Using Speak or Spell
Basic Calling ··· 63
When you call a user who is not available, the call may be forwarded to another
user or phone number. If no forwarding is set, the Genie tells you that person's
status and asks if you want to leave a message. There are four possible status
messages: not on the network, not logged in, busy on another call, and not
available.
Action
Recommended Voice
Commands
Alternative Forms
Call a user
Call
John Smith.
Find
John Smith.
Get me
John Smith.
Contact
John Smith.
Using Speak or Spell
The speak or spell feature allows you to contact users, groups, or address book
entries by either speaking or spelling their names in a voice command. Spelling
a name greatly improves speech recognition because you are effectively uttering
many more syllables than when you simply speak a name. In fact, spellings are
so effective that they may work even when they are slightly incorrect, so don't
let past spelling bee experiences scare you away!
In addition to
speaking
the full name, you can
spell
either the first name, the
last name, or both names to contact a person. For example, you can use any of
the following commands to place a call to the user or address book entry Jesse
Hart:
• Call Jesse Hart
• Call J-E-S-S-E
• Call H-A-R-T
• Call J-E-S-S-E-H-A-R-T
You must always speak or spell the full name to contact a group, place, or
alternate spoken name. For example, you can use either of the following
commands to place a call to the address book entry Poison Control:
• Call Poison Control
• Call P - O - I - S - O - N - C - O - N - T - R - O - L
A
qualifier
is an additional name, such as a department or a site, that helps to
identify the party you are trying to contact in a voice command. You can use
either a spelling or a qualifier in a voice command, but you cannot use both.
In addition, you cannot spell the name of the qualifier—only the party you are
trying to contact.
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