Using Instant Conferences
84 ··· Vocera Smartphone User Guide
Using Instant Conferences
In some situations, even the short amount of time required to place a call with
a Vocera device is too long to wait. For example, employees in a retail store may
have a goal of just a few seconds to respond to a customer's query. Similarly,
some hospital employees may have an ongoing need for extremely urgent
communication.
Using the conference feature gives your badge the push-to-talk quickness and
convenience of a walkie-talkie, while retaining all the flexibility and power of
the Vocera system. In Vocera, a
conference
is not a place for idle conversation—
it is a special device state that lets you speak with other users instantly.
Joining and Leaving a Conference
The
Join
command places you in a conference. Once you are there, you simply
press and hold the Call button to speak to everyone else in the conference—
you don't have to wait for call setup, speech recognition, or Genie interactions.
Everyone in a conference can hear you, anyone in a conference can reply as
soon as you release the Call button, and everyone hears the reply immediately.
Every group has a conference associated with it. For example, if your site has
set up groups called Managers and Cashiers, you automatically have access to
conferences with those names. You
do not
need to be a group member to use
its conference; however, your system administrator does need to grant you the
Conference
permission.
To join or leave a conference, use the
Join
or
Leave
commands with the name
of the conference; for example:
"Join the conference for
Managers
"
"Leave the conference for
Cashiers
"
The Genie speaks a confirmation when you join or leave a conference. In
addition, the Genie announces how many other users are in the conference
when you join.
You cannot be in more than one conference at the same time. If you use the
Join
command when you are already in a conference, Vocera automatically
takes you out of the first conference and places you in the second one.
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