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Secondary Actions

If problems are not resolved after performing the suggested actions below, contact the
Customer Support Center.

Problem

Multifeeds, Misfeeds and Paper Jams in Trays 6-9

Suggested Solutions

The following solutions must be performed from the Stock Library Manager on the print server.

Tip

All solutions provided here are accessed from the Advanced Stock Setup feature. Refer to the
Stock Library Manager Help for “Advanced Stock Setup Feature.”

1.

Change the Tray Air Assist setting.

• Use this feature to adjust the amount of air volume generated by the tray blowers which

assist in separating sheets when feeding paper. When using light-weight or heavy-weight
paper, which stick together easily, select a stronger air flow setting in order to better
separate sheets and prevent paper jams or multifeeds.

• This feature can be found in Stock Library Manager > Stock Properties > Advanced

Stock Setup > Tray Air Assist.

• The settings available for this feature are:

-

System Default: The air volume is set to the appropriate amount based on the
Stock and environmental conditions.

-

Multifeed Support Table: Select this option if you use paper that tends to trigger
multifeeds. This setting increases the air volume to a level higher than System
Default.

-

Mis-Feed Support Table: Select this option if you use paper that tends to trigger
paper jams. This setting increases the air volume to a level higher than Multifeed
Support Table.

-

Forced Off: Select this option when working with special media that tends to jam
as a result of the air flow that is introduced by Tray Air Assist. This setting turns
off Tray Air Assist.

2.

Change the Enable Tray Heater setting.

• Use this feature to Enable (checked) or Disable (unchecked) the tray heater. The tray

heater warms the air that is blown into the tray by Tray Air Assist to help prevent paper
jams and multifeeds by loosening contact between sheets.

• The tray heater may partially dry paper and affect print quality. If print quality is affected

by dry paper, Disable the tray heater.

Note

Disabling the tray heater may result in an increase of multifeeds.

• This feature can be found in Stock Library Manager > Stock Properties > Advanced

Stock Setup > Enable Tray Heater

• To Disable (unchecked) the tray heater:

a.

Remove any paper loaded in the tray.

b.

In Tray Air Assist select any option except Forced Off .

Xerox

®

Versant

®

3100 Press

7-12

User Guide

Troubleshooting

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Содержание Versant 3100 Press

Страница 1: ...Xerox Versant 3100 Press User Guide Book Version 1 0 February 2017 702P04567...

Страница 2: ...marks of Adobe Systems Inc PostScript is an Adobe registered trademark used with the Adobe PostScript Interpreter the Adobe page description language and other Adobe products Fiery and EFI are tradema...

Страница 3: ...itch 2 9 Main Power Switch 2 9 Power On Off Button 2 9 Power On Off the Press 2 10 Power Saver Mode 2 10 Low Power Mode 2 11 Sleep Mode 2 11 Exiting Power Saver Mode 2 11 Getting Help 2 11 Help on the...

Страница 4: ...ation 4 5 Billing Impressions Information 4 5 Billing Impression Mode 4 6 Usage Counters 4 6 5 Paper and Media 5 1 Paper and Media Overview 5 1 General Paper Loading Guidelines 5 2 Unsupported Media 5...

Страница 5: ...Paper in Tray 5 Bypass 5 23 Tab Stock 5 24 Guidelines for Printing on Tab Stock 5 24 Loading Tab Stock in Trays 1 2 and 3 5 25 Loading Tab Stock in Trays 6 and 7 5 26 Loading Tab Stock in Tray 5 Bypas...

Страница 6: ...ering Supplies 6 10 Checking the Status of Consumables 6 10 Replacing the Tray 5 Feed Rolls 6 13 Replacing the Tray 6 7 Feed Rolls 6 16 Replacing a Dry Ink Toner Cartridge 6 20 Replacing the Dry Ink T...

Страница 7: ...7 7 39 OHCF Jam Clearance Trays 6 and 7 7 40 Clearing OHCF Jams Trays 6 and 7 7 40 Paper Jams inside OHCF Trays 6 and 7 7 40 OHCF Trays 6 and 7 Paper Jams at Lever 1a and Knob 1c 7 41 OHCF Trays 6 and...

Страница 8: ...Xerox Versant 3100 Press vi User Guide Table of Contents...

Страница 9: ...ing This symbol alerts users to areas where there is the possibility of personal injury Hot Warning This symbol alerts users to areas where there are heated surfaces which should not be touched Laser...

