5044744
79
6
EN
Aug. Winkhaus GmbH & Co. KG
∙ Berkeser Straße 6 ∙ 98617 Meiningen
T +49 369 3950 - 0 ∙ www.winkhaus.de ∙ Subject to technical changes
blueMatic EAV
Installation, Operating and
Maintenance Instructions
Errors
Indication
Possible cause
Troubleshooting
the motor stops • the door is warped
• the contact pressu-
re is too high
• the lock is too tight
• adjust the door
• check the ope-
ration via profile
cylinder / handle
the motor fun-
ctions but the
door cannot be
opened
• the main bolt is
unlocked via profile
cylinder
• Operating forces
too high, faulty
installation
• draw the main bolt
back again via the
profile cylinder
• check installation
(keep alignment,
air gap, etc.)
Power failure
when / during:
a) the door is
locked
• the door can be
operated mecha-
nically (profile
cylinder / handle)
b) the door is
open, lock is
unlocked
the door is pos-
sibly not held
by the latch
• the motor is not in
starting position
• close the door by
pre-locking the
main bolt, if neces-
sary
c) the un-
locking
procedure
when the door
is locked again,
possibly the
hook, main bolt
do not lock
completely
• the motor is not in
starting position
• door can be ope-
rated mechanically
(profile cylinder /
handle), if motor
has returned to
starting position
completely func-
tions
EAV does not
operate with
remote but LED
is illuminating.
door doesn‘t
open
• remote battery
dead
• replace battery in
remote control
• out of range to the
remote control
• operate remote
control within
30 mtrs.
(unostructed)
• remote control not
autthorized
• check remote
control program-
med