Troubleshooting Methods
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The <MAC>.log file reports the logs with a configured severity level and the higher. For example, if you have con-
figured the severity level of the log to be reported to the <MAC>.log file to 4, then the log with a severity level of 0 to
4 will all be reported.
Syslog Logging
You can also configure the IP phone to send syslog messages to a syslog server in real time.
You can specify syslog details such as IP address or hostname, server type, facility, and the severity level of events
you want to log. You can also choose to prepend the phone's MAC address to log messages.
Topics
Syslog Logging Configuration
Viewing the Syslog Messages on Your Syslog Server
Syslog Logging Configuration
The following table lists the parameters you can use to configure syslog logging.
Parameter
static.syslog.enable
<y0000000000xx>.cfg
Description
It enables or disables the phone to upload log messages to the syslog server in real time.
Permitted
Values
0
-Disabled
1
-Enabled
Default
0
Web UI
Settings > Configuration > Syslog > Enable Syslog
Parameter
static.syslog.server
<y0000000000xx>.cfg
Description
It configures the IP address or domain name of the syslog server when exporting log to the syslog
server.
Permitted
Values
String within 99 characters
Default
Blank
Web UI
Settings > Configuration > Syslog > Syslog Server
Parameter
static.syslog.server_port
<y0000000000xx>.cfg
Description
It configures the port of the syslog server.
Permitted
Values
Integer from 1 to 65535
Default
514
Web UI
Settings > Configuration > Syslog > Syslog Server > Port
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