Страница 10: ...for correct disposal information and procedures Do Not Incinerate the Drum Cartridge Always refer to the recycling instructions for your region marketplace for correct disposal information and proced...

Страница 11: ...lear Do not store any objects in this location Do Not Use Transparencies with a White Strip Overhead Projector Sheets with a White Strip Do Not Use Open Envelopes Do Not Use Folded Creased Curled or W...

Страница 12: ...tion that you should not dispose of items such as Customer Replaceable Units CRUs in the normal household waste stream You must dispose of these items in compliance with agreed national procedures Thi...

Страница 13: ...Offset Catch Tray all other finishing devices require the Interface Decurler Module The press includes the 4 dry ink toner and drum cartridges transfer belt and fuser ROS system Full Width Array calib...

Страница 14: ...ule 7 3 Transfer Module Circuit Breaker Switch on rear of press 4 Paper Cooling Module Locating the Press Serial Number The press serial number can be accessed from either the press control panel or b...

Страница 15: ...figuration The Advanced High Capacity Feeder contains Trays 6 and 7 These trays feed a variety of stock sizes including standard heavyweight and large sized stocks up to 13 x 19 2 in 330 x 488 mm in s...

Страница 16: ...atuses Description Name Item Number Displays the main menu Provides access to view the sup plies and trays available on the press and the status of consumables Home button 1 Displays the Tools mode sc...

Страница 17: ...system from Energy Saver mode it does not place the press in Energy Save mode Power Saver button 8 Use to enter alphanumeric characters The C Cancel Entry cancels the previous entry made on the numeri...

Страница 18: ...ght indicating the main power to the system is on Main Power Status LED 1 This is a steady orange light indicating the press is experi encing faults and or errors Error Status LED 2 This is a flashing...

Страница 19: ...re information on the Administrator features Language Note The number of languages available on your system depends on what was installed during the initial installation process Selecting a particular...

Страница 20: ...ker Dual Advanced High Capacity Feeder Trays 8 and 9 7 Two sided Trimmer 2 Advanced High Capacity Feeder Trays 6 and 7 8 C Z Folder 9 Production Ready PR Booklet Maker Finisher 3 Color Press 4 Interfa...

Страница 21: ...off the Main Power Status LED Tip Before switching off the press ensure that it is not in Power Saver Mode This switch is used mainly by the Xerox Service Representative when servicing the press In ra...

Страница 22: ...er a reduced power consumption mode when all print jobs have completed and there are no jobs currently processing There are two power saving modes Low Power and Sleep Low Power After remaining inactiv...

Страница 23: ...rox supplies customer documentation and answers to frequently asked questions go to www xerox com You will find the latest documentation and the knowledge base under Support Drivers Use the Contact li...

Страница 24: ...nformation needed to identify and resolve image quality issues or faults the press may be experiencing and includes the procedures on how to replace customer accessible press components This tool is t...

Страница 25: ...eue that defines the attributes of those jobs sent to the queue 4 Submit the job file from the print server to the networked press for printing Stock Library Manager Begin your job workflow at the Sto...

Страница 26: ...rs At any remote workstation using a Hot Folders application to submit the document file to the print server At the print server importing adding a document file to a print queue Manage the job settin...

Страница 27: ...nt queue 6 Using the other tabs on the screen select the desired output options such as quantity or 1 or 2 sided printing 7 Select Print The job is sent to the desired queue and either held or immedia...

Страница 28: ...rogramming a Job with Tabs There are many types of tab stock and tab sequences available Precut tabs are commonly used and have two different orientations the single straight collated tab stock or the...

Страница 29: ...a chapter 3 From the print server window access the Held queue that contains your document Select the document you want to configure with tabs Double click to open the file s properties 4 Once all set...

Страница 30: ...Xerox Versant 3100 Press 3 6 User Guide Print Job Submission...

Страница 31: ...the Active Jobs tab to view the status of currently pending or in progress print jobs on the system 1 Select the Completed Jobs tab to view a list of all jobs that have printed successfully 2 Select...

Страница 32: ...atus window select one of the following to print a history of this job a To print the job details select Print this Job Report button b To print the history of parent child jobs select Print this Job...

Страница 33: ...tem components including any optional feeding and finishing devices Print Reports This Print Reports button is enabled by the system administrator From the various reports available select a report on...

