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Suggested Solutions
• If the next print job is switching print modes, for example from black-only to four-color, the
system requires approximately two minutes to make any necessary adjustments.
• During this time, the touch screen displays the “Adjusting Image Quality” message.
• The next job begins printing once the system completes its adjustments.
Other information to remember includes:
• From a cold start (power on or power saver), the system takes less than five minutes to start
printing.
• From standby mode, the system usually takes less than one minute to start printing.
Problem
Print output contains corrupted text; the text prints incorrectly.
Suggested Solutions
Check the application or print driver settings on whether non-standard fonts are being used for
printing.
Problem
Trays do not recognize the media.
Suggested Solutions
• Access the Stock Library Manager on the print server, and check the paper settings for the
tray.
• Check the print server settings.
• Check that the paper is loaded correctly as either short-edge feed (SEF) or long-edge feed
(LEF), and ensure it matches the paper settings programmed at the print server.
Problem
Prints are not on desired paper size.
Suggested Solutions
• Ensure that the correct paper size and type is loaded in the paper trays.
• Set the paper guides to the correct positions.
• Select the paper size, tray and weight at the print server and ensure these paper attributes
are set correctly at the Tray Properties window.
• Ensure that Fit to Paper or an equivalent selection is not selected in your print driver.
7-3 Xerox ® Versant ® 3100 Press
User Guide
Troubleshooting