP phone uses to subscribe to the queue For example Line 1 5 Click to save your changes Aastra Web UI 1 Click on Basic Settings Preferences Auto Call Distribution Settings 2 In the Auto...

Page 473: ...user to log into the Customer Support phone queue The administrator assigns the label Support to the softkey so it is easily recognizable to the IP phone user When the IP phone user wants to subscrib...

Page 474: ...ctive call The table below describes the meaning of the LED and each icon as they may appear on your IP phone Phone Model Status Logged In and Available Status Unavailable Logged Out 9143i Solid Red L...

Page 475: ...te Check with your administrator to verify the label assigned to the ACD softkey on your IP phone The login screen see below appears In this example the ACD softkey accesses the Customer Support phone...

Page 476: ...g calls To temporarily stop receiving calls you can switch the IP phone status to unavailable While you are on a call or miss a call that has been distributed to your IP phone your IP phone status aut...

Page 477: ...erver will begin to distribute phone calls from this queue to your IP phone If your IP phone status remains unavailable after you log in then you must manually change the state to available in order t...

Page 478: ...minutes The default is 3600 1 hour Setting this parameter to a value lower than 3600 allows the configured ACD feature to become active more quickly after a software firmware upgrade or after a reboot...

Page 479: ...ase 2 3 5 187 Configuring Operational Features Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 Enter a value in seconds from 120 2 min to 3600 1 hour in the ACD Subscript...

Page 480: ...LA expiration in the subscribe message received from the server If no value is specified in the Subscribe message received from the server the phone uses the default value of 300 seconds You can confi...

Page 481: ...Period field enter a value in seconds that the phone waits to receive a BLA subscribe message from the server If you specify zero 0 the phone uses the value specified for the BLA expiration in the su...

Page 482: ...eives multiple incoming calls simultaneously the IP Phone UI displays a list of incoming calls You select a call from this list and are connected to the call When you configure a GCP softkey you speci...

Page 483: ...GCP Using the Configuration Files for Sylantro Servers Use the following procedures to configure DCP GCP using the configuration files Configuration Files To set DCP GCP in the configuration files se...

Page 484: ...92 41 001160 01 Rev 00 Release 2 3 IP Phone Administrator Guide Configuring Directed Call Pickup DCP Using the Aastra Web UI for Sylantro Servers Use the following procedure to configure Directed Call...

Page 485: ...Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen displays...

Page 486: ...Administrator Guide 4 In the Label field specify a name for this Directed Call Pickup softkey For example DCP2200 5 In the Value field specify the extension you want to intercept when you press this...

Page 487: ...tional Features Configuring Group Call Pickup GCP Using the Aastra Web UI for Sylantro Servers Use the following procedure to configure Group Call Pickup using the Aastra Web UI Note A ring group must...

Page 488: ...rogrammable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen displays The 55i Key Screen is shown as an example 2 Select a key for which to conf...

Page 489: ...nsion s or phone number s you want to monitor when configuring the key IP Phone UI Step Action Using Directed Call Pickup DCP 1 When the monitored extension receives a call press the DCP softkey to pi...

Page 490: ...es multiple incoming calls simultaneously the phone displays a list of incoming calls 3 Select a call from this list using the UP and DOWN arrow keys Press the Pickup softkey to answer the call you se...

Page 491: ...handle DND The three modes you can set on the phone for DND are Account Phone Custom DND Account Based Configuration An Administrator or User can configure DND on the phone side by setting a mode for...

Page 492: ...P Phone You can configure the DND softkey and the DND mode Account Phone Custom using the configuration files or the Aastra Web UI Once you configure DND you can access the DND screen on the IP Phone...

Page 493: ...y1 states idle connected incoming outgoing busy In the above example softkey 1 is configured for DND for line 1 only with a custom configuration Pressing softkey 1 displays DND screens for which you c...

Page 494: ...t in focus on the IP Phone UI to ON or OFF phone Sets DND ON for all accounts on the phone DND key toggles all accounts on the phone to ON or OFF custom Sets the phone to display custom screens after...

Page 495: ...nge the DND status for all accounts 2 Number and name of accounts that display to this screen are dependant on the number and name of accounts configured on the phone In the screen in step 4 Screennam...

Page 496: ...takes effect immediately without a reboot 7 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module Note If there is no DND key configured or...

Page 497: ...he IP Phone The following procedure assumes you have already configured a DND key AND assumes there are three accounts configured on the phone Notes 1 If there is no DND key configured or if it is rem...

Page 498: ...eenname 2 has DND OFF On the 9480i 9480i CT 55i 57i and 57i CT With the account in focus on the IP Phone UI press the DND key to toggle DND ON or OFF for the account Use the RIGHT and LEFT arrow keys...

Page 499: ...D key to toggle DND ON or OFF for all accounts on the phone Toggling to ON enables DND on all accounts on the phone Toggling to OFF disables DND on all accounts on the phone Use the RIGHT and LEFT arr...

Page 500: ...off as indicated by an X Items 4 and 5 allow you to disable or enable DND on all accounts respectively You use the CHANGE key to enable or disable DND for a specific account You use the SET key to ena...

Page 501: ...ss the DND key on the phone The screen displays a list of the accounts on the phone and allows you to enable disable a specific account or all accounts Use the UP and DOWN arrow keys to scroll through...

Page 502: ...an pick up an incoming call or initiate an outgoing call on the BLA DA All phones reflect the usage of the BLA DA If the call is put on hold any one from the group can pick up the held call As a multi...

Page 503: ...the configuration files or the Aastra Web UI Global BLA You configure BLA on a global basis in the configuration files using the following parameters sip mode sip user name sip bla number You configur...

Page 504: ...ode Phone Number BLA Number Sylantro servers and ININ servers require specific configuration methods for per line configurations For Sylantro Server When configuring the BLA feature on a per line basi...

Page 505: ...number 1010 for phone 2 with appearance of phone 3 sip line1 mode 3 sip line1 user name 10102 sip line1 bla number 1010 for phone 3 sip line1 mode 3 sip line1 user name 1010 sip line1 bla number 1010...

Page 506: ...ational Features 5 214 41 001160 01 Rev 00 Release 2 3 IP Phone Administrator Guide Aastra Web UI 1 For global configuration of BLA Click on Advanced Settings Global SIP Basic SIP Authentication Setti...

Page 507: ...the BLA option 2 In the Phone Number field enter the phone number of the IP phone 3 For global configuration of BLA In the BLA Number field enter the Bridge Line Appearance BLA number to be shared acr...

Page 508: ...ne BLA configuration and you want to share a call on the line with a BLA group you need to press the Hold button before sharing the call with the group For example if line 1 is configured for BLA and...

Page 509: ...mary appearance as a BLA then there is no need for third party registration When configuring the BLA feature on a per line basis for third party registration and subscription the third party name must...

Page 510: ...ne number sip line2 bla number 4085582868 sip line2 display name Alice sip line2 screen name Alice Alice s configuration is as follows line 1 sip line1 auth name 4085582868 sip line1 password sip line...

Page 511: ...bout configuring the park and pickup static configuration method see Park Calls Pick Up Parked Calls on page 5 55 Park Pickup Programmable Configuration using a key The programmable method of configur...

Page 512: ...apply to the base unit only On the Model CT handsets pressing displays the default labels of Park and Pickup On 9143i and 53i When a call comes in and you pickup the handset you can press the applica...

Page 513: ...keyN label parkCall softkeyN value asterisk 70 softkeyN line 1 softkeyN states connected softkeyN type pickup softkeyN label pickupCall softkeyN value asterisk 70 softkeyN line 1 softkeyN states idle...

Page 514: ...1 prgkeyN type pickup prgkeyN value sylantro 99 prgkeyN line 1 BroadWorks prgkeyN type park prgkeyN value broadworks 68 prgkeyN line 1 prgkeyN type pickup prgkeyN value broadworks 88 prgkeyN line 1 IN...

Page 515: ...and 9480i CT handset uses the first programmable configuration For example if line 1 and line 6 are configured for park the 57i CT and 9480i CT handset uses the configuration set for line 1 to park a...

Page 516: ...Value field enter the appropriate value based on the server in your network Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 223 6 In the Li...

Page 517: ...a line for which to apply the Pickup configuration 13 The pickup softkey has a default state of Idle and Outgoing Leave these states enabled or to disable uncheck the check boxes 14 Click to save your...

Page 518: ...in this field see the table Park Pickup Call Server Configuration Values on page 5 223 5 For the 53i and 9143i In the Line field select a line for which to apply the Park configuration 6 Pick a hard...

Page 519: ...227 Configuring Operational Features 10 Click to save your changes You must restart your IP phone for the changes to take affect 11 Click on Operation Reset 12 In the Restart Phone field click to res...

Page 520: ...d 3 If the call fails you can pick up the call using the next procedure and press the Park softkey again to retry step 2 Picking up a Parked Call 4 Pick up the handset on the phone For Asterisk Server...

Page 521: ...ev 00 Release 2 3 5 229 Configuring Operational Features 5 Enter the extension number where the call was parked 6 Press the Pickup softkey If the call pick up is successful you are connected with the...

Page 522: ...s into your phone after you are finished with the call and hangup you can press the key configured for lcr and the phone dials the last call you received When you configure an lcr softkey the label LC...

Page 523: ...nd XML 2 Pick a softkey to configure for Last Call Return 3 In the Type field select lcr 4 In the Line field select a line for which to apply the last call return configuration 5 The lcr softkey has a...

Page 524: ...ev 00 Release 2 3 IP Phone Administrator Guide For the 57i CT Handset 1 Click on Operation Handset Keys 2 Pick a handset key to configure for Last Call Return 3 In the Key Function field select lcr 4...

Page 525: ...143i 1 Click on Operation Programmable Keys 53i and 9143i Screen 2 Pick a hard key from keys 3 through 6 to configure for Last Call Return 3 In the Type field select lcr 4 For the 53i and 9143i In the...

Page 526: ...n you configure the initial account the phone applies the configuration to all other accounts In the Aastra Web UI only the account you configured is enabled All other accounts are grayed out but set...

Page 527: ...236 is in addition to the previous call forward parameter call forward disabled You can still use the previous call forwarding parameter if desired in the configuration files In the IP Phone UI you c...

Page 528: ...e or it is removed you can still set the CFWD modes via the IP Phone UI at the path Options Call Forward 2 If there is only one account configured on the phone then the mode setting is ignored and the...

Page 529: ...Release 2 3 5 237 Configuring Operational Features Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module 2 Click to save yo...

Page 530: ...Administrator Guide 3 Click on Basic Settings Preferences General Note If there is no CFWD key configured on the phone or it is removed you can still set the CFWD modes via the IP Phone UI at the path...

Page 531: ...the phone custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific state All Busy and or No Answer for each account independently or all...

Page 532: ...ng calls only if the account is in the busy state The calls are forwarded to the specified phone number The No Answer option call forwards incoming calls only if the account rings but is not answered...

Page 533: ...all accounts on the phone When enabling a CFWD state you must specify a phone number for the phone to CFWD to The number you specify applies to all accounts of the same mode 2 Number and name of acco...

Page 534: ...orward on the phone s front panel The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts configured on the phone Notes 1 If there is no CFWD key co...

Page 535: ...ed 2 Press the Call Forward key The Call Forward Mode screen displays Use the UP and DOWN arrow keys to scroll through each state type In the above example CFWD All is enabled as indicated by a checkm...

Page 536: ...FWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if re...

Page 537: ...ss CHANGE 8 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify 9 Pr...

Page 538: ...ll forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call if there is no answer 12 Press SET to save the change 13 Press D...

Page 539: ...res 41 001160 01 Rev 00 Release 2 3 5 247 Configuring Operational Features 14 Press to confirm the change s each time the Apply Changes screen displays All changes are saved to the phone Aastra IP Pho...

Page 540: ...e Screenname1 Screenname2 and Screenname3 are three accounts configured on the phone All three accounts have CFWD enabled as indicated by the CFWD All message Note In Phone mode when you change the ca...

Page 541: ...count has CFWD All and CFWD NoAns enabled as indicated by a checkmark 3 The CFWD Busy setting is enabled but no call forward phone number is configured as indicated by a Aastra IP Phone UI Step Action...

Page 542: ...number if the call has not been answered for the specified number of rings Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings ta...

Page 543: ...the change 7 In the CFWD State screen press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE 8 Enter a phone number to apply to the current state in focus When the phone is in...

Page 544: ...call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 12 Press SET to save the change 13 Press DONE to save...

Page 545: ...01 Rev 00 Release 2 3 5 253 Configuring Operational Features 14 Press to confirm the change s each time the Apply Changes screen displays All the same changes are saved to all accounts on the phone A...

Page 546: ...one or more CFWD states enabled as indicated by a checkmark 3 Screenname2 has one or more CFWD states disabled as indicated by an X Screenname3 has one or more CFWD states configured but a specific s...

Page 547: ...ccount has CFWD All and CFWD NoAns enabled as indicated by a checkmark 3 The CFWD Busy setting is enabled for the account but has no call forward phone number configured as indicated by a Aastra IP Ph...

Page 548: ...oAns for an account and forwards incoming calls to a specified number if the call has not been answered for a specified number of rings The phone number can be different between accounts Note If CFWD...

Page 549: ...the change 7 In the CFWD State screen press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE 8 Enter a phone number to apply to the current state in focus When the phone is in...

Page 550: ...ly to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number...

Page 551: ...usy Number CFWD Busy State CFWD No Answer Number CFWD No Answer State CFWD No Answer Rings Each time you press DONE the following Apply Changes screen displays 14 Press to confirm the change s each ti...

Page 552: ...displays for the account you selected Use the UP and DOWN arrow keys to scroll through each state type In the above example CFWD All is enabled as indicated by a checkmark 3 CFWD Busy is enabled but...

Page 553: ...WD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if required All Off...

Page 554: ...ne Every account will have the same settings for that call forward mode Aastra IP Phone UI Step Action Call Forward Mode NoAns AllAccts Cancel Done State On Number 5551212 No Rings 1 Services Dir Call...

Page 555: ...the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call forward mode to every account on the phone Every account will have the same settings for that call...

Page 556: ...UP and DOWN arrow keys to scroll through each state type In the above example CFWD All is enabled as indicated by a checkmark 3 CFWD Busy is enabled but no call forward phone number is configured as...

Page 557: ...ered for the specified number of rings Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD...

Page 558: ...ate ON and OFF by pressing the CHANGE key Aastra IP Phone UI Step Action Call Forward Mode NoAns Cancel Done State On Number 5551212 No Rings 1 Services Dir Callers Change Call Forward Mode NoAns Canc...

Page 559: ...OWN arrow key to scroll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the...

Page 560: ...N arrow keys to scroll through each account In the above example Screenname1 has one or more CFWD states enabled as indicated by a checkmark 3 Screenname 2 has one or more CFWD states enabled but a sp...

Page 561: ...Cancel Key Cancels any configuration you may have made without saving To cancel a configuration you must press this CANCEL key before pressing the DONE key 4 After selecting an account press CHANGE T...

Page 562: ...wered for a specified number of rings The phone number can be different between accounts Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD Al...

Page 563: ...ount will have the same settings for that call forward mode Aastra IP Phone UI Step Action Call Forward Mode NoAns AllAccts Cancel Done State On Number 5551212 No Rings 1 Services Dir Callers Change C...

