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EN
Useful information
C
Problems
Possible causes / Solutions
The machine does not
move to the spinning
stage. (*)
• The machine may contain an
unbalanced load.
• An automatic unbalanced load
detection system may activate due
to uneven distribution of laundry
inside the drum.
• The washing machine will not
spin if the water has not been
completely drained.
• Check the filter and the drain
hose.
• Too much foam may have formed
and the automatic foam absorption
system may have been activated
due to excessive use of detergent.
• Use the recommended quantity of
detergent.
The quality of the wash
is poor: The laundry
becomes grey. (**)
• Insufficient detergent has been
used for a long period of time.
• Use the recommended amount of
detergent for the water hardness
and the laundry.
• The washing was carried out at
low temperatures for a long period
of time.
• Select the right temperature for
the laundry.
• Insufficient detergent has been
used with hard water.
• If the water hardness is high,
using too little detergent can cause
the laundry to turn grey over time.
It is difficult to remove this colour
once it has occurred. Use the
recommended amount of detergent
for the water hardness and the
laundry.
• A large amount of detergent has
been used.
• Use the recommended amount of
detergent for the water hardness
and the laundry.
The quality of the wash
is poor: The stains
remain or the laundry
cannot be whitened.
(**)
• Not enough detergent is being
used.
• Use the recommended amount of
detergent for the water hardness
and the laundry.
• Too much laundry has been
added.
• Do not overload the machine.
Load the laundry with the quantities
recommended in the "Programme
and Consumption Table”.
• The wrong programme and
temperature have been selected.
• Select the right programme and
temperature for the laundry.
• An inappropriate detergent has
been used.
• Use the appropriate original-
brand detergent for the machine.
• Too much detergent has been
used.
• Put the detergent in the right
compartment. Avoid mixing
whitening product with detergent.