Vocera Smartphone, Руководство пользователя

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Recording Names and Greetings for a Group
Commands for Group Managers ··· 107
Similarly, the Genie speaks a greeting when someone calls the group and no
members can accept the call. This greeting can let callers know that they have
reached the proper group or give them further information. If a greeting is
available, the Genie plays it before automatically asking callers if they want to
leave a message. Vocera sends messages left for a group to every member in
the group.
For example, a retail store could record a greeting that says, “Thank you for
calling Hardware Supplies. Our team members are busy assisting customers
right now, but if you leave a message, one of us will call you back as soon as
possible.”
Greetings can help all callers, but they are especially useful when people who
are not Vocera users call into the system with a telephone. These callers may
not be familiar with Vocera, and a greeting helps to “break the ice”.
Action Recommended Commands
(Italics indicate an example) Alternative Forms
Record name prompts
for a group Record names for Technical
Support .
Record name prompts
for
Technical Support .
Record a greeting for a
group Record greeting for Technical
Support .