Page 564: ...tings in the current Call Forward Settings screen for a specific call forward mode to every account on the phone Every account will have the same settings for that call forward mode 9 Use the DOWN arr...

Page 565: ...by the phone The following illustrations show the default location of the Callers List Key on each type of phone model 9480i 9480i CT Callers List Key 9143i Xfer Conf L2 L3 L1 Options Save Delete Dire...

Page 566: ...r List key is ignored when pressed When enabled you can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a displayed line item in the Callers...

Page 567: ...5 Configuring Operational Features You can use any spreadsheet application to open the file for viewing The following is an example of a Callers List in a spreadsheet application The file displays the...

Page 568: ...Use the following procedures to enable disable the Callers List on the IP phones Using the Callers List Use the following procedure to access and use the Callers List Configuration Files For specific...

Page 569: ...lete key 4 To cancel a delete function press the r or the s Scroll keys 5 To save a line item to a programmable key for speeddialing press the 3 Save key and enter the line number at the Save to promp...

Page 570: ...ers List using the Aastra Web UI Aastra Web UI 1 Click on Operation Directory 2 In the Callers List field click on A File Download message displays 3 Click 4 Enter the location on your computer where...

Page 571: ...s list script Specifying URIs for these parameters cause the creation of an XML custom application instead of the standard function of the Callers List and Services keys An Administrator can configure...

Page 572: ...can access the Callers List and clear the call from the list Once the user accesses the Callers List the number New Calls on the idle screen is cleared Enabling Disabling Missed Calls Indicator You ca...

Page 573: ...1 Press the Callers List key on the phone to enter the Callers List 2 Use the r and s to scroll through the line items in the Callers List to find the line items that have the b icon with the receive...

Page 574: ...directly from the directory entry The following illustrations show the default location of the Directory Key on each type of phone model 9480i 9480i CT Directory Key 9143i Xfer Conf L2 L3 L1 Options S...

Page 575: ...Operational Features 41 001160 01 Rev 00 Release 2 3 5 283 Configuring Operational Features 53i 55i 57i 57i CT Directory Key Options Key 51i Directory is an option under Services Menu Directory Key...

Page 576: ...s for Directory List You can perform the following pertaining to the Directory List You can enable and disable access to the Directory List using the configuration files When disabled the Directory Li...

Page 577: ...ng the following parameter in the configuration files directory disabled Valid values for this parameter are 0 enabled and 1 disabled If this parameter is set to 0 the Directory List can be accessed b...

Page 578: ...ute public or private is not present the entry is assigned to Private The following directory entries are considered valid our company s directory updated 1 jan 2012 mode private by default joe foo ba...

Page 579: ...are not already in the phone s NVRAM are added to the NVRAM and flagged as being owned by the server Likewise any entries in the NVRAM that are owned by the server but are no longer in one of the serv...

Page 580: ...Directory List if no key is pressed within 3 seconds the phone prompts you to press the first letter in the name of the required directory entry The phone finds and displays the first name with this...

Page 581: ...he Directory List Note To cancel a delete function press the r or the s scroll keys To delete all entries from the Directory List 7 a At the Directory List header press DELETE or DELETE LIST depending...

Page 582: ...ing the new entry public or private Note The entry is set to Private by default If the entry is made Public the entry is sent to the handsets A 57i CT accepts a maximum of 50 entries with the public a...

Page 583: ...cedure to configure the download Downloading from the IP Phone to the Server You can use the Aastra Web UI to download the Directory List from the IP phone to the configuration server Note You must us...

Page 584: ...Aastra Web UI 1 Click on Operation Directory 2 In the Directory List field click on A File Download message displays 3 Click 4 Enter the location on your computer where you want to download the Direc...

Page 585: ...s up to 99 voicemails for an account even if the number of voicemails exceeds the limit Registered account numbers URIs that exceed the length of the screen either with or without the voicemail icon a...

Page 586: ...numbers associated with each of the 9 lines on the phone For example sip line1 vmail 97 sip line2 vmail 95 Use the following procedure to configure voicemail using the configuration files Note In the...

Page 587: ...u 2 From the Services menu select Voicemail 3 Use the r and s to scroll through the line items in the Voicemail List 4 When you have selected a line item press the d f handsfree key 4 Scroll Right key...

Page 588: ...isplay These services include things like weather and traffic reports contact information company info stock quotes or custom call scripts The IP phone XML application supports the following proprieta...

Page 589: ...uting XML commands Allows the phone to execute commands i e reset NoOp etc using XML AastraIPPhoneConfiguration for pushing a configuration to the phone Allows the server to push a configuration to th...

Page 590: ...value is case sensitive xml status scroll delay config files Status Scroll Delay seconds Web UI Allows you to set the time delay in seconds between the scrolling of each status message on the phone U...

Page 591: ...hen other events occur such as pressing buttons on the keypad Use with XML object See Appendix G yes no Default no CancelAction Specifies a URI that the phone executes a GET on when the user presses t...

Page 592: ...atus object If you disable the beep or no AastraIPPhoneStatus object appears in the status message then the default behavior is no beep is heard when the object arrives to the phone The value set in t...

Page 593: ...hat allows you to make configuration changes to the phone that take affect immediately without having to reboot the phone This feature involves creating XML scripts that push the changed configuration...

Page 594: ...arameters for object requests xml application URI xml application title The xml application URI is the application you are loading into the IP phone The xml application title is the name of the XML ap...

Page 595: ...dingly and displays the information to the screen Example Configuration of XML Application The following example shows the parameters you enter in the configuration files to configure an XML applicati...

Page 596: ...list box 4 In the Label field enter a label that displays on the IP phone for the softkey For example XML 5 In the Value field enter the IP address or qualified domain name of the XML application 6 I...

Page 597: ...ely When the XML application is pushed to the phone via an HTTP POST a host IP address or domain name server is required 9 Click on Advanced Settings Configuration Server 10 In the XML Push Server Lis...

Page 598: ...and 9143i select a key from keys 3 through 6 3 In the Hard Key field select XML from the list box 4 In the Value field enter the IP address or qualified domain name of the XML application 5 Click to...

Page 599: ...Approved IP Addresses field enter the host IP address and or domain name server You can enter multiple IP address and or domain name servers separated by commas In the example in Step 6 the illustrati...

Page 600: ...XML feature on the IP phone IP Phone UI Step Action For the 9480i 9480i CT 55i 57i 57i CT 1 Press the Services key on the phone to display the Services menu 2 Select Custom Features 3 Use the r and s...

Page 601: ...ML services A Custom Features screen displays 2 Use the r and s to scroll through the customized features 3 Select a service to display the information for that customized service Message services dis...

Page 602: ...parameters in the configuration files and the Aastra Web UI This table also identifies the variables that apply to specific parameters Action URIs and Associated Variables Note The Action URI feature...

Page 603: ...n uri onhook Onhook LOCALIP CALLDURATION CALLDIRECTION LINESTATE action uri disconnected Disconnected LINESTATE For more information see Action URI Disconnected on page 316 action uri xml sip notify X...

Page 604: ...aller outgoing caller DISPLAYNAME Display name associated with incoming caller SIPUSERNAME Username associated with registered phone incoming caller outgoing caller INCOMINGNAME Name associated with i...

Page 605: ...e of the phone For example if you enter the following string for the action uri outgoing parameter action uri outgoing http 10 50 10 140 outgoing pl number REMOTENUMBER and you dial out the number 555...

Page 606: ...3 Enter an XML URI for a successful registration in the Successful Registration field For example http 10 50 10 14 registered php auth name SIPAUTHNAME This parameter specifies the URI for which the p...

Page 607: ...ables indicated in the table Action URIs and Associated Variables on page 5 310 6 Enter an XML URI for an offhook event in the Offhook field For example http 10 50 10 140 offhook php state LINESTATE T...

Page 608: ...ter all of the variables are bound the phone executes a GET on the URI The following table lists the applicable values for the LINESTATE variable 10 Optional You can poll a URI at specific intervals o...

Page 609: ...h is what the remote server receives An Administrator can enable the disconnect feature using the configuration files or the Aastra Web UI Configuring the Action URI Disconnected Feature Use the follo...

Page 610: ...e http fargo ana aastra com disconnected xml state LINESTATE The following table lists the applicable values and descriptions for the LINESTATE 3 Click to save your settings LINESTATE Value Descriptio...

Page 611: ...When the phone receives the SIP NOTIFY the XML content is processed as any XML object In the above example the phone calls http 10 30 100 39 XMLtests SampleTextScreen xml after reception of the SIP NO...

Page 612: ...he phone Web UI Also to ensure that the SIP NOTIFY is coming from a trusted source it is recommended that you enable the Whitelist feature Whitelist Proxy parameter on the IP phone If enabled and the...

Page 613: ...the following parameter in the configuration files sip xml notify event If the content is missing in the SIP NOTIFY message received by the phone the phone automatically uses the value you specify fo...

Page 614: ...P NOTIFY Using the Aastra Web UI Use the following procedure to enable disable the XML SIP NOTIFY feature in the Aastra Web UI Aastra Web UI Enabling Disabling the XML SIP NOTIFY Feature 1 Click on Ad...

Page 615: ...the phone to accept or reject an aastra xml SIP NOTIFY message Note To ensure the SIP NOTIFY is coming from a trusted source it is recommended that you enable the Whitelist feature Whitelist Proxy pa...

Page 616: ...1 If the content is missing in the SIP NOTIFY message received by the phone the phone automatically uses the value you specify for the Action URI XML SIP Notify parameter at the path Advanced Setting...

Page 617: ...ervals An Administrator can specify the URI to be called and specify the interval between polls using the configuration files or the Aastra Web UI Configuration of this feature is dynamic no reboot re...

Page 618: ...I using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Action URI 2 In the Poll field enter a URI to be called every action uri pool interval seconds Enter the value in a URI format For...

Page 619: ...URL LINESTATE LOCALIP REMOTENUMBER DISPLAYNAME SIPUSERNAME INCOMINGNAME CALLDURATION CALLDIRECTION When the softkey is pressed if the phone finds a URI configured with variables in the form VARIABLENA...

Page 620: ...files or the Aastra Web UI Configuring XML Softkey URIs Use the following procedures to configure XML Softkey URIs using the configuration files or the Aastra Web UI Configuration Files For specific p...

Page 621: ...tures Aastra Web UI For the 9480i 9480i CT 55i 57i 57i CT 1 Click on Operation Softkeys and XML 2 Select a key from keys 1 through 20 3 In the Type field select XML from the list box 4 In the Label fi...

Page 622: ...e phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note You can use the following variables in the URI SIPUSERNAME SIPAUTHNAME PROXYURL LINESTAT...

Page 623: ...r the 9143i 53i 1 Click on Operation Programmable Keys 53i and 9143i Screen 2 On the 9143i and 53i select a key from keys 1 through 6 3 In the Type field select XML from the list box 4 On the 9143i an...

Page 624: ...e phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note You can use the following variables in the URI SIPUSERNAME SIPAUTHNAME PROXYURL LINESTAT...

Page 625: ...grammable key or expansion module key on the phone On the 9480i 9480i CT 55i 57i and 57i CT phones the WebApps softkey displays on softkey 1 on the idle screen by default You can also access Web Apps...

Page 626: ...llowing table identifies the phone states that apply to each key redirection The following URI configuration parameters control the redirection of the keys and the voicemail option redial script xfer...

Page 627: ...one side Options Menu The following URI configuration parameter controls the redirection of the Options Key options script IMPORTANT NOTES If no Options URI script is configured the local Options Menu...

Page 628: ...configure the XML Options Key or Services Key on the 51i redirection URI parameter using the configuration files only Configuring XML Redirection of the Options Key Services Key on the 51i Use the fo...

Page 629: ...termines whether or not the phone is prevented from entering the off hook dialing state if the handset is off hook and the call ends An Administrator can enable allow phone to enter the off hook diali...

Page 630: ...y softkey pressed by the user that initiates a Get Request continues to get sent To allow the overriding of the locked phone for XML applications the System Administrator must enter the following para...

Page 631: ...io mode The default setting for these parameters is 0 zero The following table describes each parameter Note Aastra Telecom recommends you leave the default of 0 zero as the settings for these paramet...

Page 632: ...ed between the two modes by pressing the d fkey When on speaker you can return to using the handset by placing the handset on the cradle and picking it up again 1 Headset Calls can be made or received...

Page 633: ...0 and 2020 Line 2 conference together extensions 2005 2011 and 2021 When an IP phone user is connected to multiple conference calls some outbound proxies have maximum call hold time set from 30 90 sec...

Page 634: ...ng Centralized Conferencing Using the Configuration Files You use the following parameters to configure centralized conferencing in the configuration files Global Parameter sip centralized conf Per Li...

Page 635: ...le SIP centralized conferencing on the IP phone do one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field...

Page 636: ...entralized conferencing on this line do one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of...

Page 637: ...screen Valid values are 0 disabled or 1 enabled Default is 0 disabled If the http digest force login parameter is set to 1 enabled after the phone boots the LOG IN softkey displays on the phone s LCD...

Page 638: ...l 1 Factory default the phone 2 Configure the HTTP or HTTPS server specify the HTTP or HTTPS server path and port 3 Restart the phone The first time the phone reboots the phone is challenged by the se...

Page 639: ...empts to authenticate with the server If successful the phone reboots and loads the user configuration If unsuccessful the phone displays Authentication Failed Note On the 9480i 9480i CT 55i 57i and 5...

Page 640: ...lumn format The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys Each screen consists of 2 columns with the following default headings on each page Page 1...

Page 641: ...ings on each 560M Expansion Module screen using the configuration files You use the following parameters to customize the column headings Expansion Module 1 3 pages expmod1page1left expmod1page1right...

Page 642: ...t expmod3page2left expmod3page2right expmod3page3left expmod3page3right Example The following is an example of configuring Expansion Module 1 column headings expmod1page1left Personnel Ext expmod1page...

Page 643: ...llustrations Customizing the 560M Expansion Module Column Display Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Customizing 560M Expansi...

Page 644: ...Operational Features 5 352 41 001160 01 Rev 00 Release 2 3 IP Phone Administrator Guide...

Page 645: ...es procedures for configuring each feature Topics This chapter covers the following topics Topic Page Advanced Operational Features page 6 3 MAC Address Line Number in REGISTER Messages page 6 5 SIP M...

Page 646: ...page 6 24 Transport Layer Security TLS page 6 26 802 1x Support page 6 31 Symmetric UDP Signaling page 6 43 Removing UserAgent and Server SIP Headers page 6 44 Multi Stage Digit Collection Billing Co...

Page 647: ...scovery Using mDNS The IP phones automatically perform an auto discovery of all servers on a network using mDNS When the IP phone discovers a TFTP server it is automatically configured by that TFTP se...

Page 648: ...on the IP Phones Symmetric UDP Signaling Allows you to enable or disable the phone to use port 5060 to send SIP UDP messages Removing UserAgent and Server SIP Headers Allows you to enable or disable...

Page 649: ...ine number The MAC address is sent in uppercase hex numbers for example 00085D03C792 The line number is a number between 1 and 9 The following parameters allow you to enable disable the sending of MAC...

Page 650: ...the Send MAC Address in REGISTER Message field by checking the check box Disable this field by unchecking the box 3 Enable the Send Line Number in REGISTER Message field by checking the check box Disa...

