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page 42
PHASER 7300 Troubleshooting Flowcharts
0
Customer Replaceable Consumables
Stop printer
during print
cycle and
remove
Fuser.
Note: Before troubleshooting, make
sure a supported media is used for
printing and that the media is free of
damage such as wrinkles, tears, and
curl. Make sure the printer
environment is within specifications
for humidity and temperature.
Unfused Toner on Prints
Yes
Yes
No
No
Call for service.
Does sheet
slip between
rollers?
Replace the
Fuser.
Still unfused
toner?
Problem solved.
Try to slip a
sheet of
paper
between the
Fuser rollers.
Check for debris,
paper or
contamination on
or wrapped
around Fuser
roller.
Yes
No
Rollers
contaminated or
wrapped?
Yes
No
Still unfused
toner?
Problem solved.
Set Front
Panel media
type to next
heaviest type
of paper.
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