Problem
Unfused Prints / Fuser Offset
The image is not properly fused. Toner on print is not permanent, smears or flakes, or rubs off
the print.
Suggested Solutions
• Check that the paper weight settings at the print server match the actual paper loaded in
the tray; refer to
Matching the Tray and Stock Information
.
• Ensure that the paper loaded is within press specifications; refer to the
Paper and Media
chapter for detailed specifications.
• After reviewing
Paper / Media Storage Guidelines
, load a new ream of paper into the selected
paper tray.
• Perform the
Clean Fuser Assembly
procedure.
• Refer to Stock Library Manager Troubleshooting and review the Suggested Solutions for
“
Uneven Density / Mottle
.”
Problem
Trail-Edge Deletions
Trail edge of the output contains dry ink / toner deletions, density inconsistency, or is lacking
in color depth. This occurs mainly when using heavier or lighter weight stock.
Note
For inboard or outboard edge deletions, refer to
Edgewear (Gloss Differential) on Prints
.
Suggested Solutions
• Create a custom stock and add to the Stock Library; refer to Stock Library Manager Help for
“Creating a New Stock (from the Stock Library Feature)” or “Creating a New Stock (from Tray
Properties).”
• Refer to Stock Library Manager Troubleshooting and review the Suggested Solutions for
“
Uneven Density / Mottle
.”
Stock Library Manager Troubleshooting
This section helps you locate and resolve specific problems through the use of the Stock
Library Manager. For detailed information on the features referred to in the following
tables, go to your print server and access the Stock Library Manager Help.
Initial Actions
Perform these actions first to improve print quality:
• Confirm the media being used is compatible with the Press, within supported
specifications, in good condition, and has been assigned to the correct Press Tray.
7-11
Xerox
®
Versant
®
3100 Press
User Guide
Troubleshooting
Содержание Versant 3100 Press
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