Page 651: ...lete the transfer In the 1 4 and later releases the CANCEL is now sent before the REFER message The following parameter allows the system administrator to force the phone to use the Blind Transfer met...

Page 652: ...displays the updated name and number information contained within the Contact header The following parameter allows the system administrator to enable or disable this feature sip update callerid This...

Page 653: ...0 false A boot counter increments after each faulty boot When the counter reaches a predetermined value it forces Web recovery mode The counter is reset to zero upon a successful boot The predetermin...

Page 654: ...y configured by auto discovery or manually configured added to a network uses its predefined configuration to boot up Notes 1 Configuration parameters received via DHCP do not constitute configuration...

Page 655: ...all can be active at a time either from the base unit or from the handset When this feature is disabled and you make an active call on either the base unit or the handset any other attempt to make an...

Page 656: ...ction 1 Click on Advanced Settings Global SIP RTP Settings 2 Enable the Two Call Support field by checking the check box Disable this field by unchecking the box 3 Click to save your settings Note The...

Page 657: ...work you must configure voicemail on the phone that the call was initially directed to For example phones A B and C are connected to the server You configure the server to direct calls coming into ph...

Page 658: ...You use the following parameters to configure Missed Call Summary Subscription feature on a global basis Global Parameters sip missed call summary subscription sip missed call summary subscription pe...

Page 659: ...ational Features Configuring Missed Call Summary Subscription using the Aastra Web UI Use the following procedure to configure the Missed Call Summary Subscription feature using the Aastra Web UI Aast...

Page 660: ...B which has voicemail configured to be forwarded to phone C When phone A calls sip missed call summary subscription parameter phone B receives notification from the server that the call was forwarded...

Page 661: ...nt configuration see Chapter 3 the section Account Configuration on page 3 34 If the key is custom configured a screen displays on the phone allowing the user to choose the account to apply DND or CFW...

Page 662: ...s on the IP Phone UI for server side call forwarding For server side ACD when you press the ACD softkey the screen that displays is dependant on the state of the ACD subscription Possible state for AC...

Page 663: ...ineN as feature event subscription sip as feature event subscription period Note IMPORTANT If DND and CFWD are configured to use Account mode on the IP Phone pressing the DND and CFWD keys apply to th...

Page 664: ...he following procedure to enable disable the server side as feature event on the IP Phone using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings LineN Advanced SIP Settings 2 In the Advanc...

Page 665: ...nced SIP Settings 5 In the Advanced SIP Settings section in the As Feature Event Subscription Period field enter the amount of time in seconds that the phone waits after sending a SUBSCRIBE to receive...

Page 666: ...blacklist If all servers are on the blacklist then the IP phone attempts to send the message to the first server on the list You can specify how long failed servers remain on the blacklist in the IP...

Page 667: ...I 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 In the Blacklist Duration field specify the length of time in seconds that a failed server remains on the server blacklist The IP phon...

Page 668: ...phone accepts call requests from a trusted proxy server only The IP phone rejects any call requests from an untrusted proxy server Configuring Whitelist Proxy Using the Configuration Files You use the...

Page 669: ...Whitelist Proxy feature using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 The Whitelist Proxy field is disabled by default To enable this field che...

Page 670: ...an encryption algorithm and cryptographic keys before data is exchanged TLS requires the use of the following security certificate files to perform TLS handshake Root and Intermediate Certificates Lo...

Page 671: ...UI This field contains a more accurate description of the caller identity extension phone number than is contained in the SIP message Notes 1 Persistent TLS requires the outbound proxy server and out...

Page 672: ...n contained in the PAI header If the call is not forwarded via a registered proxy server and therefore is not a Trusted Entity the IP phone UI does not display any trust information contained in the P...

Page 673: ...rtificate file names that you want the phone to use Use the following procedure to configure TLS using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 I...

Page 674: ...ed list must contain the CA root certificates for all the servers it is connecting to For example if the phone is connecting to server A which has a certificate signed by CA1 and server B which has a...

Page 675: ...r or endpoint identity This feature supports both the EAP MD5 and EAP TLS protocols If 802 1x on the phone is enabled the following screen displays during startup of the phone If the 802 1x failed to...

Page 676: ...ne connected to this port is authenticated For security reasons the IP phone has the option to disable the pass through port Multiple supplicants Using this mode the switch can support multiple client...

Page 677: ...through enabled For EAP TLS use eap type identity 802 1x root and intermediate certificates use 1 root and 0 or 1 intermediate certificates 802 1x local certificate use 1 local certificate 802 1x priv...

Page 678: ...1x Protocol on your phone using the IP Phone UI Note If configuring 802 1x using the IP Phone UI the certificates and private keys must already be configured and stored on the phone Use the configurat...

Page 679: ...Thru Port On the 9143i 51i 53i Select Network Settings Ethernet PC Port Enabled Aastra IP Phone UI Step Action Done Ethernet Link 1 LAN Port Link 2 PC Port Link 3 Enable PassThru Port 4 802 1x Setting...

Page 680: ...enabled to use the 802 1x Protocol 5 Press Done on 9480i 9480i CT 55i 57i 57i CT or Press Next on 9143i 51i 53i 6 Select 802 1x Settings 7 Select 802 1x Mode Aastra IP Phone UI Step Action Done Enabl...

Page 681: ...onfigure the certificates and private key for the phone 9 Press Done on 9480i 9480i CT 55i 57i 57i CT or Press Set on 9143i 51i 53i 10 To configure MD5 select EAP MD5 Settings 11 Select Identity Aastr...

Page 682: ...CT or Press Set 9143i 51i 53i 14 Enter the password used for authenticating the phone Aastra IP Phone UI Step Action Done Username Username Backspace ABC Cancel Nextspace 1 EAP MD5 Settings Next Ente...

Page 683: ...le while entering the password then press Done 9480i 9480i CT 55i 57i 57i CT or Press Set 9143i 51i 53i 16 Press the key to save your settings and exit from the IP Phone UI Aastra Web UI 1 Click on Ad...

Page 684: ...ne For example password1 5 Click to save your changes 6 Click on Advanced Settings Network Basic Network Settings 7 The PC Port PassThru Enable Disable field is enabled by default To disable this fiel...

Page 685: ...phone for which you are configuring 802 1x For example phone1 3 In the Root and Intermediate Certificates Filename field enter the filename that contains the root and intermediate certificates related...

Page 686: ...s For example trusted_certificates pem 7 Click to save your changes 8 Click on Advanced Settings Network Basic Network Settings 9 The PC Port PassThru Enable Disable field is enabled by default To dis...

Page 687: ...the IP phone chooses a random source port for UDP messages The IP phone also chooses a random source port for UDP messages if you configure a backup proxy server registrar server or outbound proxy ser...

Page 688: ...onfiguration files sip user agent Setting this parameter allows you to enable or disable the addition of the User Agent and Server SIP headers from the SIP stack You can configure this feature using t...

Page 689: ...may enter a 2 9 digit billing code Billing codes may not start with either 0 Operator or 9 external calls When using Sylantro Click to Call IP phone users select a billing code from a pull down menu...

Page 690: ...ludes a mandatory billing code becomes phonenumber 23 billing code Optional billing codes The user dials an optional billing code by dialing 50 followed by the billing code digits When prompted for ad...

Page 691: ...41 001160 01 Rev 00 Releaes 2 3 6 47 Configuring Advanced Operational Features Numbers Not Requiring Billing Codes Billing codes are not required for the following two types of calls Emergency calls...

Page 692: ...rom the proxy You can configure the phone to use any one of these methods by entering the applicable value in the configuration files Configuration File Value DNS Server Method Used Description 0 A on...

Page 693: ...ookups using the following parameter in the configuration files sip dns query type Note On the phone side if you configure the phone with a Fully Qualified Domain Name FQDN proxy and specified port th...

Page 694: ...using the configuration files only Enabling Disabling Out of Order SIP Requests Use the following procedure to enable disable out of order SIP requests Note As the default Asterisk configuration does...

Page 695: ...ncryption on the IP phones and provides methods an administrator can use to store encrypted files to a server Topics This chapter covers the following topics Topic Page Encrypted Files on the IP Phone...

Page 696: ...mand line the System Administrator uses an Aastra supplied encryption tool called anacrypt exe to encrypt the MAC tuz file This tool processes the plain text mac cfg and aastra cfg files and creates t...

Page 697: ...he following Prevents users from using the MAC tuz file that does not match the user s phone MAC address Renders the MAC tuz file invalid if the user renames the file Works with IP phone releases prio...

Page 698: ...rd m i v h Note Incorrect password produces garbage For site specific keyfile security cfg the plaintext must match password Anacrypt Switch Description infile cfg d dir Specifies that all cfg files i...

Page 699: ...and up C anacrypt i p 1234abcd For any firmware version C anacrypt i p 1234abcd v1 Example 2 Encrypting a single aastra cfg file with password 1234abcd C anacrypt aastra cfg p 1234abcd Example 3 Encr...

Page 700: ...rs can have specific methods to encrypt files on their configuration servers For each phone the configuration server can generate a random hex string encryption key that is used to encrypt the phone s...

Page 701: ...Vendor Configuration File Encryption Use the following procedure to configure vendor configuration file encryption on the IP Phones Configuration Files For specific parameters you can set in the conf...

Page 702: ...Encrypted Files on the IP Phone 7 8 41 001160 01 Rev 00 Release 2 3 IP Phone Administrator Guide...

Page 703: ...n This chapter provides information about upgrading the IP phone firmware Topics This chapter covers the following topics Topic Page Upgrading the Firmware page 8 2 Manual Firmware Update TFTP only pa...

Page 704: ...ored on the configuration server in one of three ways Manual firmware update using the Aastra Web UI TFTP only Manual update of firmware and configuration files by restarting the phone via the IP phon...

Page 705: ...name in the TFTP Server IP field 3 Enter the firmware file name phone model st that you want to download to your IP phone in the File Name field For example 53i st This file name must match the actua...

Page 706: ...iles stored on the configuration server Restarting the Phone Using the IP Phone UI Warning Do not reset or turn off the phone until the download is complete IP Phone UI Step Action 1 Press on the phon...

Page 707: ...pgrading the Firmware 41 001160 01 Rev 00 Releaes 2 3 8 5 Upgrading the Firmware Restarting the Phone Using the Aastra Web UI Aastra Web UI 1 Click on Operation Reset Phone 2 Click to restart the phon...

Page 708: ...ture using the Aastra Web UI or using the configuration files aastra cfg and mac cfg When configuring via the Aastra Web UI the administrator sets the following parameters Mode Time The Mode parameter...

Page 709: ...Aastra Web UI take precedence over the IP phone UI and the configuration files 3 If the IP phone is in use not idle at the time of the resync check the reboot occurs when the phone becomes idle 4 The...

Page 710: ...ck on Advanced Settings Configuration Server Auto Resync 2 Select the auto resync mode from the Mode field Valid values are None Configuration Files Firmware Both Default is None 3 Select the time fro...

Page 711: ...time parameters see Appendix A the section Configuration Server Settings on page A 17 4 Click to save your settings These changes are not dynamic You must restart your IP phone for the changes to take...

Page 712: ......

Page 713: ...This chapter covers the following topics Topic Page Troubleshooting page 9 3 Log Settings page 9 3 Module Debug Level Settings page 9 4 Support Information page 9 7 WatchDog Task Feature page 9 12 Tr...

Page 714: ...eaes 2 3 IP Phone Administrator Guide How do I set the IP phone to factory default page 9 19 How do I erase the phone s local configuration page 9 20 How to reset a user s password page 9 21 How do I...

Page 715: ...stack status including Free Memory and Maximum Memory Block Size Aastra Technical Support can then use the information gathered to perform troubleshooting tasks Log Settings Using the configuration f...

Page 716: ...allows enhanced severity filtering of log calls sent as blog output The blog as used on the IP phones is a an online debugging tool that can be frequently updated and intended for technical support an...

Page 717: ...yboard module log module kbd NET Network module log module net PROVIS Provisioning module log module provis RTPT Realtime Transport module log module rtpt SND Sound module log module snd PROF Profiler...

Page 718: ...s 48 log module net 48 log module snd 48 In the above example functions and general information are logged for the display drivers network and sound modules Example 3 log module rtpt 0 log module ind...

Page 719: ...ary In the Support Information section you can Get local cfg Get server cfg Show Task and Stack Status Aastra Technical Support uses this support information for troubleshooting the IP phone when requ...

Page 720: ...rming Troubleshooting Tasks Use the following procedures to perform troubleshooting on the IP phone via the configuration files or the Aastra Web UI Configuration Files For specific parameters you can...

Page 721: ...Settings Troubleshooting To set log settings 2 In the Log IP field enter the IP address of where you want log files to be stored 3 In the Log Port field enter the port number associated with the IP ad...

Page 722: ...OFF for a module The value of 65535 turns all debug levels ON for a module To turn two or more debug levels on at the same time you add the value associated with each level For example Fatal Errors E...

Page 723: ...he local configuration file to the specified location click on in the Get local cfg field 13 To store the server configuration file to the specified location click on in the Get server cfg field 14 To...

Page 724: ...When the phone detects a failure i e a crash it automatically reboots You can view a WatchDog crash file using the Aastra Web UI at the path Advanced Settings Troubleshooting You can enable disable t...

Page 725: ...eb UI You can also view the Crash Log generated by the WatchDog task using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Troubleshooting Enable Disable WatchDog Task 2 The WatchDog fiel...

Page 726: ...Rev 00 Releaes 2 3 IP Phone Administrator Guide View the Crash Log 4 To view a crash log in the Get a Crash Log field click the SAVE AS button You can open the file immediately or you can save the Cr...

Page 727: ...o displays the following Recovery web client at IP Address The IP Address displayed is the IP address of the phone If the phone is unable to receive an IP from the DHCP server or has lost its record o...

Page 728: ...the Registrar IP address is set to 0 0 0 0 for a per line basis i e line 1 line 2 etc then the register request is not sent the No Service message does not display and the message waiting indicator M...

Page 729: ...address from the DHCP Server For DHCP to automatically populate the IP address or qualified domain name for the TFTP server your DHCP server must support Option 66 Option 66 is responsible for forwar...

Page 730: ...UI Step Action 1 Press on the phone to enter the Options List 2 Select Restart Phone 3 For 9143i 51i 53i Press to confirm Note To cancel the Restart press the 3 key For 9480i 9480i CT 55i 57i 57i CT...

Page 731: ...Password default is 22222 3 Select Factory Default 4 For 9143i 51i 53i The Restore Defaults prompt displays Press to confirm For 9480i 9480i CT 55i 57i 57i CT The Reset phone to factory defaults prom...

Page 732: ...your Administrator Password default is 22222 3 Select Erase Local Config 4 For 9143i 51i 53i The Erase local config prompt displays Press to confirm For 9480i 9480i CT 55i 57i 57i CT The Erase local...

Page 733: ...er password Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the phone uses the default password instead 6 Press Enter 7 Re enter the new u...

Page 734: ...eshooting Solutions 9 22 41 001160 01 Rev 00 Releaes 2 3 IP Phone Administrator Guide 4 In the Confirm Password field enter the new user password again 5 Click to save your changes Aastra Web UI Step...