Страница 34: ...y function on the system It prevents the document image and registered data that is recorded on the press hard disk from being illegally retrieved or removed Job image data stored on the hard disk wit...

Страница 35: ...the total number of color impressions that have been printed Black Printed Impressions This value number represents the total number of black only impressions that have been printed Total Impressions...

Страница 36: ...of 1 sided vs 2 sided print jobs From the Counters drop down list you can select the desired counter to view Impression Counters Sheet Counters All Usage Counters Impression Counters This view display...

Страница 37: ...e counter regardless of size or whether it is a one sided or two sided print job All Usage Counters This view provides a complete total of all the counters including the totals from the Impression Cou...

Страница 38: ...Xerox Versant 3100 Press 4 8 User Guide Job Machine Status...

Страница 39: ...ge or add stocks When you are loading paper the Stock Library Manager application opens the Tray Properties window for that tray and you can view or change the stock assigned to that tray The press su...

Страница 40: ...other media types can cause poor output quality increased paper jams or damage the press Do not use the following Rough or porous paper Inkjet paper Paper that is business card size Paper that is fol...

Страница 41: ...oid food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load the paper into the trays Leave stored paper in the original packaging T...

Страница 42: ...F LEF 7 25 x 10 5 in 8 x 10 in SEF LEF SEF 8 46 x 12 4 in All Trays Embossed coated and un coated SEF LEF 8 5 x 11 in Trays 1 2 and 3 106 to 256 SEF LEF 8 5 x 13 in SEF 8 5 x 14 in 9 x 11 in SEF LEF T...

Страница 43: ...feeder tray has a stock loading label When loading media into the tray refer to the labels on the inside panel of the feeder tray for the correct orientation of that stock type When the Stock Library...

Страница 44: ...However Trays 6 and 7 may also be used for feeding envelopes If you use Trays 6 or 7 envelopes must be fed either with the Postcard Bracket or the optional Envelope Support Kit installed If the Postca...

Страница 45: ...rogram the stock job properties at the Stock Library Manager on the print server Do not load mixed size paper into the bypass tray Do not load materials above the MAX line as indicated on the tray It...

Страница 46: ...18 lb Bond 110 lb Cover LEF 8 5 x 11 in A4 40 80 SEF 8 5 x 11 in A4 30 60 SEF 8 5 x 14 in B4 25 52 SEF 11 x 17 in A3 25 47 SEF 12 x 18 in SRA3 24 47 SEF 13 x 19 2 in 330 2 x 488 mm 40 80 Uncoated and...

Страница 47: ...rencies 106 300 gsm LEF 8 5 x 11 in A4 32 SEF 8 5 x 11 in A4 25 SEF 8 5 x 14 in B4 22 SEF 11 x 17 in A3 19 SEF 12 x 18 in SRA3 32 Tab Stock 106 176 gsm LEF 8 5 x 11 in A4 23 Tab Stock 177 256 gsm LEF...

Страница 48: ...A4 30 59 SEF 8 5 x 11 in A4 25 50 SEF 8 5 x 14 in B4 22 44 SEF 11 x 17 in A3 21 41 SEF 12 x 18 in SRA3 20 40 SEF 13 x 19 2 in 330 2 x 488 mm 35 70 Uncoated and coated 301 350 gsm 110 lb Cover 130 lb C...

Страница 49: ...ck for your print job 2 Pull out the tray slowly until it stops 3 Open the ream of paper with the seam side facing up 4 Fan the sheets before loading them into the tray 5 Extend the paper guides outwa...

Страница 50: ...window enter or verify the correct paper information including size type weight and if necessary paper curl and or alignment option Select the stock and assign the stock to the tray to be used 10 Sele...

Страница 51: ...ck Library Manager is available from the print server only and not at the press 9 From the Tray Properties window enter or verify the correct paper information including size type weight and if necess...

Страница 52: ...for the print job Before running a print job check for any of the following conditions Modifications were made to the Stock Library such as Adding a stock Copying a stock Creating a new stock Editing...

Страница 53: ...s done from the Stock Library Manager on the print server a Verify the paper size type coated uncoated and weight of the paper loaded in the tray b If necessary enter that information on the Tray Prop...

Страница 54: ...Stock Library Manager on the print server a From the Tray Properties window verify the correct paper information including size type weight and paper curl or alignment option for the tray b Select OK...

Страница 55: ...ry proceed to the next step 9 Adjust the right side paper feed lever a On the tray slide the right side paper feed adjustment lever toward the rear of the tray b Close the tray and verify the tray set...

