DMXCreator
Manual
Doc. V2.3 VXCO Lighting Systems © 1998 - 2016
83
12 T
ROUBLESHOOTING
Problem:
Verify
The DMX512 interface is not accessible
- Is the data cable between PC
connected
properly?
- Is the power supply connected? Does it have the
right voltage? (Only for DMXCreator512MK2) Data
for power supply: 9-12V AC or DC, 250mA, polarity
does not matter
- Is the manufacturer supplied LPT cable being
used? Some cables that are not manufactured
according to the Centronics standard have been
known to cause complications
- Perhaps, uninstall the printer or Zip drivers. Do not
connect the interface through a Zip drive.
- Is the USB driver installed properly? Check in
Windows System Settings. Reinstall driver
The connected fixtures are not reacting.
- Is the DMX512 line connected to the port of the
DMX512 interface?
-Are the starting addresses on the fixtures correct?
The fixtures are not reacting correctly.
- Is the cable used a DMX512 standard cable? Do
not use microphone cables.
- Is there a DMX Termination Resistor at the end of
the DMX512 line? (120Ohm resistor between Pin 2
and 3 of XLR-plug.
- Are the starting addresses on the fixtures correct?
When the computer returns from “Standby mode”,
the fixtures are no longer at their programmed
positions
- Disable any “Standby” and “Power Save” functions
of the PC
12.1 Support information and Hotline
If you have questions regarding the DMXCreator, please contact your local Dealer first, or write an e-mail to
the following address:
DMXCreator Development Team © 2016