Page 735: ...tion Lock the phone 1 Press on the phone to enter the Options List 2 Select Phone Lock The prompt Lock the phone displays 3 Press Lock to lock the phone Unlock the phone 1 Press on the phone to enter...

Page 736: ...eration Phone Lock Lock the phone 2 In the Lock the Phone field click The phone locks dynamically and displays the following message Phone is locked Unlock the phone 3 Click on Operation Phone Lock 4...

Page 737: ...config cfg Topics This appendix covers the following topics Topic Page Setting Parameters in Configuration Files page A 5 Operational Basic and Advanced Parameters page A 6 Simplified IP Phone UI Opti...

Page 738: ...Live Dialpad Settings page A 61 SIP Local Dial Plan Settings page A 62 SIP Basic Global Settings page A 64 SIP Basic Per Line Settings page A 73 Centralized Conferencing Settings page A 84 HTTP HTTPS...

Page 739: ...y Mode Settings page A 146 Priority Alert Settings page A 147 Bellcore Cadence Settings page A 152 Language Settings page A 154 Language Pack Settings page A 156 Suppress DTMF Playback Setting page A...

Page 740: ...ng page A 221 Update Caller ID Setting page A 221 Boot Sequence Recovery Mode Settings page A 222 Single Call Restriction Setting page A 223 Blacklist Duration Setting page A 224 Whitelist Proxy Setti...

Page 741: ...iguration the changes are stored in a local configuration on the phone not on the server Configuration changes made to the mac cfg file override the configuration settings in the aastra cfg file Refer...

Page 742: ...e the full menu on the IP Phone UI Warning When using the simplified menu you cannot change the Network settings from the IP Phone UI If the network settings become misconfigured you must factory defa...

Page 743: ...Address Subnet Mask Gateway Domain Name Servers DNS TFTP HTTP HTTP Port HTTPS HTTPS Port and FTP servers and Timer Servers Note For DHCP to automatically populate the IP address or qualified domain na...

Page 744: ...parameter your DHCP server must support Option 66 Format IP address Default Value 255 255 255 0 Range Not Applicable Example subnet mask 255 255 255 224 Parameter default gateway Gateway in Web UI IP...

Page 745: ...be resolved to their corresponding IP addresses Note For DHCP to automatically populate this parameter your DHCP server must support Option 66 Format IP address Default Value 0 0 0 0 Range Not Applic...

Page 746: ...nteger Default Value 0 Range 0 auto negotiate 1 full duplex 10Mbps 2 full duplex 100Mbps 3 half duplex 10Mbps 4 half duplex 100Mbps Example lan port 1 Parameter ethernet port 1 PC Port in Web UI IP ph...

Page 747: ...nced Settings Network Basic Network Settings Configuration Files aastra cfg mac cfg Description Enables or disables the PC port on the phone to be used for 802 1x authentication support Note For more...

Page 748: ...ress Range Up to 64 alpha numeric characters Note The value for this parameter can also be a fully qualified domain name Example hostname aastra4 Parameter dhcp userclass DHCP User Class in Web UI Con...

Page 749: ...Menu Network Settings DHCP Settings Option Override Aastra Web UI Advanced Settings Network Advanced Network Settings Description The value specified for this parameter overrides the precedence order...

Page 750: ...word instead Format Integer Default Value 22222 Range 0 to 4294967295 Example admin password 1234567890 Parameter user password Current Password in Web UI IP phone UI Options User Password Aastra Web...

Page 751: ...on the IP phones is 911 999 112 and 110 911 A United States emergency number 999 A United Kingdom emergency number 112 An international emergency telephone number for GSM mobile phone networks In all...

Page 752: ...e user fails to enter the correct password in three attempts access to the Options Menu is denied and the IP phone returns to the idle screen Note The password to enter is the administrator password c...

Page 753: ...UI IP phone UI Options Administrator Menu Network Settings TFTP Server Primary TFTP Aastra Web UI Advanced Settings Configuration Server Configuration Files aastra cfg mac cfg Description The TFTP ser...

Page 754: ...erX folderX For example ipphone 57i configfiles Format String Default Value N A Range Up to 64 alphanumeric characters Example tftp path configs tftp Parameter alternate tftp server Alternate TFTP in...

Page 755: ...te Enter the path name in the form folderX folderX folderX For example ipphone 57i configfiles Format String Default Value N A Range Up to 64 alphanumeric characters Example alternate tftp path config...

Page 756: ...rs for setting username and password Note For DHCP to automatically populate this parameter your DHCP server must support Option 66 Format IP address or fully qualified Domain Name Default Value 0 0 0...

Page 757: ...hone Note The IP Phones support usernames containing dots Format Text Default Value Not Applicable Range Up to 63 alphanumeric characters Example ftp username 57iaastra Parameter ftp password FTP Pass...

Page 758: ...to automatically populate this parameter your DHCP server must support Option 66 Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not Applicable Example http server 192 16...

Page 759: ...e 1 through 65535 Example http port 1025 Parameter https server HTTPS Server in Web UI IP phone UI Options Administrator Menu Network Settings HTTPS HTTPS Client Download Server Aastra Web UI Advanced...

Page 760: ...ry the relative path to that sub directory should be entered in this field Format dir dir dir Default Value Not Applicable Range Up to 63 alphanumeric characters Example https path ipphones 55i Parame...

Page 761: ...are automatically at the specified time if the files on the server have changed Notes 1 If a user is accessing the Aastra Web UI they are not informed of an auto reboot 2 Any changes made using the Aa...

Page 762: ...in 30 minute increments only 4 When entering a value for this parameter using the configuration files the value can be entered using minute values from 00 to 59 for example the auto resync time can b...

Page 763: ...ac cfg Description IP address of the network device that enforces NAT Format IP Address Default Value 0 0 0 0 Range Not Applicable Example sip nat ip 192 245 2 1 Parameter sip nat port NAT SIP Port in...

Page 764: ...may close some ports for security reasons You may want to use this parameter to send RTP data using a different port Note The phones support decoding and playing out DTMF tones sent in SIP INFO reques...

Page 765: ...oxy Format Integer Default Value 30 Range 0 to 2147483647 Example sip nortel nat timer 60 Parameter sip rport Aastra Web UI Advanced Settings Network Advanced Network Settings Configuration Files aast...

Page 766: ...se symmetric UDP signaling for outgoing UDP SIP messages When symmetric UDP is enabled the IP phone generates and listens for UDP messages using port 5060 If symmetric UDP signaling is disabled the ph...

Page 767: ...ions and their users on the Internet TLS is the successor to SSL SSL 3 0 Secure Socket Layer version 3 SSL 3 0 is a commonly used protocol for managing the security of a message transmission on the In...

Page 768: ...HTTP POSTs Some client applications use HTTP POSTs to transfer XML scripts The phones s HTTP server accepts these POSTs even if server redirection is enabled effectively bypassing the secure connecti...

Page 769: ...isabled before upgrading to Release 2 3 of the IP Phones Format Boolean Default Value 1 enabled Range 0 disabled 1 enabled Example https validate certificates 0 Parameter https validate expires Check...

Page 770: ...isabled 1 enabled Example https validate hostnames 0 Parameter https user certificates Trusted Certificates Filename in Web UI Configuration Files aastra cfg mac cfg Aastra Web UI Advanced Settings Ne...

Page 771: ...the UPnP manager will not start Format Boolean Default Value 0 false Range 0 false 1 true Example upnp manager 1 Parameter upnp gateway Configuration Files aastra cfg mac cfg Description IP address or...

Page 772: ...feature to work UPnP must be enabled on the phone upnp manager and upnp gateway must be set Format Integer Default Value 0 UPnP is not mapped to a specific line Range 0 to 10 Example upnp mapping line...

Page 773: ...Format Integer Default Value 5 Range 0 to 7 Example priority non ip 7 Parameter vlan id VLAN ID for LAN Port in Web UI IP phone UI Options Administrator Menu Network Settings VLAN Phone VLAN ID Aastra...

Page 774: ...fferentiated Services Code Point DSCP setting for SIP tos sip parameter RTP tos rtp parameter and RTCP tos rtcp parameter It is the mapping between the DSCP value and the VLAN priority value for SIP R...

Page 775: ...Advanced Parameters 41 001160 01 Rev 00 Release 2 3 A 39 The following table identifies the default DSCP to priority mapping structure DSCP Range DSCP Priority 0 7 0 8 15 1 16 23 2 24 31 3 32 39 4 40...

Page 776: ...used to pass packets through to a PC via Port 1 Note If you set the VLAN id port 1 passthrough port to 4095 all untagged packets are sent to this port The following is an example of configuring the ph...

Page 777: ...phone UI Options Administrator Menu Network Settings VLAN Passthrough Priority Aastra Web UI Advanced Settings Network VLAN Port 1 Configuration Files aastra cfg mac cfg Description Specifies the pri...

Page 778: ...ameter tos rtp RTP in Web UI IP phone UI Options Administrator Menu Network Settings Type of Service RTP Aastra Web UI Advanced Settings Network Type of Service DSCP Configuration Files aastra cfg mac...

Page 779: ...erver s Note For DHCP to automatically populate this parameter your DHCP server must support Option 66 Format Integer Default Value 0 disabled Range 0 disabled 1 enabled Example time server disabled 0...

Page 780: ...ed to request the time from Format IP address or qualified domain name Default Value 0 0 0 0 Range Not Applicable Example time server2 192 168 0 5 Parameter time server3 Time Server 3 in Web UI Aastra...

Page 781: ...for the 12 hour format and 1 for the 24 hour format Format Integer Default Value 0 Range 0 12 hr format 1 24 hr format Example time format 0 Parameter date format Date Format in Phone UI IP phone UI O...

Page 782: ...s disables the use of daylight savings time Format Integer Default Value 3 Range 0 OFF 1 30 min summertime 2 1 hr summertime 3 automatic Example dst config 0 Parameter time zone name Time Zone in Phon...

Page 783: ...AU Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba AZ Azerbaijan Baku CET GST AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST AZT BA Sarajevo BB Bar...

Page 784: ...Nicosia CZ Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE Berlin DK Copenhagen DM Dominica DO Santo Domingo CET CET AST AST EE Tallinn ES Madrid ES Canary EET CET WE...

Page 785: ...Lucia LI Vaduz LT Vilnius LU Luxembourg LV Riga AST CET EET CET EET MC Monaco MD Chisinau MK Skopje MQ Martinique MS Montserrat MT Malta MU Mauritius MX Mexico City MX Cancun MX Merida MX Monterrey M...

Page 786: ...sibirsk RU Krasnoyarsk RU Irkutsk RU Yakutsk RU Vladivostok RU Sakhalin RU Magadan RU Kamchatka RU Anadyr EET EET MSK SAM YEK OMS NOV KRA IRK YAK VLA SAK MAG PET ANA SE Stockholm SG Singapore SI Ljubl...

Page 787: ...can be positive West of the Prime Meridian or negative East of the Prim Meridian Eastern Standard Time EST has a value of 300 Format Integer Default Value N A Range Any positive or negative Integer Ex...

Page 788: ...d week parameters absolute 0 or relative 1 Format Boolean Default Value N A Range 0 absolute 1 relative Example dst start end relative date 1 Parameter dst start month Configuration Files aastra cfg m...

Page 789: ...nth Configuration Files aastra cfg mac cfg Description The month that DST ends Valid values are 1 to 12 January to December Format Integer Default Value N A Range 1 January 2 February 3 March 4 April...

Page 790: ...A Range 1 to 31 Example dst start day 1 Parameter dst end day Configuration Files aastra cfg mac cfg Description The day of the month that DST ends Valid values are 1 to 31 Format Integer Default Val...

Page 791: ...0 midnight to 23 Format Integer Default Value N A Range 0 midnight to 23 Example dst end hour 23 Parameter dst start month Configuration Files aastra cfg mac cfg Description The month that DST starts...

Page 792: ...ter dst end month Configuration Files aastra cfg mac cfg Description The month that DST ends Valid values are 1 to 12 January to December Format Integer Default Value N A Range 1 January 2 February 3...

Page 793: ...k of month 4 fourth full week of month 4 last full week of month 5 fifth full week of month 5 last full week of month Example dst start week 1 Parameter dst end week Configuration Files aastra cfg mac...

Page 794: ...an integer from 1 to 7 Format Integer Default Value N A Range 1 Sunday 2 Monday 3 Tuesday 4 Wednesday 5 Thursday 6 Friday 7 Saturday Example dst start day 1 Parameter dst end day Configuration Files a...

Page 795: ...DST starts Valid values are an integer from 0 midnight to 23 Format Integer Default Value N A Range 0 midnight to 23 Example dst start hour 0 Parameter dst end hour Configuration Files aastra cfg mac...

Page 796: ...ghting after a period of inactivity Format Integer Default Value On Range 0 On Turns the backlight on constant 1 Off Turns the backlight off constant 2 Auto Turns the backlight off after a period of i...

Page 797: ...ra cfg mac cfg Description Turns the Live Dialpad feature ON or OFF With live dial pad ON the IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is press...

Page 798: ...ptable symbols For example 2 8 open close quotes In the configuration files enter the sip dial plan value using quotes Used when a secondary dial tone is required on the phone For example 9 xxxxxx whe...

Page 799: ...et or after to finish dialing the number on the keypad before making the call Format Boolean Default Value 0 Range 0 Disable 1 Enable Example sip dial plan terminator 1 Parameter sip digit timeout Dig...

Page 800: ...Up to 20 alphanumeric characters Example sip screen name Joe Smith Parameter sip screen name 2 Screen Name 2 in Web UI IP Phone UI Options Administrator Menu SIP Settings Aastra Web UI Advanced Setti...

Page 801: ...containing dots Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip user name 1010 Parameter sip display name Caller ID in Web UI IP Phone UI Options Administr...

Page 802: ...eld of the Authorization header field of the SIP REGISTER request Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip auth name 5553456 Parameter sip password P...

Page 803: ...010 Parameter sip mode Line mode in Web UI Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description Allows you to configure the mode of the line...

Page 804: ...e IP phone uses to send all SIP requests A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user Format IP address or fully qualified Domain Name De...

Page 805: ...tra Web UI Advanced Settings Global SIP Basic SIP Network Settings Configuration Files aastra cfg mac cfg Description The backup proxy s port number Format Integer Default Value 0 Range Not Applicable...

Page 806: ...ra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description The address of the registrar for which the IP phone uses to send REGISTER requests A SIP re...

Page 807: ...Settings Configuration Files aastra cfg mac cfg Description The address of the backup registrar typically the backup SIP proxy for which the IP phone uses to send REGISTER requests if the primary regi...

Page 808: ...The backup registrar s typically the backup SIP proxy port number Format Integer Default Value 0 Range Not Applicable Example sip backup registrar port 5060 Parameter sip registration period Registra...

Page 809: ...at Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 screen name Joe Smith Parameter sip lineN screen name 2 Screen Name 2 in Web UI Aastra Web UI Advanced Set...

Page 810: ...or the sip lineN bla number parameter on page A 76 Note The IP Phones support Usernames containing dots Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line...

Page 811: ...tion header field of the SIP REGISTER request Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 auth name 5553456 Parameter sip lineN password Password...

Page 812: ...feature on an ININ server the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the incremented digit added to the phone For e...