Страница 56: ...feed adjustment lever to the right b Ensure that the right side paper feed adjustment lever still is in the rear position c Close the tray and verify the tray settings from the Stock Library Manager o...

Страница 57: ...ed and the printed output is unsatisfactory continue to the next step 14 If you are still having skew adjustment problems refer to the Advanced Stock Setup information on the Stock Library Manager on...

Страница 58: ...nsparency stock listed in the Recommended Media List RML Do not intermix paper with individual transparencies in a tray Jams may occur Do not load more than 100 transparencies in a paper tray at one t...

Страница 59: ...and 7 Load the transparencies in the LEF portrait direction and align the edge of the transparencies against the right edge of the tray with the side to be printed on facing up Loading Transparencies...

Страница 60: ...d either in the LEF portrait or SEF landscape direction Position the holes along the feed edge as shown on the image on the front of the tray Load hole punched paper with the side to be printed on fac...

Страница 61: ...ay for LEF direction Short edge SEF Feed Direction Load and align the paper against the right side of the tray for SEF direction Loading Hole punched Paper in Tray 5 Bypass Load and align the edge of...

Страница 62: ...server If a jam occurs while running tabbed sets cancel the job and start again Before loading tab stock in a tray program your tab job at the Stock Library Manager application on the print server or...

Страница 63: ...ray and with the side to be printed on facing down Loading Straight Collated Tabs Load straight collated tabs with the first blank tab cutout toward the rear of the tray Loading Reverse Collated Tabs...

Страница 64: ...t the right edge of the tray and the tabs to the left Loading Straight Collated Tabs Load straight collated tabs with the first blank tab cutout toward the front of the tray Loading Reverse Collated T...

Страница 65: ...the right edge of the tray and the tabs to the left Loading Straight Collated Tabs Load straight collated tabs with the first blank tab cutout toward the front of the tray Loading Reverse Collated Ta...

Страница 66: ...he sheet of labels Do not use any sheet where labels are missing as it may damage the press Store unused labels flat in their original packaging Leave the label sheets inside the original packaging un...

Страница 67: ...ds Always refer to the following guidelines before using postcard stock Tip When printing postcards in Trays 6 or 7 the Postcard Bracket is required Always install the postcard bracket before loading...

Страница 68: ...x 6 in 101 6 x 152 4 mm Short Edge Feed SEF A6 148 x 105 mm 5 8 x 4 1 in Loading Postcards in Trays 6 and 7 Note Install the postcard bracket before printing postcards 1 Slowly open one of the paper...

Страница 69: ...uides against the stock 7 Close the paper tray and confirm the new settings at the print server 8 Run your print job 9 Upon completion of your print job remove the postcard stock and the postcard brac...

Страница 70: ...flaps facing the lead edge feed direction into the press When submitting your print file select a custom paper as the Paper Type and enter the dimensions of the envelope The width is measured from the...

Страница 71: ...ray of the standard finishers Supported Envelope Sizes Feed Direction Height x Width Dimensions Envelope Size SEF 3 875 x 7 5 in Monarch SEF 4 125 x 9 5 in 10 SEF LEF 229 x 324 mm C4 SEF LEF 162 x 229...

Страница 72: ...ten the thumb screw so it locks the postcard bracket in place 5 Load the envelope either in the short edge feed SEF or long edge feed LEF direction When loading envelopes SEF ensure the flaps are clos...

Страница 73: ...left side of the tray and tightening the screw 11 Store the remaining envelopes in their original packaging Loading Envelopes in Trays 6 and 7 with the Optional Envelope Support Kit Note If available...

Страница 74: ...he larger of the plastic pieces and place it in the bottom of the tray so that it fits around the ends of the inboard paper guide 6 Locate the shorter plastic piece install it in the tray a Place the...

Страница 75: ...0 Run your print job 11 Upon completion of your print job remove the envelope stock and the envelope supply kit components from the tray 12 Place the envelope supply kit components into storage 13 Sto...

Страница 76: ...ide for Xerox Versant 3100 Press for specific information on this device Loading Post Process Media in the Optional Inserter Refer to the Optional Devices Guide for Xerox Versant 3100 Press for specif...

Страница 77: ...rd Do not place objects on the power cord Do not override or disable electrical or mechanical interlocks Do not obstruct the ventilation openings These openings prevent overheating of the equipment Ne...

