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PLEASE NOTE THAT FAILURE TO REGISTER AND ANNUALLY SERVICE THIS PRODUCT
WILL INVALIDATE ALL GUARANTEES IN THEIR ENTIRETY
Exclusions of Guarantee
This guarantee is not transferable
Parts
The cleaning knives, ignitor, ash pan and combustion pot supplied with your Boiler are deemed
to be consumable items and are therefore excluded from this guarantee. Scratches, nicks,
minor dents, and cosmetic damages to external surfaces and exposed parts of your Boiler are
also excluded.
Repairs
All repairs and/or replacements must be authorised in writing by Warmflow prior to any works
being carried out. Warmflow will have no responsibility or liability for repairs or works performed
by a person who has not been authorised by Warmflow. Warmflow will accept no liability for the
cost of repairs resulting from incorrect installation, inadequate commissioning, lack of annual
servicing, misuse, tampering or repair by persons who have not been authorised by Warmflow.
Invoices for call out and/or repair by any third party or parts supplied by a third party will not be
accepted unless previously authorised by Warmflow in writing. If you choose to have someone
other than an authorised service provider carry out works to your Boiler, this warranty will
automatically become null and void.
Other property
In no event shall Warmflow have any liability or responsibility whatsoever for damage to
surrounding property and other structures or objects around your Boiler.
General
This warranty excludes all defects or damage that are not the direct fault of Warmflow, including
without limitation, loss or damage caused by any one or more of the following:
(a) use of the Boiler in anything other than its normal and intended use;
(b) Any repair that is needed as a result of anything other than a fault in the boiler or failure
of the boiler itself;
(c) Any damage, whether accidental, negligent, malicious or otherwise;
(d) Any fault or failure in the heating system to which the boiler is connected;
(e) Any other costs or expenses caused by, or arising as a result of, a repair;
(f) any fault or failure in the boiler caused by a fault, failure or defect in the heating system
to which the boiler is connected
(g) any party’s wilful misconduct, negligence, misuse, abuse, accidents, improper operation,
failure to maintain, improper or negligent installation, tampering, failure to follow
operating instructions, mishandling, unauthorized service;
(h) adjustment, alteration or modification of the Boiler of any kind;
(i) ordinary wear and tear; and
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