Page 813: ...SCA Shared Call Line Appearances SCA line for BroadWorks network call activity can go to more than one phone Nortel Conference line for Nortel Networks private all call activity goes to one phone BLA...

Page 814: ...phone uses to send all SIP requests A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user Format IP address or fully qualified Domain Name Default...

Page 815: ...which the IP phone uses when the primary SIP proxy is unavailable Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not Applicable Example sip line1 backup proxy ip 192 168...

Page 816: ...rver For example if you have a Session Border Controller in your network then you would normally set its address here Format IP Address or fully qualified Domain Name Default Value 0 0 0 0 Range Not A...

Page 817: ...t maintains the location information of the IP phone A global value of 0 0 0 0 disables registration However the phone is still active and you can dial using username ip address of the phone If the Re...

Page 818: ...ration Files aastra cfg mac cfg Description The address of the backup registrar typically the backup SIP proxy for which the IP phone uses to send REGISTER requests if the primary registrar is unavail...

Page 819: ...registrar s typically the backup SIP proxy port number Format Integer Default Value 0 Range Not Applicable Example sip line1 backup registrar port 5060 Parameter sip lineN registration period Registr...

Page 820: ...then do one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of the following conf Sylantro ser...

Page 821: ...g actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of the following conf Sylantro server or Conference Broadsoft...

Page 822: ...ain 2 You must reboot the phone after setting the HTTP HTTPS digest authentication parameters Format String Default Value N A Range Up to 40 alphanumeric characters Example http digest username mysuer...

Page 823: ...0 disable Range 0 disable 1 enable Example http digest force login 1 Parameter sip explicit mwi subscription Explicit MWI Subscription in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SI...

Page 824: ...one re subscribes to MWI before the subscription period ends Format Integer Default Value 86400 Range 30 214748364 Example sip explicit mwi subscription period 30 Parameter sip send mac Send MAC Addre...

Page 825: ...e MAC address of the phone Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip send line 1 Parameter sip session timer Session Timer in Web UI Aastra Web UI Advanced Setting...

Page 826: ...estimate in milliseconds of the round trip time RTT Format Integer Default Value 500 Range Not Applicable Example sip T1 timer 600 Parameter sip T2 timer T2 Timer in Web UI Aastra Web UI Advanced Sett...

Page 827: ...onfiguration Files aastra cfg mac cfg Description The amount of time in milliseconds that the phone allows the callserver registrar proxy to respond to SIP messages that it sends If the phone does not...

Page 828: ...d the phone uses Persistent TLS on the connection If sips persistent tls is disabled then the phone uses TLS on the connection If TLS is used you must specify the Root and Intermediate Certificates th...

Page 829: ...r Default Value 1800 30 minutes Range 30 to 1800 Example sip registration retry timer 30 Parameter sip registration timeout retry timer Registration Timeout Retry Timer in Web UI Aastra Web UI Advance...

Page 830: ...ent to the registrar to renew the registration Format Integer Default Value 15 Range 0 to 214748364 The value set for this parameter should be between 0 and the value set for the registration period E...

Page 831: ...um value Example sip acd subscription period 2000 Parameter sip bla subscription period BLA Subscription Period in Web UI Configuration Files aastra cfg mac cfg Aastra Web UI Advanced Settings Global...

Page 832: ...he server to be incremented in the missed calls indicator on the phone it was initially directed to For example phones A B and C are connected to the server You configure the server to direct calls co...

Page 833: ...fg mac cfg Description Specifies the amount of time in seconds that the phone uses the Missed Calls Summary Subscription feature This parameter is always enabled with a default value of 86400 seconds...

Page 834: ...tor on the phone it was initially directed to For example phones A B and C are connected to the server You configure the server to direct calls coming into phone B which has voicemail configured to be...

Page 835: ...r ACD features Format Boolean Default Value 0 disable Range 0 disable 1 enable Example sip line1 as feature event subscription 1 Parameter sip as feature event subscription period Aastra Web UI Basic...

Page 836: ...g the registration of the phone If the phones are set to use Persistent TLS and a call is made from the phone this call and all subsequent calls use the same authenticated connection This significantl...

Page 837: ...icate and zero or more intermediate certificates which must be placed in order of certificate signing with root certificate being the first in the file If the local certificate is signed by some well...

Page 838: ...rtificate files to use on your IP phone contact Aastra Technical Support Format file name pem Default Value N A Range N A Example sips local certificate phonesLocalCert pem Parameter sips private key...

Page 839: ...phone s trusted list must contain the CA root certificates for all the servers it is connecting to For example if the phone is connecting to server A which has a certificate signed by CA1 and server B...

Page 840: ...on files For EAP MD5 use eap type identity md5 password pc port passthrough enabled For EAP TLS use eap type identity 802 1x root and intermediate certificates use 1 root and 0 or 1 intermediate certi...

Page 841: ...es the PC port on the phone to be used for 802 1x authentication support Format Integer Default Value 1 enable Range 0 disable 1 enable Example pc port passthru enabled 1 Parameter eap type EAP Type i...

Page 842: ...he path Advanced Settings 802 1x Support General Identity Format String Default Value N A Range N A Example identity phone1 Parameter md5 password MD5 Password in Web UI IP Phone UI Options Administra...

Page 843: ...that contains the root and intermediate certificates related to the local certificate Format String Default Value N A Range N A Example 802 1x root and intermediate certificates filename pem Parameter...

Page 844: ...pecifies the file name that contains the private key Format String Default Value ANDN A Range N A Example 802 1x private key filename pem Parameter 802 1x trusted certificates Trusted Certificates in...

Page 845: ...ough which the RTP packets are sent This value must specify the beginning of the RTP port range on the gateway or router The RTP port is used for sending DTMF tones and for the audio stream Your netwo...

Page 846: ...hone to use the basic Codecs when sending receiving RTP packets Format Boolean Default Value 0 Range 0 Disable 1 Enable Example sip use basic codecs 1 Parameter sip out of band dtmf Force RFC2833 Out...

Page 847: ...colon separated values Default Value Not Applicable Range Valid values for the syntax are payload 0 for G 711 m Law 8 for G 711 a Law 18 for G 729a ptime in milliseconds 5 10 15 20 90 silsupp on off E...

Page 848: ...n SRTP calls only are generated accepted Format Integer Default Value 0 SRTP Disabled Range 0 SRTP Disabled 1 SRTP Preferred 2 SRTP Only Example sip srtp mode 1 Parameter sip silence suppression Silen...

Page 849: ...t Value 0 RTP Range 0 RTP 1 SIP INFO 2 BOTH Example sip line1 dtmf method 1 Parameter sip lineN srtp mode Aastra Web UI Advanced Settings Line 1 9 RTP Settings Configuration Files aastra cfg mac cfg D...

Page 850: ...in Web UI Aastra Web UI Advanced Settings Global SIP Autodial Settings Configuration Files aastra cfg mac cfg Description Globally specifies the SIP phone number that the IP phone autodials when the...

Page 851: ...ied number of seconds before dialing the preconfigured number warmline when you lift the handset Default is 0 hotline Format Integer Default Value 0 Range 0 to 120 Examples sip autodial timeout 30 Par...

Page 852: ...es the time in seconds that the phone waits to dial a preconfigured number after the handset is lifted from the IP phone cradle If this parameter is set to 0 hotline the phone immediately dials a prec...

Page 853: ...ils Note The phone must have a registered voicemail account from a server for this feature to be enabled When no registered voicemail accounts are registered to the phone the display shows List Empty...

Page 854: ...you can download from the configuration server Format Alphanumeric characters Default Value Not Applicable Range Not Applicable Example directory 1 companylist csv Parameter directory 2 Directory List...

Page 855: ...tion is also removed from the Services menu Format Boolean Default Value 0 false Range 0 false 1 true Example directory disabled 1 Parameter callers list disabled Configuration Files aastra cfg mac cf...

Page 856: ...overrides the standard function of the Services key Format Alphanumeric characters Default Value N A Range N A Example services script http 10 50 100 234 test xml Parameter callers list script Configu...

Page 857: ...nables or disables the ability to configure Call Forwarding If this parameter is set to 0 a user and administrator can configure Call Forwarding via the Aastra Web UI and the IP Phone UI using the Cal...

Page 858: ...account the changes apply to all accounts on the phone custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific mode All Busy and or No...

Page 859: ...he CFWD key mode in the configuration files call forward key mode 2 softkey1 type call forward softkey1 states idle connected incoming outgoing busy In the above example softkey 1 is configured for CF...

Page 860: ...Description Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED on the IP Phone Format Boolean Default Value 1 enabled Range 0 disabled 1 enabled Example lldp 0 Para...

Page 861: ...Configuration Files aastra cfg mac cfg Aastra Web UI Basic Settings Preferences General Description Enables or disables the use of an Emergency Location Identification Number ELIN received from LLDP...

Page 862: ...n Enables or disables the Missed Calls Indicator If the missed calls indicator disabled parame ter is set to 0 the indicator increments as unanswered calls come into the IP phone If the missed calls i...

Page 863: ...is rebooted If you enter a value greater than 0 for this parameter the phone times out and will not be blocked Format Integer Default Value 0 never timeout Range 0 to 214748364 seconds Example xml get...

Page 864: ...e if you are loading a traffic report XML application you could change this parameter title to Traffic Reports and that title will display in the IP phone UI as Services 4 Traffic Reports Format Alpha...

Page 865: ...ly Format Boolean Default Value 1 ON Range 0 OFF No beep is audible even if the beep attribute is present in the XML object 1 ON The phone beeps when an XML object with the beep attribute arrives to t...

Page 866: ...0 10 140 startup Parameter action uri registered Successful Registration in Web UI Aastra Web UI Advanced Settings Action URI Configuration Files aastra cfg mac cfg Description Specifies the URI for w...

Page 867: ...rmat Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri incoming http 10 50 10 140 incoming php number REMOTENUMBER Parameter action uri outgoing Outg...

Page 868: ...128 ASCII characters Example action uri offhook http 10 50 10 140 offhook Parameter action uri onhook Onhook in Web UI Aastra Web UI Advanced Settings Action URI Configuration Files aastra cfg mac cf...

Page 869: ...g Description Specifies the URI that the phone executes a GET on when it transitions from the incoming outgoing calling or connected state into the idle state This parameter uses the following variabl...

Page 870: ...list Proxy parameter on the IP phone If enabled and the phone receives a SIP NOTIFY from a server that is NOT on the whitelist i e untrusted server the phone rejects the message Format Boolean Default...

Page 871: ...ferences Ring Tones Configuration Files aastra cfg mac cfg Description Globally sets the type of ring tone on the IP phone Ring tone can be set to one of six distinct rings Format Integer Default Valu...

Page 872: ...IP Phone UI Options Tones Tone Set Aastra Web UI Basic Settings Preferences Ring Tones Configuration Files aastra cfg mac cfg Description Globally sets a tone set for a specific country Format Text D...

Page 873: ...Description Sets the type of ring tone on the IP phone on a per line basis Ring tone can be set to one of six distinct rings Note LineN is applicable to lines 1 through 9 Not applicable to the 51i Fo...

Page 874: ...the number you were dialling continues to display in the LCD The phones sends the incoming call to a free line on the phone or sends busy signal if all remaining lines are busy and the LED for that l...

Page 875: ...in config files is enabled and you are dialing an outgoing Intercom call the enabled interrupt setting takes precedence over an enabled Allow Barge In setting The incoming call interrupts your dialin...

Page 876: ...ter switch focus to ringing line Aastra Web UI Basic Settings Preferences General Configuration Files aastra cfg mac cfg Description Specifies whether or not the UI focus is switched to a ringing line...

Page 877: ...alue 1 Range 0 none disables the preferred line focus feature 1 to 9 Example preferred line 2 Parameter preferred line timeout Preferred Line Timeout seconds in Web UI Configuration Files aastra cfg m...

Page 878: ...up the active call For the 9480i 9480i CT 55i 57i and 57i CT If you enable this parameter and the phone receives another call when an active call is already present the phone displays softkey 1 as ans...

Page 879: ...sabled Stuttered Dial Tone in Web UI Aastra Web UI Basic Settings Preferences General Configuration Files aastra cfg mac cfg Description Enable or disables the playing of a stuttered dial tone when th...

Page 880: ...busy unless Call Forward Busy or Call Forward No Answer and Busy is configured on the phone It will then forward the call according to the rule configured The phone can only transfer the currently act...

Page 881: ...ting tone 0 Parameter mwi led line Message Waiting Indicator Line in Web UI Aastra Web UI Basic Settings Preferences General Configuration Files aastra cfg mac cfg Description Allows you to enable the...

Page 882: ...isturb DND account Sets DND for a specific account DND key toggles the account in focus on the IP Phone UI to ON or OFF phone Sets DND ON for all accounts on the phone DND key toggles all accounts on...

Page 883: ...ng calls Format Boolean Default Value 1 true Range 0 false 1 true Example priority alerting enabled 0 Parameter alert auto call distribution auto call distribution in Web UI Aastra Web UI Basic Settin...

Page 884: ...ult Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 1 3 Parameter alert community 2 community 2 in We...

Page 885: ...mal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 3 1 Parameter alert community 4 community 4 in Web UI Aastra Web...

Page 886: ...ault Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert external 4 Parameter alert emergency alert emergency in We...

Page 887: ...ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert group 4 Parameter alert internal alert internal in Web UI Aastra Web UI Basic...

Page 888: ...r of the INVITE request the configured Bellcore ring tone is applied to the IP phone Format Integer Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellco...

Page 889: ...ameter bellcore cadence dr4 Configuration Files aastra cfg mac cfg Description Sets the cadence for Bellcore dr4 Note You can define up to 8 cadence rings The value of 1 indicates do not repeat Format...

Page 890: ...he Aastra Web UI Valid values for 9143i 9480i 51i 53i 55i 57i are 0 English 1 French 2 Spanish 3 German 4 Italian Valid values for 9480i CT and 57i CT cordless handsets are 0 English 1 French 2 Spanis...

Page 891: ...Description Allows you to specify the language to use for inputs on the IP Phone Entering a language value for this parameter allows users to enter text and characters in the IP Phone UI Aastra Web U...

Page 892: ...nch lang_fr_ca txt Canadian French lang_it txt Italian Notes 1 The languages packs you load are dependant on available language packs from the configuration server For more information about loading l...

Page 893: ...des to use for the IP phone language packs Country Codes from Standard ISO 3166 Language Language Code English en European French fr French Canadian fr_ca European Spanish es Mexican Spanish es_mx Ger...

Page 894: ...TERRITORY BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI BS BH BD BB BY BE BZ BJ BM BT BO BA BW BV BR IO BN BG BF BI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD...

Page 895: ...S MALVINAS FAROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA FRENCH POLYNESIA FRENCH SOUTHERN TERRITORIES FK FO FJ FI FR GF PF TF GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENLAND GRENADA GU...

Page 896: ...F MAN ISRAEL ITALY IS IN ID IR IQ IE IM IL IT JAMAICA JAPAN JERSEY JORDAN JM JP JE JO KAZAKHSTAN KENYA KIRIBATI KOREA DEMOCRATIC PEOPLE S REPUBLIC OF KOREA REPUBLIC OF KUWAIT KYRGYZSTAN KZ KE KI KP KR...