Страница 78: ...water may cause the press to malfunction and or damage documents during printing Cleaning the Exterior 1 Wipe the exterior with a soft cloth moistened with water If dirt is difficult to remove try gen...

Страница 79: ...ts on the back of the prints after running this procedure contact your Xerox Service Representative Dry ink toner debris may be coming from the transfer roll area instead of the fuser 1 Select the Too...

Страница 80: ...ed when performing this procedure Do not use any other cleaning device liquid solutions or cloths 1 Open the left and center front doors of the press 2 Locate and remove the cleaning wand tool stored...

Страница 81: ...ose the left and center front doors of the press Performing the Clean Toner Procedure Important The following procedure is performed only by a person who has press administrator privileges and is logg...

Страница 82: ...button 3 Select the Tools tab 4 Select System Settings Common Service Settings Maintenance 5 Scroll through the Maintenance pages and select Clean Toner 6 Select the desired dry ink toner colors to c...

Страница 83: ...ensure uniformity of toner on prints and image alignment The Full Width Array provides these two adjustments Automatic Density Uniformity Adjustment Run this image quality adjustment when the printed...

Страница 84: ...each page The press prints density test patterns scans them and automatically corrects for variations by resetting software controls Uniformity is important for high area coverage applications where...

Страница 85: ...ollowing illustration Check for uniform consistent density across all color bars as indicated by the arrows in the above illustration If acceptable select Save and Close If the results are not accepta...

Страница 86: ...00 1 per box Yellow Dry Ink Toner Cartridge 45 000 1 Waste Dry Ink Toner Bottle 200 000 1 Suction Filter 348 000 1 per box Drum Cartridge R1 348 000 1 per box Drum Cartridge R2 348 000 1 per box Drum...

Страница 87: ...the status of your consumables 1 Press the Home button on the control panel Notice the Supplies area showing a 1 to 100 indicator bar that shows the remaining amount of dry ink toner Note Remaining dr...

Страница 88: ...ink toner waste container trays 6 7 feeder rolls and consumables for any additional optional devices that are configured with the press Note The status of the suction filter is not shown but a message...

Страница 89: ...for Tray 5 Bypass when experiencing frequent multifeeds single feeds or blank prints in the stack of the output prints 3 1 Separator Roll Feed Roll 2 Nudger Roll 1 Locate Tray 5 Bypass on top of Tray...

Страница 90: ...sliding it into place 4 Remove the nudger roll and install a new one a Remove the nudger roll by squeezing the metal shaft at both ends and lifting it up and out of the tray b Install a new nudger ro...

Страница 91: ...to zero 0 a At the control panel press the Tools button b From the screen that displays select the Tools icon c Select System Settings Common Service Settings Maintenance d Use the up down arrow butt...

Страница 92: ...one for each tray Replace the tray feed rolls every 300 000 prints or when experiencing frequent multifeeds single feeds or blank prints in the stack of the output prints The tray feed rolls include...

Страница 93: ...on the black tab insert and release the roll ends into the notches 3 To access the separator roll remove the separator roll assembly at the side of the tray a Unscrew the three thumbscrews b Slide the...

Страница 94: ...from the assembly squeeze the shafts of the separator roll and lift out of the assembly b To install a new separator roll squeeze both ends of the new roll shaft insert and release the roll ends into...

Страница 95: ...omponent a At the control panel press the Tools button b From the screen that displays select the Tools icon c Select System Settings Common Service Settings Maintenance d Use the up down arrow button...

Страница 96: ...straight out While pulling out hold the bottom of the cartridge with your other hand to give it support Ensure that you are removing the same cartridge that matches the color as indicated in the mess...

Страница 97: ...en the dry ink toner material When the auger turns without resistance the dry ink toner cartridge is ready for installation 7 Install the dry ink toner cartridge by aligning it straight out from the p...

Страница 98: ...the full bottle with an empty one 1 Ensure that the press is stopped not running any jobs 2 Open the center front door and locate the waste bottle 3 Grasp the handle of the dry ink toner waste bottle...

Страница 99: ...p 8 Close the center front door Note After you replace the dry ink toner waste bottle the system automatically resets the High Frequency Service Item HFSI usage counter for this CRU component to zero...

Страница 100: ...rator or ask the Administrator to perform the following steps to reset the High Frequency Service Item HFSI count to zero 0 which indicates a new filter has been installed a At the control panel press...

