December 5, 2017, 715004753 Rev. B
Page 45
3
Maintaining the Detector
This chapter describes the procedures you must routinely perform to maintain the 2998
PDA detector in good working order.
3.1
Contacting Waters technical service
If you are located in the USA or Canada, report malfunctions or other problems to Waters
Technical Service (800 252-4752). Otherwise, phone the Waters corporate headquarters in
Milford, Massachusetts (USA) or contact your local Waters subsidiary. The Waters Web site
includes phone numbers and e-mail addresses for Waters locations worldwide. Go to
www.waters.com, and click About Waters > Worldwide Offices.
When you contact Waters, be prepared to provide this information:
•
Nature of the symptom
•
Instrument serial number
•
Solvent(s)
•
Method parameters (sensitivity and wavelength)
•
Type and serial number of column(s)
•
Sample type
•
Empower or MassLynx software version and serial number
For complete information on reporting shipping damages and submitting claims, see
Waters
Licenses, Warranties, and Support Services
.
3.2
Maintenance considerations
3.2.1
Safety and handling
Observe these warning and caution advisories when you perform maintenance on your 2998 PDA
detector.
Warning:
To prevent injury, always observe Good Laboratory Practices when you handle
solvents, change tubing, or operate the system. Know the physical and chemical properties
of the solvents you use. See the Material Safety Data Sheets for the solvents in use.
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