Administrator’s Guide for W80 DECT IP Multi-Cell System
241
Capturing the Packets in Enhanced Way
Procedure
1.
From the web user interface, navigate to
Settings
>
Configuration
.
2.
Select
Enhanced
from the
Pcap Type
drop-down menu.
3.
Click
Start
in the
Pcap Feature
field to start capturing signal traffic.
4.
Reproduce the issue to get stack traces.
5.
Click
Stop
in the
Pcap Feature
field to stop capturing.
6.
Select a location for saving the packets file on your local system while capturing.
Note: The steps may differ for different web browsers.
Capturing the Packets in Normal Way
Procedure
1.
From the web user interface, navigate to
Settings
>
Configuration
.
2.
Select
Normal
from the
Pcap Type
drop-down menu.
3.
Click
Start
in the
Pcap Feature
field to start capturing signal traffic.
4.
Reproduce the issue to get stack traces.
5.
Click
Stop
in the
Pcap Feature
field to stop capturing.
6.
Click
Export
to open the file download window, and then save the file to your local system.
Watch Dog
The IP phone provides a troubleshooting feature called “Watch Dog”, which helps you monitor the IP phone status
and provides the ability to get stack traces from the last time the IP phone failed. If the Watch Dog feature is
enabled, the phone will automatically reboot when it detects a fatal failure. This feature can be configured using the
configuration files or via the web user interface.
Topic
Watch Dog Configuration
The following table lists the parameter you can use to configure watch dog.
Parameter
static.watch_dog.enable
<y0000000000xx>.cfg
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