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EN
Useful information
C
Problems
Possible causes / Solutions
Detergent residue in
the detergent drawer.
(**)
• The detergent was poured into a
wet drawer.
• Dry the detergent drawer before
adding the detergent.
• The detergent is wet.
• Keep detergents closed in a
moisture-free environment and
avoid exposing them to excessive
temperatures. Keep detergents
closed in a moisture-free
environment and avoid exposing
them to excessive temperatures.
• The water pressure is low.
• Check the water pressure.
• The detergent in the main
wash compartment became wet
when the pre-wash water was
added. The holes in the detergent
compartment are clogged.
• Check the holes and clean them if
they are clogged.
• There is a problem with the valves
in the detergent compartment.
• Contact an approved service
agent.
• The detergent may have been
mixed with the fabric softener.
• Avoid mixing fabric softener with
detergent. Wash and clean the
detergent drawer with hot water.
• The drum is not cleaned
regularly.
• Clean the drum regularly.
Too much foam has
formed in the machine.
(**)
• A detergent is being used which
is unsuitable for the washing
machine.
• Use an appropriate detergent for
the washing machine.
• Too much detergent is being
used.
• Use an appropriate amount of
detergent.
• The detergent has been stored in
poor conditions.
• Keep the detergent in a closed,
dry place. Do not store in overly hot
areas.
• Some linens, such as tulles, etc.,
generate too much foam because of
their mesh structure.
• Use small amounts of detergent
for this type of fabric.
• The detergent was put in the
wrong compartment.
• Put the detergent in the right
compartment.
• The fabric softener is being
released too soon.
• There may be a problem with
the valves or the detergent
compartment. Contact an approved
service agent.