Страница 101: ...drum cartridge the system automatically resets the High Frequency Service Item HFSI usage counter of this CRU component to zero 0 Check the Consumables screen for the reset and new status Caution Do...

Страница 102: ...oth ends of the drum cartridge and gently lifting up Caution Drums are light sensitive Do not leave the Drum Cartridge Drawer open for more than one minute when replacing cartridges Exposing the drum...

Страница 103: ...the press with the side marked front facing the front 10 Press both ends of the drum cartridge to place it in a horizontal position 11 Immediately close the drum cartridge drawer to protect the other...

Страница 104: ...Pressure Roll Assembly 4 To install the fuser refer to that procedure Installing the Fuser Assembly Replacing the pressure roll cleaning pad as sembly 1 Removing the Fuser Module 2 Replacing the Strip...

Страница 105: ...he fuser assembly area for maintenance When an edgewear defect occurs If you run a mixed type of job within your workflow and switched from running 11 inch paper to large sized paper this could cause...

Страница 106: ...l disengage it from the rails resulting in damage to the drawer and possible injury Caution Make sure the press is powered off Do not perform this replacement procedure with the power on or electrical...

Страница 107: ...wer to its extended position Warning Do not extend the drawer beyond this service position Pulling the drawer further out will disengage it from the rails resulting in damage to the drawer and possibl...

Страница 108: ...fore continuing Otherwise the press could be damaged or an image quality issue or fault code may result 10 Remove the two mounting screws using the provided T15 Torx driver and lift the Fuser Top Cove...

Страница 109: ...lding rack frame 16 If damaged or end of life place it inside the original box and return to Xerox for recycling 17 With the Fuser Belt removed you can now remove and replace the Fuser Stripper Finger...

Страница 110: ...sembly Caution Make sure the press is powered off Do not perform this replacement procedure with the power on or electrical power supplied to the press Allow the fuser to cool down for 50 minutes befo...

Страница 111: ...press It is not necessary to remove the screw 5 Push the pad to the rear of the press and remove it 6 Install the new cleaning pad Make sure to align the locking tabs with the holes in the frame and o...

Страница 112: ...oints The Belt Module can be moved front to back and side to side to achieve the proper placement Make sure the fuser is seated correctly and completely or the Fuser Top Cover will not close and machi...

Страница 113: ...push the drawer in Pulling the drawer further out will disengage it from the rails resulting in damage to the drawer and possible personal injury 8 To push in and close the Transfer Drawer press the...

Страница 114: ...rints if the fuser roll is damaged Defects which occur every 98 mm 3 89 in indicate a damaged fuser belt Fuser Paper Width Information The press is delivered and installed with a standard type fuser t...

Страница 115: ...is table Changing the Fuser Width ID The press is installed with a default standard fuser type that is suitable for all media sizes paper widths However when removing the fuser module you can optimize...

Страница 116: ...edure power off the press and allow fifty minutes for the fuser to cool down Always observe the warning labels inside the press 1 If required have the system administrator update the NVM width range s...

Страница 117: ...appropriate jumper to the exposed white connector at the front of the fuser assembly by pushing the two ends together There is no release To disconnect simply pull apart 8 Position the fuser front cov...

Страница 118: ...Xerox Versant 3100 Press 6 42 User Guide Maintenance...

Страница 119: ...Solutions Ensure the power cord from the press is plugged into the power outlet receptacle correctly If problem persists press the main power switch inside the center front door to Off 1 2 Firmly plu...

Страница 120: ...he press is connected to the network print a test page from the print server Verify that the power cable is connected to the press and to a suitable power outlet Verify that the network cables are att...

Страница 121: ...settings on whether non standard fonts are being used for printing Problem Trays do not recognize the media Suggested Solutions Access the Stock Library Manager on the print server and check the pape...

Страница 122: ...a new package Remove any partially fed paper from the trays Remove any torn pieces of paper still remain ing inside the press Ensure the paper you are using came from a properly stored ream Manage th...

Страница 123: ...still present use a heavier paper To ensure continuous production empty the output device when the output approaches the maximum amount that the device can hold refer to the specifications for that ou...

Страница 124: ...values as shown for each of the three NVM settings Important To select the outcome appropriate for your environment contact the system administrator NVM 762 108 NVM 752 175 NVM 762 085 User Requiremen...