Page 897: ...AYOTTE MEXICO MICRONESIA FEDERATED STATES OF MOLDOVA REPUBLIC OF MONACO MONGOLIA MONTENEGRO MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR MO MK MG MW MY MV ML MT MH MQ MR MU YT MX FM MD MC MN ME MS MA MZ MM N...

Page 898: ...P Phone Administrator Guide PAKISTAN PALAU PALESTINIAN TERRITORY OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO PK PW PS PA PG PY PE PH PN PL PT PR QAT...

Page 899: ...ISLANDS SOMALIA SOUTH AFRICA SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS SPAIN SRI LANKA SUDAN SURINAME SVALBARD AND JAN MAYEN SWAZILAND SWEDEN SWITZERLAND SYRIAN ARAB REPUBLIC SH KN LC PM VC WS SM...

Page 900: ...NGDOM UNITED STATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN UG TA AE GB US TM UY UZ VANUATU Vatican City State VENEZUELA VIET NAM VIRGIN ISLANDS BRITISH VIRGIN ISLANDS U S VU see HOLY...

Page 901: ...number is dialed from the softkeys or programmable keys When you disable the suppression of DTMF playback and you press a softkey or programmable key the IP phone dials the stored number and displays...

Page 902: ...e phone to the network that you generate when you press the phone s touch keys This is also known as touchtone dialing Each key you press on your phone generates two tones of specific frequencies One...

Page 903: ...ences Outgoing Intercom Settings Configuration Files aastra cfg mac cfg Description Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is be...

Page 904: ...lantro servers Format String Default Value N A Range N A Example sip intercom prefix code 96 Parameter sip intercom line Line in Web UI Aastra Web UI Basic Settings Preferences Outgoing Intercom Setti...

Page 905: ...intercom call If auto answer is disabled the phone rejects the incoming intercom call and sends a busy signal to the caller Format Boolean Default Value 1 true Range 0 false do not allow auto answer 1...

Page 906: ...e In in Web UI Aastra Web UI Basic Settings Preferences Incoming Intercom Settings Configuration Files aastra cfg mac cfg Description Enable or disables how the phone handles incoming intercom calls w...

Page 907: ...softkey1 value 224 0 0 2 10000 239 0 1 20 15000 Parameter paging addr list Aastra Web UI Basic Settings Preferences Group Paging RTP Settings Configuration Files aastra cfg mac cfg Description Specif...

Page 908: ...adjust the Tx gain settings to best suit your comfort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example headset tx gain 5 Parameter headset sidetone gain Co...

Page 909: ...suit your comfort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example handset tx gain 5 Parameter handset sidetone gain Configuration Files aastra cfg mac cfg...

Page 910: ...itted from the base microphone to the far end party The amount of Tx gain in the IP phone firmware has been reduced to avoid side tone and echo on the local and far end equipment This parameter allows...

Page 911: ...by pressing the d fkey When on speaker you can return to using the handset by placing the handset on the cradle and picking it up again 1 Headset Calls can be made or received using the headset Calls...

Page 912: ...hat is available on your server that the phone automatically dials when dialing the Directed Call Pickup number For example for Broadsoft servers you can enter a value of 98 for the directed call pick...

Page 913: ...a Ring Splash in Web UI Aastra Web UI Basic Settings Preferences Directed Call Pickup Settings Configuration Files aastra cfg mac cfg Description Enables or disables the playing of a short call waitin...

Page 914: ...r disables the use of the ACD Auto Available Timer Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example acd auto available 1 Parameter acd auto available timer Auto Available Tim...

Page 915: ...g mac cfg Description Specifies the code to enter before entering the extension for where you want to park an incoming call The applicable value is dependant on the type of server in the network Serve...

Page 916: ...escription Specifies the code to enter before entering the extension for where you want to pickup a parked call The applicable value is dependant on the type of server in the network Server Pickup Val...

Page 917: ...ive and can be pressed by the user If this parameter is set to 1 pressing the Redial key is ignored and the dialed number is not saved to the Redial List Format Boolean Default Value 0 false Range 0 f...

Page 918: ...le call transfer disabled 1 Parameter map redial key to Map Redial Key To in Web UI Aastra Web UI Basic Settings Preferences Key Mapping Configuration Files aastra cfg mac cfg Description Sets the Red...

Page 919: ...the Conf key as a speeddial key if a value is entered for this parameter If you leave this parameter blank the Conf key returns to its original functionality Note If you configure the Conf key for spe...

Page 920: ...57i and 57i CT phones The 560M expansion module consists of 60 softkeys You can have up to 3 expansion modules on an IP phone totaling 180 softkeys Valid for 55i 57i and 57i CT phones On the 53i two o...

Page 921: ...call on hold and then press the speeddial key dnd Indicates softkey is configured for do not disturb on the phone This option is Do Not Disturb in the Aastra Web UI You must also set the DND key mode...

Page 922: ...is configured for last call return when pressed call forward Indicates the softkey is configured for accessing the Call Forward features on the phone A Call Forwarding Mode must be enabled to use this...

Page 923: ...ecode park pickup lcr call forward BLF Xfer Speeddial Xfer callers Callers List in Aastra Web UI directory icom services phonelock paging empty Example softkey1 type line softkey2 type speeddial softk...

Page 924: ...al BLF acd dcp XML WebApps Flash sprecode Park Pickup BLF Xfer Speeddial Xfer Directory Callers List Icom Services Paging Notes 1 For the 9480i 9480i CT 57i and 57i CT phones an icon appears beside th...

Page 925: ...e number from the keypad on the phone BLF sprecode Park Pickup dcp XML BLF Xfer Speeddial Xfer Paging Notes 1 For speeddial Value is the phone number extension or prefix number to enter for the softke...

Page 926: ...90 41 001160 01 Rev 00 Release 2 3 IP Phone Administrator Guide Format Integer Default Value Not Applicable Range N A Example softkey1 value 9 softkey2 value 411 softkey4value http 10 50 10 140script...

Page 927: ...a cfg mac cfg Description This is the line associated with the softkey you are configuring The number of applicable lines available is dependent on the specific IP phone model The softkeyN line parame...

Page 928: ...softkeyN states parameter is associated with softkey 12 softkey12 type speeddial softkey12 label voicemail softkey12 value 89 softkey12 states outgoing Note The IP phone idle screen condenses the soft...

Page 929: ...displayed is in an active call or the call is on hold incoming The phone is ringing outgoing The user is dialing a number or the far end is ringing busy The current line is busy because the line is in...

Page 930: ...s the speeddial key dnd Indicates programmable key is configured for do not disturb on the phone This option is Do Not Disturb in the Aastra Web UI blf Indicates programmable key is configured for Bus...

Page 931: ...g Mode must be enabled to use this softkey Account mode is the default blf xfer Indicates the softkey is configured to transfer calls AND configured for BLF on a single key speeddial xfer Indicates th...

Page 932: ...nd do not disturb in the Aastra Web UI blf list BLF List in the Aastra Web UI acd Auto call distribution in the Aastra Web UI dcp Directed Call Pickup in the Aastra Web UI xml webapps flash sprecode p...

Page 933: ...he phone line BLF sprecode dcp XML Park Pickup BLF Xfer Speeddial Xfer Paging Notes 1 For speeddial Value is the phone number extension or prefix number to enter for the programmable key 2 For line Va...

Page 934: ...er prgkeyN line Line in Web UI Aastra Web UI Operation Programmable Keys Configuration Files aastra cfg mac cfg Description This is the line associated with the programmable key you are configuring Th...

Page 935: ...y Lamp Field BLF use User can dial out on a BLF configured key list Indicates softkey is configured for BLF list use This option is BLF List in the Aastra Web UI User can dial out on a BLF List config...

Page 936: ...e phone A Call Forwarding Mode must be enabled to use this softkey Account mode is the default blf xfer Indicates the softkey is configured to transfer calls AND configured for BLF on a single key spe...

Page 937: ...a Web UI acd Auto call distribution in the Aastra Web UI dcp Directed Call Pickup in the Aastra Web UI xml webapps flash sprecode call forward park pickup BLF Xfer Speeddial Xfer lcr callers Callers L...

Page 938: ...y types only speeddial BLF acd dcp XML WebApps Flash sprecode Park Pickup BLF Xfer Speeddial Xfer Paging Directory Callers List Icom Services Notes 1 For the 57i and 57i CT phones an icon appears besi...

Page 939: ...the rest of the number from the keypad on the phone BLF sprecode Park Pickup dcp XML BLF Xfer Speeddial Xfer Paging Notes 1 For speeddial Value is the phone number extension or prefix number to enter...

Page 940: ...001160 01 Rev 00 Release 2 3 IP Phone Administrator Guide Format Integer Default Value Not Applicable Range N A Example topsoftkey1 value 9 topsoftkey2 value 411 topsoftkey4value http 10 50 10 140scr...

Page 941: ...astra cfg mac cfg Description This is the line associated with the softkey you are configuring The number of applicable lines available is dependent on the specific IP phone model The topsoftkeyN line...

Page 942: ...can be used when at a line item in the Directory List The Private key toggles a number in the Directory List to private The Public key allows a number in the Directory List to be sent to the handsets...

Page 943: ...Configuration Files aastra cfg mac cfg Description The text label that displays on the IP phone for the feature key Notes 1 For the 57i CT phones an icon appears beside the feature key label that ind...

Page 944: ...eld BLF use User can dial out on a BLF configured key list Indicates softkey is configured for BLF list use This option is BLF List in the Aastra Web UI User can dial out on a BLF List configured key...

Page 945: ...calls AND configured for BLF on a single key speeddial xfer Indicates the softkey is configured to transfer calls AND configured for speeddialing to a specific number callers Indicates the softkey is...

Page 946: ...a Web UI acd Auto call distribution in the Aastra Web UI dcp Directed Call Pickup in the Aastra Web UI xml webapps flash sprecode park pickup lcr call forward BLF Xfer Speeddial Xfer callers Callers L...

Page 947: ...bel parameter can be set for the following softkey types only speeddial BLF acd dcp XML WebApps flash sprecode park pickup Directory Callers List Icom Services BLF Xfer Speeddial Xfer Paging Notes 1 F...

Page 948: ...ectory callers Callers List in Aastra Web UI Icom Services not available on 53i BLF Xfer Speeddial Xfer Paging Notes 1 For the 57i and 57i CT phones an icon appears beside the soft key label that indi...

Page 949: ...escription This is the line associated with the softkey you are configuring on the Expansion Module The number of applicable lines available is dependent on the specific IP phone model The expmodX key...

Page 950: ...ects the following parameters softkeyN type softkeyN label softkeyN value softkeyN line softkeyN states Format Boolean Default Value 0 disable Range 0 disable 1 enable Example softkey1 locked 1 Parame...

Page 951: ...fects the following parameters prgkeyN type prgkeyN value prgkeyN line Format Boolean Default Value 0 disable Range 0 disable 1 enable Example prgkey1 locked 1 Parameter featurekeyN locked Configurati...

Page 952: ...ing the key prevents a user from changing or configuring the softkey on the expansion module When a key is locked the phone uses the server settings and ignores any previous local configuration Affect...

Page 953: ...the Save key to another function removes the ability to save items on the IP phone Format Boolean Default Value 1 lock Range 0 unlock 1 lock Example prgkey1 locked 0 Parameter prgkey2 locked Configur...

Page 954: ...es Operation Expansion Module Keys Services Configuration Files aastra cfg mac cfg Description Specifies the URI that the phone uses to access the BLF list on the Broadsoft server when the BLF list ke...

Page 955: ...anmod1page1left Expansion Module 1 Page 1 left column expanmod1page2left Expansion Module 1 Page 2 left column expanmod1page3left Expansion Module 1 Page 3 left column Expansion Module 2 expanmod2page...

Page 956: ...1 Page 1 right column expanmod1page2right Expansion Module 1 Page 2 right column expanmod1page3right Expansion Module 1 Page 3 right column Expansion Module 2 expanmod2page1right Expansion Module 2 Pa...

Page 957: ...escription Forces the phone to use the Blind Transfer method available in software prior to release 1 4 This method sends the CANCEL message after the REFER message when blind transferring a call Form...

Page 958: ...force web recovery If this parameter is set to 0 press 1 and keys during boot up when the logo displays to force the web recovery mode Format Boolean Default Value 0 false Range 0 false 1 true Exampl...

Page 959: ...to 1 you can make separate active calls from the 57i CT and 9480i CT base unit and from the cordless handset If this feature is disabled set to 0 only one call can be active at a time either from the...

Page 960: ...this amount of time Note The value of 0 disables the blacklist feature Format Integer Default Value 300 5 minutes Range 0 to 9999999 Example sip blacklist duration 600 Parameter sip whitelist Whiteli...

Page 961: ...i pool interval seconds Format HTTP s server path or Fully Qualified Domain Name Default Value N A Range N A Example action uri poll http myserver com myappli xml Parameter action uri poll interval Aa...

Page 962: ...php Parameter xfer script Configuration Files aastra cfg mac cfg Description Specifies an Xfer script for the phone to use When this parameter is set pressing the Xfer key GETs the specified URI from...

Page 963: ...String Default Value empty Range Any valid URI Example icom script http bluevelvet ana aastra com icom php Parameter voicemail script Configuration Files aastra cfg mac cfg Description Specifies an Vo...

Page 964: ...ing and holding the Options key or the Services Key on the 51i displays the local Options Menu on the phone Format String Default Value empty Range Any valid URI Example options script http fargo ana...

Page 965: ...xtension module keys are not allowed 2 Phone allows XML POSTs to the phone as well as XML GETs to from the phone by pressing the XML keys softkeys programmable keys extension module keys Format Intege...

Page 966: ...es aastra cfg mac cfg Description Allows you to enable or disable the addition of the User Agent and Server SIP headers in the SIP stack The value of 0 prevents the UserAgent and Server SIP header fro...

Page 967: ...he A DNS lookup to find the IP address 2 NAPTR SRV A First the phone sends NAPTR Naming Authority Pointer lookup to get the SRV pointer and service type such as aastra com SIP 2DT _sip tcp aastra net...

Page 968: ...which do not increment the CSeq numbers in SIP requests sent to the phone Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip accept out of order requests 1 Parameter confi...

Page 969: ...ption Specifies the IP address for which to save log files for troubleshooting purposes Format IP address Default Value 0 0 0 0 Range Not Applicable Example log server ip 192 168 3 2 Parameter log ser...

Page 970: ...lyzation Blogs are defined by their format a series of entries posted to a single page in reverse chronological order The IP Phone blogs are separated into modules which allow you to log specific info...

Page 971: ...er user interface and SIP call control modules Example 2 Functions and Info 16 32 48 log module dis 48 log module net 48 log module snd 48 In the above example functions and general information are lo...

Page 972: ...tings Parameter watchdog enable WatchDog in Web UI Configuration Files aastra cfg mac cfg Aastra Web UI Advanced Settings Troubleshooting Description Enables disables the use of the WatchDog task for...

Page 973: ...r Setup About this appendix Introduction This appendix describes how to setup the TFTP protocol configuration server in your network Topics This appendix covers the following topics Topic Page Configu...

Page 974: ...P server on Google and you should get the web site where you can download the software from Installing PumpKIN is straightforward To configure the directory from where you would be serving the files c...

Page 975: ...requests in the Write Request Behavior category Click the OK button after you have entered all the required information All the firmware files should be in the file system root directory Currently we...

