Commands for Group Managers ··· 105
Commands for Group Managers
Groups provide a way for internal or external callers to communicate with
Vocera users based on their roles within an organization.
For example, groups let you call someone who fits a specific role (“Call a sales
person”), belongs to a certain department (“Call Accounts Receivable”), or has
some other skill or authority that the caller requires (“Call a manager”).
Groups also provide a way to broadcast to a specific set of users at the same
time (“All cashiers to the front, please”) or to leave messages for many users at
once (“Send a message to Nurses Assistants”).
Some groups have
management capabilities
for other groups. For example,
the members of the Charge Nurse group may manage the Code Blue group
in a hospital, or members of the Head Cashier group may manage the Cashier
group in a retail store.
Group Manager Capabilities
If you are a member of a group with management capabilities, you can:
• Add members to the managed group
• Remove members from the managed group
• Change the scheduling options of the managed group
• Change the forwarding options of the managed group
• Specify a group whose members can add themselves to the managed group
If you have group management capabilities, you can use voice commands to
add users to the managed group, remove users from the managed group, and
record name prompts for the group. The rest of this chapter discusses these
voice commands.
You use the User Console to perform all other management tasks. See the
Vocera User Console Guide
for more information.
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