Страница 125: ...related Look for paper damage paper dust or environmental conditions that may contribute Ensure the media is fresh and properly loaded in the tray Defects occur on heavyweight stock with lightweight s...

Страница 126: ...formity Refer to Stock Library Manager Troubleshooting and review the Suggested Solutions for Uneven Density Mottle Problem Random White or Dark Spots on Prints The prints show random spots and they d...

Страница 127: ...om lead edge to trail edge LE TE on the prints Note For image quality defects that run in the inboard to outboard IB OB direction refer to Banding on Prints Suggested Solutions Perform Cleaning the Ra...

Страница 128: ...color is affected and then replace or swap the appropriate drum Refer to Replacing a Drum Cartridge Run the Clean Toner procedure Run Performing the Clean Toner Procedure Refer to Stock Library Manag...

Страница 129: ...curs mainly when using heavier or lighter weight stock Note For inboard or outboard edge deletions refer to Edgewear Gloss Differential on Prints Suggested Solutions Create a custom stock and add to t...

Страница 130: ...rt Table Select this option if you use paper that tends to trigger multifeeds This setting increases the air volume to a level higher than System Default Mis Feed Support Table Select this option if y...

Страница 131: ...e that disabling this feature has no impact on the oc currence rate of actual multifeeds and if disabled multifed sheets may cause jams elsewhere in the system and or result in additional blank sheets...

Страница 132: ...Medium Downward h Custom Curl Correction Severe Large Upward or Severe Large Downward Note For more information refer to Stock Library Manager Help for Correcting Paper Curl Types A B and C If paper...

Страница 133: ...o adjust the voltage ratio on the secondary bias transfer roll 2nd BTR this is where the image is transferred from the belt to the paper This feature is accessed from Stock Library Manager Stock Prope...

Страница 134: ...nes Adjust the image in the following order Registration Perpendicularity Skew and Magnification Choose only one option at a time such as Registration then run a set of test prints to evaluate the out...

Страница 135: ...equired 4 Change the Regi Loop setting Note Use Regi Loop only if Alignment Profile and or Aligner Roll Pressure did not correct re gistration and or skew problems Use this feature to adjust Regi Loop...

Страница 136: ...ng After changing the setting run test prints and evaluate the output 6 Change the Fuser Speed Adjustment setting This feature is used to adjust the fusing speed to improve print quality when the imag...

Страница 137: ...eater may partially dry paper and affect print quality If print quality is affected by dry paper disable the tray heater Note Disabling the tray heater may result in an increase of multifeeds This fea...

Страница 138: ...on Ready PR Booklet Maker Finisher for Bi Fold Single Fold or Optional C Z Folder with one of the following optional finishers PR Finisher or PR Booklet Maker Finisher or PR Finisher Plus For detailed...

Страница 139: ...and in good condition 2 Change the Adjustment of Paper Speed at Transfer setting Use this feature to adjust the paper speed in the transfer unit The option can be found in Stock Library Manager Stock...

Страница 140: ...ibrary Manager Default Settings The information provides the default values ranges and recommended incremental adjustments for the various Stock Library Manager features options and settings Alignment...

Страница 141: ...0 000 Side 2 Height Determined by test print output 0 200 to 0 200 0 025 0 000 Side 2 Width Fold Adjustment Profile Recommended Incremental Ad justment Available Range Adjustment Step Increments Defau...

Страница 142: ...0 Right Side of Fold is Longer N A N A N A N A On the Fold Determined by test print output 0 0 20 0 mm 0 1 0 0 Left of Fold Determined by test print output 0 0 20 0 mm 0 1 0 0 Right of Fold Sheets in...

Страница 143: ...Sheet Determined by test print output 0 0 20 0 mm 0 1 0 0 A Length Determined by test print output 0 0 20 0 mm 0 1 0 0 B Length Stock Properties Advanced Stock Setup Recommended Incremental Ad justmen...

Страница 144: ...ustom1through 8 Distinct Selec tions Available System Default Tray Air Assist Checked Box Enable Tray Heat er 10 0 to 100 1 100 Transfer Output Adjustment for Trail Edge 0 05 0 50 to 0 50 0 01 0 00 Ad...

Страница 145: ...on Followrecommen ded sequential or der Default Type A Type B Type C Distinct Selec tions Available Default 1 Sided Face Up Default Custom Type A Severe Upward Medium Upward Type B Moderate Up ward Ty...

