5044744
78
6
EN
Aug. Winkhaus GmbH & Co. KG
∙ Berkeser Straße 6 ∙ 98617 Meiningen
T +49 369 3950 - 0 ∙ www.winkhaus.de ∙ Subject to technical changes
blueMatic EAV
Installation, Operating and
Maintenance Instructions
6 Errors / Causes / Troubleshooting
Errors
Indication
Possible cause
Troubleshooting
the door does
not lock auto-
matically
Hooks not
engaged
• the door is warped
• the contact pressu-
re is too high
• the door has not
been installed
properly
• check the installa-
tion, and the keep
adjustment and
alignment
• adjust the hinge
plates
the latch is
"blocked"
the door is not
latched in the
center location
• the routing in the
area of the main
lock housing is
possibly not suffi-
cient (chapter 3)
• rework the milling
if necessary
the door can-
not be closed
the tracer pin
is "blocked"
in the center
keep
• the door sash has
not been mounted
properly
• at the center keep
change the
height of the door
keep (by using a
screw driver)
the motor does
not function al-
though voltage
is applied at the
door
the door can-
not be opened
• no voltage supply
via the cable transi-
tion
• check the cable
transition (e.g. con-
tacts, screwed joint
for T-KÜ-T1 FT)
the door can-
not be opened
by the motor
the motor does
not function
• power failure
• unlock mechani-
cally via profile
cylinder / handle
or lock via profile
cylinder
• power supply
failure
• check main power
supply to transfor-
mer
• power supply is
interrupted, e.g. at
the cable transition
• check KÜ, correct
the plugin connec-
tion
• system not wired
correctly
• check entire sys-
tem agains wiring
diagram