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Chapter 6 - Troubleshooting
Confidential and Proprietary Information of ZTE CORPORATION 129
List of Major Faults
A major fault of BTS refers to a failure that makes over 80% or all of the
subscribers of the station unable to communicate normally.
The major faults with the BS21 (V2.2) are as shown in Table 18.
T
A B L E
1 8
M
A J O R
F
A U L T S O F
B S 2 1
( V 2 . 2 )
Serial
No.
Name of the Major Fault
Handling Method
1
The antenna is damaged, which makes over
80% subscribers unable to communicate
normally
Refer to “Poor Conversation
Quality at BS”
2
Faults occur to the BS carrier (or channel),
which makes over 80% subscribers unable to
communicate
Refer to “Cell Carrier not
Occupied”
3
Lighting strike causes breakdown BSs or
makes all subscribers unable to communicate
normally.
Refer to “Handling Lightning-
Stricken BS Faults”
Troubleshooting Procedure of
Components Failures
1.
Record the panel indicator states of the faulty components.
2.
View alarms through OCMR or LMT. If LMT is normal but OMCR not,
report the problem to ZTE. If conditions permitting, trace the signaling
and attach the trace file.
3.
Reboot the faulty components to see whether the faults still exist. If
not, they are good. If faults occur on PA, reboot the related TRU.
4.
Unplug the faulty components and insert them again (if faults occur on
PA, insert TRU and PA again). Boot up to see whether alarms still occur
(if faults occur on PA, reboot the related TRU). If not, they are good.
5.
Replace or change components.
i.
Replace the faulty component with the similar component working
normally on the rack. If the fault follows the component, then the
component is faulty. If the fault is relevant to the slot, the
component is good. View the configuration and the backplane.
ii.
If it works normally after the new component is installed, reinstall
the replaced component to the original location if there are not
similar components on the rack. If the component works normally
again, the component itself is good and it is unnecessary to replace
it with a new one. Otherwise, record the alarm and replace it with
the new one.
Содержание ZXG10 BS21
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