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ZYCOO CooVox T-series IP Phone System Admin User Guide v4.0.0
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Operator Extension
: Choose an extension to be operator extension. When an incoming call has been directed
to voicemail, then by pressing ‘0’ the caller will be put through to the operator extension.
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Global Ring Time
: If it’s not specifically configured, an incoming call will ring the extension for the time given
here.
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Outbound Call Transfer
: Allow outbound phone calls to be transferred, if enabled it might cause phone call
problem in certain situations. For example, an outbound phone call had been placed to another IVR system,
the keypress might be recognized as transfer request on your own IPPBX system.
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Early Media
: Early media is the ability of two user agents to communicate before a call is actually established.
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Music On Ringback
: If enabled, callers will hear music instead of ringback tone when calling extensions.
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Music On Hold Folder
: To select the music folder.
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Auto Answer
: Auto-answer enables the IPPBX to automatically answer the inbound calls from analog ports.
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Auto Answer Time
: The time in second after the call is auto answered.
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Block Anonymous Calls:
If enabled, all anonymous (without caller ID) calls will be blocked by the phone
system.
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Jitter Buffer
: Jitter buffer can be used to resolve the sound distortion caused by network congestion, timing
drift or route changes.
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Call Forward CID
: The incoming call numbers are allowed to be transmitted through other digital trunks.
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Press 0 to Operator
: Calls that are unanswered due to the disable of extension’s voice mailbox, it will prompt
a ‘Press 0 to speak with an operator’.
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Operator File
: Calls that are unanswered due to the disable of extension’s voice mailbox, the selected prompt
will be played to the caller.
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Indicate Line Busy
: Whether to enable the announcement of ‘Line Busy’ when the outgoing line cannot be
connected.
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Busy File:
After the outgoing call fails, the selected prompt will be played to the caller.
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Blind Transfer Callback
: Enable the blind transfer for unanswered call to be transferred.
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Diversion
: While forwarding/transferring a call out through SIP trunk, the actual caller number can be passed
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