Page 976: ......

Page 977: ...e Asterisk IP PBX About this appendix Introduction This appendix describes how to setup a user s phone with an extension to make and receive calls using the Asterisk as the PBX Topics This appendix co...

Page 978: ...in the extensions conf file to identify this physical phone when issuing Dial commands phone1 The type to use for the 57i is friend Peer is used when the Asterisk is contacting a proxy user is used fo...

Page 979: ...efining the extension for the 57i phone This definition completes configuring the 57i phone at the IP PBX system To verify whether the extension has been successfully registered at the IP PBX system e...

Page 980: ......

Page 981: ...ction This appendix provides sample configuration files for the 57i 57i CT and 53i Topics This appendix covers the following topics Topic Page Sample Configuration Files page D 2 57i Sample Configurat...

Page 982: ...on File Sample Configuration File Date October 20th 2005 Phone Model 57i Notes The general format used here is similar to configuration files used by several UNIX based programs Any text following a n...

Page 983: ...ings server wide while the mac cfg file configures only the phone with the MAC address for which the file is named for example 00085d0304f4 cfg The settings in the aastra cfg file will be overridden b...

Page 984: ...hone on a server and should be set in the mac cfg file if setting this manually subnet mask default gateway dns1 dns2 Time Server Settings time server disabled 1 Time server disabled time server1 Enab...

Page 985: ...r controller you should set the outbound proxy to the session border controller address sip outbound proxy sbc aastra com sip outbound proxy port 0 a value of 0 enables SRV lookups for the address of...

Page 986: ...r 192 168 0 130 alternate tftp server use alternate tftp server 1 If your DHCP server assigns a TFTP server address which you do not use you can use the alternate tftp server FTP server settings ftp s...

Page 987: ...tches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejected sip digit timeout...

Page 988: ...ip transport protocol 0 use UDP 1 TCP 2 or both 0 for sip messaging sip use basic codecs 1 limit codecs to G711 and G729 sip out of band dtmf 0 turn off support for RFC2833 on by default Global SIP Us...

Page 989: ...Nortel line sip proxy ip proxy aastra com IP address or FQDN of proxy sip proxy port 5060 port used for SIP messages on the proxy Set to 0 to enable SRV lookups sip registrar ip aastra com IP address...

Page 990: ...sip line5 registration period 60 Softkey Settings Softkeys can be set either server wide or unique to each phone Setting softkeys as line call appearances should be done in the mac cfg file since thes...

Page 991: ...hook can be set for the value If softkey type is blf it is the extension you want to monitor SOFTKEY LINE This is line associated with the softkey For line softkeys the value must be between 5 and 9 1...

Page 992: ...onsidered to be a comment unless the number sign is contained within double quotes where it is considered to be a pound For Boolean fields 0 false 1 true Comments This file contains sample configurati...

Page 993: ...he phone with the MAC address for which the file is named for example 00085d0304f4 cfg The settings in the aastra cfg file will be overridden by settings which also appear in the mac cfg file DHCP Set...

Page 994: ...1160 01 Rev 00 Release 2 3 IP Phone Administrator Guide Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuration you...

Page 995: ...e server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is not disabled 1 true...

Page 996: ...er controller address sip outbound proxy sbc aastra com sip outbound proxy port 0 a value of 0 enables SRV lookups for the address of the proxy Option 3 If you know the public IP address of your NAT d...

Page 997: ...and HTTP TFTP server settings tftp server 192 168 0 130 alternate tftp server use alternate tftp server 1 If your DHCP server assigns a TFTP server address which you do not use you can use the altern...

Page 998: ...0 1 2 3 4 5 6 7 8 9 matches the keypad symbols x matches any digit 0 9 matches 0 or more repetitions of the previous expression matches any number inside the brackets can be used with a to represent...

Page 999: ...y in the dial string General SIP Settings sip session timer 30 enable support of RFC4028 the default value of 0 disables this functionality sip transport protocol 0 use UDP 1 TCP 2 or both 0 for sip m...

Page 1000: ...the caller name sent out when making a call sip vmail 78 the number to reach voicemail on sip auth name jsmith account used to authenticate user sip password 12345 password for authentication account...

Page 1001: ...ine3 auth name support sip line3 password 54321 sip line3 mode 1 sip line3 vmail 78 configure line 5 a soft key line as an ordinary line of a test server sip line5 screen name Test 1 sip line5 user na...

Page 1002: ...et up as speeddials or as additional call line appearances and have a type label and value associated with it as seen here in the default softkey settings SOFTKEY TYPES line speeddial blf list dnd SOF...

Page 1003: ...type line softkey6 label Test 1 softkey6 line 5 blf softkey8 type blf softkey8 label Jane Doe softkey8 value 4559 softkey8 line 1 list softkey11 type list softkey12 type list Cordless Handset Feature...

Page 1004: ...settings N corresponds to the feature key that is being configured for and ranges from 0 14 Feature key N En label String Feature key N Fr label Fr String Feature key N Sp label Sp String Feature key...

Page 1005: ...y Do not show it in the Feature keys list in the cordless handset and do not let the user modify this key using the phone or the web client Feature key 0 hs event 7 These events are for handset specif...

Page 1006: ...een 7 23 1 Seize base set s line1 2 Seize base set s line2 3 Seize base set s line3 4 Seize base set s line4 5 Seize base set s line5 6 Seize base set s line6 7 Seize base set s line7 8 Seize base set...

Page 1007: ...Feature key 2 Sp label Sp Xfer Feature key 2 control 2 Feature key 2 hs event 9 Feature key 2 base event 11 Feature key 3 En label Icom Feature key 3 Fr label Fr Icom Feature key 3 Sp label Sp Icom F...

Page 1008: ...event 13 Feature key 7 En label Redial Feature key 7 Fr label Fr Redial Feature key 7 Sp label Sp Redial Feature key 7 hs event 60 Feature key 7 control 4 Feature key 7 base event 13 Feature key 8 En...

Page 1009: ...contains sample configurations for the aastra cfg or mac cfg file The settings included here are examples only You should change comment the values to suit your requirements Not all possible paramters...

Page 1010: ...ng dhcp 1 DHCP enabled DHCP 0 false means DHCP is disabled 1 true means DHCP is enabled Notes DHCP is normally set from the Options list on the phone or the web interface If DHCP is disabled the follo...

Page 1011: ...e server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is not disabled 1 true...

Page 1012: ...Sample Configuration Files D 32 41 001160 01 Rev 00 Release 2 3 IP Phone Administrator Guide sip nortel nat timer 60 seconds between keep alive messages...

Page 1013: ...If you know the public IP address of your NAT device and and have opened up a port for the SIP messages then you can statically assign this information sip nat ip 67 123 122 90 sip nat port 5890 Addi...

Page 1014: ...Sample Configuration Files D 34 41 001160 01 Rev 00 Release 2 3 IP Phone Administrator Guide...

Page 1015: ...68 0 131 can be IP or FQDN ftp username aastra ftp password 57iaastra HTTP server settings for http bogus aastra com firmware http server bogus aastra com can be IP or FQDN http path firmware Dial Pla...

Page 1016: ...Sample Configuration Files D 36 41 001160 01 Rev 00 Release 2 3 IP Phone Administrator Guide...

Page 1017: ...t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans sip dial plan x xx this is the default dial string note that is must be q...

Page 1018: ...port for RFC2833 on by default Global SIP User Settings Notes These settings are used as the default configuration for the hard key lines on the phone That is L1 to L4 on the 57i and 57iCT L1 to L3 on...

Page 1019: ...ookups sip registrar ip aastra com IP address or FQDN of registrar sip registrar port 0 as proxy port but for the registrar sip registration period 3600 registration period in seconds Per line SIP Set...

Page 1020: ...Setting programmable keys as line call appearances should be done in the mac cfg file since these are unique to each phone Notes There are a maximum of 7 programmable keys that can be configured on t...

Page 1021: ...monitor PRGKEY LINE This is line associated with the prgkey For line prgkeys the value must be between 4 and 9 1 3 are already hardcoded as the L1 L2 and L3 hard key line call appearances Speed Dials...

Page 1022: ......

Page 1023: ...pendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server Topics This appendix covers the following topics Topic Page Samp...

Page 1024: ...urations to enable Asterisk BLF support on Aastra IP phones 57i and 57i CT Configuration Parameters for Asterisk BLF softkey1 type blf softkey1 value 9995551212 softkey1 label John softkey1 line 1 53i...

Page 1025: ...oftkey2 label softkey2 value softkey2 line 1 list uri sip my57i blf list as broadsoft com 53i Configuration Parameters for Broadsoft BroadWorks BLF prgkey6 type list prgkey6 label prgkey6 value 1 prgk...

Page 1026: ......

Page 1027: ...ample Multiple Proxy Server Configuration About this appendix Introduction This appendix provides a sample multiple proxy server configuration Topics This appendix covers the following topics Topic Pa...

Page 1028: ...gistrar port 5060 sip registration period 3600 sip nortel nat support 0 sip nortel nat timer 0 sip broadsoft talk 0 sip broadsoft hold 0 sip broadsoft conference 0 sip dial plan x line info Fill in al...

Page 1029: ...user name sip line3 display name sip line3 screen name line 4 sip line4 auth name sip line4 password sip line4 mode 0 sip line4 user name sip line4 display name sip line4 screen name sip line4 proxy...

Page 1030: ......

Page 1031: ...phones Topics This appendix covers the following topics Topic Page Creating an XML Application page G 3 XML format page G 3 Creating XML Objects page G 4 Creating Custom Softkeys page G 5 Text Menu O...

Page 1032: ...ynamic Configuration Object to push a configuration to the phone page G 64 XML Image Objects 9480i 9480i CT 55i 57i 57i CT only page G 68 Attributes Options to Use with XML Objects page G 43 HTTP Post...

Page 1033: ...format Creating XML Objects Creating Custom Softkeys HTTP Post XML Schema File XML format The text in the Aastra XML objects must be compliant with XML recommendations and special characters must be e...

Page 1034: ...Screens Directory Object Directory List Screen Status Message Object Idle Screen Execute Commands Object for executing XML commands Using the Reset Command Using the NoOp Command Using the FastReboot...

Page 1035: ...i CT and 57i 57i CT The following softkey functionality is available to the developer for the purpose of reordering or preserving the default functionality of the XML screens The Dial function is avai...

Page 1036: ...rs using the style bullet The Text Menu object allows users to navigate the application by linking HTTP requests to menu items Implementation The following is how you would implement the Text Menu obj...

Page 1037: ...s Prompt URI rss_to_xml pl URI MenuItem MenuItem Prompt Employee List Prompt URI employees xml URI MenuItem MenuItem base Prompt Weather Prompt URI http 10 50 10 52 weather pl URI MenuItem AastraIPPho...

Page 1038: ...style none Title Example Title MenuItem Prompt Item 1 Prompt URI http somepage xml URI MenuItem AastraIPPhoneTextMenu XML example The following is an example of using the style none attribute with the...

Page 1039: ...Application 41 001160 01 Rev 00 Release 2 3 G 9 XML Screen Example The following example shows the items in the Text Menu without the item numbering Phone Services Traffic Reports Employee List Weath...

Page 1040: ...le Title MenuItem Prompt Item 1 Prompt URI http somepage xml URI MenuItem AastraIPPhoneTextMenu XML example The following is an example of using the style bullet attribute with the AastraIPPhoneText M...

Page 1041: ...Application 41 001160 01 Rev 00 Release 2 3 G 11 XML Screen Example The following example shows the items in the Text Menu without the item numbering Phone Services Select Done Traffic Reports Employ...

Page 1042: ...Release 2 2 and later You can use the RIGHT arrow key to scroll the screen to the right to view additional text Note If the menu item begins with more than one large word with no spaces or hyphens the...

Page 1043: ...60 01 Rev 00 Release 2 3 G 13 Configuring the Text Wrapping Parameter You use the following parameter with the XML AastraIPPhoneTextMenu object wrapList Example AastraIPPhoneTextMenu destroyOnExit yes...

Page 1044: ...new page by using the doneAction attribute and specifying the new page to go to in the XML script Implementation The following is how you would implement the Text Screen object Softkey 6 Done XML Des...

Page 1045: ...firmware info screen Note that white space is preserved in XML so the display should word wrap appropriately Only three lines can display at a time Text AastraIPPhoneTextScreen XML Screen Example 1 N...

Page 1046: ...oll the screen and then press DONE 9480i 9480i CT 55i 57i 57i CT or the RIGHT ARROW key 9143i and 53i the screen redirects you to the location specified in the script After pressing DONE or the RIGHT...

Page 1047: ...and 53i an Administrator can use the allowAnswer attribute with the AastraIPPhoneTextScreen XML object Valid values for the allowAnswer attribute are yes or no default For 9480i 9480i CT 55i 57i and 5...

Page 1048: ...all at the same time it receives an XML application XML applications are destroyed if the phone receives a call after the XML has been rendered When the Ignore Answer line displays you can press the R...

Page 1049: ...ou can specify the following for the text that displays alignment using the Align attribute and specifying right left or center text size using the Line Size attribute and specifying normal or double...

Page 1050: ...object describes the structure of the XML document that you can use to format the text that displays on the phone s LCD screen The default structure of the AastraIPPhoneFormattedTextScreen object is A...

Page 1051: ...ttedTextScreen Line Size double Align left A line of static text Line Scroll Height 2 Line Size normal Align right Scrolling text Line Line Another line of Scrolling Text Line Line Yet another scrolli...

Page 1052: ...yes allows dialpad events to pass through the XML applications Examples The following is an example of setting the allowDTMF attribute to allow dialpad events to pass through the XML applications Aast...

Page 1053: ...ing is an example of setting the allowDTMF attribute to prevent dialpad events from passing through the XML applications this is the default setting AastraIPPhoneTextScreen allowDTMF no Title Test Tit...

Page 1054: ...s appended to the address in the URL tag and sent via HTTP GET For User input screens you can also create the following Time and Date Format User input screens For more information see Time and Date F...

Page 1055: ...address or host name Prompt URL Target receiving the input URL Parameter parameter added to URL Parameter Default SoftKey index 1 Label Backspace Label URI SoftKey Exit URI Softkey SoftKey index 2 La...

Page 1056: ...istrator Guide XML Example AastraIPPhoneInputScreen type IP Title Proxy Server Title Prompt Server IP Prompt URL http 10 50 10 53 script pl URL Parameter proxy Parameter Default Default AastraIPPhoneI...

Page 1057: ...he UserInput object using Numbers Softkeys 1 Backspace 5 Cancel 6 Done XML Example AastraIPPhoneInputScreen type number Title Proxy Port Title Prompt Port Prompt URL http 10 50 10 53 script pl URL Par...

Page 1058: ...Cancel 6 Done XML Example AastraIPPhoneInputScreen type string password yes Title SIP Settings Title Prompt Enter something Prompt URL http 10 50 10 53 script pl URL Parameter passwd Parameter Defaul...

Page 1059: ...tkey the server must include the list of characters in the URI field of the XML softkey script The URI must be in the format SymbolList Symbol List content The content of the Symbol List must be encap...