Страница 146: ...ard Small Upward Moderate Down ward or Slight Very Small Down ward Medium Down ward Custom Curl Correction SevereDownward Moderate Small Up wardorModer ate Small Downward Custom Curl Correction Medium...

Страница 147: ...ess control panel indicating in which area the jam is situated Follow the instructions provided for clearing the jam and resuming press operation For more information refer to Fault Messages Paper Jam...

Страница 148: ...per through the entrance areas completely Always ensure that all paper jams including any small ripped pieces of paper are cleared before proceeding with your print job Warning Never touch a labeled a...

Страница 149: ...jammed in the drawer while pulling it out stop pulling when the jammed paper is visible Hold down the paper with one hand and then continue pulling out the drawer 4 If paper is jammed at the top of t...

Страница 150: ...Locate area 2c and pull any jammed paper out towards the left 8 Open lever 2d upward and lever 2e to the right remove any jammed paper 9 Return levers 2d and 2e to their original position Xerox Versan...

Страница 151: ...n the drawer completely turn the green handle to the left to lock the drawer in place 13 Close the left and center front doors completely The press does not operate when doors or covers are open Clear...

Страница 152: ...ving the jammed paper rotate knob 3b clockwise right and remove the jammed paper Note There may be extra sheets remaining in the press To ensure all sheets are removed rotate knob 3b clockwise right t...

Страница 153: ...here is difficulty in removing the jammed paper rotate knob 5b clockwise right and remove the jammed paper 7 Return lever 5a to its original position 8 Open lever 5c downward and remove any jammed pap...

Страница 154: ...d remove the jammed paper 10 Return lever 5c to its original position 11 To open the exit module drawer grasp handle 4 and rotate handle to the right to the horizontal position 12 Slowly pull out the...

Страница 155: ...in removing the jammed paper rotate knob 4a clockwise right and remove the jammed paper 15 Open lever 4b to the right and remove any jammed paper 16 If there is difficulty in removing the jammed pape...

Страница 156: ...c to its original position 20 21 To close the exit module grasp handle 4 gently push in the exit module completely and rotate handle to the left to lock the module in place 22 Close the right front do...

Страница 157: ...ccurred 2 Remove the jammed paper 3 Push the tray in gently until it comes to a stop Paper Jams in the Bypass Tray 5 Paper Jams When the Bypass is Installed on Trays 6 and 7 Tip Always ensure that all...

Страница 158: ...of the Feeder hold back large size sheets such as A3 11 x 17 inches 12 x 18 inches to reduce the chance of jamming as paper enters the print engine Note Follow the jam clearance instructions displayed...

Страница 159: ...dule 2 Move the lever 1a to the right and turn the knob 1c to the right Remove the jammed paper Note If paper is torn check inside the machine and remove it 3 Return the lever 1a to the original posit...

Страница 160: ...check inside the machine and remove it 3 Return the lever 1b to the original position 4 Close the front cover of the feeder module Note If the front cover of the feeder module is not completely closed...

Страница 161: ...er module Note If the front cover of the feeder module is not completely closed a message will appear and the machine will not operate Fault Information The following occurs when there is an fault suc...

Страница 162: ...es of paper are cleared before proceeding with print jobs Gently remove the paper taking care not to tear it If paper is torn be sure to remove all torn pieces After removing paper jams close all door...

Страница 163: ...the Fault screen When finished select Close 4 Repeat the previous steps until all faults are cleared If a fault cannot be cleared contact the system administrator Fault Messages When an fault occurs...

Страница 164: ...From the Machine Status screen ensure that the Machine Information tab is displayed The press serial number is displayed under General Information 3 If there is a loss of power and it is not possible...

Страница 165: ...a reference to assist you in describing the problem over the telephone when answering the questions from the customer support operator about the defects 4 If possible use a phone near the press when c...

Страница 166: ...Xerox Versant 3100 Press 7 48 User Guide Troubleshooting...

Страница 167: ...48 x 18 98 in 317 mm x 482 mm For Trays 1 2 or 3 12 72 x 18 98 in 323 x 482 mm Tray 5 Bypass 12 83 x 18 98 in 326 x 482 mm Advanced High Capacity Feeder Trays 6 and 7 12 83 x 18 98 in 326 x 482 mm Pri...

Страница 168: ...5 minutes to start printing From standby mode the system usually takes less than 1 minute to the start printing Environmental Specifications The press enters the Power Saver mode after fifteen minutes...

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