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ZYCOO CooVox T-series IP Phone System Admin User Guide v4.0.0
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In the
Extension Number
drop-down list select the extension to be configured with call forward.
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In
Forward Type
drop-down list select the condition of when to forward the incoming calls.
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In the
Destination
field specify the number to receive the forwarded phone calls. If it’s another internal
extension number, just fill in with that extension number. If it’s an external number, you’ll have to specify the
dial prefix in front of the actual number. In this case, the actual number is 65302385, the dial prefix is 9.
In the forward list, you may disable or enable items based on requirements.
Call forward could be configured by Admin user and the operator user, and even by extension user from extension
user web portal or by extension users from their phones by feature codes, please refer to
Call Forward feature
codes
.
Follow Me
Path:
Telephony -> Advanced Features -> Follow Me
Click on
add a follow me feature like below.
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Select the
Extension
which will be configured with Follow Me.
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Ring Duration (Sec)
: To set the time in seconds to ring the extension before Follow Me process starts.
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Follow Me List
: The list of numbers to be reached in order.
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Number
and
Timeout (Sec)
: The number to be reached and the time to ring this number before trying the
next one. If the number is an external number, don’t forget to add a dial prefix in front of it.
Take the above settings as example, when extension 100 gets an incoming call, if it’s not answered in 15 seconds,
the call will be forwarded firstly to 101 and ring this extension for 10 seconds, if still not answered, it will try
number 921432368 (9 is the dial prefix, not part of the number) for another 10 seconds. If extension 101
answered the call then 921432368 will not be called. If the call didn’t answer by any of the numbers listed in
Follow Me List
, the Follow Me process will end and the caller will be disconnected.
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