Page 1060: ...Softkey Example AastraIPPhoneInputScreen type IP Title Email Title SoftKey index 1 Label Symbols Label URI SoftKey SymbolList URI SoftKey SoftKey index 2 Label Backspace Label URI SoftKey Exit URI Sof...

Page 1061: ...requires the user to specify a time or a date for example when scheduling a meeting The user could press a softkey that gets the XML script asking you to enter a time date This time date is then forwa...

Page 1062: ...t Time Prompt Parameter Time Parameter Default 14 23 22 Default AastraIPPhoneInputScreen IP Phones 9480i 9480i CT 55i 57i 57i CT IP Phone 9143i 53i Note If you don t specify a time the XML script uses...

Page 1063: ...n IP Phones 9480i 9480i CT 55i 57i 57i CT IP Phone 9143i 53i International Date AastraIPPhoneInputScreen type dateInt Title Int Date Title Prompt Enter Birthday Prompt Parameter Date Parameter AastraI...

Page 1064: ...ld tags The phone treats softkey information specified outside of the InputField tags as a default value Each AastraIPPhoneInputScreen object supports only 1 URL The following tags support this featur...

Page 1065: ...n Attributes defaultIndex Allows you to set an integer value from 1 6 that specifies which input field the edit cursor starts in Default is 1 displayMode Allows you to set a specific display mode for...

Page 1066: ...fault 01 24 07 Default SoftKey index 5 Label DateDone Label URI Softkey Submit URI SoftKey InputField AastraIPPhoneInputScreen Posting the above AastraIPPhoneInputScreen XML script displays the follow...

Page 1067: ...ftkeys change to reflect the new input type timeUS Scrolling down again goes to the next page of inputs Screen 3 Note Notice that the softkeys change again to reflect the current input item on the scr...

Page 1068: ...se the attribute displayMode condensed in the root tag Screen 4 the display changes to have prompt and inputs on the same line The behavior of the screens using condensed mode is the same as Screens 1...

Page 1069: ...be linked to other XML objects Implementation The following is how you would implement the Directory object in XML Softkeys 1 Dial 6 Done 2 Previous optional 5 Next optional XML Description AastraIPP...

Page 1070: ...t URI 10 50 10 49 URI MenuItem MenuItem Prompt 53i John Doe 2 Prompt URI 4326 URI MenuItem MenuItem Prompt 57i CT John Doe 3 Prompt URI 9982691234 URI MenuItem AastraIPPhoneDirectory XML Screen Exampl...

Page 1071: ...displayed until they are removed by the server or the phone reboots The AastraIPPhoneStatus object feature is always enabled AastraIPPhoneStatus Structure The AastraIPPhoneStatus object describes the...

Page 1072: ...AastraIPPhoneStatus In this example the AastraIPPhoneStatus object sends the default behavior with the status message i e the status message is added to the scroll list Example 2 You can also use the...

Page 1073: ...of the IP phone when required XML Softkey Programmable Key LED Behavior The URI Led softkey or programmable key type execute command controls the behavior of XML softkey or programmable key LEDs The s...

Page 1074: ...I page Using the NoOp Command You can use the AastraIPPhoneExecute object as an object to create a blank display it has no affect on the IP phone It is made up of a blank URI You can use this feature...

Page 1075: ...grammable Key LED Behavior You can control the behavior of XML softkey or programmable key LEDs using the command URI Led softkey or programmable key type execute command with the AastraIPPhoneExecute...

Page 1076: ...low a remote phone to be locked or unlocked Lock This command locks a remote phone Unlock This command unlocks a remote phone allowing an Administrator to update its configuration if required The foll...

Page 1077: ...low the phone to send recieve an RTP stream to from given multicast unicast addresses without involving SIP signaling The RTP and Multicast RTP XML commands are RTPRx Receive Rx a Unicast RTP stream o...

Page 1078: ...ream starts you can manually change the volume level as required using this v option If you do not specify the optional volume parameter the phone uses the current volume setting on the phone as the d...

Page 1079: ...eived This behavior also applies to the RTPRx Stop and RTPMRx Stop commands as well but does not enable any further listening Where i Specifies the IP Address to which an RTP stream is transmit ed p S...

Page 1080: ...n If you do not specify the optional volume parameter the phone uses the current volume setting on the phone as the default Example This example receives a multicast RTP stream from 239 0 1 20 on UDP...

Page 1081: ...cute object in the URI is RTPMTx i p Where i Specifies the Multicast IP Address to which an RTP stream is transmitted p Specifies the UDP port on which to transmit the RTP stream Ensure that this is a...

Page 1082: ...ecording and simultaneously playing of an audio file mix When appended to an RTP command mix enables RTP recording and simultaneous playing of an audio file disableIcon When appended to an RTP command...

Page 1083: ...ream and the voice stream is free Paging call is initiated using the voice stream with the mixed audio from the conference stream paging line does not display The active voice call is dropped Mixed RT...

Page 1084: ...TP stream on top of the existing call Paging line does not display The phone is in conference The request for receiving RTP is declined The phone is not in conference however both voice and conference...

Page 1085: ...ecuteItem URI RTPTx 10 30 100 20 21000 mix AastraIPPhoneExecute Receive unicast RTP stream from 10 30 100 20 at port 21000 with the egress voice settings at 3 levels more than the current offset and p...

Page 1086: ...pports the HTTP file download protocol Supports the aLaw and uLaw codecs Calls Action URI INCOMING when the audio WAV starts and Action URI ONHOOK when the WAV file playing has completed The name of t...

Page 1087: ...ute ExecuteItem URI Wav Play http 10 30 101 26 wavfiles example wav AastraIPPhoneExecute AastraIPPhoneExecute ExecuteItem URI Wav Play http user password 10 30 101 26 example wav AastraIPPhoneExecute...

Page 1088: ...r Guide The 9480i 9480i CT 55i 57i and 57i CT screens display the following during WAV streaming To abort the WAV streaming a user can press any of the following Goodbye key Drop softkey Line key not...

Page 1089: ...straIPPhoneExecute ExecuteItem URI Command ClearLocal AastraIPPhoneExecute AastraIPPhoneExecute ExecuteItem URI Command ClearCallersList AastraIPPhoneExecute AastraIPPhoneExecute ExecuteItem URI Comma...

Page 1090: ...bled while the event is being processed the request is discarded The phone maps key events to it s physical keys and not to it s mapped logical keys The following table identifies the XML URIs for pre...

Page 1091: ...Volume Decrease Key Key VolUp Volume Increase Key Feature Keys Key Xfer Transfer Key Key Conf Conference Key Key Services Services Key Key Intercom Intercom Key Key Headset Headset Key Note For Heads...

Page 1092: ...oodbye GoodBye Key Navigation Keys Key NavUp Navigation Up Key Key NavDwn Navigation Down Key Key NavLeft Navigation Left Key Key NavRight Navigation Right Key Function Keys only if physically configu...

Page 1093: ...Creating an XML Application 41 001160 01 Rev 00 Release 2 3 G 63 For XML Key Scripts URI XML Key URI URI Example URI Key Line1 URI SoftKey index 1 Label Keypad1 Label URI Key Line1 URI SoftKey...

Page 1094: ...n order for the phone to apply new configuration parameters you have to enter the parameters via the user interfaces Telephone User Interface Web User Interface or configuration files or reapply the n...

Page 1095: ...astraIPPhoneConfiguration ConfigureItem Parameter softkey1 label Parameter Value John Doe Value ConfigureItem ConfigureItem Parameter softkey1 type Parameter Value speeddial Value ConfigureItem Config...

Page 1096: ...sabled prgkeyN name conference disabled prgkeyN value directory disabled prgkeyN line callers list disabled live dialpad options password enabled tone setv time server disabled ring tone time reserved...

Page 1097: ...n password action uri incoming user password action uri outgoing sip nat ip action uri onhook sip nat port action uri offhook sip dial plan action uri startup sip dial plan terminator play a ring spla...

Page 1098: ...ts that you can use in an XML script XML Image Object Image Type Description AastraIPPhoneImageScreen Standalone Bitmap Image Displays a single bitmap image according to alignment height and width spe...

Page 1099: ...rs map to one byte of pixel data where each bit represents a pixel The image data describes the bitmap from left to right and top to bottom The data is padded on an 8 bit boundary so if the height and...

Page 1100: ...ws AastraIPPhoneImageScreen Image verticalAlign top middle bottom pixel horizontalAlign left middle right pixel height integer width integer FF00F800FF00FFFFFFFFFFFF00FF00FF00FFF8F200 Image vertical a...

Page 1101: ...epresents a pixel The image data describes the bitmap from left to right and top to bottom The data is padded on an 8 bit boundary so if the height and width do not match the pixel information then th...

Page 1102: ...d to the base URI if one exists The default softkey is a Done key at the bottom right position It is a parse error if two URIs specify the same index XML Screen Example Note This object supports the d...

Page 1103: ...y linking HTTP requests and icons to menu items XML Example The XML script for the AastraIPPhoneTextMenu Icon Menu object is as follows AastraIPPhoneTextMenu Title Icon Menu Title MenuItem base http s...

Page 1104: ...define the icons in the IconList you can then call those icons as you need them throughout the script This also allows you to assign the icons to softkeys on the phone You can load images in the Icon...

Page 1105: ...te to create images for softkey prompts AastraIPPhoneTextScreen Title Directory List Title Text Welcome to the Directory Text SoftKey index 4 icon 2 Label Listing Label URI http server page php URI So...

Page 1106: ...e IP phones have internal icon images you can use when specifying the Icon uri name attribute in the IconList The following table lists the internal icons you can specify URI Name Displays this PhoneO...

Page 1107: ...ating an XML Application 41 001160 01 Rev 00 Release 2 3 G 77 ArrowUp ArrowDown ArrowsUpandDown FilledCircle EmptyCircle Envelope Prohibit Square Ellipse TailArrowUp TailArrowDown URI Name Displays th...

Page 1108: ...ct If the Beep attribute is set to no i e Beep no or not present then the default behavior is no beep is heard when the object arrives to the phone Scroll Delay Option configurable via config files an...

Page 1109: ...ample The following example illustrates the use of the Timeout attribute with the AastraIPPhoneFormattedTextScreen object The result would cause the LCD screen to timeout in 30 seconds xs element name...

Page 1110: ...in the display of the XML information even if other events occur except for an incoming call xs element name AastraIPPhoneFormattedTextScreen xs attribute name Beep default no xs simpleType xs restric...

Page 1111: ...RI URI to Get Label Hardkey XML Example The following illustrates the AastraIPPhoneTextScreen object using the Cancel attribute AastraIPPhoneTextScreen cancelAction http 10 50 10 117 ft xml Title Test...

Page 1112: ...e 2 for a sample HTTP post packet and php source code Example 1 POST HTTP 1 1 Accept image gif image x xbitmap image jpeg image pjpeg application vnd ms powerpoint application vnd ms excel application...

Page 1113: ...T HTTP 1 1 r n post Host phone r n post Referer server r n post Connection Keep Alive r n post Content Type application x www form urlencoded r n post Content Length strlen xml r n r n fp fsockopen ph...

Page 1114: ...phone recognizes this setting when parsing the HTTP header If the setting is present then it passes along the refresh timeout and the URL to the ParserData object which all XML screen objects inherit...

Page 1115: ...s section This helps you find any parsing errors that may exist and verify that your XML objects conform to the Aastra API XML Schema xml version 1 0 encoding ISO 8859 1 xs schema xmlns xs http www w3...

Page 1116: ...element name MenuItem minOccurs 1 maxOccurs 15 xs complexType xs sequence xs element name Prompt type xs string xs element name URI type xs string xs sequence xs attribute name base type xs string xs...

Page 1117: ...striction xs simpleType xs attribute xs complexType xs element xs element name AastraIPPhoneDirectory xs complexType xs sequence xs element name Title type xs string xs element name MenuItem minOccurs...

Page 1118: ...e is trying to access Non Blocking HTTP Connections The IP Phones support a non blocking HTTP connection feature This feature allows the user to continue using the phone when there is a delay during a...

Page 1119: ...mple the phone calls http 10 30 100 39 XMLtests SampleTextScreen xml after reception of the SIP NOTIFY Example of a SIP NOTIFY with XML Content NOTIFY sip 200 10 30 100 103 5060 SIP 2 0 Via SIP 2 0 UD...

Page 1120: ...coming from a trusted source it is recommended that you enable the Whitelist feature Whitelist Proxy parameter on the IP phone If enabled and the phone receives a SIP NOTIFY from a server that is NOT...

Page 1121: ...original purchase date is to be provided with all telephone sets returned for warranty repairs Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any...

Page 1122: ...rranty Service Aastra Telecom offers ongoing repair and support for this product This service provides repair or replacement of your Aastra Telecom product at Aastra Telecom s option for a fixed charg...

Page 1123: ...nistrator options 3 1 4 1 auto call distribution acd auto available 3 30 acd auto available timer 3 30 subscription period 5 186 Auto Call Distribution ACD key 5 144 auto answer 5 99 A 169 about 5 98...

Page 1124: ...Codecs 4 90 customized preference list of 4 91 conf key 5 147 5 156 conference key 1 7 enabling disabling 5 109 mapping as speeddial 5 110 Conference softkey 1 26 1 30 config server alternate TFTP 3...

Page 1125: ...ing 5 61 DTMF methods 4 93 DTMF playback configuring suppression for 5 59 DTMF out of band 4 92 DTMF suppressing playback 5 59 E emergency dial plan defining 5 16 empty key 5 148 encryption methods fo...

Page 1126: ...5 type 3 25 intercom warning tone A 170 IP phone UI 2 2 K key descriptions 1 11 key mapping map conf key to 3 26 map redial key to 3 26 key mapping enable disable Redial Xfer Conf Keys 5 109 key press...

Page 1127: ...block XML HTTP Posts 3 45 HTTPS certificate expiration 3 47 HTTPS certificate hostname 3 48 HTTPS Client Method 3 46 HTTPS redirect 3 45 HTTPS trusted certificates filename 3 48 LLDP packet interval...

Page 1128: ...g tone settings A 135 global SIP A 64 goodbye key cancels incoming call A 142 group paging RTP settings A 171 handset feature keys A 206 HTTP HTTPS authentication with Broadsoft CMS A 86 HTTPS client...

Page 1129: ...tion of 5 55 using on the IP phone 5 228 pass thru port 3 39 password resetting user s 5 7 passwords for a user 5 5 for an administrator 5 9 PC Port 3 39 phone lock key 5 148 Phone Status Firmware Ver...

Page 1130: ...ion 3 59 explicit mwi subscription period 3 59 local SIP UDP TCP Port 3 62 3 63 missed call summary subscription 3 59 missed call summary subscription period 3 60 registration failed retry timer 3 63...

Page 1131: ...TLS support sip persistent tls 3 84 sip transport protocol 3 83 sips local certificate 3 85 sips private key 3 86 sips root and intermediate certificates 3 85 sips trusted certificates 3 86 ToS 4 50 T...

Page 1132: ...d services 5 296 disconnected action URI 5 316 enabling disabling SIP Notify 5 321 key redirection 5 334 off hook interaction with XML applications 5 337 Options key redirection Services key on 51i 5...

Page 1133: ......

Page 1134: ...ries 2008 Aastra Telecom Inc If you ve read this owner s manual and consulted the Troubleshooting section and still have problems please visit our website at www aastratelecom com or call 1 800 574 16...

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