3Com NBX 100, Installation Manual

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278 C
HAPTER
8: M
AINTENANCE
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IAGNOSTICS
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AND
T
ROUBLESHOOTING
Using H3PingIP You can use the H3PingIP menu item, AB14, to ping another device on
the network to test the telephone’s connectivity. You can also use this test
to check the packet delay.
When using H3PingIP to test for connectivity, you must use the IP address
of a device connected to the NBX 100 NCP. You should not use the NCP
IP address. The Business Telephone uses the IP Gateway and subnet mask
information programmed into it using the AB16 and AB17 buttons.
H3PingIP shows the following information:
PortThis is the UDP Destination Port.
TxThis is the number of packets transmitted.
RxThis is the number of packets received.
mSThis is the delay time, in milliseconds.
Note that if you are pinging a device on a subnet different from the one
the telephone is on, you will see a greater delay time.
Technical Support
Your authorized 3Com Voice Solutions Partner can assist you with all of
your support needs, including systems and cable plant design,
installation, configuration, and project management. A choice of
maintenance services including remote diagnostics, on-site support,
telephone technical support, and hardware replacement is available from
your 3Com Voice Solutions Partner. Training and enhancement services
are also available.
AB15 Set NCP IP Lets you specify the IP address of the call processor that
this telephone will communicate with.
AB16 Set GatwyIP Lets you specify the IP address of the default gateway for
this telephone.
AB17 Set SubNMsk Lets you assign a subnet mask to the telephone.
AB18 Set my IP Lets you assign an IP address to the telephone.
Table 42 LUI Menu Items (continued)
Test Description